Courtney was wonderful to work with. She was responsive and kept us advised until we closed the…read moredeal.

Sue was the right choice. As a young couple looking to buy our first home, much less in the…read moreextremely competitive Pacific Palisades market, we really didn't know where to start. From our first consultation, Sue really listened to what we were looking for, respected our price range, and provided seasoned advice that lead us to make our own educated decisions and not get too caught up in the emotion of home buying. I really didn't know what to expect going into the process but she made it feel easy. A few highlights: RESPONSIVE - She replies almost immediately to every text and email. When it came to closing, she was on top of all parties involved. PROFESSIONAL - There is no BS and no time wasted with Sue. RESPECTED - When we would share who we were working with at open houses, all the listing agents knew Sue and based on their reactions, respected her as well. Her strong network helped us on multiple accounts. PERSISTENT - Sue fought for us. We would have never ended up getting the dream home we did without her persistence.

If the branch manager's personality reflects how the business is run, save yourself a BIG trouble…read more Stay away. The branch manager is an overly-defensive man who will resort to personal attacks when none is warranted. I visited the branch office, but due to a scheduling issue from their end (after I drove 30-mins) I ended up having to talk to the branch manager by the name of Simon Pozirekides. He goes by the name "Pozi." (I kid you not.) I asked him questions regarding the discrepancies between what's been advertised and what's been offered. All I wanted was a reasonable explanation for the obvious discrepancies. I would've accepted the usual, scribe's mistake excuse. Instead, he told me I was wrong (as I was literally holding the proof in my hand to support my claim), and started going off about how misinformed I was. I drove 30-mins enthusiastically for a deal, but I ended up leaving with a bad taste in my mouth. And for what? For politely asking a question any fair, reasonably prudent person would.

Stay away from this office! I had a very bad experience with putting in an offer for a rental. The…read morerealtor sent me an email informing me that if I extended my current lease that the owner would sign the lease paperwork that evening. I worked with the place I was living in to add an additional half month to my lease (which at LA rent prices ran me in the thousands) only to hear back two days later that I needed to commit to an additional $600/month to get the place. I put in a complaint to the branch manager Simon, who completely blew me off and disregarded the complaint even though I had email proof of the shady treatment that I received from the realtor. Further, I put in a complaint to the broker of record and received literally no response. It's sad that realty companies feel they can treat people poorly right now while the market is hot. Spend your time looking for a realty company that values all customers regardless of what side they are on.

Towards the end of June 2015, we contacted agent Eitan Costine of Teles Properties in Brentwood to…read morediscuss selling a property we owned in the San Fernando Valley. Eitan stated to us that he really wouldn't consider listing the house for more than $X, and that its appeal would likely be to a builder/developer/investor. After meeting with Eitan, we decided to utilize a different agent/broker because we believed that Eitan was off-base in both marketing and pricing the property. We actually sold the house with virtually no improvements (using a different agent/broker) for $100K more than the maximum of $X that Eitan had proposed, just 30 days after opening escrow. Once we made the decision to go with a different agent/broker, Eitan sent us an email telling us that he was not "pleased" with us, that he had no ulterior motive in underpricing the property, and that small improvements (as we had suggested) would have "negligible" impact on the sale price (and stated that a "thorough set of improvements" would yield a better price). Further, in a subsequent email, Eitan stated that he 1) felt our listing price of $X was way too high and that 2) by using the agent we ultimately chose, we would be working with people who would not likely be as interested in securing top dollar for the property. Eitan also stated that the agency we chose often let homes sit on the market for months. . We believe that Eitan either 1) doesn't know the real estate market very well, 2) had an ulterior motive of making money on both ends with the seller and a buyer (he mentioned numerous times to us that he had very interested buyers already lined up), or 3) both. Whatever the case may be, we found Eitan's lack of professionalism to be appalling, and, as such, we would not recommend ever doing business with him.

I had a fantastic experience working with realtor Marny Maslon. She helped us buy a house in a time…read morewhen the little that was on the market was out of range in terms of price. I very much recommend her.

Their automated voice mail says that LLC Property Management has closed their doors. They are NO…read moreLONGER in business.

Disorganized, no supervision of staff, error after error. Had no business being in the property…read moremanagement business. 1) their bookkeeper was an outside service who acted as the property manager. Called ATT and in stead of cancelling a phone line, signed us up for a 2 year contract 2) "drove by our property" but admitted that they never ever walked our property - and added a $90 per month fee for doing nothing. When we asked them to walk our property their response was "we will no longer drive by" 3) when their repair guy did come, he could not follow instructions or deal competently with any vendor 3) financials were improperly posted, late fees paid to many vendors and never told us. 4) didn't run financial reports for many months at a time. Headache cleaning up their mess. Thanks George for not much.

Melanie (owner) and Merry (administrative associate) are super responsive and great at responding…read moreto emails and texts. I didn't realize when I first signed on that Keybox is off-property management only (they don't personally meet with tenants or inspect the property themselves). I'm sure Melanie disclosed that initially but I overlooked it. Aside from my slight disappointment at not having an on-site manager, I was very pleased with how quickly and thoroughly Merry addressed maintenance issues, how accessible financial transactions were on their portal, and how professional they were in all our interactions. For those who don't require a manager involved in tenant face-to-face interactions, but looking for excellent, reliable service, I highly recommend Keybox.

I have been renting a house through Keybox Properties for the past year. I had such a good…read moreexperience with the team at Keybox! The agents were always friendly, yet very professional. Whenever I called or texted them they responded immediately. If I had an issue with the house they took care of it within a day. I was very impressed with them. If I ever decide to rent again or become a landlord myself, I will absolutely call Keybox. I can't recommend them highly enough!

We just had the blinds replaced in our Santa Monica rental, and the customer service overall was…read morefantastic. While there were a few minor delays along the way, Daniel Glaser from Glaser Property Management was ultimately very helpful in getting everything taken care of. He is always quick to respond whenever we have an issue at our place, which we really appreciate. His handyman, Dave, helped coordinate the next steps with Fred Mokhtari at Blinds R Us, who measured our windows. Fred went above and beyond, even coming out a second time just to re-verify two windows we were unsure about. Today, Francisco from Blinds R Us installed the blinds. He is a true professional--meticulous, experienced, and focused on perfection. He took extra care adjusting every piece until it was flawless. A great team effort, wonderful communication, and a fantastic final product. Thank you to everyone involved!

Extremely conscientious, thorough and communicative. None better. Professional bearing with…read moreintuitive insight maximizes property efficiencies and reduces costs.

Rita was great to work with, very personable and professional and went out of her way to make sure…read morewe closed on time and everything went smooth!

Excellent service,,, got me through a FSBO transaction,,, many thanks to Sherri Allen for her…read morediligent follow through!

Matt Freeman was incredible! I would not have my beautiful home if it was not for his hard work,…read moreextensive knowledge and diligence in not letting anything fall through the cracks. We looked for a long time and he was patient and understanding. Once we found the perfect house it had many complications, all of which Matt handled expertly. In addition, he offered to help oversee all the repairs needed before I moved in. I really cannot say enough about this smart, kind and lovely man. I recommend him highly!!

We had such a wonderful experience with Pardee while buying our first home. After looking for a…read morehouse in the LA area for eight months and having five offers rejected, we finally met Matthew- and everything changed. Matthew supported us throughout the whole process with the perfect balance of communication, care, and guidance. He was easygoing, warm, and genuinely thoughtful, without ever being pushy or unavailable. Even after we moved into the house, Matthew and the Pardee team continued to take care of us, which we really appreciated. I highly recommend Pardee, especially Matthew as an agent!

I applied for a basic $1800 apartment with 820 credit, $10k monthly income as a software engineer,…read moreand 7 years of perfect rental history. I even sent full bank statements. They still came back asking for my actual tax returns and whether my son lives with me full-time, which is illegal according to the Federal Fair Housing Act, specifically 42 U.S.C. § 3604 (Section 804 of the Fair Housing Act) and will be reported for CalDRE and HUD with proofs. This company is what wrong with the housing market and what will cause the next house crisis, they are bullies. I'm 37 years old. In almost 20 years of renting in LA, I've never been asked for tax returns -- not even when I bought a property. This is ridiculous. Extremely rude, invasive, and discriminatory. They're clearly looking for any reason to reject people. Complete waste of time. Stay away.

Edited in light of the response:…read more Yes you "fixed" the water spots on my ceiling by sending over a dude with a spray bottle of bleach, and my broken drawer that's been "fixed" 4 times has a rusty nail sticking out the front that stabbed me last week. Meaning I now have to submit more work orders and schedule more appointments to fix the cheap lousy "repairs" your team does. It's not worth the trouble. I will be submitting my notice very soon and moving out. Can't wait to see how many things YOUR team has "fixed" yall try to take out of my security deposit.

I've had nothing but positive experiences with Nourmand & Associates. It's the kind of brokerage…read morethat truly puts its clients first, and that comes through in every interaction. Their agents are knowledgeable, professional, and genuinely focused on doing what's right for the people they represent--not just closing deals. What really sets them apart is the combination of deep local expertise and exceptional service. The Nourmand family has been in the Los Angeles real estate business for decades, and that experience shows. They know the neighborhoods, the market, and the industry inside and out, which gives their clients a real advantage. Their marketing team is also top-notch. Every listing is presented thoughtfully and professionally, with beautiful photography, strong branding, and attention to detail that helps homes stand out. If you're looking for a brokerage with integrity, experience, and a reputation for excellence, I highly recommend Nourmand & Associates.

This is a company that cares. We worked with two brokers here and they knew the ins and outs of all…read morethe neighborhoods in La, and we were very impressed by their knowledge of the schools in each area and property resale values. We've worked with other realtors before and they didn't have any of the expertise these LA natives had. They were always professional, eager to help, they went above and beyond, and they were always a phone call away through the entire process of buying a home, which can be very daunting. They made it easy. We can't recommend them enough.