the employee simply does not listen. appointment cancelled, and rescheduled to a 240pm with a PA,…read morewhen a MD is needed. Rescheduling was a nightmare.

There is a lot to complain about regarding the whole Optum care system (previously Beaver)…read more However there are some amazing people working at all of the offices. So any positive experiences are due to individual persons and their work ethic and dedication, but not the company they work for. Physicians have said to me that they are frustrated at how limited they are at being able to care for their patients. It is also very sad and discouraging to see how many good providers have left Optum in the past year. Beaver wasn't perfect, but it offered more choices than Optum.

I searched for so long to find a doctor that would work for me. I based my decision solely on two…read morethings: #1 when you call, you get a real person. Not an automated machine to route you to someone. #2 reviews and their website. I had my first appointment yesterday. It was a 330p appt and I showed up at 333. I was supposed to show up 15 minutes early for paperwork but there was traffic coming down the mountain from Lake Arrowhead. Did they even mention it? Absolutely not. I was treated with the utmost kindness from every single staff member. To the girl wearing the tiny strawberry necklace, thank you for being so kind even though I was late. Thank you for doing everything to fit me into the schedule. I waited awhile and was seen around 415 but I was the one late 15 minutes and probably screwed up their whole schedule. Office-I am so sorry about this. Chris Salazar (NP) came in and was so warm and listened to absolutely everything I said. He immediately set me up for the right referrals and offered me relief from my horrid TMJ which no doctor has ever offered before. Two days into this medicine, I have relief from TMJ that I have not had in 20 years. Are they perfect? No one is. I think the biggest improvement that could be made is some sort of patient portal to send a note to your doctor or see your lab results. Or possibly a form created on their website to fill out new patient forms pre-appt. I am sure this will eventually come. I have found my forever doctor in Chris Salazar NP Thank you so much!

I booked an appointment, they gave me appointment after 1 month, even though in their website they…read moresay they can give 1 day appointments. they booked me for 11:45. i called then day before to confirm because there was no text or call to confirm the appointment. they confirmed and when i went there..they said my appointment already passed and it was at 10:45. i waited for one month to get checked by doctor as i feel extremely dizzy. these bunch of good for nothing people over there..they wasted my time and made my health situation worse. i give them negative stars if i have a chance. only doctor who is fit for nothing will employ this fit for nothing people. those who reviewed good to this doctor must be their friends and family. dont ever go here..

Dr Adrian Cotton is FABULOUS. Cash only but WE'LL WORTH IT…read more I'd recommend Dr Cotton to anyone.

It's so nice to know that there are still amazing Dr's out there...Dr Cotton (and Carmin) are…read moregreat. I love their conservative and thorough approach !!!

All of dialysis staff have been amazing. They all have helped in many ways they are all very…read moresupportive compassionate and caring thank you all for your hard work and dedication

My husband received such a good care at the dialysis center. He can't stop talking about how…read moreeveryone were so nice to him. Specially thanks to Guadalupe , the social worker who goes above and beyond to help with the situation. Weather it's helping with a form or with appointments , she always advocates and helps . She does it so calmly and with kindness .

Our family got to meet this sincere tower (I'm try to think of a better word, "tower" is an…read moreoverstatement) of energy at San Gorgonio Memorial Hospital. He was called in to consult on my very ill father. He sat with Dad and respectfully laid out his concerns and the meanings of different tests and his plans for care going forward. I initially mistook his energy for disregard, and his authenticity for ignorance - Nope, I was wrong. I trust his instincts, they are backed up with a sharp intelligence. I am humbled by his commitment to people like my dad, he works toward their healthiest future. I am moved by his ability to SEE his patient, he gets what they are going through, he allows their experiences to touch him. It's unfortunate that you will never meet this doctor on your best day.

Dr. Kalani is excellent! I bring my mother to this office and Dr. Kalani is sensitive to patient's…read moreneed. He explains exactly whats going on with the patient. Thank you Dr. Kalani for threating patients with dignity and respect. You are awesome and has great ethics in your proffesion. Blessings. The staff is friendly with the exception of the receptionist. She need customer service training. She makes you feel unwelcome. No patient friendly attitude. I took my mom for a test, we got there at 8:30 am and the appointment was at 9 am...there was another patient with an appointment schedule at 9:15. They call the 9:15 appointment before my 9:00 am. When i questioned what was the process in calling people in... i was told ...in the order they come in...which my next statement was...so if i sheduled my appointment at 2 pm and i come at 9 am, i will be seen at that time? Because the 9 15 was seen before me and i have been waiting to be seen since 8:30 in the waiting room...i got inn at 9:45 am. Finally! All of this has nothing to do with the doctor and hopes he reads my review. I would like to see little changes in the front office, thank you.

Only improvement would be a Dr. that was not a jerk and one who is proactive and cares…read more Unbelievable. Post liver transplant 25 years and a very terrible Doctor !!!

Looking at reviews for any healthcare industry will always be bad because people are in bad moods…read morefor their symptoms but this place has always took care of me and the doctors are very knowledgeable and are in the business to actually heal you and not BS you. I've gotten healed from the medication from different illnesses i've had throughout my life

Yooo I was being nice but now bump that!!! Fire this broad immediately, yes a job is stressful but…read moreyou dont take that shit personally, and you definitely dont take it out on a patient.. Coming into the office today as a walk in I was told at 10:30 am that they were at capacity and no longer taking patients for the day and if I'd like I can come back tomorrow. There were roughly 15-20 people in the room, and thats being generous considering im including myself my girlfriend and groups/couples. So I asked the gal if she can please take a look at my face and ask again because I clearly need the help. So she went to ask her "manager" as i had asked because i needed help. From the moment I walked in the "manager" was walking from computer to computer, and stacks of folders In her hands. She finally finds a stopping point and immediately says we are at capacity and are no longer accepting walk ins for the day. "People are here as early as 7 and on Saturdays we have limited staff, you can come back tomorrow" which made no sense being it was Saturday. so I asked her straight up, "are you really denying me care right now, look at me. Im not new here, I had a follow up appointment last week if not a few days ago that I unfortunately missed and yes thats on me but are you seriously telling me you guys cant see me" Now, at this moment I did ask for her(Ericas) name and Rosas name to let her know I was writing a review and that this sh*t wasn't cool. Erica then goes you can wait until 12 and if Noone shows up then you can have their spot. So being frustrated i said with an attitude how tf am I supposed to know if someone didn't show up? Erica responds in a smart ass response, "you leave your name and we call you" I said "what the fuck" and just looked at her gave her my information and she said she couldn't find my file and to hold on for second she needs to check with the provider because its not on her, its up to the provider. Now for the provider if this is true congratulations on making the entire office look bad . Im not even sure if she even talked with anyone as she was right there moving folders for while before disappearing to the back. When she came back she told me i now had to wait in the waiting room for 3 or 4 hours to be seen. I said thats not what you told me a moment ago and this was not cool at all. She then goes im just the supervisor, so I said I asked for a manager and was led to believe you were the manager, she then repeats, " im the supervisor, im the supervisor im the supervisor, come back monday to see our manager." I will update this review when I see my doctor and won't miss any more appointments and truthfully this sucks cause my doctor is fucken amazing but she was here today and I missed my appointment.

The receptionist working on 3/6/2026 was callously rude when I called to ask them to contact the…read morepharmacy as they had a question about my medication. The woman laughed at me while I was on the phone with her because she asked for the name of the medication, and I didn't not know it since it was a NEW medication. Then, she says well since you don't know anything I'll have to call. The pharmacy is still waiting to hear back from this office.

Gives out too much medicine , when you don't want it ! The…read moremedicine you want ,you don't get ! He gets way behind in filling prescriptions, Sometimes have to wait 3 extra days or more !!! Then office staff complains it's too soon , when pharmacy is saying you need to send RX sooner !

He he really leans into his Patients and spends a lot of time with him as well. His quality of care…read moreis wonderful. He's the best primary doctor in Riverside. The office staff is wonderful. He's the perfect doctor.

Dr Darmirchi has been my kids Pediatrician since 2020, he's really professional and friendly, the…read morestaff has always been really friendly and helpful, is really a busy place staff always have calls and doing their business, appointments sometimes take longer than normal but for me and my family is worth it,

Most Hospitals, Kaiser Fontana included, are already overwhelmed with the number of elderly…read morepatients coming their way. America's 78+ million baby boomers are coming their way and from our own personal experience with our elderly parents - it is very alarming to see how too often with elderly patients facing health challenges - Too many doctors nationwide are turning to the "Do Not Resuscitate (DNR)" as a mean of prioritizing where they spend their time or not. Nothing wrong with individuals and families having a DNR choice but under no circumstances do hospitals or physicians need to provide their judgement on presenting these choices as "Dignified" to let them die and implying that the other choice for "life" is less dignified - like an ER medication doctor presented us with after having been waiting in Kaiser Fontana ER For 6 hours. That was not right. On the other far side of the spectrum is: Dr. Arman Aryai, who should: 1. You tube Videos - First be doing you tube videos to help/train other doctors nationwide and as REQUIRED Training for ALL Personnel at Kaiser Fontana(including ER)on what is the proper way to treat the elderly and communicate with their families. 2. Head of Geriatrics Team - He was by far one of the top doctors we have dealt with nationwide who was "Human and Caring" but very clear on the treatment options/process for our elderly father. He should be made head or overseer of their geriatrics department at this hospital and let me be very clear - we have "0" ties or connection to this doctor. He was simply "Outstanding" in the manner which he treated elderly patient with significant health challenges.

From the owner: Health care leader whose mission is to keep you healthy. Under-one-roof convenience, 24-hour advice…read morenurse, and online access to manage your health - anytime.