7/11/26 This was the most fabulous experience! From the…read moremoment Blaz opened the door & I walked in, his caring professionalism was outstanding! He assisted with an unusual request, steering me in the right direction, & giving me every confidence in my decision. That day, I also purchased 2 watch battery replacements & a new band. 7/18/26 Unfortunately, I had to return when one of the watches wasn't keeping time. Turned out, the battery was fine; the problem was just an old, tired watch. Sydney helped with that situation, cheerfully refunding the cost of the battery. Blaz & Sydney were delightful! Thank you both for providing excellence in customer service! I highly recommend Osborne Jewelers without reservation! Dottie Stewart (BTW: Their jewelry is absolutely beautiful!!!)

Helpful and friendly, replaced a watch battery for a reasonable price. Recommend if that's what you…read moreneed.

This was my first visit to ED Marshall Jewelers and I was so impressed. I had some questions on…read morejewelry, dropped off my watch for a battery replacement (it's already done), and they were able to help me with a bracelet that needs repairs. I was treated so kind, and with such professionalism and care. I'll definitely be back! Highly recommended! This is a jewel in the West Valley!

Went to get some batteries installed for a few of my watches. Not only is the service amazing but…read morethey take their time, they make sure the watches are fully functioning correctly. I will continue doing business with them in the future. 10/10

Ray was the best! He 100% saved me when it came to finding my fiance's dream ring and it turned out…read morebeautifully. He was patient, thorough, and even helped with expediting the finishing touches of my ring once I gave the thumbs up on the one. I had no previous knowledge of diamonds before coming to Ray, but now I feel extremely confident in my ability navigate the intricacies of diamond ratings like a pro. I think the best thing about my experience with Litchfield Fine Jewelers was that I was given enough choices to feel confident in my decision without feeling overwhelmed. My fiance got the ring of her dreams thanks to Ray! This was the most important decision of my life and I would tell anyone in the market to trust Ray to guide them through the process. I shopped around at other stores and felt rushed, pressured, and uneasy with their customer service and transparency - and I will be trusting Ray with any of my future jewelry needs! 10/10 would recommend to anyone

This is one of the best jewelers I have ever visited in my life. I typically by my jewelry overseas…read morebut I have been working with Ray and Kim for years. They can do custom pieces, but they have a beautiful selection in store as well. They also do repairs and are very reliable and trustworthy. I find their pricing to be fair and their customer service is ALWAYS above and beyond!

This is the most fantastic jewelry store in the area! I visited 4 other places before finding…read moreGoldkost and none compare! I was looking for someone I could trust, with reasonable prices, and an honest understanding of the job I had for them. When I walked into Goldkost I was greeted by the most amazing group of individuals. I asked about custom jewelry as my husband had made me a ring and we were looking to add some flair to it. The ring is my most precious material item and I needed it to be well taken care of. The designer/jeweler/owner/most extraordinary gentleman aka Gene came from the back room and not only provided me with designs and options for my ring, he answered all of my questions, gave me a tour, and assured me my ring was in good hands. None of the other places I visited gave me options or could answer my simplest questions without making me feel inferior or just flat out didn't answer them. I am beyond thankful for the team at Goldkost for being far superior from start to finish with this process (Which only took a few days to complete)!!! In a world where customer service has seem to gone to the wayside it has been such a breath of fresh air working with Goldkost! I am in love with my "new" ring and it is one of a kind! The process was easy, the cost was super competitive, the staff/owners are unbelievable, and I will never go to another place ever. They have a way of making you feel just like family. The talent and abilities demonstrated to me here have made a customer for life! Thanks Goldkost! See you soon. Go see Gene, Noelle, and Lindsay today!!

Thank you Goldkost Jewelers! The work you did replacing the missing opal on my ring is fabulous and…read morethe price break is so appreciated! I'll definitely be back! For those of you reading this review let me say you won't be disappointed..

They have really good service I took my husbands necklace for a repair only paid 50$ and received…read moreit like brand new really good work thank you

The bracelet I ordered and had customized was everything I imagined and more. Only reason I did not…read moredo 5 stars is because each time I went in it seemed like I was the last person they wanted to help (I would arrive before someone else and they would go to help them first!). Also, instead of instantly offering to fix a small mistake on the bracelet, I had to ask for it. Other than that, hardworking people with some good jewelry.

Very helpful workers! Very respectful we'll talking to us and showing everything we want to look at…read moreended up getting a beautiful necklace. Overall great place to buy from!

I have purchased multiple pieces and every single piece has broke! I even had to purchase insurance…read morefor ny sons necklace because they claim "kids" break it being kids" This time my ring broke for the second time, mind you I don't wear it often and if I do it's at work a party etc I work typing nothing major! The rude employee blamed me for breaking my own ring (accusing me) she argued back & forth that gold was missing which she's blind because its not missing ANY gold!!!! Bottom line they want to charge me $310 to fix it on a $200 ring! They are scammers & think you are dumb as a customer! Spent thousands here & will make sure I post my review on TIKTOK and every other platform acaikable! DONT SHOP HERE!!!! Unprofessional and rude employees even the manager was hiding

Absolutely love this place. They have a great selection and the friendliest staff, we won't go…read moreanywhere else!

My jewelry purchases the asst.Mgr. She was very helpful & knowledgeable about the designer We were…read morelooking for. The showcases were amazing clean , full of wonderful selections, statement pieces unique to London Gold.

Where is my watch band??? Ordered, paid for, but not delivered as promised…read more Jim West. 703-897-5017 If I could rate this business a zero, I would have given it. Very poor experience. Very disappointed and would never recommend or use this business ever.

Beautiful exceptional pieces. Unique designs. Very professional staff…read more If you can afford it, we'll worth it.

I've been coming to see Jayded Jewelry since the early days and have loved every piece. My…read morebracelets are going on 2.5-3 years strong! She is accommodating, her space is beautiful and she's lovely to work with (as is her staff). Highly recommend!

Finally a permanent jewelry place on the west side. Great selection and the lady who helped me…read moremight be the owner? She's was fantastic and so nice.

I decided to try this spot out to get all of my battery watches replaced and repair a gold pierced…read moreearring clasp after looking at reviews online when we moved here back in 2023. This little shop is located right next-door to Macy's on the second floor in the Arrowhead Town Center Indoor mall. A few days ago, I noticed my watch stopped so I went back in to get a new battery. I couldn't remember, but I thought I had received a warranty on my battery when I purchased it in 2023. My service rep was extremely friendly and polite. She asked what my phone number was and found my account. She said my warranty was up in 2028 and she'd have my watch with a new battery ready for me in 15 minutes. I shopped around the mall staying in the area and received a text in 15 minutes that my order was ready. I returned and she handed me my watch and a receipt with $0 charge. Great all-around experience here and I will definitely be returning. I love honest and organized businesses. No haggle and very convenient and easy for the customer. Another touch I love about this place is they clean up your watches and jewelry and also set them to the correct time and date.

I rushed in on Christmas Eve. I needed a new watch & straps put on the watch. I also still needed…read moreto purchase one more gift. Amanda started helping me. in 30 minutes I had a working new watch. With the watch straps put on the watch as well. While they were working on my watch. She helped me pick out a fountain pen. Amanda saved Christmas for me. Good people definitely make a difference. Thank you Amanda. Pedro C.