Great service!!! Tom is reliable, honest and fair with pricing. I felt more comfortable taking my car here rather than Mini BMW, who treat people like crap. Thank you Tom! read more

German Auto Specialists - My car all fixed - Auto Repair Near Me - Honolulu, Hawaii

It was a huge loss to Porsche drivers when Scott and Brianna moved away. But the new owner Tom is just what the doctor ordered: diligent, careful work at fair and honest pricing. I have no reason to look elsewhere. read more

Tom is an amazing mechanic who cares deeply about great service for his customers. His state of the art diagnostics equipment, decades of mechanical wisdom and friendly approach to customer service is beyond reproach. I highly recommend him for all auto repair needs. read more

We dropped in to ask for a quick pointer on our Mercedes at no notice. Tom was busy but he came out anyway to greet us. Then he took the time to have a Quick Look at our car and in no time noticed that one of the oil lids was loose while the other one was leaking. He then gave us some ideas of how he would go about fixing the problem. We felt he was friendly and professional and we enjoyed his humor too. read more

Tom and his team provide amazing prompt and quality service! Making me love my German vehicle again. Tom will provide live updates when necessary through texts and photos. I did not expect the amazingly fast turnaround that Tom and his team provided. I have taken my Audi to VARIOUS mechanics (yes including the lone monopolized stealership on this island) and I was conditioned to expect my vehicle back in about a month. Although situations and issues do vary. Give German Auto Specialists a try if you are looking for the best value and best service experience! read more

Tom did excellent work on my Porsche! He was very detailed in explaining all the issues that he fixed along with explaining potential future issues I need to be aware for future maintenance. So much better than the dealership (both timeliness and cost)! read more

New owner, very disappointed in my appointment I made a week ago. Waited until 15 minutes after my schedule appointment and no one there at a closed shop. Finally called and was told they have a drop box for my key. Then also informed me that my routine oil change would not be ready until the next day. That seem very strange and out of the ordinary when it use to take no more then 4 hours. Not sure why this type of service would be needing to remain until the next day which would have made it Saturday. And the business is open Monday through Friday and closed on the weekend. Very dissatisfied and miss the previous owners Scott & Brianna who never would leave customers hanging. read more

Every Repair is repaired completely Every Time!! No Hassle No excuses Ever!!! Always a Pleasant, Always HONEST recommendation on work that may be Needed soon!!! read more

Tom & his team are the only people I trust with my Audi. Honest, kind, prompt and efficient. I'll never go anywhere else!

Tom and his team are the definition of having a "customer first" mentality. Each time I've brought him my old crappy BMW he's delivered excellent work and unmatched customer service. They keep me updated the entire time and never let me leave the shop without fully understanding what went wrong which gives me the piece of mind of knowing I wasn't unsold and the money was well spent. read more

Very fast and efficient workers Honest mechanics . Prices are reasonable for considering you're dealing with European vehicles.

Great service! Great price! Highly recommend this company, they have a centrally located shop as well.

My car would not start, or should I say it wouldn't stay running. I had my car towed to this shop. I have had my car serviced here before with good results. This time I wasn't happy with the service. He could not get my car running, and he did almost $2000.00 worth of work and he didn't call to do the work. So I put the car up for sale. The person that bought it had his mechanic come to the house to work on it. This mobile mechanic got it running in just a few hours. I was told that I got hosed by this shop. So the shop owner tells me he called me, but he didn't talk to me. So I guess that was his permission to start the work. I WILL NEVER GO BACK TO THIS SHOP AGAIN!!!!!!!!. It would have been nice if you told me what else needed to be fixed, you just told me it was going to cost more money. read more

I am a journalist and professional reviewer of services and things with 20 years experience in the field, and if I could give German Auto Specialists 10 stars, I would, for these three reasons. Over half a dozen visits to service and maintain my 1987 targa, I've found Scott and Briana to be a) extremely honest with a perfect level of integrity for their work b) communicative and pleasant to work with c) extremely technically proficient. There's literally nothing more anyone could possibly ask for in a Porsche mechanic. Also, despite his terrific attitude of service, the truth is that these reviews are pointless because he honestly does not need new business. I'm only here because some of the negative reviews are not only unfair, they make no sense and are improbable. It really pisses me off and makes me crack up at the same time. If you are a Porsche owner, you are lucky to have Briana and Scott, not the other way around. If you are complaining at all about cost, which is still better than a lot of places that I've seen (like the dealer) not only in cost and value, then it might be best if you sell your car and get a Toyota, which I also have and recommend. Great cars for those on a budget. If they retire, I'm going to sell my 911 and get an electric. PS If you're deciding between German Auto Specialists and another classic Porsche shop in town, drive by them all and notice that Scott's shop is the only one that does not look like a junk yard! How can someone expect quality, precise and detail oriented work from a mechanic that can't even keep their shop organized and clean? read more

Great help with my car ! Awesome guys who work there! Jason helped me out a lot! I highly recommend their business if you have a German vehicle read more

Finding an excellent mechanic on Oahu for your second-hand, out-of-warranty German motor can be quite daunting. On the other hand, finding extraordinary individuals to care for your vehicle repair and maintenance needs is an even greater challenge. If this is what you've been seeking, look no further. Scott and Briana at German Auto Specialists is every avid German auto enthusiast's dream. For starters, Scott is a walking encyclopedia of expertise. His mind contains a wealth of information and experience, and we consider him to be quite a professor of sorts. He is brilliant and intuitive, but above all, he is upright in character and extremely honest. As for his workmanship, it can only be described as exceptional since he firmly holds himself accountable to the highest of personal and business standards. To make your visit to German Auto Specialists even more perfect, you'll find Briana commanding the administrative office and welcoming clients with her cheerful and inviting hospitality. However, don't ever underestimate her spirited and unassuming disposition. Briana is as knowledgeable as she is friendly, and equally partners with her husband, Scott, to care for every detail of yours and your vehicle's repair and maintenance experience with them. They are definitely the best of the best! read more

German Auto Specialist is hands down my favorite shop ever! Scott and Briana are fantastic and have always been a pleasure to work with. Scott is an excellent mechanic and there doesn't seem to be anything that he does not know about my 1995 Bmw 3 series. I also like the fact that he does all the work himself, there is no grease monkey that is straight out of high school doing the labor like ALL of the other shops I've been to. I can trust that my car isn't being taken out for joyrides, used to grab lunch, or peeling out and drifting which all unfortunately happened with my car at other shops. This car is my dream car and I plan to keep it til the wheels fall off, but I know that won't ever happen since I've found such a great mechanic! I cannot complain about the price. Let's face it, you don't buy a BMW or Porsche because you are cheap and like to cut corners, and if that is the case for you then sadly your car won't last you very long. Good work is never cheap and cheap work is never good. read more

I never thought about writing a review for them until reading the reviews on Yelp about Scott and Brianna. For the last 7 years or so, Scott help me takes care of my Porsche and occasionally takes care my wife's Benz a few times. In my opinion, they are really nice people, Scott knows what he is doing, he will tell you up front what do you need to repair. Brianna is very friendly. When I call and told them my name, immediately they know who I am already. The only recommendation I will give is you need to call ahead of time for appointment, they are busy. I do recommend Scott to a lots of people. Some people may say they are expensive, but they use all Porsche parts, no after market stuff. Try call Porsche dealer and get an estimate and call Scott for his estimate, and you call tell me who is cheaper :-) read more

I used to take my car here, when I was living in Hawaii. Scott is very knowledgable with regard to German cars. He was racing a 911 SC, until Hawaii Race Way Park was closed. He's definately a car nut, which is a plus in my book. His rate is cheaper than the dealer and he cares about the cars that he works on. I would recommend him for all German cars. His shop is clean and organized. read more

To say German Auto is a great shop to repair your Porsche at is a understatement. Everything about them is first class. Wouldn't take my baby anywhere else. Thank you Scott , Briana & Donald.. read more

German Auto Specialists - 1996 993 C2 - Auto Repair Near Me - Honolulu, Hawaii

I have been going to German Auto for 3 years now from when Scott was the owner. I had great experiences there. Good quality work with fair prices. Scott left the business to Tom who is an awesome mechanic and continues to offer fair prices. HOWEVER, you don't deal with Tom, you have to speak to the young, untrained, no tact, makes promises he cant keep, unprofessional, inexperienced, argumentative, Service Writer. If you can get passed him, you should be okay. On my last visit he told me that I have an oil leak on my car and it would be a 3 hour job to change a valve cover gasket. He would not give me an appointment while I was there picking up my vehicle and said that I should call back in 2 weeks because he was busy. Two weeks later I called back and he made my appointment for 1 month later. Two weeks later I called him back to make sure we ordered the gaskets in time for the repair date. He said he would call me back before the date to make the order. Two days before the appointment, no call yet, I called him and he said he is out of the office and would call me tomorrow to order the part. Tomorrow came and he called me, ABRUPTLY saying that he has to do another diagnosis on the leak because it might be a 20 hour job. After a discussion about this $3,000.00 change in repairs, I agree to bring in the car tomorrow. Minutes later, Adrian called me back and said, "Because of our last conversation, WE are refusing to service your car." After dealing with the service writer on a few repair jobs, I was not upset, I was RELIEVED. I really don't trust my Turbo Carrera with him. I'm a retired police Lieutenant and I know poor character when I see it. This guy is very immature, unprofessional and has deep issues. I wish I could talk with Tom and explain, but he's too busy working on all of the cars. Tom needs to get a real service writer and lose this one. read more

Took my recently purchased 2005 boxster to Scott for service and to check out the vehicle. Scott did a thorough analysis of my car and did a full service I could not be more satisfied. My car runs great and Scott gave me an honest analysis if what to watch for. Will definitely be going back read more

I was referred by a friend to see Scott at G.A.S if I needed work to be done on my Porsche. We'll I finally took my 996tt in and met Scott and Briana. Scott is very knowledgeable in German automobiles and I was very impress in sitting down with him after the work that was done to discussed the maintenance on my car. I'm glad that I found a great shop to take my car to and honest and friendly staff is a plus. You wouldn't drop off your baby to any baby sitter so why would you take your car to any shop. Take it to G.A.S they'll take care of you...and I approve this message LOL. read more

German Auto Specialists - 2003 996TT - Auto Repair Near Me - Honolulu, Hawaii

I was quoted more labor hours and a higher labor rate than Porsche of Hawaii. What's the benefit of going to this independent shop? *Responding to German Auto Specialists 12/14/2017* I can verify for the audience that the price quoted was significantly more than Porsche of Hawaii. They were very clear when they said, "if i bring my own part, i will be charged a higher labor rate". They forgot to mention how they would try to double the labor hours too! The clutch was purchased online and i also informed Porsche of Hawaii and Stoermer's Automotive that i would be supplying the clutch. GAS' numbers were specifically $180/hr and 16-18 labor hour for a clutch job. POH quoted $160/hr and 8-10 labor hours. Attached is a note from my iPhone from the date i got the price quotes. The notes have not been modified since then, as it is clearly time stamped from July 27, 2016 at 4:03PM. *Click the photo to view the entire screen shot, including the time stamp* The lady on the phone also said, "it's a big job" and "they prefer not to do jobs that big". And really, that's fine. You can charge whatever you want based on your willingness to take on the job. But don't get mad at me for posting my honest review, get mad at yourself for your absurd, price gouging, business practices. read more

German Auto Specialists - Auto Repair Near Me - Honolulu, Hawaii

Scott , the owner, is thorough and passionate about his cars and at least a 911L we have in common as our first Porsches . Cannot diddle with these newer Porsches any more so best to send em here after your warranty runs out. read more

German Auto Specialists - Two fun cars.! - Auto Repair Near Me - Honolulu, Hawaii

I have to be honest -- the only reason I'm writing this review is because of the most recent one-star rating below, which I believe is wildly unfair and not at all warranted. I've been doing business with Scott for nearly 15 years -- he is, hands down, the best mechanic I've ever met. He is thorough -- he always explores all possibilities before providing diagnosis, he offers to replace low-cost components when they're accessible during repair/maintenance, and he provides very detailed records on the work performed. He is honest -- Scott is completely transparent with cost, ensures customers understand potentialities before he works on a vehicle, and he shows you the parts he installed and/or removed from your vehicle as a show of good faith. Last, he is communicative -- he always calls or e-mails ahead of appointments to confirm availability of you and parts, provides daily status updates while your vehicle is in the shop, and verbally discusses the ins and outs of his repair/maintenance when you come to pick your vehicle up. Honestly, I can't say enough good things about Scott and German Auto Specialists. For the nay-sayers out there: Cars (particularly high-end European ones) are expensive to own. If you can't afford the maintenance, don't buy the car, and definitely don't give bad reviews to good people who do great work. read more

I have been coming to GAS Scott/Briana for several years for routine service for my Boxster. Scott is very thorough and is a true professional that takes pride in his work. My visit this week involved a really difficult issue and Scott did hours of research and reached out to others in the industry to get feedback or ideas on how to respond. Together we developed a strategy and timeline to take of the problem and this week it was done and it was a success!!! It is rare to find an auto repair shop that is willing to take the time necessary to work with you, talk to you and really do all they can for the best outcome. Thanks so much, Scott. read more

I figured it was about time I left a review on here for the G.A.S. team I'm a first time owner of a Porsche (944 s2) and new to the island so when my old car bit the dust for the first time I towed it to a shop in Kailua, who I won't mention, and let's just say I still regret it to this day it was a horrible experience. They had my car for 2 weeks and charged me over a 1000 bucks. Long story short a couple weeks later my car was experiencing the same problems and it was not drivable, I decided to tow it to Scott and he had it my car fixed the next day, for less than half the price of the original rip off. Ever since then I've been back to G.A.S three times, they are by far the most reliable and knowledgeable mechanics I've come into contact with and I would recommend them to anyone, Scott is the best!! read more

I recently purchased a used Porsche Boxster and the car came with a few problems. I scheduled an appointment and Scott and Briana took care of my issues. This small shop is one of the best I've seen not only because the work is done correctly but because Scott has morals and ethical values, he is not the dealer, he diagnoses the problems and resolves them fairly and very quickly. In some cases Scott will go out of his way to make sure that you understand what is wrong with your vehicle and will go the extra mile doing small things without charging you. I would recommend this shop to anyone....Oh by the way Scott takes very few cars per day so if your expectations are to get your car repaired immediately they can refer you to other reliable shops....but if you are looking for quality work, ethical people.....this is by no doubt an Excellent shop. read more

I was referred to German Auto Specialist by a friend who takes their car there. Scott and Briana are great. Scott knows about german cars and will give you honest suggestions if you ask. You can take your car there with confidence that you are getting quality work done. He gives you a breakdown of what needs fixed now and what can wait . I would go back if needed. read more

Scott and Brianna are top notch people who take top notch care of your car. I first met Scott when I took my BMW to him many years ago. Contrary to some of the reviews here, he was very considerate of my budget and was very patient with the fact that my wallet, sadly, did not actually stretch to that car. These many years later, knowing that German Auto Specialists is there was a factor in deciding to get a Porsche over other sports cars. There is no substitute for a great mechanic whom you can trust completely, as i do with German Auto. read more

Just moved here from the mainland and my car started to overheat. I had it towed there since it was close to work. Scott and Brianna was very friendly and up front about the cost of fixing it. Yes it was quite expensive, but they did get the repair done the following day. He also recommended some repairs that I also knew that needed to get done but just don't have the funds to do it. I would recommend this place to anyone who has a german car that needs to get fixed. I will be going back to them for any other issues that come up. read more

Much better than POH; Scott is very good and takes his time to do the job right the first time. I trust him with my C2 Cab - great value and great service!!! read more

Superior standard of service, which is required to properly maintain high quality and performance automobiles. More personalized and affordable service than the dealer with an extremely knowledgeable background and attention to detail in rdiagnosis, estimation and execution of auto services and repair. With over 20 years as a Porsche Club of America member, this is where I have chosen to service my Porsche and BMW for over 7 years. read more

Use this shop if these qualities appeal to you: great customer service, clean shop, well organized business, no pressure, super knowledgeable and personable mechanic. I could not wait to get home to write this review! It has been several years since I have had such a good experience with car repair and maintenance. From my first encounter over the telephone with Briana to the end of the service review with Scott, the sincere customer service was palpable. I took my recently purchased (used) BMW Z4 in for the 60,000 major service and maintenance. When I scheduled my appointment I was able to speak with Scott the mechanic/shop owner and he gave me a general breakdown of which services to expect and a reasonable cost estimate. Upon picking up my car I was pleased to discover that he found and corrected some minor things such as an expansion tank cap and license plate light bulb in addition to the regular maintenance. He gave my car thorough exam and made recommendations for future service based on the mileage of the car and current condition of the parts in question - the best part was that his recommendations were realistic and without a high pressure "the sky is falling" attitude. He understood that I purchased the car used and continually made reference to to mileage and history of the vehicle - it is nice that he actively considered the history as a variable during his service. Upon reviewing the items that he serviced I asked him to prioritize the order in which I should have the items repaired/replaced and he provided the information in terms from which I could easily develop a plan. As I told Scott after he reviewed the services, he is stuck with me for the duration of my time in Hawaii. read more

One of my coworkers recommended this shop, and I have to say I have been very pleased with the service. I have a 2004 BMW 330Xi, and have had to take it in twice for servicing in the six months since I bought the car. Scott does a great job of telling you what he thinks is wrong with the car as well as estimates for cost and time. Not cheap by any means, but less than the dealer, and you get what you pay for. Buying any German auto out of warranty will come with costly repair bills, but one should understand that before making the purchase. I highly recommend this repair facility for any of your German auto repair needs. read more

Recently found GAS. Intially used them for a PPI. When I bought a car I returned for service. Scott and Briana were super friendly and professional. They return emails/calls promptly and communicate very well. Some reviews speak to how expensive they are..., but I find them no more, probably less expensive, than other shops that work on expensive cars. We're talking Porsche's and BMW's, the parts for these cars tend to be expensive, no matter where you buy them, if genuine. So are the cars they work on. Scott appears to know everything about the Porsches, owns one or two, and seems to have a passion for them. I'm really glad to have someone who knows how and what to do to keep them in tip top shape. They also offer service the local Porsche dealer wouldn't....a PPI (pre purchase inspection). Local P store also very slow to give one an appointment. Shop is very clean, going to them has been an educational experience for me. Both Scott and Briana are very personable, and take the time to talk to you about your driving needs/wants/ car. I'll be back. Bob L. read more

I was expecting a different kind of a shop. This shop is low volume=Really Expensive. You will not spend less than 1,000 for a appointment. If not Scot will be wasting his time. This guy is very good. I brought my car there and the bill was just too high. Over 3,000 for the repair I picked my car up and brought it home to get another estimate. The next day I found a smash in my rear passenger door. I am not blaming his shop because I cannot prove it. Another 1,100.00 to repair that and the original repair I went in for in the first place. If you have plenty of money go here. Just to let you know I got that job repaired for 800.00 at another reputable firm. read more

I had my pre-purchase inspection performed by German Auto Specialists. The inspection report was very thorough and Scott also addressed any questions that I had by phone. I am so impressed by their communication, and overall professionalism. Thank you German Auto Specialists ! Aloha ! Derek C. Maui, Hi read more

My husband and I have been going to German Auto for years now. Scott and Brianna have always been professional, knowledgeable and helpful. Scott has always been straight forward of costs for repairs... and it's a Porsche. We find he pricing to always be fair. Scott and Brianna have always gone above and beyond to give us the best service possible. I highly recommend German Auto. read more