The rental process was so easy. I filled out the form online, they dropped off the wheelchair at…read moreour hotel. Communication was seamless. My dad was comfortable in the wheelchair. We were able to stay out much longer on the beautiful island.

very helpful friendly staff , very accommodating ,decent but not large selection of productread more

This was an amazing experience from start to finish! Our group of 6 had so much fun getting around…read moreKaua'i on these! The staff was very kind and helpful with explaining the do's and don't for our first time riders. The bikes had a few dings & dents here and there (which should be expected for a rental) but they ran perfectly. Pickup & dropoff was seamless. Definitely recommend this company!

This is a great company, and great customer service from all including Rustan. They don't take…read moreyour money - they genuinely want you to have a fun and safe time on the island.

Friendly and efficient service, plus a great value. You get exactly what you'd expect. The car had…read moresome aesthetic flaws, and had a service needed light on, but performed beautifully as I drove all over the island all week and I didn't have a single issue with it. Shuttle to and from the airport was also quick and easy. Would definitely recommend if you want a car that gets you around and doesn't scream "tourist" :)

We booked through Expedia. I have no issue with a vehicle that's not pretty, but the silver Honda…read moreOdyssey we rented wasn't particularly safe. Wiper blades were old and left big streaks when it rained. Wiper fluid was out, so my visibility was poor and I didn't feel comfortable driving it at night, the headlights were really dim. Driving around on an island where it rains often, I really think having functional wiper blades is a low bar to clear. The sliding doors were really difficult to open, very sticky and our kids struggled to open them themselves. The locking mechanisms were weird and no buttons on the key fob worked. Giving a star for the customer service and shuttle service which was friendly and fast.

Super friendly folks! In and out quickly with a fiberglass skimboard that was in pretty good shape…read more Got a couple of days of riding for about $50... definitely a vacation highlight for me.

Mike was a lifesaver and a total pleasure to deal with. It was my first time on the Garden Isle and…read moreI wasnt able to bring my bodyboard over from the mainland. All i brought with me were my swim fins and an extra bicep leash I had. I was looking for a legit bodyboard rental and the shops I had been to and/or the beach side rental shacks had boards that just werent up to par. I was down the road at Tamba buying tees and the guy there (thankfully) referred me to Kapaa Beach Shop when I asked if he knew of any places that had quality bodyboard rentals. He told me Mike at KBS rented Mike Stewart Science Bodyboards.... The look of shock on my face was probably photo worthy. I couldnt believe the type of place I had been looking for was just down the road. It was already my 2nd time in Kapaa by that point. Kapaa Beach Shop is on your right side along Kuhio Highway if you are coming from the Lihue area. It's right after Chicken in a Barrel BBQ. It has about 4 dedicated spaces out front in its gravel driveway. They rent everything from beach umbrellas, chairs, bicycles, diving and snorkeling gear... You name it. You need it for the beach, he has it. It was jamming with customers the both times I went there but Mike was gracious and helpful with all of us. I was able to rent a hybrid Mike Stewart Science bodyboard which I used at a few beaches on the island. It was great. Thick board with lots of float to it, making catching waves easier. It also came with a Gyroll bicep leash... It was like a setup I would gladly have every day back home. I'm thankful to Mike for the Aloha and just being super cool in providing a quality rental. We chatted it up a bit and you can tell he is legit and really knows his stuff. I HIGHLY recommend you go see Mike at Kapaa Beach Shop for all your beach rental needs. He is the man. Mahalos Mike! Shout out to Chaos the shop dog at KBS. Chee!

I booked through rentalcars.com and was quoted $138 for the week including taxes and fees. Get…read moreshuttled to what we thought was Fox and dropped off at some shady looking office with one desk and a bunch of beach chairs stacked against the wall. I didn't even think we were brought to the right place until I saw the small Fox sign. I'm told by the lady helping us that I need to show proof of insurance. I call my provider but I don't meet the rental company's requirements to use my own insurance. I will need to pay an additional $38 a day for their insurance. Fortunately my boyfriend had adequate insurance but his policy did not cover their "loss of use" fee - so $8.95 per day was charged. Since we were changing the primary driver to my boyfriend (because they can only use the insurance belonging to the primary) they had me cancel my reservation with rentalcars.com so they could rebook the car through their systems under the boyfriends name. The whole process took about 1.5 hours and by the time the final bill came (to $279) we were so ready to get out of there we just signed and left. I was also so concerned about being charged their $200 cleaning fee that I stopped at a gas station before turning the car in to vacuum up any dirt we tracked in. The whole experience was just frustrating. I've rented several cars in Hawaii and never had the insurance requirements be so strict. It felt slimy.

Desperate times called for desperate measures. Despite the negative reviews I had read I tried them…read moreout (because the previous company I had booked with CANCELLED 20 mins before pick up & recommended this place) Not the most professional business. Run by a helpful blonde and a guy who was DEFINITELY scamming when giving quotes out. Beware of a 300.00 deposit (that has yet to be credited to my acct and it's been 14 days since I rented with them) Helpful hint: renting for a day means "business hours" not a full 24 hours

The experience was just fantastic. The business owner was extremely kind thorough and communicated…read moreexcellent advice and helped us have a grand experience. If you get the chance do it. The scooters are fantastic. And we saw turtles!

This was such a great experience. We rented two scooters. One for me and one for my daughter. I was…read moreworried they would be hard to use. Nope! Super easy to use for all ages. It was fun and they lasted longer than I expected. We saw sea turtles and other sea creatures. Living in Ohio this was an awesome experience. Kelly was great. Very helpful and informative. She told us the best beaches to go to and answered all of our questions. I would highly recommend Sensational Sea Adventures. I would also recommend renting a GoPro. Totally worth it and being able to take the memories with you.

My wife and I have ridden on all four main islands of Hawaii and our favorite ride is along the…read morecoast that we experience at Turtle Bay. It is such a relaxing ride along the coast as the waves crash along the shore and the breeze off the ocean keeps us cool. The staff has always chosen the perfect temperament horses for us and after our ride, my legs aren't killing me like it had on other rides. This is our go to place to ride when we are on Oahu!

This place is absolutely horrible. It was a waste of my time and gas to drive all the way out…read morethere. I made a reservation online for 6 people and 6 balls to rent. I wrote in the time that I wanted to start which was 1230 pm. I show up at 1230 exactly and go to check in at the outpost Hut. The 2 guys inside the Hut tell me they didn't see my reservation and they rented out all their balls to a group that just came in..... So...we had to WAIT until the group was finished to get the balls to play.... On top of that, I paid $10 per person to play, and the guy in the hut tells me there's only 6 or 7 holes available since they use the course to pop fireworks off of. New years was about a week ago!! You're telling me, you're too lazy to put back the holes for a whole week?! Cmon man..... Then, I ask for a cart to put all our stuff in and he tells me that they don't rent out carts but that I could get one at the golf hut. So my mom walks all the way over to the golf hut for them to tell her that they don't rent out golf carts for soccer golf......?! So then after all of this, the guy in the outpost hut tells me he will refund me the balls we rented as a way to make up the unfinished course and the time we had to wait for the balls to come back. That was nice of them.....except for the fact that he didn't do it!!! He was straight up lying. Bc i kept checking my account and I didn't see no refund pending from them.... So I waited 2-3 days then I finally call them back checking up on the refund. Explain the whole thing and I'm pretty sure the guy who answered the phone was the same guy who told me he would refund it to me the day of my reservation! So he puts me on hold and tells me that a manager has to be the one to refund me. So why did that guy in the outpost hut tell me he was refunding me if he really wasn't?!?! To top it all off, the course looks like crap. And they don't even have a score card to give you. Good thing I took a picture of their somewhat course layout so I knew where the heck I was going. The course is literally just grass that is so overgrown and bumpy that you cannot even call it foot golf. Save yourself time and don't go here.

Does good Work he is a good guy also! But he needs to Reduce his Prices by 20-30 % they are to high…read moreas it stands ! I own multiple bikes so I like using same person all the time I will have to check elsewhere for better pricing if it exist without a long drive.

We just purchased our 3rd bike from Briggs. The last one got stolen from our condominium complex,…read moreeven though it was locked to the bike rack with a heavy duty chain. Decided to get a "less cool", non mountain bike, grandpa cruiser bike, in hopes the bike thieves will leave this bike alone. Briggs hooked us up with a great looking grandpa cruiser since we mostly ride down the 7 mile east side beach front bike path. Briggs also rents bikes if you are on vacation and want to ride down the bike path. Briggs also services and does maintenance on our bikes when needed. He just replaced the chain and cables on my beach cruiser.