Fair! Reasonable! Professional! Quick.! Thing I liked best…read moreis they did try to take advantage of an older woman!

They were quick and professional and honest. I took my car in for oil change and I will be going…read morethere from now on.

Wendel is professional, communicative and expedient. He made himself accessible during the holiday…read moreand we have never been more grateful. He was very fair with us on price and explained why, what and how long on repair which made us feel at ease. He is trustworthy and honest! Grateful he picked up the phone and was our resource during a stressor on a holiday. He repair was completed in a timely manner as promised and we are 100% satisfied! Many blessings to you Wendel!

mr wendal Stewart has not fixed my truck . He has $1500 and my truck keys . he refuses to answer me…read moreand give me back my keys and money.so don't trust him

Scheduled oil change at 3pm. Got there. It's busy. They said it would take less than an hour. Ok…read more They came to take my car back at 3:30. Brought my cabin filter to me 25 minutes later, told me it was "gross" with multiple other customers around me. It's been an hour and I'm still waiting for my car and so are 4 other women who were here when I got here.

We don't take our car to anyone but Rick's! We deal with Ryan and his group of experts. Never,…read moreever been disappointed and never felt overcharged. Their work is exceptional!!

Too bad you cannot give negative stars…read more We have used Firestone's services through the years, but my wife's interaction with this store yesterday will end that. She has had a tire going low for a few days after putting air into it and stopped to see about getting it repaired. The service writer (name unknown) looked at her tire and found a nail that he stated could not be repaired and the tire would need to be replaced. Asked if these were the original tires which they are as the vehicle is a 2024 with less than 16,000 miles on it and told my wife that they were at the end of their life, and she should replace all of them..... She declined, went to the dealership and was able to get the tire repaired.

Stopped at 814 s glenstone store this morning. Driving my mother's car from Arizona to Michigan…read morethere is a bad vibration coming from the front. With 500 more miles to travel this Firestone store won't even take a look at the car. I understand a shop being busy but to not help a traveler with a potentially dangerous situation is pretty shitty. I was ready to have all 4 tires replaced to if needed. Don't shop here. Take note of all the good reviews , there isn't 1.​

I love this place! Been taking my cars here for years and never had any issues. The team is super…read morefriendly and helpful. They always manage to squeeze me into the schedule if need be. When I have to drop my car off they drive me where I need to go, free of charge. They always get my car back to me quick and the prices are sooooo reasonable. And they honor AAA so I get a discount every time I take my car in. Cant say enough good things about Aasby.

After looking over my 2009 Ford Edge, w/155,000 miles, I was told my driver side, front and back…read moreswaybar links were broken. I was quoted for front & rear swaybar links to be replaced. I was told that they would use good parts, not underpar. Quote $978.82. I took my car from the shop as I did not trust this quote, even as a woman, I know when something sounds high. Especially when I was told it could be done and ready by end of day. I was given a quote from a recommended shop, over the phone, without giving the quote from Aasby's, of parts and labor of "$360.00". I had my car back within a two hour period. I was told by the service mgr. of BBT, that he has many stories of Springfield auto shops charging prices that the dealerships charge and more. I will never go back to Aasby's even though 18 years ago I did go there. They lost my trust.

Trust professionalism on time performance under promise over deliver is our motto we are here for…read moreyou not for us let us help you in any way

I had came 2 months prior to today, because of my serpentine belt. I had taken my car to a shop for…read morean oil drip and they had noticed that it was cracked. When it obviously should not be for being changed exactly 2 months ago. Took my car and they tried to tell me "looks like something is rubbing against it" when it obviously is not. And if that were the case, it was fray not crack like it currently is. And at first was saying it would take 2 weeks just for them to look at my car for a mistake THEY did. Will not be coming back.

I highly recommend First Choice Automotive. They stood behind their work and corrected an issue…read morewhen I returned. In addition to no charge and taking responsibility, they also mounted and balanced my tires for free. They cared about having me as a loyal, repeat customer and proved it. Thanks Tom & John

When Midas warped my head gasket, these guys fixed it all up. They also wrote up how they found a…read morehuge clog in my cooling system that Midas left behind. This allowed me to dispute Midas with my credit card company to get part of my Midas bill refunded. My car ran excellent for the next 4.5 years that I owned it.

The guys were so helpful when I took my Nissan in. Greatly recommend them! Located in the parking…read morearea of the mall even makes it easy to find.

HORRIBLE service at the Goodyear Battlefield Mall store. They did not bother to connect clips to…read moremy brakes and passed inspection on the vehicle anyway. I paid $600 to Goodyear for brakes and was asked to call about my claim. There was a minor collision when Goodyear brakes failed. I made a review on Yelp, was given a #800 number and claim number to call. The Claim employee asked if I had receipt from mechanic who discovered the clips were off the brakes, I said yes. The employee called the store and then told me the mechanics did not note the faulty brake install and too late now to follow through with a claim and hung up the phone. If you have ever heard of mechanics taking advantage of women, this is one of those cases. I was told to go back to the Goodyear store so they could fix it. Thats completely crazy after what they did, actions that endangered my life and others. PATHETIC!!!