We called to have 3 bottom cushions to have new more stable foam installed. They were removable and…read moreI brought them to them on S Tac Way. I did a request in Yelp for Upholstery and they responded quickly within 24 hrs. A few others responded but didn't want to do the work. So we brought them after negotiations and were done within the time frame allotted. I did take the foam out to cold wash and hang dry my covers. I will not recommend trying to even put them back together. We struggled! Lol. After getting them back on THEN we UTube how to.....!!! That way would have been much easier. So now we know. I'm very happy and can't wait to get them back in the RV so I can sit comfortably!! Hehe

Service was really good, Jake was outstanding and communicated every step of the way. Had a LF jack…read morefail on my 5th wheel and we worked together and got it back on the road.

Outstanding service, above and beyond. Paul is very knowledgeable, hard worker and an honorable…read moreman. Would definitely use again.

I never thought I would need this service. But, we ended up living in a travel trailer. But the…read moreelectrical system worked poorly. If you used two items at the same time, poof went the breaker. And, to complicate matters, this travel trailer is not in its mobile setting, since it is set up to be stationary. What to do? I called around, and no one had any good mobile service recommendations. Lo and behold, I find this service on the Internet, and I call them. Lilly, the phone goddess, gave me three things to check before Paul, the gift to mobile RV service that he is, could come out to my RV Park to check my travel trailer out. Well, he came out. He was very nice and courteous to my wife, and in two hours, the trailer could handle more than two plugged in devices and no breakers were tripped. Paul came to us, punctually, and it was $100/hr well spent. And they accept cash or check. Thank you Paul and Lilly

Marc did an absolutely amazing job fixing my RV. From the very beginning, it was clear that he…read moretruly knows what he's doing. One call or message to Marc, and he gets things handled quickly and efficiently. He completed everything that needed to be done and took the time to explain everything to me so I understood what to watch for moving forward. What stood out most to me is how much he genuinely cares. No matter how long of a day he has had, Marc goes out of his way to make sure your RV is fixed properly so you feel safe, comfortable, and confident in your home on wheels. I have had an incredible experience with his work and would highly recommend him to anyone living the RV lifestyle. Marc is genuine, kind, hardworking, intelligent, and takes his job very seriously. It's rare to find someone who is not only skilled but also truly cares about the people he helps. If you need your RV fixed, don't hesitate to reach out to Marc -- I can confidently say he'll get the job done right and in no time!

Mark was absolutely amazing, came out during a busy day for him, he squeezed me in . Told me what…read morewas wrong with my air-conditioning. We had hoped that it was something that he could fix quickly, but it was not. He he called his office to see if they had a new air conditioner. I could get installed. They did not. Mark then took the time to recommend products that would be long lasting serviceable, and ideal for my unit. Thank you so much!

We purchased our first RV new in 2016, a class C Jayco Melbourne 24L, built on the diesel Sprinter…read more3500 chassis. It was a significant investment (which we have really enjoyed), and after a few disappointing customer service experiences from the dealer, after it came out from under warranty we decided to give our service business to Genesis. The team there has consistently done a great and pro-active job keeping our RV in top condition. But it's a recent "above and beyond" experience that proved to me the value of having Genesis on our side. We were on a coast-to-coast tour and as we neared our destination in Pennsylvania, through a moment of tired confusion at a BP station (which uses green handles for diesel when everyone else in the nation uses them for diesel) I accidentally put 4 gallons of regular fuel in my diesel tank. I had no idea what to do and didn't want to risk starting the engine. It was late on a weekend and the phone at Genesis went to an after-hours message. The owner, Brian, formerly attended our church, so I called a mutual friend who shared Brian's personal cellphone. Desperate, I called it, half expecting another answering machine message. But Brian himself answered, and immediately set out to give me guidance on exactly what I needed to do. He also asked me to call him back to let him know how it worked out. After following his instructions, we were relieved to make it safely to our destination in Pennsylvania. I'll be forever grateful for Brian's calm and reassuring instructions, as well as the expert attention of all he employs at Genesis.

Best scam artist in town! He will rob you blind on his prices. Even though he's very nice and…read moreaccommodating... He will pick everything apart and give you a bid for so much money that will blow your mind. I'm not sure what this guy is trying to pull, but I can guarantee this anybody that reads this review should never ever ever anything to this company. And if you need to scroll down on I'd encourage you to do so because he is the absolute best scam artist nicest person to your face and much money on. I can't even tell you. I'll report back but whatever you're doing in the meantime never ever take anything to this shop! ( . i'll also follow up that he will write a review to follow and name all these things that need to be done. Meanwhile, he quoted us 5400 for brakes when we got them done at Les Schwab for 1300 so this guy sucks in every which way possible.)

Jayne is as solid of a human as humans get!…read more My interaction with her stemmed from a post I made on an Airstream forum. I had never heard of Relic Trailers or Jayne (owner). My axle broke on my 16Ft airstream in Seattle while towing and I was trying to locate an axle to get my home on wheels fixed asap. A little Background... I've lived full time on the road in my Airstream for almost 7 years. Panic stricken by finding out the news that axles take 4-6 weeks to replace because Airstream likes to use custom axles was not the news I'd hoped for. Then this lady named Jayne responded to my facebook post and said to call her. She took time out of her day to help me navigate and try to locate an axle quickly through her networks and contacts. Through talking, she told me a little about her business and how she restores, renovates and sells super rad retro trailers. I half jokingly said, "we should trade", because she had some trailers slightly bigger than my tiny 16ft tiny tin can. I asked to come check out her inventory and was amazed by all the cool things she does at her little space in Tacoma. The next part of this story caught me by complete surprise. I had just met Jayne an hour ago and she asked "would you like to take this retro 19 foot airstream off the lot"? She offered up her trailer to me, a complete stranger so I could have a comfortable place for my dog and I to cruise up to Mt Rainier with. I looked at her wide eyed, and was like "ummm yesss, but come again".lol I'm a full time landscape photographer so not having a home on wheels(or a home in general) presents some challenges. Long story short... Jayne let me borrow her trailer for a whole month. Asked for nothing in return, all while doing the leg work to find me a discounted axle that we customized and got me the work done to my trailer for cost. I don't know how I got so lucky to cross paths with Jayne and Relic Trailers but if this story doesn't speak volumes of the person behind the business then I don't know what does. Forever grateful!!! Attached are a few photos I took during the time I borrowed her trailer. I was able to get to all these places and witness some of the best Astro Photography of my life that month thanks to her generosity.

I cannot express how much gratitude I have for Jayne at Relic Custom Trailers. I was searching high…read moreand low for a company to convert a 1955 vintage trailer into a mobile cocktail trailer. I could not find anyone local, so we traveled all the way to AZ for the renovations and this guy totally messed up my siding and all of the wiring was wrong. The siding was literally falling off on I-5 coming home and we had to stop and buy duct tape to hold it on, I was so upset! On the trip back home, I was looking up local places that worked on vintage trailers and Relic Custom Trailers popped up. To say I was shocked is an understatement. I cannot believe that it did not pop up in my search. To top it off, one of Jaynes concession trailers was one of my inspiration trailers off Pinterest! I contacted Jayne and she got us in right away and fixed all of the issues that the trailer had, and she went through all the plumbing and everything to make sure that everything is to code. She has gone above and beyond to also did an appraisal for the trailer that the other guy was supposed to do but never gave me. After I get this trailer up and running, I have another idea to add a Beer Truck, and you better believe you know who I'm calling. I 100% recommend Jayne and Relic Custom Trailers.

Very smooth transaction, motor home was clean and ready for my trip. I highly recommend and will…read moreuse this local business again.

I've not used this service and there is a solid reason behind that and another one for why I'm…read moreleaving a review. I did quite a bit of digging for a center that specializes in RV electrical repair. We had a project that involved my replacing our old lead acid system with a much more capable and lighter LiFePo4 system. Now we are experiencing issues with the battery not getting fully charged and so I reached out. When the phone rang and the gentlemen picked up the phone, all he said was hello. I introduced myself, explained what I was looking for and asked if I called the right place. He said yep. I asked him his name and that's when it felt like it was going down hill. I should have excused myself and called elsewhere. Who sounds exasperated to have to say their own name at their own business? Anyway, I went on to explain my issue in detail, what I had done on my own to try and solve the issue and his reply was, do I want to fix it or him to do it. Again I'm thinking, sir, I came to you for help, what's with the attitude? So again, trying to be as sweet as pie so as to not upset Capt Cranky, I further explained that my vehicle, a brand new vehicle that he assumed I bought used and told me as much may not be putting out enough amps to activate an onboard charger and if this could be examined as well. His answer after learning it was a new vehicle was to take my truck back to the dealership and make them fix it. BUT! This was after asking condescending questions about why I didn't consider this variable and mitigate that. I told him that I just didn't know anymore. I've reached the end of my ability to problem solve and I wanted an expert to help at this point and that's why I was calling him. That's when he tells me that I need to bring my RV to his shop in Marysville (not Redmond), and that he needs actual time to solve the issue in its entirety and to make sure I allow for that at $160/hr. I'm thinking, ok, steep, but probably worth it....until he said this....and if you have a budget of about $300 which it sounds like you do, I'm not gonna look at it. At this point I told the gentlemen I'm done being berated and talked down to and this was a huuuge mistake calling his shop much less staying on the phone with this jacka$$. He hung up the phone and then texted me saying the call got dropped. Ok buddy. Save your money folks. There are other shops willing to make you feel like you called the right place. Clearly not Pacific RV.

Fastfair reliable, reasonable price. I would definitely call him again if I needed any repairs.read more

Lots of things didn't work that he said he repaired. Ken is kinda rude. Very bad communication and…read morelarge sum add-ons to the bill that were not agreed upon previously.

My RV was covered in sticky pollen. It was very difficult to remove. She spent extra time and care…read moreand was able to make it look new. Went beyond usual time. Great customer service. Recommend highly