Review of Rhino Shield of Jacksonville, FL After seeing…read moreseveral advertisements for Rhino Shield and recognizing our house was last painted in 2014, taking into consideration our remaining life span, the average cost of getting a house painted, and the fact our children will take over the house the 25-Year Warranty on the application of Rhino Shield to our home seemed to make sense. After contacting Rhino Shield the first professional that we dealt with was their 'Coating Specialist' Mrs. Jennifer Ludwick on 9/19/2025. Besides Mrs. Ludwick's professionalism her down-to-earth approach to business was refreshing. First, we talked and then she asked to do a walk-around of the house to inspect and take pictures to which we did not need to participate. When she finished she came in and provided us an informative, educational, and professional presentation on what Rhino Shield is, how it protects the house plus the duration of that protection, an outstanding overview of what the work entails with a maximum of a week to do the project and of course the cost in which given the starting figure can take your breath away but then showed the incentives which in turn made the price reasonable to include an additional discount because of being a Military Veteran. But, like all great deals, we had a choice of accepting the contract on the spot with the final price or taking our time in thinking about the project but keeping in mind the discounts would not be applied. Given our previous research and Mrs. Ludwick's input it was an easy decision to make and we signed the contract. The other outstanding item was that we were still in hurricane season, and we did not want to start the project until that was over and asked if 12/15/2025 would work to which we were advised yes. Furthermore, if the worse case scenario happened, a hurricane with damage and realizing the materials would not be purchased/assembled until about a week before the start date, we had the option to cancel if the worse concern happened - which it did not. Also, Mrs. Ludwick stayed in touch, answered some follow-on questions, and advised us to reach out to her at any time if her assistance/advice were needed. Next, the Production Manager out of Lakeland, FL, Mr. Chris Johnson contacted me by phone, introduced himself, and reviewed the expected timing of the process. A couple of weeks before the start he sent Mr. Ryan Cash to our home to pick up samples of our existing house colors; Mr. Cash was also a professional and friendly and answered some basic questions. A few days later Mr. Johnson reached out and verified he was able to match our colors and that Mr. Cash will be delivering the supplies the Friday before the Monday start date - which he did in a timely fashion. Then, Mr. James Platt, the Team Leader, reached out by email to advise that he and his Team's planned arrival time on 12/15/2025 and if there were any questions to contact him either by email or on his cell phone. The Installation Team consisted of Mr. James Platt/Team Leader, Mr. Jason Cothern/Crew Member, and DeVante Young/Crew Member. As promised, this took place: Day 1: took everything they could off of the house, remove the gravel/dirt that was up against the house (except for the lanai area) back about three inches and down about 4 inches to expose the painted surface just below ground level, and then start taping all the areas that needed to be protected. Day 2: finish the taping, finding all cracks or holes and sealing them, then they applied the primer coating. Day 3: apply both coats of the primary product and paint all the doors and garage door. PLUS - I did not realize how badly the two pieces of black iron on the house needed painting; they went ahead and painted them before putting them back on. The day was finished by the Team putting everything back to its original location (as Mrs. Ludwick said they would do) and Mr. Platt conducted the final walk around of the home. Mr. Platt and his team stayed on task all three days. When they left our house on Monday and Tuesday the work area was clean and their equipment plus items that were taken off the house were neatly and securely accounted for. The willingness of the Team to interact with me/to help educate me was fantastic. They also had a great sense of humor and conducted their work in a relaxed but no-nonsense approach. As to the work skills they demonstrated, they are consummate professionals in every respect. And that is reflected in how our home looks today. It will take 30-days for the application to "cure" and we are looking forward to seeing how the Satin Finnish will turn out because right this minute, the clean/neat appearance of the house is great! Signed: Thomas T & Renee' J. Jones PS - the pictures were taken as the work was being done; if I can get access, will post pictures AFTER the 30-day curing process.

Service Quality Report: Paint Job Touch-Up Visit…read more Date of Original Paint Job: 2022 Date of Touch-Up Service: Last week Overview In 2022, the property received a full paint job completed by the company. Recently, some minor fading caused by sun exposure was observed, prompting a request for a touch-up. The company responded promptly and sent out Elias, a highly skilled and quality-focused employee, to perform the corrective work. Service Performed Elias addressed all areas that were originally identified as needing attention. During his inspection, he also identified an additional faded spot that had been missed by the homeowner. He corrected that issue as well, ensuring all fading and cosmetic imperfections were resolved. Employee Performance Elias demonstrated professionalism, attention to detail, and a commitment to workmanship. He went beyond the initial request by thoroughly inspecting the full area and ensuring that all issues -- including ones not originally identified -- were handled properly. Customer Service Experience Ryan continues to set a high standard for customer service within the company. His dedication to customer satisfaction, responsiveness, and ability to coordinate quality service reflects positively on the organization. The combination of Ryan's customer-focused approach and Elias's workmanship contributed to an excellent overall service experience. Conclusion The company provided exceptional follow-up service for the paint touch-up. The team's attention to detail, strong communication, and willingness to go above and beyond resulted in a fully satisfactory outcome. The homeowner expresses appreciation for both Elias and Ron for their commitment to quality and customer care.

So my daughter was buying a new to her home, under contract and it had a 26 year old roof…read more Contacted three companies for estimates and they were thousands above the other, I questioned to discount part of the name and they eventually came back with a competitive offer, although within 24 hours they again emailed and said oops we made a mistake and won't honor the quote. Not sure who runs the place but very unprofessional. I'll n the end we went with the tried and try Jack Wilson roofing who was only 300 more but we've used them in the past and they do great work. So avoid the quality discount and just cut straight to jack Wilson

The salesman came out 8/11/2023, went up on my roof and deliberately tore shingles off. Not only…read morethat, he was vulgar mouthed, dropping several F bombs per sentence. I only found his damage after he left, and I've had to go up and do temporary repairs to fix what this guy destroyed. If I were not already planning on a full replacement, I may have actually called the cops on the guy. Do NOT use Quality Discount Roofing!

Amazing experience from start to finish! Jeremy is very professional and extremely thorough,…read moreexplaining the process of residing our home and replacing all the windows and doors. His crew is top notch, always ending the day with a clean work space and clean conversation around our family. We appreciated the level of communication almost as much as the level of work. Jeremy gave us continuous updates throughout the project so we were never left guessing. The price for the product is extremely fair, so thankful we went with quality instead of an inexpensive alternative. We couldn't be happier with the process, their product, and their workmanship. The wood trim and small details made all the difference in the curb appeal of our home. We highly recommend Super Siders!

Super Siders Trim Inc. did an amazing job residing and painting my home! Jeremy is a stand up,…read morehonest and professional business man. Jeremy keeps you informed throughout the process. Trust and believe Jeremy when he states "you will be happy with our work." My experience with Jeremy's crew was great. They are an awesome crew! They are very professional and work very hard from morning to evening and ensure the work space is clean before they leave each day. I am very happy with the work Jeremy and his crew did on my home. If you want quality, professionalism and reliability, call Jeremy at Super Siders Trim Inc.! You will be 100% happy with the results. Thank you Jeremy and crew!

Had a roof leak, but wasn't sure where it was coming from. James conducted research using satellite…read moreimagery to identify high-risk areas, and then used that to hone-in on the source of the leak once he came to give an estimate. Once I accepted his estimate (which was fair), he found the source of the leak exactly where he thought it would be, and expertly and expeditiously repaired the leak. He then provided pictures and documentation. Highly recommend James Neill Roof Repair services.

I had some damage to the siding of the chimney from a neighborhood raccoon. I called James Neill…read moreout for repair. He was very prompt and answered all questions. He gave me a very reasonable quote and completed the job in timely fashion. He did all the repairs within one day and the chimney looks great!

I can't say or give enough praise to Chris and Trevor of Kilburn Construction. They are Excellent…read more Their work in Excellent. We had siding damage due to a leaking outside faucet. Not only did Kilburn Construction repair the Hardy Board and underlying plywood, but they also brought the entire area "up to code." It looks better now than when we purchased our home. Polite, neat, and efficient, they left no trash or debris as they were doing their work. Chris is so knowledgeable he corrected additional problems we acquired from our original builder and gave us solid advice for our future painting project. Trevor was also so very polite and a great worker as well. If truly care about your home and want to maintain it, you need to call Kilburn Construction. They may not be a big company, but they are the Best!!!!!

Long overdue writing this. Kilburn responded immediately to my inquiry whether they serviced…read moreCottageville, as most contractors did not. He was professional, ordered the siding I needed, installed it and the charge was so reasonable! He even took the time to look at a future project I need done and if I move forward on that, I will certainly be calling him! I apologize for not updating my review sooner, but definitely a 5 star job!