1. Watson's Collision Repair

    1. Watson's Collision Repair

    0

    Downey, CA

    Watson's Collision Repair

    4.8 (63 reviews)
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    Services - Watson's Collision Repair

    Bumper repair

    Auto frame testing

    Rear-end damage

    Watson's Collision Repair Photos

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    Recommended Reviews - Watson's Collision Repair

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    Before

    The 5 star reviews are justified with the quality of work this shop provides. Manny was transparent, responsive, and friendly. I'd also like to mention Roberto, who painted my vehicle and did a fantastic job. Really good/friendly people working here. I got quoted for my trunk/lid to get resprayed at multiple shops and the quote I got here was more than fair and reasonable. I will definitely recommend this shop to anyone I know who is wanting to get any repairs done to their vehicle. If I ever need anything done to my vehicle I will be coming here for sure.

    A tire struck my car on the freeway

    My car was struck by a tire on the freeway months ago and was calling around other body shops to get pricing etc they would give me the run around etc.. which was a obviously a really big headache for me I called Watson and immediately he told me go ahead and drive my car into his shop the next day and he made the whole process so much easier to understand . After this accident an older lady struck my car not even a month later and I took my car back to Watson and was immediately taken care of ! They really do enjoy seeing their customers happy &' are Such helpful people , definitely recommend coming here for any body work !

    Lydia K.

    I got rear ended pretty badly so I was extremely stressed and anxious about the repairs. My bumper fell off, my rear camera was off, I had other dents and scratches on my car. But thanks to Manny, I was able to relax during the entire process. Manny was so informative and kind about each step. He reassured me several times and got my car fixed in a timely manner. My car looks even newer than before and I'm in love with my "new" car haha! I will definitely come back for any future repairs and I 10/10 recommend this body shop!

    After accident
    Jennifer A.

    Getting into an accident is always a pain but Manny at Watson's really helped simplify the process for me. He broke everything down for me so I knew what to expect, kept me updated on the timeframe, forwarded my rental invoice over to the adjuster, and his team really went above and beyond my expectations in terms of service and end result. My car looks even better than it did prior to the accident. I really couldn't have asked for a better experience. Thank you Manny and Watson's for the unmatched effort and professionalism!

    Aldo M.

    I love the attention to detail in their work. I've had my cars repaired here twice and the turn around time was quick. Manny, is very professional and great with his clients. He communicates updates every step of the way. Definitely coming back here again if Iever need collision service. Highly recommend them.

    Front damage before fixing

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    2 months ago

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    5 years ago

    They turned me down right away didn't even look at my car and gave me a $5000 quote I do not recommend coming here

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    7 years ago

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    8 years ago

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    6 years ago

    This is the second time I bring my car Manny's very helpful to find the solution to fix your car and not big expend highly recommend

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    7 years ago

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    7 years ago

    Second time I leave my car and it's always great service. My car looks better then it did to begin with!

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    5 years ago

    They did a wonderful job, & was done by the date they promised! I recommend going here to get your car fixed! You won't be let down!

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    14 years ago

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    Page 1 of 2

    Ask the Community - Watson's Collision Repair

    Review Highlights - Watson's Collision Repair

    Mike is an incredible and thoughtful business owner exactly the kind of person all business owners should aim to be.

    Mentioned in 20 reviews

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    Crash Champions Collision Repair Downey West

    Crash Champions Collision Repair Downey West

    3.4
    (180 reviews)

    In my opinion, this Tesla Certified Collision Center is a complete joke. After 4.5 weeks, we found…read moreout they reused the same bumper cover and apparently thought glue and wood screws were an acceptable repair method -- just enough to make it look decent to an untrained eye. Thankfully, my girlfriend brought me along to make sure the repairs were actually up to Tesla standards. What we found was unbelievable. In my opinion, Crash Champions has truly "innovated" the automotive industry with the creation of Tesla-certified wood screws and glue technology. Maybe SEMA Show should feature this groundbreaking repair method at their next event. We dealt with "my name is Jeff," who looked completely puzzled and claimed he didn't understand why his team would do this after it was brought to his attention. As a result, we had to wait another additional week on top of the original 4.5 weeks. This is Crash Champions, people -- craftsmanship at its finest.

    Horrible body shop. Stay away!…read more The Downey location, led by the hapless store Manager Jeffrey Magnuson, is awful. This store manager, Jeffrey Magnuson, is a worthless, unsympathetic human who doesn't care about customer service. The behavior of the associate Abraham, followed up by a lack of responsiveness, led me to drive over an hour to another Crash Champions facility in Orange County, where I did receive excellent customer service. Unfortunately, Crash Champions Downey, West is a facility you should avoid at all costs. Forewarned is forearmed!

    Galaxy Auto Haus Collision Center

    Galaxy Auto Haus Collision Center

    4.8
    (441 reviews)

    These guys are the real deal. Over the course of around half a year I was doing steady upgrades to…read moremy s2000 to make it look more like a Club Racer version. I took this car to this body shop twice for both upgrades; one for the bumper and lip and the other for the trunk and wing. Galaxy Auto Haus did a great job for all aspects of the upgrade, from paint matching to panel fitment. I really can't tell that the paint on the bumper, trunk, and body are not from the same painting run; the color match on these panels is that good. Pricing was pretty fair and Honorio was very meticulous when it came to getting all of the details right. If I have another kind of project for a car like this, I know that these guys will get it done right.

    UPDATE: It's fascinating how some people can lie straight to…read moreyour face. I never said this job should cost only $200-$300. What I said was that it would take approximately 2-3 hours to respray a bumper that is already removed and disassembled, and that only requires scuffing with a Scotch-Brite pad to create proper adhesion before spraying. Second, your estimator attempted to upsell full respraying of both fenders on a practically new 2024 Mazda CX-5 for $1,600, so please don't claim the quote was based on the vehicle's condition or imply that it is in poor shape. The car is literally new. This is a classic upselling tactic--you wouldn't even fully respray the panels; you would blend them and increase your profit at an astronomical price. The bumper itself requires virtually no preparation and at most 6-7 coats with 5-minute flash times, so my 2-3 hour estimate was generous. At the midpoint, I stated that $100 would go toward materials such as paint and clear coat. That figure is based on what I can purchase it for myself, as I received several quotes. I am not buying in bulk or leveraging large volumes the way you do, so my estimate is not far from reality. It's a small bumper overall. As for spray booth time--you don't have one, and you would never rent one for a job this small. An important detail: I know how to paint and understand exactly how this work is done. Overall, I requested an online quote first and sent photos in advance. That request was dodged. Instead, I was pushed to come in person--so additional, unnecessary labor I never asked for could be "found" to justify the price. Lastly, I never said the bumper was painted twice. It was professionally painted, but the pearl component did not turn out to my liking. I came to your shop because you claimed you had matched this color before, yet your estimator was unable to name a single model you had matched it on. Nor did you provide any proof that you were capable of doing so. I don't mind paying extra for work that has already been done correctly, but after seeing these tactics and reading outright false statements, I'm glad I walked away. The "obstacles" your estimator tried to create included: 1. Searching for minor hairline scratches to justify repainting two additional panels on a new vehicle 2. Claiming shops don't like it when parts are already prepped or disassembled 3. Taking photos to point out alleged color differences between panels on a new car

    Supreme collision center

    Supreme collision center

    4.9
    (34 reviews)

    THE VERY BEST AUTO SHOP!!! I've brought several of my own cars here over the years and have also…read moresent friends and family, and every single time the experience has been great. What really stands out is the quality of their work, you can tell they genuinely care and don't cut corners. The paint matches perfectly, the bodywork is seamless, and everything looks like it did before the damage (if not better). They take their time to do things right, not just fast, and it shows in the final result. On top of that, they're easy to communicate with, keep you updated, and make the whole process feel stress-free. It's honestly hard to find a shop this consistent, and I wouldn't trust my car with anyone else!

    After getting hit and losing the back bumper, I went to 6 different shops for quotes, but Supreme…read moreCollision offered the best price! I knew I could trust Miguel from the moment I met him. He genuinely cares about his clients and went above and beyond! He worked seamlessly with the insurance adjuster and even helped me secure a car rental, making the whole process much easier. Not only did he fix my main concern, which was the back bumper, but also gave me a great price on other aesthetic concerns. As a bonus, I asked if he could help with the fading paint on the top of my car (given that I would be paying out of pocket for this part). He agreed to paint it and gave me an incredible deal that I couldn't resist! His team worked so much faster than I expected, all while staying in constant communication and maintaining excellent quality of work. I couldn't believe how great my car looked when I got it back! My car literally had a makeover! It looked so much better than it has in yrs. The color match was perfect, and the brand-new original bumper was installed flawlessly. I give Supreme Collision an 11/10 and highly recommend them to anyone in need of car repairs.

    5 Stars Automotive

    5 Stars Automotive

    4.9
    (50 reviews)

    I brought in my truck in a Wednesday for a scratch and paint repair. The owner was very helpful and…read morefriendly. I picked up the truck that same week on a Friday and they did an amazing job on the repair thank you guys so much! Definitely recommend them for anyone looking for paint and body damage.

    This shop caused multiple areas of damage to my car and I would not return…read more The damage was never disclosed to me, not when the work was completed, not when I picked up my car, and not when I paid for the repaint job. I only discovered it once I got home. When I confronted the shop owner, Pat, he admitted to the damages but communication from that point on became challenging and more difficult than it needed to be. There were long gaps without his response and at times the tone felt dismissive or unnecessarily tense, which made the situation even more stressful. I've made many attempts to work with Pat to find a fair and reasonable solution. To this day, I'm actually still waiting for a reply to my last message asking again to discuss a reasonable solution. After repeated non-responses and apathetic communication, it became clear that no compromise would be reached. The only option he is willing to offer is the one solution I clearly stated I'm not comfortable with: bringing my car back this same shop that damaged it in the first place. Given the damages my car received from 5 Stars Automotive, my hesitation is understandable. I even tried to negotiate a different solution by providing multiple repair estimates from other reputable auto shops and he responded by calling this practice "dishonest" (very ironic, I know). I'm leaving this review because I believe it's important to be transparent about my experience. I put my trust in this shop to restore my car's appearance, but instead I'm forced to deal with additional damages they caused.

    Watson's Collision Repair - bodyshops - Updated July 2026

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