My experience was great! I the customer service I was received was thorough the entire time my…read morebelongings were in the unit. Juliette was very helpful . I definitely recommend this location

I have been using this facility for over three years now. I appreciate their willingness to…read moreaccommodate all of my needs, the staff is friendly and readily available for customer service issues. It is in a well lit and safe area, which is very important to me as a woman. Cannot say enough about this place!

PUBLIC STORAGE 3601 W Blue Heron BLVD , Riviera Beach…read more PUBLIC WARNING / REVIEW THEFT INSIDE THE STORAGE - BE CAREFUL! I'm leaving this warning for anyone considering renting a unit at this Public Storage in [insert location or address here, e.g., West Palm Beach, Florida]. Today I went to pick up my boat and discovered that I was the victim of a major theft inside this storage facility, a place that's supposed to be safe and monitored by security cameras 24/7. Stolen items: (2) Marine batteries - $400 (1) Rockville marine amplifier - $280 (4) Kicker Marine bar speakers - $1,600 (2) Kicker 6" speakers - $250 (5) Life jackets (1) Battery jumper - $90 (2) Lock keys (wheel and trailer locks) Total estimated loss: over $2,600. What's most outrageous is the attitude of the staff -- extremely rude, cold, and indifferent, showing no willingness to help at all. Not a single employee came to inspect the scene, even after I asked multiple times. It honestly feels like they're already used to these thefts -- or worse, they know exactly what's going on and choose to ignore it. I spoke with several other customers while I was there, and everyone confirmed that thefts are common at this location. This means there's a serious and ongoing security problem, and the management does absolutely nothing to protect customers. The storage company immediately denied any responsibility, saying they won't pay for the damages -- even though the theft happened inside their facility, which is supposed to be covered with cameras that "mysteriously" never record anything. This is unacceptable and shows a huge failure in security and management. It feels like a complete scam: you pay a high price for a "secure" storage space, trust your property there, and later find out that robberies happen often and no one is held accountable. My warning to everyone: Before renting here, go visit the location and look around the back area. Talk to other renters -- many will confirm that thefts happen all the time. Don't trust the so-called "security" they advertise. I truly hope this review helps prevent others from going through what I did.

KAT was kind and professional in resolving my issue. Thank you again for your great customer…read moreservice.

Hands down the shadiest business practices I have ever encountered. Terrible customer service…read more Changes the terms and prices multiple times over service. We started at $50/mo and 2 months later were being charged $85 dollars a month then 6 months after that $112 per month for a 10x10 unit. They also do not prorate if you terminate mid month so you will not get any refund on your payment if you leave earlier in the month than your next payment due date. Find anywhere else to store your stuff. They also have RATS, water intrusions inside the air conditioned units and bugs. Deplorable

Horrible company don't waste your time go to public storage instead we moved our belongings into…read morethe unit at the location on blue heron blvd in Riviera Beach Fl in the beginning of December 2022 as we transition and try to find a new home and two weeks later we go to the unit to retrieve some items and the unit is flooded from rain water pouring through the ceiling into our unit we immediately notified the staff who took pictures and sent it to the manager who then advised us that they can give us another unit which we accepted because we really had no choice we later filed a claim because insurance is included in our monthly bill and yesterday we received a email 2 months later and we're still renting a unit from them the email stated our claim was denied because we filed for mold damage and the policy covers water damage we never filed for mold damage they just don't want to pay and clearly the entire staff is aware of what happened because they were there and can witness seeing the water pouring down the walls into our unit and the day after our unit flooded they had a company their repairing the flooded roof this is unfair to us because most of the items cannot be replaced this location has horrible customer service and doesn't care about it's customers they just want to sit back and collect rent money every month

The owner is so very sweet. Sorry to see the store change hands. But of luck to both!…read more Deborah

From the owner: We have been in the Optical Profession for over 50 years. With a large selection of eye-wear and…read morelab on the premises, you can have your prescription filled the same day (in some cases). Stop in to browse and see why we are recommended by our peers for specialty work and quality service.

All good until three months in and they decided to raise the rent $158 a month. The reason I was…read moregiven was "due to market conditions". Will get this emptied and move on.

Terrible customer service, they wont answer nor call you back. They will hold your belongings long…read moreenough so you can pay their monthly fee.