I've always appreciated Northwest Coach's friendly attitude. Whether applying our business logo and…read moreinformation on our vans or helping troubleshoot trailer lighting issues, they are professional , knowledgeable, and helpful. Always a good choice!

I can't say enough about the team that works at Northwest. I was in a very bad situation with my RV…read morehung up on another RV and immobilized damage was unknown at that point, but it looks extended . They went above and beyond to help even though they were already busy. through the confusion, they were supportive knowledgeable very kind , and their consideration went above and beyond anything I could've expected. I'm a volunteer with Emergency RV and this time I needed help instead of giving it. They were right there! Thanks to all of you.

We called to have 3 bottom cushions to have new more stable foam installed. They were removable and…read moreI brought them to them on S Tac Way. I did a request in Yelp for Upholstery and they responded quickly within 24 hrs. A few others responded but didn't want to do the work. So we brought them after negotiations and were done within the time frame allotted. I did take the foam out to cold wash and hang dry my covers. I will not recommend trying to even put them back together. We struggled! Lol. After getting them back on THEN we UTube how to.....!!! That way would have been much easier. So now we know. I'm very happy and can't wait to get them back in the RV so I can sit comfortably!! Hehe

Service was really good, Jake was outstanding and communicated every step of the way. Had a LF jack…read morefail on my 5th wheel and we worked together and got it back on the road.

I never thought I would need this service. But, we ended up living in a travel trailer. But the…read moreelectrical system worked poorly. If you used two items at the same time, poof went the breaker. And, to complicate matters, this travel trailer is not in its mobile setting, since it is set up to be stationary. What to do? I called around, and no one had any good mobile service recommendations. Lo and behold, I find this service on the Internet, and I call them. Lilly, the phone goddess, gave me three things to check before Paul, the gift to mobile RV service that he is, could come out to my RV Park to check my travel trailer out. Well, he came out. He was very nice and courteous to my wife, and in two hours, the trailer could handle more than two plugged in devices and no breakers were tripped. Paul came to us, punctually, and it was $100/hr well spent. And they accept cash or check. Thank you Paul and Lilly

Outstanding service, above and beyond. Paul is very knowledgeable, hard worker and an honorable…read moreman. Would definitely use again.

Marc did an absolutely amazing job fixing my RV. From the very beginning, it was clear that he…read moretruly knows what he's doing. One call or message to Marc, and he gets things handled quickly and efficiently. He completed everything that needed to be done and took the time to explain everything to me so I understood what to watch for moving forward. What stood out most to me is how much he genuinely cares. No matter how long of a day he has had, Marc goes out of his way to make sure your RV is fixed properly so you feel safe, comfortable, and confident in your home on wheels. I have had an incredible experience with his work and would highly recommend him to anyone living the RV lifestyle. Marc is genuine, kind, hardworking, intelligent, and takes his job very seriously. It's rare to find someone who is not only skilled but also truly cares about the people he helps. If you need your RV fixed, don't hesitate to reach out to Marc -- I can confidently say he'll get the job done right and in no time!

I usually hate leaving reviews but for Maceo I must. He's more than just "the repair guy", he will…read morebe someone you can depend on getting things done with all honesty with unbeatable price. He could be busy, but you can always depend on him to pick up your phone immediately. He might not be able to make it to you right away, but he'll definitely give you the best advice. Super knowledgeable and very patient explaining step-by-step. Most importantly, always finding the least expensive solution. I've actually learned a lot from him and became more knowledgeable and handy. I feel very lucky to find someone reliable and trustworthy to do business with. Thank you so much Maceo!!!

Made an appointment for 8 am for a break problem. After traveling an hour to the place in my class…read moreA motorhome. They denied service and they said they had a new guy and couldn't take us for 3 days. Don't trust what they promised.

We purchased our first RV new in 2016, a class C Jayco Melbourne 24L, built on the diesel Sprinter…read more3500 chassis. It was a significant investment (which we have really enjoyed), and after a few disappointing customer service experiences from the dealer, after it came out from under warranty we decided to give our service business to Genesis. The team there has consistently done a great and pro-active job keeping our RV in top condition. But it's a recent "above and beyond" experience that proved to me the value of having Genesis on our side. We were on a coast-to-coast tour and as we neared our destination in Pennsylvania, through a moment of tired confusion at a BP station (which uses green handles for diesel when everyone else in the nation uses them for diesel) I accidentally put 4 gallons of regular fuel in my diesel tank. I had no idea what to do and didn't want to risk starting the engine. It was late on a weekend and the phone at Genesis went to an after-hours message. The owner, Brian, formerly attended our church, so I called a mutual friend who shared Brian's personal cellphone. Desperate, I called it, half expecting another answering machine message. But Brian himself answered, and immediately set out to give me guidance on exactly what I needed to do. He also asked me to call him back to let him know how it worked out. After following his instructions, we were relieved to make it safely to our destination in Pennsylvania. I'll be forever grateful for Brian's calm and reassuring instructions, as well as the expert attention of all he employs at Genesis.

I've not used this service and there is a solid reason behind that and another one for why I'm…read moreleaving a review. I did quite a bit of digging for a center that specializes in RV electrical repair. We had a project that involved my replacing our old lead acid system with a much more capable and lighter LiFePo4 system. Now we are experiencing issues with the battery not getting fully charged and so I reached out. When the phone rang and the gentlemen picked up the phone, all he said was hello. I introduced myself, explained what I was looking for and asked if I called the right place. He said yep. I asked him his name and that's when it felt like it was going down hill. I should have excused myself and called elsewhere. Who sounds exasperated to have to say their own name at their own business? Anyway, I went on to explain my issue in detail, what I had done on my own to try and solve the issue and his reply was, do I want to fix it or him to do it. Again I'm thinking, sir, I came to you for help, what's with the attitude? So again, trying to be as sweet as pie so as to not upset Capt Cranky, I further explained that my vehicle, a brand new vehicle that he assumed I bought used and told me as much may not be putting out enough amps to activate an onboard charger and if this could be examined as well. His answer after learning it was a new vehicle was to take my truck back to the dealership and make them fix it. BUT! This was after asking condescending questions about why I didn't consider this variable and mitigate that. I told him that I just didn't know anymore. I've reached the end of my ability to problem solve and I wanted an expert to help at this point and that's why I was calling him. That's when he tells me that I need to bring my RV to his shop in Marysville (not Redmond), and that he needs actual time to solve the issue in its entirety and to make sure I allow for that at $160/hr. I'm thinking, ok, steep, but probably worth it....until he said this....and if you have a budget of about $300 which it sounds like you do, I'm not gonna look at it. At this point I told the gentlemen I'm done being berated and talked down to and this was a huuuge mistake calling his shop much less staying on the phone with this jacka$$. He hung up the phone and then texted me saying the call got dropped. Ok buddy. Save your money folks. There are other shops willing to make you feel like you called the right place. Clearly not Pacific RV.

Very smooth transaction, motor home was clean and ready for my trip. I highly recommend and will…read moreuse this local business again.

Lots of things didn't work that he said he repaired. Ken is kinda rude. Very bad communication and…read morelarge sum add-ons to the bill that were not agreed upon previously.

Ken and crew are the best. They have fixed and replaced so many parts of my 5th wheel it's…read morepractically new. I'm so deeply grateful for Ken's fine work and generous knowledge, he knows what he's doing. Highly recommended!!

My RV was covered in sticky pollen. It was very difficult to remove. She spent extra time and care…read moreand was able to make it look new. Went beyond usual time. Great customer service. Recommend highly

Ron was very welcoming and spent a good amount of time with us helping us to figure out exactly…read morewhich size trailer we needed and what the differences in the ones we were looking at were. We made more than one trip out there and it was an hour and a half drive. We wouldn't have if it wasn't a good experience.

We had a very pleasant experience with our trade-in and purchase! Sales and service reps were very…read morehelpful, and not pushy at all. I feel like we got a good deal and would gladly do business with Baydos's in Chehalis again!