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    Keith A Kennedy, DVM

    5.0 (1 review)

    Services - Keith A Kennedy, DVM

    Pet physical or wellness exam

    Pet vaccinations

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    12 years ago

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    UrgentVet - Wayne

    UrgentVet - Wayne

    (7 reviews)

    "We brought our six-pound Chihuahua in and were seen almost immediately. After a thorough…read moreassessment, the veterinarian determined he required specialized emergency care. They coordinated our transfer to an emergency hospital and incredibly did not charge us for the initial evaluation. The staff was professional and highly competent. I cannot recommend this practice enough for anyone in need of urgent pet care."

    My almost 12-year-old, 105 lb newfypoo suddenly couldn't bear weight on his left front leg, at the…read morewrist joint, with visible swelling. We arrived at UrgentVet around 10:30pm and didn't leave until nearly 11:30. Much of that time we were left alone in a treatment room- they'd stepped away for another emergency- sitting on a cold, filthy floor with fleas hopping nearby, while I tried to console my boy in obvious pain and fear. As a senior myself, I could not get him into a car alone- it took two male neighbors and a bedsheet used as a sling to carry him down the steps and lift him in. I told Zach when I called upfront that I had limited funds and asked specifically for an x-ray of the affected joint. He assured me I should bring him in. Once we were there, Zach-who I understand is not the vet but runs the practice and dictated the course of care-refused to do a targeted x-ray and would only proceed with a full diagnostic workup. The actual vet said very little; Zach made the calls, including telling me about methadone and "quality of life" as if he were the one treating my dog. He was also the one who told me my dog had a fever on top of the hot, swollen, clearly painful limb. When I mentioned he's had a severe adverse reaction to carprofen for pain in the past, he said there was no alternative- yet there is: Galliprant, among others. They simply didn't have it in stock and apparently weren't willing to write a prescription for it. We were sent home with nothing, despite Zach himself confirming the fever and the hot, swollen limb. Yet he insisted on an ultrasound of my dog's belly, convinced he'd find fluid- he didn't- it's just his build, a big ribcage with lost muscle mass from age and weight loss- and the ultrasound found nothing but a full bladder, which I'd already told him would be the case since my dog hadn't been able to relieve himself for 16 hours. When we left, Zach wanted him to walk all the way across the parking lot to a patch of grass to try to pee, despite being barely able to stand. I had parked as close to the front door as I could specifically so he wouldn't have far to go, and he needed a lift belt for support for the few steps he could manage on 3 legs. No one on staff expressed any regret about turning us away. It took 2 more days and 3 nights-and enormous difficulty, with worsening symptoms before he was seen elsewhere. I was never able to get him back in the car, and no x-ray was ever done. An excellent, knowledgeable home-visit vet determined he needed antibiotics; it looks like a bone infection, though without an x-ray no one can say for certain it isn't something worse. He's slowly recovering, but the delayed treatment caused unnecessary suffering and added real risk of sepsis. From my experience this practice made clear that money was the priority, not the suffering animal in front of them. Do not gamble with your pet's well being here. When it matters most, they were not there for us-I don't want anyone else to find that out the hard way. Shame on you, Zach and "UrgentVet."

    Keith A Kennedy, DVM - vet - Updated September 2026

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