Went there to get a check on my Y pipe told me I needed a whole new Y pipe then tried to charge my…read more863 dollars just for the part. Very funny

I would give this place less than 1 star…read more Documentation from all repair shops mentioned below can verify the following information. 1 - 02/2024 - I visited E/P on Boston Road to have my thermostat replaced - cost $400. 2 - 04/2024, I heard a rattle from the engine compartment. I took it to another repair shop who told me 'the bolts used to put the thermostat back on was the wrong size, were forced into the screw openings, & the internal threads for the screw hole had been stripped [I never thought impact wrenches were THAT strong]. The only place that touched anything regarding my heating system was E/P on Boston Road. 3 - I took the car back to E/P, showed them the results from the other repair shop, and spent significant time convincing them the work they had done on 02/224 was done incorrectly. As a result, E/P agreed to fix the problem for free. 4 - Flash forward to 12/2024; the heat quit blowing in my car again. I took it to another repair shop and was informed of the following: the last person who fixed the heating system did it wrong; they put in a thermostat that was WAY too small; the bolts to secure the thermostat was the wrong size, & all bolts were forced into the screw hole, and as a result, most of my heating system needs to be replaced [sans the heater coil]. 5 - When I informed the new repair shop of the work & then re-worked my car by E/P when I returned in 02/2024, they had only replaced ONE of the faulty-sized bolts. All four should have been replaced if all bolts had been forced into the wrong opening. E/P did not replace the other three that were too small & the incorrect size when I made them do a re-work in 04/2024. A $400 repair has now cost me close to $2,000. The new repair shop could forensically trace the problems back to the originating install. This significant financial impact should serve as a cautionary tale for potential customers. Given the information above, the decision is in your hands. Choose wisely, and good luck.

This is the 2nd time within 6 months that I've stopped at Exhaust Pro on Winchester Rd. to have air…read moreput in my tire. The guys were out to lunch. The manager, older man with mustache, told me to come back in an hour! He could've done this! Or does his position prevent him from assisting customers?? This would've taken 5 minutes, but nooo, his don't want to work attitude cost him a future potential customer!! The guys in the shop are very helpful and friendly. I always tip well, even for air. The so called manager is USELESS!!!!!!

Horrible experience paid 1400$ for both exhaust manifolds to be replaced, my exhaust still has a…read moreticking noise and they also broke 2 of my brake lines refusing to fix them. Horrible business people steer clear.

I had the most delightful experience with everyone at Auto Excel! The detailed service report…read moreincluding pictures of the inside of my vehicle impressed me by far! What impressed me the most was the level of true service overheard for another man that was having service done to his vehicle - they gladly got a lyft driver to come and pick him up after an unexpected amount of time had been added to his wait! The client didn't ask - they simply offered right after telling of the extended wait time. Very professional. I highly recommend taking your vehicle and business here!

I would never go here again. Outrageous charges and probably for "repairs" not needed. I only…read moreused a local shop because the nearest dealer was in Ohio. Been to Excel twice with similar results. Always tell you to have a "Blessed" day, I think that is a code word for something else.

I take my vehicles exclusively to Katie's tire and auto and they are absolutely hands the best as…read morewell as one of the most inexpensive mechanics anywhere in the bluegrass I couldn't put into words how much I appreciate Tony and all his guys at Katie's tire and auto

Quoted me a price to put on 4 tires and tpms sensors. It was $100 more when went to pick it up…read more They said the quote on sensors was for each, but had that been the case it would have been over 200 more than quote. The guy never could explain how they came up with the number they charged. Ended up being $50 more after I got irate. I'll never use this place again!

My experience was with the shop on Duncan Road, but can't imagine anyplace these guys run being any…read moredifferent, so wanted to just drop that review here, too, in case someone missed it over there. So, here's my experience with these folks: These guys are THE best thing since sliced bread! I took my Jeep Wrangler to another shop in town to have a sensor that was giving me a brake warning light replaced. Next thing, they told me they'd have to replace the wheel assembly. Next thing, they told me they had broken off a bolt in the axle & I needed a new axle. Next thing, they told me it was not drivable. Then the price doubled because they had priced the axle wrong. Next thing, I got cranky & pissed them off. Suddenly, it was drivable and I should come pick it up. Oh, and by the way, it would be $100 for their trouble. I pissed them off some more & they told me to come get it & never darken their door again. I said no problem there! Just by dumb luck & some fairy godmother looking out for me, I picked these guys off of Yelp. Called, told them my story. They said you bet, bring 'er in! They looked it over, sent me photos of what they found, along with calls and descriptions and answers to my questions. Turns out, no broken bolt. No need for an axle. They communicated with me about every step. Sent pictures. Were pleasant, straightforward and gave alternatives when appropriate. They gave me rides to/from home and I didn't even have to ask! They offered! Amazing!!! They pulled the fat out of the fire for me and I am soooo incredibly, over the top, off the charts THRILLED to have blindly stumbled into a nest of bright, honest, honorable people who actually seem to give a damn about their customers & the reputation of their business! Can't thank them enough! As long as they are open, they have my business & my praise for everything they have done!

Needed a pair of tires quick and inexpensive. They were able to have me setup the next morning and…read moreeven had a ride device to drop me off at work so dropping my car off was less of an inconvenience.

It's always a pleasure doing business with Fleet Doc! I went in with a screw in my tire, came out…read morewith a patch! Most places try and sell you a tire. Not this place. Fair and honest. Go check them out!!! Give them a try. You won't be disappointed!

They were able to get my vehicle in right away. The guys were great and they had it done in a few…read morehours.

I have taken all of my trucks here for the past 6 years. Every time I have received friendly honest…read moreservice!

I practically had to beg Nick, the owner of Mechanic Masters to take my daughter's 2008 Buick…read moreLaCrosse in to check several things that I had been told was wrong with it. He kept putting me off, saying he was 2 weeks behind. Finally he agreed to let me bring it on May 1, 2023. I called that morning and he wasn't in until 9 am. He called me back & said he was running behind could I wait till Wednesday & bring it. I did. Never heard a work so 5/19/23 I called to get status. His 'story' was he couldn't get parts, they were on backorder. Only parts needed were Power steering pump lines that were rotted and leaking and a transmission seal. I told him there are Internet websites where you can order parts. He says "yeah I know but they're on back order" (??). He was lying to me. I can tell when somebody is not being honest with me. So I had to go June 5th to get registration from glove box so I could send in the tax & license renewal. He still hadn't touched it. The glove box was messed up, not opening/closing right and covered in greasy hand/finger prints. I told him we really needed the car as both of us were sick and had so many appointments. He said the parts may be there on Wednesday. Surprisingly, he called me on Tues and said we could pick up the car. I went over the several things he had said was wrong and he said he had fixed all them. I picked the car up & he only charged $120. I asked him about the Glove Box not working right,, to which he replied " I don't know anything about the glove box, I was under the hood. The receipt he printed out said "repair transmission seal"...that's all. Got home and daughter noticed some serious scratches on the hood that was not there when we took it in. The entire time I worked with him on this car -over a month- he was rude, had an attitude and treated me like trash. It's like my money wasn't as good as somebody elses. I will never use him again and will tell everybody I know about his shoddy work and pissy attitude. He needs to hire somebody with a personality to manage his business and he needs to keep his head under somebody else's hood.

The water pump on my Ford Edge went out and I thought the motor had locked up as a result…read more Charlie went the extra mile to check everything out and was able to get me back on the road for a very reasonable price. Thanks charlie

I am very thankful for an honest and professional car shop in our town. They made the repairs…read moreneeded in less time than quoted and total was less than they quoted also. They also looked into an issue they didn't have to, making sure I was safe on the road. Thank you for your time today. my car is running perfect.