Shane arrived in the morning and diagnosed our issue. He returned a little after lunch with the…read morenecessary parts, pieces, and additional help - David and Colton (I hope I am correct, my husband thinks). All three men were professional, courteous, thoughtful, and very good at their work. I am writing this not just for the excellent and accurate diagnosis and repair of our HVAC but because this extensive emergency repair was completed during tornado winds and sustained severe thunderstorm conditions (Sumner Co, 5/8/24). All the while, these hardworking men took care of all of it. Our system is working very well and we are grateful for their dedication to excellent service. If you need service, this company will help you quickly and at a fair price.

From the owner: Brown and Son Company has been in business since 1958, formerly H.Brown and Son. We are located in…read morePortland, TN. We Specialize in Residential and Commercial HVAC. We are on call 24/7

Michael did exactly what he said he'd do. He told me that he could replace my old ductwork and…read moreHVAC unit, install a dehumidifier in one day. That he would not leave me until he had me up and running. He and his crew started at 7:30 a.m. and he left at 7:30 p.m. New ductwork, new HVAC, new dehumidifier. He was true to his word. Michael and his employee Josh were super-diligent. I am thrilled with the results of their hard work. Expert work at a very reasonable price.

From the owner: Grand Mechanical Heat & Air is a hvac contractor company serving Portland, TN . Grand Mechanical…read moreHeat & Air are the experts when it comes to construction & have many years of experience serving our local community & surrounding areas. We handle both residential and commercial. We provide a wide range of projects & services. Our services include: hvac repair , heating repair , and hvac contractor . Our Services: Commercial Hvac Services Hvac Financing Ac Repair Hvac Service It is crucial to use a HVAC Contractor company that is reliable, trustworthy, and most importantly, knowledgeable about the products available and how to use them accordingly for their customers. is proud to be servicing its satisfied customers out of Portland, TN . We pride ourselves in the experience, quality, and customer service we provide to meet consumer needs and expectations. In addition, we also provide: hvac maintenance , central heating and cooling and hvac companies

My house here in TN was new when I bought it. The AC was completed as part of the build. Over the…read moreyear since I've owned it, my upstairs unit either didn't work correctly or wasn't working at all. Wouldn't heat enough and wouldn't cool at all. Parts for it are nearly impossible to get even though it's less than two years old. Chad was my guy. He was the guy my builder turned me on to as his AC guy. While Chad had no real say in what was installed into this home (builder states what goes in), he did all he could to get it working correctly. Unfortunately, having a new home with a 2nd story unit that just wasn't working was not ok with me. Chad wanted to make it right. Again, he knew what was installed and that it wasn't really what he would have done himself. He was under zero obligation to do anything but try and order parts under warranty. Again, they are nowhere to be had. What makes Pearson's above the rest is that he wanted me, the customer, made right. He initiated and remedied this whole crappy situation by removing the entire system and replacing it with one HE trusts, at his own expense. One that HE KNOWS if needed, the manufacturer, will make things right ASAP! What was a bad choice and a failure was a Rheem Heatpump. As far as I'm concerned, avoid Rheem like the Plague. What Chad replaced it with was a York. Good name. Good product. It's still a family owned and run manufacturer. Wow! It's quiet and it works!!!!! Chad at Pearson Heating and Cooling has my 100% support in anything he does. He and his folks are top knotch. Customer service is a thing of a past and these guys bleed it. So you need work, no need to look elsewhere. Seriously!

Take insurance claims or at least be informative of your lack of service in the beginning of…read moreconversations

This company shows genuine interest in their customers. When I first called them, they were fast…read morewith solid answers, they were interested in me as their customer and they were very prompt getting out to my home to go over every detail of my install, and explain what equipment was best. If you have not had a new HVAC system installed in your home, you won't believe how expensive the system can be, it's mind boggling, literally. I received pricing up to $18,000.00 for a simple 3 ton HVAC system. These folks are total professionals and I don't hesitate to let everyone know, without knowing what other HVAC people quoted me, they were not only competitive, they beat every other HVAC contractor hands down, not by hundreds, but thousands of dollars, so let me save you lots and lots of leg work and hours of telephone calls, Southern AIR Solutions has the correct Rheem system for you and you WILL NOT be taken advantage of, as so many in Bowling Green were willing to do, as evidenced by their system pricing. Bob H

This family owned operated small business is THE best. Great pricing, competent and fair. Have used…read morethem for a major AC installation and easily had the best price. Just fixed my furnace with again, expertise and reasonable pricing. Everyone at Browns is courteous AND have all worked with the business at least, minimum, 8 to 10 years. Highly Recommend!

Mr. Brown is very nice and friendly, however, the work he did for me caused several new problems…read morethat were more severe than the original issue I hired him for, I explained it to him and he would not return any of my phone calls.

Rogers did a fantastic job diagnosing the problem, fixing it fast, and delivered at an excellent…read moreprice. I highly recommend Rogers!

Technician was very knowledgeable. Another company tried to sell us a whole new system, when all we…read moreneeded was a replacement part. By the way, our home and unit is only 3 years old. I will use this company in the future.

Great service. Nice people. Beat Hiller's Price by 40% and/or 1800 dollars. It took them about an…read morehour to install my new HVAC unit. I will not call anyone else for HVAC service.

I don't even know where to start. My HVAC is only 3 years old and hasn't given us any problem. I…read morecalled Solace to schedule a tune-up. Nothing fancy; just clean and check the unit for the summer. That's when they came to my house and told me that my unit had over five problems, including leaking refrigerant, bad capacitors, electrical work, etc. Funny enough, their first quote was for 8k, which was to "fix these terrible problems." However, they gave me another crazier solution, to get a brand new unit, which was only 2 tons for a small house for 11k. Kid, you not. I went and got a second opinion, and as I suspected, my HVAC connections weren't the prettiest, but had no problems. The other HVAC professional also found out that they only cleaned a portion of the unit, so he installed a new disconnect, re-did my drain line, sealed my flashing, and rewashed my unit for $600 bucks. Do it at your own risk. I have never seen something like this, not even when I used to live in NY they tried to upcharge me like that.

Solace came to look at a problem: a vent was in the wrong place. They quoted a fair price, came…read moreback when they said they would and did an excellent job. Highly recommend!

Called Lee Company last Friday because the master bedroom electricity shut off. They sent someone…read moreto come look. He was in and out in less than 10 minutes turns out it was just a tripped fuse which I missed my mistake. But they ended up charging us $139 something so little! I asked him to please charge us less that was just too much and he said nope can't do that. Of course we called back, asking to speak to management. They didn't get back to us. 3 more calls later over half a week I finally got a manager to call me back. Said the guy only charged us $60 to flip the switch, the other $79 was a "dispatch fee". Yes I looked at the box and missed the tripped switch I thought I got them all but come on we payed $139 for 10 minutes of work. They refused to refund us anything from their overpriced fees. Best he could was waive some fees on our next call. Spoiler alert there isn't going to be a next call with the way we were treated. Hey Lee Company, don't treat people like this. Just because times are tough doesn't mean you should rob us blind. I feel very much taken advantage of.

Had Merritt on Oct. 23,2025 to perform our annual Plumbing Check. From the moment he arrived, he…read moreexplained everything and he was 100% on the check list. Professional and Very Experienced. I highly recommend Lee Company and use them for everything they do. Sign on for their services if you haven't already. Very reliable and responsible company.