I honestly thought my laptop was destined for the trash when I kept getting the message that it…read morecouldn't be updated to Windows 11. Before rushing out to buy a new one, I decided to call Selma U-TEC. The store manager, Luis, told me there would be no charge for him to take a look and see if he could install Windows 11. I dropped it off late yesterday, and after checking it out, he was confident he could get it updated. Sure enough, by early this afternoon, it was ready -- and it's running AMAZINGLY! The cost for Luis to install Windows 11 was minimal, considering the price of a new laptop. I'm not the least bit surprised by the EXCELLENT service from Luis. My family has gone to him several times for laptops, phones, and even an iPad, and every single experience has been outstanding. The customer service, expertise, quality, and overall experience are truly FIVE STARS! If you need help with tech repairs, purchases, or trade-ins, I highly recommend Selma U-TEC.Go see Luis first -- you won't be disappointed!

I went here 11-05-2024. The young man ( Luis ) who helped me with my phone was very knowledgeable…read more It wasn't charging fully. I thought it was the battery going bad. It was just a setting on my phone. A big thanks to Luis for being a honest man and not selling me something unnecessary. So thank you and U-Tec for your honesty. I will forever recommend this company. And I'll continue to patronize them. Thank you.

This guy did a great job fixing my screen and replacing the tired old battery. I really…read moreappreciated his quick response, and that he got it done ahead of time. Many Thanks!

Supremely helpful! Gave me a quote after hours with a very reasonable price. Excellent…read morecommunication and lightning fast service. I got my iPhone camera fixed as good as new! Thanks!!

Very professional and friendly. Service was great. He was helpful and honest…read more Got my iPhone 14 Pro fixed.

Got a screen repaired through them after they first put in a faulty screen that over heated my…read morephone they changed the screen again and from the beginning it would have issues like lines through the screen that would go away so I could never bring it in for a repair. As soon as my 30 DAY WARRANTY was up the screen officially messed up with a huge black spot on it I brought it in and was told all they could do was replace it with another probably bad screen. Would not recommend this place

My husband and I decided to try this place, I had two broken lenses and a cracked screen. We're new…read moreto this area recently moved . Although my husband has a friend that has a cell phone repair shop his prices are ridiculous at $90 a lense. This place prices are nothing compared to my husband's friend shop! This is our new place where we will be bringing our devices when we need any kind of repairs their prices are great reasonable, and the staff is very professional and friendly. I also got a case for my phone at no charge Thank you cell pros.

I stopped by without an appointment. I didn't have a long wait and the workers there were…read moreknowledgeable, fast, and friendly. I'm so thankful for their help!

Very responsive. Helpful Computer and Cell phone repair. Thanks AI. I jet lag here.read more

Great service and great price friendly environment very helpful and knowledgeable on the services…read morethey provide

I've been coming to this family owned business for years through its location changes. Initially…read morei'd come in for general phone help and repair (with my job i'm always damaging my phone) and each time i was always met with patience, honesty in pricing/services possible and expertise in services delivered. From port and speaker repair to screen and screen protector installation, my phone has always been in good hands here. About a year+ ago i purchased a couple of refurbished phones here and they are still running like they're brand new. In addition to phone repair they will also consider video game console repairs if it is in their scope. I'm fortunate to have this business in town and will be coming here first if i have any issues with my phone/tablet/gaming console. I highly recommend this business.

imagine getting quoted 350 to fix the front and back and when you pay for it, he ends up putting a…read morecheap screen on it, that we have to get replaced when the real screen is ready. then when the cheap screen breaks in under 1 drop with a case in under 12 hours he quotes you 185 for it to be fixed with ANOTHER after market screen that made my front screen unresponsive then he quotes you 200 for him to fix it.

I've gone here numerous times for my cell phone needs whether it's a battery replacement or a…read morecracked screen. They've been consistent and their pricing is reasonable (actually cheaper than most reputable places). Give these people a call if you're shopping around.

Great place to sell your old phones and smart watches!! Top dollar and friendly staff.read more

The guy is really friendly, but it was a rollercoaster of a process…read more First, I called and got a quote of $250. He confirmed it would be a screen provided by Apple. I had been calling around to competitors like U-Tec who were quoting Brand New third-party screens from some pretty reputable screen producers for around $270. Because I wanted an Apple screen I went with RepairAll. I visited the location and dropped my tablet off, he told me if I wanted to pay an extra $30 it would be ready the next day otherwise it would be 2 days total. He ended up closing the store for a family emergency for 5 days after I dropped my device off (why would he charge me $30 more for early pick up but no discount for late pick up). After he finally re-opened the store, I went in to pick up my device and it was not ready. Because they weren't answering their phones I visited the store once in the morning to which he would say "come back later in the day". I would go back later and it wouldnt be ready. This happened for 3 days where I went to the store 2 times a day - wasting my time and my gas. After this fiasco he finally had it ready, but informed me that the device wouldn't turn on. To be fair, it hadn't been charged in a while. He ended up putting on some crappy screen that had a few different issues, but I got it to turn on after he tried up-selling me a new battery. It just needed to be charged for 30 minutes. I called in to get a better screen because this one was absolutely awful which he agreed to. I brought my iPad back in and we went back and forth for another 2 days . I FINALLY got it back with a ... Decent ... Screen. The screen has two blemishes on it, completely not worth what I paid. One near the top with a noticeable amount of dead pixels, and another blemish near the bottom where the pixels aren't the same brightness in a considerably large area. This place offers a year long warranty, but I am honestly afraid to come back here. Even if I had to pay for an entirely new screen I probably wouldn't come back here just to get the warranty. Hey man, if you're reading this - you should really be more considerate to your customers. Call/text with status updates, answer the phone, stick to your commitments, have backup plans, and lastly stop selling these crappy screens that have issues. When people get their device repaired they wanted it in like-new condition. I feel completely ripped off.

WOULDNT RECOMMEND! I've taken plenty of devices this time…read morearound i needed a phone screen replacement i paid $218 when i picked up the phone it was about time for closing i noticed the screen wasn't flesh with the sides of my phone mind you i had a super busy weekend ahead of me so i called it in the next day Samantha answered and said to take it in when i could, during the weekend the phone kept turning off and on & the touch wouldn't work i noticed the battery was getting super hot which none of this has ever happened i take it in the dude tried to gaslight me into believing the screen was placed on correctly and the battery is another issue which would be another charge he said i could force shut down the phone and it should work again which he did and it did he said it would take an hour to fix but life happened and i had my sons soccer game and 8 cake orders to finish he understood and said to bring it in when i can, im still within the "warranty" date so i took it in today which there is NOW damage to the screen on MY END which i thought theyd be understanding bc of all the extra back and fourth ive done being that they said the screen was fine then one moment it actually isn't. Long story short theres only one thing they could do which is charge me an additional $140 to replace the screen that he said could just be a bad batch bc that happens which i understood within time time i was going to take it back i have dropped and yes it did crack but the screen works just as it was when i originally called it in and took it in the multiple times he said nothing was wrong with it. mind you this is something that's just going to be a defective product because its been and he knew that since before i cracked it again this crack wouldn't have even bothered me if my phone still worked also the crack happened bc the damn screen isn't even on right here are some pics of what it SHOULD LOOK LIKE (gold) AND WHAT I WAS GIVIN (black)

The technician was unbelievably knowledgeable changed my iPhone X battery in 30 minutes gave him…read moreanother iPhone XR and that took me about 3035 minutes unfortunately I had gone to another repair place and their prices were $20 higher just for the Battery and a 2 1/2 three hour wait for the repair so I have to say that I really recommend U-tec for all your cell phone repair

iPhone XS Max needed new battery. Original lasted until 50%. Mike installed new screen protector on…read moreother iPhone. Dave accepted this iPhone for battery replacement. Kimmy closed out service order with new screen protector. I highly recommend U-TEC Riverpark for all your products & services.