I just changed my PCP to Dr. Randa Djendou at Houston Methodist Primary Care Group. Boy did I make…read morean awesome decision choosing her. She is absolutely amazing. She takes her time to explain everything in detail. Her bed side manners are the best I've ever seen by a doctor. Her staff is also extremely courteous. I waited less than 5 minutes in the lobby before they put me in a room. It's been so long since I've been at a doctors office that's promptly with your scheduled appointment time. If you are looking for a PCP see is definitely the one to choose.

I had been going to the same doctor for years and he retired so I had to find a new place. I did…read morelots of research and came across Houston Methodist group and they had great reviews so I had to give them a try. I went to see Dr. Tina T. Luu and she was very informative, listened carefully and was very nice. I will be seeing her for any future appointments since I was so happy with my visit.

I just left this office and found a new doctor. The staff does not answer the phones. Unnecessary…read moreblood work will be required. They love holding you hostage with necessary medications. After you get the blood work, you are required to go back for a visit to get even normal results. Rachael explained to me that they do this for billing. She will not discuss anything over the phone as she "doesn't have the time". Even after seeing three of their providers (the providers are like a revolving door...Rachael was on leave last I heard), and going through hundreds... literally hundreds of blood tests, they all missed that I had hyperaldosteronism. They will milk every single penny out of you. I don't know if they get a percentage from Quest, but the tests are excessive here. I'm so happy to have found a better provider.

My husband and I both had multiple issues with this practice so we won't be returning. While I…read morereally liked Rachel, their office is incredibly inefficient and has some questionable practices. 1. If you have a cough, you have to wait in your car to do COVID, Flu, and strep tests (even if you don't have any other symptoms...) Each time this happened, my all-in wait time to take the test, get the results back, and then be allowed into the building was 1-2 hours. That doesn't include wait time and actual face-to-face time... I don't mind extra precautions to keep patients safe, but I do mind inefficient ones. 2. They are generally very test happy. They required my husband to do bloodwork and get an EKG prior to starting his blood pressure meds. Three months later he was required to repeat both to get his refill prescription. I was also required to get an EKG and a circulation test to establish myself as a patient, despite no prior related conditions. 3. They don't answer voicemails. When we asked about this when we finally got through, they said that they don't have access to them because the person who receives them is gone. This is mostly an issue because at times they don't answer their phones either...

It started off good except for the last few recent incidents. My Dr, Dr Safari was so rude. I have…read morebipolar and my manic was showing because I was so nervous I wouldn't get answers which I didn't. He even said should we cancel this appointment because of how you're acting. How sad a Dr couldn't help when mental health was involved. That was beyond disturbing he didn't even care. I left feeling sad and defeated. He was awful to me. Then not too much later I got a huge abscess on my face and I couldn't get an appointment for weeks and this was emergent as it was extremely bad. So I had to find another Dr. but I have all these symptoms and no one wants to listen to me. I continue to experience pain and rashes and stuff and it isn't stopping. No one cares. I'm just blown off. But Dr Safari really let me down.

Went to this establishment for health care. A was a new patient but was checked in quickly. Prior…read moreto my appointment they advised me to bring in my X-rays and reading. Got to the back asked the X-ray technician that X-rays were already taken and to whom could I give them to. A black female came back to speak with me. I noticed she didn't like me asking questions. I informed her that this facility told me to bring them (X-rays and documents) and wanted them to have them and needed an email to send them. Well this upset her, stormed away. Seeing this disingenuous behavior and empathy for patients. I decided to sought out another doctor. The X-ray tech was super nice and convinced me to speak with the office manager. She told me if I didn't this behavior would continue. Which means this female has done it before. Anyways I express my concern and lack of respect and professionalism towards patients. I don't have any faith in the office manger, I told her I believe this behavior occurred before with no Consequences. She replied with a smark response "you are wrong". I bet that medical assistance is still working and she will continue to work there. So I spend $40 today for a doctor's visit where staff are unprofessional to patients. People of Katy, I don't not recommend this establishment, I should have read their reviews before setting up an appointment.

Every body is great, and courteous. The doctor is so nice. As soon as we arrived, lasunda brings us…read morestraight to the back. We really appreciate the quickness in my mother care.

Had a surgical wound and I had a great outcome. The nurses were great and it was easy to make…read moreappointments

Value your time-skip this place. I've NEVER been seen less than 90 minutes past my appointment…read moretime. They just tell all the patients to show up same time, everyone mad, stressed waiting room. Dr. Marks for a colonoscopy absolutely ridiculous wait time.

The entire staff was amazing! The preop nurse Nancy was so sweet and really seemed to care about me…read moreand my comfort. I had a cholecystectomy and hernia repair, Dr.Bonner was fantastic and made me feel at ease with this being my first surgery. I'm three days out and feel great! Everyone from the nurses to the anesthesiologist were amazing! I definitely recommend this facility!

I'm scheduled for a procedure and can't seem to get anyone to call me back and verify the time…read more This is VERY unprofessional and inconsiderate. I've been calling for a week and a half and the office administrators says she doesn't know, we will have someone to call you back. Guess what, NO CALL BACK! Do I need to find another medical center that acts as though they care about their patients.

Had An amazing experience for my outpatient surgery. Everyone was super nice and helpful. From the…read morebusiness office to the post op nurse everyone explained everything and answered all questions. My pre op nurse Maria was super sweet and gentle. I would 100% recommend this center.

Brought my dad to the urgent care after taking an injury to his ribs. When we arrived at about…read more10:30am, there were no other patients so he was checked in immediately and seen by the doctor within minutes. I've never been to such an urgent care with such fast and attentive service. Doctor Chang ordered a CT scan to check the abdomen, ribs and liver area and was fine with the scan in under 5 minutes of admittance. So glad we came here. Now I will say the imaging results are making up for the speedy check-in. It's been over an hour since the CT scan and still awaiting results. So while the check-in process was speedy, getting the results back will test your patience considering how fast the admittance process was. In any case, it's still a great facility. Clean, quiet, friendly staff. I hope I don't need urgent care but if I'm in Houston and find myself in a jam, I would certainly choose to come here.

I was referred to Dr. Indira Reyes-Contin after going to the ER watch center. The watch center was…read morenot at this facility but another hospital. She was very friendly and kind but there was one MAJOR issue that resulted in me feeling WORSE than when I started. If you're someone that's struggling with mental health you MUST read this. Or actually, JUST IN GENERAL. She asked a few basic questions and then some more detailed ones. I told her that my outside psychiatrist told me there's a possibility I have bipolar disorder. Dr. Reyes dismissed that possibility and explained that my symptoms weren't of bipolar disorder just MDD (major depressive disorder) and that it was "normal" to have these mood swings in depression. She prescribed me antidepressants (you don't EVERY give A-D to a person with BP). Started off with 5mg and told me that I'd feel su!cidal the first 5 days but it was a side affect of the medication (first off who even prescribes that?) Well that was not how I felt and I started feeling high the 3rd day. After 5 days I'd then take 10mg on the 6th day. I went through my first manic episode and it was HORRID. That medication worked INSTANTLY and I had immediate aggressive mood swings FAR from this "normal" she said. I made an emergency virtual session that same day this happened with Dr. Reyes and you'd think she would be worried but guess what, she was ignorant and told me to KEEP TAKING IT. "Your body has to get used to it for it to work," she said. What kind of doctor says?? I told her I had all of these symptoms and she STILL dismissed it as a part of the medication. Me and my dad were persistent that this wasn't my normal behavior and that I had gone from feeling grandiose to the next SECOND having an aggressive break down. The session was said to be 30min but it didn't even last 10min. Scammer. My manic episode lasted for TWO WEEKS and she wanted me to take it??? I would've died or kms if I did. I even started having psychological withdrawal symptoms but thankfully my mom flushed these meds down. I went from having to be in IOP to PHP thanks to her. Dr. Reyes should have serious consciences for her actions. I wouldn't recommend this "doctor" whatsoever or else she'll dismiss and belittle your situation. Just because you don't have all the symptoms of something doesn't mean it's NOT a possibility. In summary she's absolutely careless "practitioner" when it comes to the well being of patients.

Be careful of their billing, very fraudulent. Went in for annual physical that should be covered at…read more100% with insurance. Received a bill for "extras" that they said I discussed things outside of the physical. I answered questions asked of me. I did like the provider however, the billing is a major problem.

I cannot speak more highly of this place. I've seen 3 different providers over 3 appointments and…read moreeach time I'm met with kind, compassionate staff that really take their time with you. I am always able to get in same day - today I booked for an appointment within the hour and it started EXACTLY on time. The providers here are so considerate and I feel really cared for. Best kept secret in town if you find yourself unexpectedly needing to see a doctor.