Cancel

    Open app

    Search

    Kay Jewelers

    5.0 (1 review)

    Kay Jewelers Photos

    You might also consider

    Recommended Reviews - Kay Jewelers

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Ana E.
    112
    7
    1

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Kay Jewelers

    You might also consider

    Rivertowne Jewelers

    Rivertowne Jewelers

    4.1
    (13 reviews)
    2.9 mi

    Great personal service and great advice. Great value. I love that it's in the neighborhoodread more

    I rarely leave negative reviews; however, my recent experience at Riverton Jewelers was…read moredisappointing and warrants sharing. I initially visited the store to have a ring resized. While waiting, I browsed their jewelry and tried on a ring priced at $259.00 (10k gold, per the owner at that time). I liked the ring but decided to think it over. Two days later, I returned to the store ready to purchase. I tried on the same ring again, confirmed that I wanted it, and stated that I was prepared to buy it at the listed price of $259.00, which was still clearly displayed on the tag. At that point, the owner checked her iPad and phone and then told me, "The best I can do is $329.00. The price of gold went up." I questioned how the price could increase by $70 in just two days--especially when the price tag still reflected $259.00 and I had been quoted that same price during my prior visit. I asked if the store would honor the posted price since I was ready to purchase immediately. She refused, stating she would "lose money" and said she would instead send the ring back to the manufacturer. The ring was then tossed aside rather than returned to the display case. In my opinion, this was poor customer service. I was willing and prepared to purchase the ring at the clearly marked price, but I was not comfortable paying an unposted amount that contradicted the displayed price. This experience left a very negative impression. Had this situation been handled differently, they would have earned a loyal customer, as I frequently purchase gold jewelry. Unfortunately, due to how this was handled, I will not be returning.

    Photos
    Store Front
    Store Front
    Additional images
    Additional images
    Unacceptable!

    See all

    Unacceptable!
    M&S Jewelers

    M&S Jewelers

    4.7
    (23 reviews)
    4.8 mi

    The best jeweler I have been to in quite sometime. I visited M&S after my grandmother passed this…read moreJuly. She left some jewelry to me & my sisters & my uncle felt it should belong to him. For this reason I visited M&S to see if; one, they could make a duplicate & two, if it would be cost effective. I met Nasir & asked him if he would clean the pieces for me. Nasir was so informative, inviting & entertaining that I knew this would not be my last visit. After he cleaned my jewelry we spoke in detail about it how replicating the jewelry would be cost effective for both of us. Seeing that the pieces were heavily detailed. Nasir was so accommodating I decided he would be my jeweler going forward. Fast forward to yesterday evening. I pulled up to M&S at the very last minute in need of a birthday gift for very dear friend & Mohamed was pulling down the gate to close. I told him in my kindest voice that rushed over to pick out a very important gift. Being the sweet older gentleman he is. He unlocked the doors & let me in. He pulled out 6 different trays of gold chains understanding that I was looking for the perfect one. I kept Mohamed there for 30mins after closing time tryna to decide between two beautiful gold chains. Mohamed gave his opinion when asked & I am so grateful I had the opportunity to work with him. Me & my friend agreed that it was the absolute perfect gift for his birthday. And I wouldn't have gotten 20.8 grams of 10kt Gold without Mohamed's amazing guidance. Mohamed is seasoned in the jewelry business & working with someone like him makes you feel safe & never taken advantage of. Thank you, again Gentlemen so much!!! I will be seeing you soon.

    Excellent customer service. Bought in several repairs. There very quick straight to business and…read morevery understanding to all my jewelry needs. There prices were alot lower compared to everyone else's in the region. While I was waiting, I had decided to purchase this beautiful chain for a excellent deal.

    Photos
    M&S Jewelers
    M&S Jewelers
    M&S Jewelers

    See all

    Kay Jewelers - jewelry - Updated July 2026

    Loading...
    Loading...
    Loading...