Keith is amazing. Honest. Reliable. Gave me a ride to the rental car company because to do my truck right he needed it for a few days. I was skeptical about ceramic coats until we started taking and Keith showed me the real value In protecting my investment. My truck looks amazing. I literally wet it. Wipe it down and in 10 minutes it looks like a paid for a 150$ detail. If you want your vehicle protected and done by not only a man with integrity but a man who knows his products and someone who takes great pride in their profession to see Keith Thompson. You will not be disappointed. Thank you again Keith.!!!!! read more

Keith Thompson Professional Detailing - Body Shops Near Me - Downey, California

Horrible customer service. And they tried charging me 40 bucks for just the most basic wash. I assume it's cuz the car I drive in. The guy who washes the cars I guess wasn't there so a little 13 year old girl called him and walked to the back of my car to tell him what car it was (Tesla model 3) and she came back with that ridiculous price lmao. There's better places around the corner that do inside and out for half the price. I know cuz I came from there and just didn't want to wait an hour to get my car washed so I thought I check this place out. I see why they're not a 5 star car wash like that other place. read more

Keith Thompson is absolutely fantastic! Please go here if you are looking for impeccable customer service and an amazing job on your car. He is patient with you questions and commits to a thorough job on your car. Since bringing my car to him, I no longer allow anyone else to touch it. I am a forever customer. Thanks so much Keith, keep up the amazing work! -Da'Vet (with the A4) read more

Keith is incredible. I've been bringing my car leases to him for a decade and he has saved me thousands in return fees by making them look brand new! I never go to anyone else. He's fair and honest and gives a good price for the thorough work he does. 6 STARS read more

One word, AMAZING! I originally contacted Keith through an email and he was quick to respond. He was very upfront about everything and addressed all questions I had. I brought in a 2013 red KIA Forte that had stains, scratches, and all kinds of gunk on the paint. I checked a few detailing locations and Keith seemed like the best bet. Keith gave me a price that I thought was extremely fair given the amount of cleaning that my car needed. ( I hadn't really taken care of the car for a good 4 years, yikes!) I went with the deluxe detail plus some scratch removal work and I was absolutely blown away! The attention-to-detail was what surprised me the most. I inspected the entire car up and down looking for any missed spots and I could not find a single one. My KIA looked like it had just come out of the dealer and I couldn't have been more happy with the service. Props to Keith and his team and I'll be sure to recommend his services to everyone I know. Extremely satisfied! read more

Came in for scratches I got while off roading, Keith took care of me. Car looks brand new. I recommend this place to anyone! Great customer service, will be coming back here for any detail service. read more

Keith Thompson Professional Detailing - Body Shops Near Me - Downey, California

See all

Update: It's been over two months and the shine is still popping. I am a driving billboard for KTPD!! All I do is spray it down and wipe her off. Everyone at the dealership is still asking me where I got her done. She looks better than the cars on the floor. Even after the rain storm last week, she is still glowing. Keith you are the man!!! read more

See all

A few years back when I was doing lyft someone puke in my car midday, everyone was close because it was a slow day I live in OC that would have been a long drive with puke in my car. Long story short he was at a local movie theater with his popcorn just sitting down when he got the call to come back in he didn't have to take me but he did because he wanted to make sure I got a good service lol still with his at hand I found Keith! Business card 2years later and I' said i have got to do this review thanks keith!great service God bless. read more

I had my car detailed inside and out plus scratches removed from the exterior. They did an excellent job. I was very satisfied, and would go back again. Well done keith Thompson and crew. read more

I've been coming to Keith for over 15 years, but my dad has been using him since the mid 90's. This guy is PROFESSIONAL! No joke! I've always owned black vehicles. I've never seen a detail on black paint like Keith does. It's like you're looking through the paint. Then I had my wife's SUV done, white in color.... AMAZING! Ceramic coat is always worth getting. Drove from Long Beach to Vegas. Hit a minor storm after my fresh detail with ceramic coat. I didn't worry, because I knew the water would just bead off. Got there still looking fresh as always. Thank you Keith for always doing me and my family right. read more

Service has always been great, good quality workmanship. Extremely pleased with the end result, each and every time!!! Thanks, read more

Best detailing service ! 10/10 recommended reliable! Fast ! Black owned ! Will be back

I decided to come her because I purchased a Groupon for interior detailing of my car. The Groupon cost me $49. So apparently with the Groupon it comes with 90 min of service and like how other people have reviewed saying they got charged extra I did as well. I ended up paying an extra $100 on top of the $49 plus tip. At the end of the day I feel like I got a decent deal because the inside of my car is really clean and the guy, Jason, also removed a kinda large pink and white paint scratch on the side of my car. I had an appointment at 9am and they said it would be done at noon but I didn't get my car until about 12:45. I'm a cheap person so spending the extra $100 plus tip kinda hurt me but at the end of the day I know I needed to give my car a deep clean and I'm so happy that the stupid pink and white paint scratch is off my car!! They also gave me a coupon which is cool but I'm not really sure what I can use it for. Sooooo, just be cautious of extra charges but overall I'm happy with the inside of my car! Keith's business is in Downey and I live in Hollywood so it was a drive for me so that might prevent me from going back again. Overall it was a pretty good experience for getting my car detailed for the first time. read more

I have 4 kiddos and they make a mess, but they always do an amazing job cleaning my car. Keith is one of the most honest and kind people I know. He always makes sure you are satisfied with his work. Amazing customer service and attention to detail. I highly recommend! read more

Wish I could give ZERO stars. I made the mistake of buying a Groupon to have the interior of my car detailed. I called several times during the week, during regular business hours. They don't answer the phone. I had to leave messages, but NEVER got a call back. I even left a message saying if they didn't call me back in 24 hours I would have to refund my Groupon. I decided to give them one last try on Friday and they magically picked up the phone. I told them that I'd been trying to get a hold of them and the guy was soooo rude. He basically just said "ok...." No apology, no nothing. He was incredibly short with me and told me he can't fit me in for 2 months. read more

EXTREMELY SATISFIED I live 40 mins away from him but it was definitely worth the drive. Had some scratches that some other guy my insurance send me couldn't get off but Keith hooked me up and turned out perfect and gave me some pointers. Very knowledgeable read more

Keith Thompson Professional Detailing - Body Shops Near Me - Downey, California

See all

Bait and switch scam. I purchased a Groupon for an interior and exterior detail. When I showed up for my appointment, my car was looked for a couple seconds and, without blinking an eye, James (rep) told me there would be an extra charge. The extra charge would raise the price to a normal detail. The owner, Keith Thompson, was defensive and argumentative when I asked him which cars did not qualify for an extra charge. The Groupon states that only oversized vehicles were subject to extra charge. My car is compact and was in relatively clean condition. Very unprofessional and unethical. Would not recommend them to anyone based on their business tactics and customer service. Being in business for 25 years doesn't mean anything if you aren't doing business the right way. read more

See all

These people treated my mother like trash. We went down there and of course, there's the bait and switch. Groupon or no Groupon the customer service should be the same. All we wanted was the $50 Groupon detail and upon arrival we were told that it would cost an extra $150 to detail her car. He proceeded to get into an argument with us and treat us like we were not worthy of being detailed by this place. It was demeaning and I don't know how this garbage establishment is still in business. I wonder how the guy we worked with would feel if someone treated his mother this way. Doesn't matter. He probably treats his own mother that way anyways. If you have a heart or believe that customer service is at all important then DO NOT COME TO THIS PLACE. We can only hope that they will be shut down for good some day soon. You should be ashamed of yourselves. ZERO STARS read more

I just had my wife's Kia Sorrento detailed at Keith Thompson detailing in Downey he did a great job had a couple dents in it took them out could even tell if there was anything there I would recommend him to anybody and I will also take my truck and have it detailed Tony read more

Took my car to Keith Thompson twice so far to get the inside detailed and both times made the inside of my car look brand new! Mind you, I have light colored fabric upholstery that was heavily soiled and you couldn't even tell once they were finished. They even cleaned the inside of my trunk which I didn't expect so I felt bad they took everything out to clean it and had to put it back in. read more

These guys are the absolute best in the business when it comes to auto detailing. I first brought my car here back in 2013 when I started driving for Lyft and boy did they do one hell of a job. Since then I have recommended two co workers, one roommate, and at least a dozen strangers to them and their services. Oh, I'm also an ogre who stuffs his face in his car and have brought my own ride in 3 other times to have it cleaned. The prices are fair, the staff is world class, and the stains don't come back a week after they finish. I MIGHT be able to find a place that is a little cheaper but I refuse to take my car anywhere else since these folks are the BEST. Whether you have a civic or a lambo, these professionals will take care of you. Oh and please tip these guys when the work is done, they go above and beyond and definitely deserve it. read more

Outstanding service, well worth every penny spent. My truck looks like it was just painted. Keith is the real deal and I will certainly be taking my other vehicles in real soon. I like the fact that they name a price and they stand behind it even if the job is greater than what was originally quoted. Any additional services were coordinated in advance and no assumptions were made. Great job guys, I'll be back! read more

Keith Thompson Professional Detailing - The sun is going down but you can still see the luster. - Body Shops Near Me - Downey, California

I give this place 1 star because I can not give 0. I purchased the interior cleaning and tried to make an appointment. The first time I called I set it up for a Saturday, it was 3 months out because they were so booked. . I called to verify the appointment a few days before. Turns out they had no record of my appointment. I'm not sure about you, but I was very irritated and bothered. I waited 3 months for an appointment , to then find out they never even scheduled it. This happened twice. Finally the third time I made a scene, which is why they scheduled me in without an appointment. The service here was horrible and never again will I go. As for the cleaning portion. They did a good job. Car look great after. In my opinion it wasn't worth all the trouble to set up an appointment. read more

I came into Keith's this morning in a panic.. last night my friend had spilled paint all over the back seat carpet of my mercedes! I wanted to cry. I told James what had happened and showed him my car. He reassured me that he was the man for the job and i have never been so impressed in my life!! My tears of anguish have become tears of joy! It looks brand spankin new! I have attached a before and after photo so you guys can see the impeccable job James did! And keep in mind the before was after me spending 2 hours attempting to clean it on my own! Thank you James!!!! (: read more

Keith Thompson Professional Detailing - Before & After of the paint spill in my back seat that James fixed! He's my hero! - Body Shops Near Me - Downey, California

***DO NOT GET YOUR CAR DETAILED HERE*** DO NOT PURCHASE THE GROUPON*** I'm very surprised at the good reviews I've read here on Yelp, those customers must have not bought the deal from GROUPON. I bought the interior exterior auto detail from Groupon, which did state it included the removal of minor dents and scratches. That was not true at all; when I spoke to Keith he said that was an error on Groupon's part. It took at least two months just to get an appointment. When the day came Keith said it was going to cost an extra $50.00 to get out all the stains. Hesitantly I agreed and paid the extra cash hoping that my car would look as good as he said it would. This is how my car was giving to me after very lousy service 1. All carpets were still very dirty, there were absolutely no stains removed. The car was soaked and took 3 days to dry in 90+ degree heat with the windows left open. The car still smells from all the dirty water that was not taken out. The car seats and rugs feel rough to the touch because of all the soap that wasn't removed. 2. Doors and seatbelts were not even wiped or cleaned at all. 3. The area above the back seats just underneath the back window was full of dust and lint, again not touched. 4. Dirty water and lint sitting in the mid arm counsel. 5. My rims were still dirty. I've done a better job. 6. None of the minor surface scratches/scuffs were removed. A simple turtle wax could of taken then off. 7. The car was given a "basic wash," again something I could of done myself. 8. THE WORST THING OF ALL was the gum on the driver door that was SCRATCHED off my door. It had been there for a long time and was really hard to remove. I did not expect some A-hole to try and scratch it off. I didn't notice it until the next day so the issue was never addressed. I did not drive the car at all and it was parked in the garage for the following three days, so the only explanation is that it happened there. I do not have before pics so it is my word against his. (Lesson learned) I called Keith right away to tell him how dissatisfied I was. He apologized for the work of his employees and offered to give me a $50.00 refund WHICH TO THIS DAY THREE WEEKS LATER, I STILL HAVE NOT RECEIVED. I did not take the car in myself; I had a relative take it in while I was at school. I would not have left with my car in that condition, nor would they have gotten a tip from me, (which they did). Keith offered to clean my car again, but I thought it was a great waste of my time. It should have been done correct the first time. By far this has been the WORST Groupon I have ever bought. After reading other reviews it seems that other GROUPON customers experienced the same terrible service. It makes me angry to think of the money I spent on the Groupon, tip, and what I'm going to spend to get it cleaned correctly. Don't waste your money at this place, go to someone who really cares about the job they are performing and who cares about their customers. read more

I first heard of Keith through a Groupon deal they were having that for $135, you can get your car detailed inside and out. Let me tell you: I am so glad I decided to buy the offer. Getting an appointment was easy and when I showed up, they did a diagnostic of my car. Now, I knew my car had several issues. Put it simply, it just hadn't been cleaned in a long time. A LONG time. Embarrassing? Yes, but they didn't make me feel bad about it. Instead, Keith and his brother were nothing short of warm. These guys know customer service! Because of how long it was going to take my car to get the cleaning done and because I didn't have a ride back into the city, Keith offered to drop me off at the local mall. Made passing the time so much easier and when I got the car, I could barely recognize it. Beautiful, beautiful work! You can tell they put a lot of care into what they do. My car looks brand new and if I need to ever get it detailed again, I will be going back to Keith's for sure. read more

So I bought a Groupon for this place for an interior clean. I was very excited and cleared out a morning to drive out to Downey and do this. I drive for Uber so I generally keep my car clean anyways for passengers so this would just be an added bonus with the shampoo. When I got there James told me it would be an extra $50 to clean my car because it was black and extra soiled. Really? I drive people around all the time and make sure to vacuum/wipe up my car often and people are happy with the cleanliness. I feel they just want to tack on an extra $50 because the final price comes out to what you would normally pay then without a Groupon. He was very polite in explaining why they were going to charge double of what I payed but not very descriptive in why. I can't speak to the quality of their service but if you don't like to play games for prices beware. My first negative review :( I really wanted to like this place... read more

Don't buy the Groupon!!! Guy is rude on the phone. He treats Groupon -Buyers like second class costumers! He is rude on the phone, let's you wait for over a month and charges additional $50 in any case. It's a rip off! read more

Prep for those "up charges." Called ahead and was offered the same $135 Groupon price. The guy was nice enough on the phone and offered to see me the same day. We walked around my truck (mid-size pickup) and he said there would be up charges because of my car type and because there was pet hair (really?). Final price he gave me was $275. It seems insane that the price went up over 100%. I might go back eventually but I think it's very shady that they do this kind of thing. read more

I have wrote a review before, but it got taken down by yelp due to promoting another location. The review: At the start of my arrival Keith was forth coming and genuine. However, after coming back several times for work, prices sky rocketed. In my eyes the detailing work was good because of Keith's charismatic attitude. Additionally, I had scratches removed and dents pulled out. After spending close to $1000 at the establishment, I found out the prices were uncontrollably high for the scratches and dents. After spending all this money, Keith was not willing to work with pricing to get more work complete It's truly shame. I do have a expensive car - BMW . However, being so screwed over by false personation is the worst. read more

Keith is the man. My car shines, sparkles, and looks brand new. He also buffed out some scratches and did some touch up paint work free of charge! DO NOT BUY THE GROUPON! Call him first and you will get a better deal. read more

I bought the groupon for an interior and exterior detail. I paid $100 on top of that to have my car polished. Don't regret a thing, and still totally feel I got my money's worth. The owner is very fair and transparent with the services they think your car needs, but will not push you to have anything done that you don't want. My paint really did need some extra care, so their suggestions weren't purely profit-driven. You can also politely say that you just want the services you paid for on groupon and I am confident that they will deliver top-notch service. They told me it would take 5 hours and that's exactly how long it took. Remember I got a polish and interior and exterior detail and they were quite busy that day, so yours might not take that long. Not only did my car look amazing right after, but a couple months later I can still see how much it helped. Water spots don't stick as much, and are really easy to wash off. When I clean my car, inside or outside, it lasts much longer than it used to. Very happy with my purchase and have been recommending them to family members. Tip: They can book up weeks in advance so call ahead for an appointment. read more

TOTAL BS. DO NOT USE THIS SERVICE. My girlfriend and I bought a groupon to get an interior detailing for her car. When she called, the guy answered and was extremely rude and claimed he didn't have any availability for over a month. Then we called back later and it was the same thing, except he said he didn't have any availability for over 2 and a half months!! On top of that he claimed that there would be an additional $50 charge, which judging from the rest of the aforementioned reviews, is a standard scamming practice regardless of car or condition. Spend a little extra and find a legitimate service because you will be sorely disappointed by this one read more

Excellent service received from Jorge. Very professional. Will definitely recommend this company to my circle of friends and co workers. Another highly satisfied customer. E.Abanto/ Winnetka Ca. read more

Oh Keith! What a gem! I too, was perusing through the Groupons looking for a really thorough detail job. I have owned my car for 5 years and of those years, I have never gotten a clean interior scrub down. I decided it was time for my good ol whip to receive some TLC. I found Keith Thompson's Groupon and liked what he was offering for the price. I cross referenced him by looking up his reviews on Yelp (ofcourse) and they jazzed right up so I made the haul over to Downey from the westside! I read that making appointments was a total hassle, he never returned calls or it took weeks to get in with him. I had no problem at all. I called the same morning I brought it in. badaaa bing! Things I like about this business: It is locally owned-- Keith has been the sole owner for over 20 years- he has had nothing but success. The Yelp stories prove that he is legit. He is honest and shoots you straight. Because of the dark color of my car and the type of seats that I have, Keith did up-sell me -- but I thought it was fair considering I was well overdue. He did not pressure me into the up-sell - he was just being straight forward with me. I agreed to the extra $100 and he promised it would come out sparkling. Since the detailing took about 4 hours - Keith offered to drive me over to the local mall. I gladly agreed! He dropped me off and picked me up when my car was finished! Customer Service Points! I checked over the work he did on my car and i must say -- it looked really good. He had washed everything inside of my car and removed all of the stains/ knicks etc. I had asked if the seats were still wet or what I should sit on while I drive home -- Keith was like, oh no --- I dried your seats for you. How lovely! Some places leave your seats damp causing a wet ass... not at Keith's establishment! Walking out the door, I paid $265: $135 (Groupon) + 100 to get the deep swirls out of the paint as well as scrubbing the crap out of my seats - they are fabric and I guess my fabric seats are the hardest to get clean. I gave him a $30 tip for the 5 star stellar work that was done. AND! With the Groupon -- he automatically gives you a $50 gift card for a return trip! I grabbed several of his cards to give to my friends. He is legit and I appreciate how hard work was actually put into my car. It shows. Thanks Keith! read more

Great service! Timely delivery! James thank you very much for bringing the shine back to the "fire engine" read more

Keith Thompson Professional Detailing - James did a great job on the "ambulance" car was delivered on time as promised and he provided great customer service! - Body Shops Near Me - Downey, California

Amazing. Like the other comment said, they definitely exceeding all expectations. I got an interior detail for my Fiat 500L and they did not charge me extra for the extra time they worked on it. They also gave me a $50 gift card to use when I go back (I'll definitely be going back). The inside of my car looks amazing. They did such a great job, I'll be recommending them to everyone I know. And I'm thinking of getting an exterior detail now too... Customer service there was also great. The man on the phone when I initially scheduled the appointment wasn't that friendly, but he wasn't rude either. Anyway, great service, and a happy customer. :) read more

I called in regarding a question about a groupon I was going to purchase. The guy was VERY polite and told me to bring my car in to get an estimate before wasting money on a groupon if it wasn't going to work out. He also promised to give me the groupon rate if we agreed to continue forward with services. When I arrived, he immediately came over to look at my car. He gave me a very fair price (100 dollars to clean my extra soiled and very dirty upholstery as well as an interior detailing). He did not charge extra for the added time it was going to take him to remove the multiple coffee stains that were on my beige seating. He gave an estimated time of 4 hours and that is exactly how long it took. When I went to inspect my car, it was done wonderfully. Every single stain was cleaned and removed, despite the fact that some stains had been in my car for almost two years. I would definitely recommend going here and I will be returning. My advice to anyone who goes - mention the groupon because they will give you the groupon rate AS WELL AS a free 50 dollar gift card to be used on your next visit. If I could rate more stars than 5, I would. Well worth the hour drive to Downey. read more

I really wish I would have taken a before/after photo. My truck was DIS-GUS-TING when I took it in! Now, it looks like I just picked it up from a dealership. Mike was an incrediby nice man. Very friendly & honest with no pressure upsales. I know his workers worked hard on my truck. It was very much appreciated. I would recommend this place without hesitation. I plan on continuing my business with him. read more

I took a chance on a Groupon opportunity, based on positive reviews here on Yelp. I actually asked Keith if I could upgrade to a different service, which I preferred - and he agreed. The crew did a fabulous job on my VW Tiguan. It truly looked brand new, shimmering and glimmering. No damage. High attention to detail. I was very impressed! Additionally, Keith is simply a GREAT guy. I was able to hang with him in the shop and share stories while the work got done. A blessed man who blesses others. Exceeded my expectations -- especially for the price! read more