Laura is a great waitress, helping us make a decision on appetizers. We picked the loaded nachos for our first round. They did not disappoint. Lots of melted cheese, lettuce, black beans with salsa, jalapenos and sour cream on the side. Round two was spicy Thai chicken bites. A lovely mix of sweet and hot. Add a great Rickard's red beer and you can tell we had a great time. read more

Kelseys Original Roadhouse - Canadian (New) Near Me - St. Catharines, Ontario

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As we walked to our table, we noticed the selections of another customer. Our waitress, Laura, filled us in on the other patrons' selections. We started with the 1/2 order Nachos. The large tray is filled with chips covered in lettuce, black beans, melted cheese, chopped onions and tomatoes. There were small containers of sour cream, jalapeños, and salsa for dipping. Unfortunately after we finished our nachos we found out that even as a happy hour special($10.00), we could have added spicy beef or chicken, making the nacho platter a more complete meal. Our second happy hour appetizer was the crunchy chicken bites. We picked the Spicy Thai sauce. The bites were very crunchy and had a nice sweet heat. There is a promotion going on. If one writes a positive Google review and shows it to the waitress, you can get another appetizer. It's a spinach dip with pita chips. We got it to go. It may not have been a typical meal, but it was filling and delicious. read more

Kelseys Original Roadhouse - A wall of special promotions offered - Canadian (New) Near Me - St. Catharines, Ontario

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The food was fantastic and the service was even better. It's been a while since I've been treated so well as a customer. Thanks for a great steak. I will be back with my friends! Absolutely beautiful inside and out. read more

Kelseys Original Roadhouse - Hello - Canadian (New) Near Me - St. Catharines, Ontario

This place is awesome. And Bryson is even more awesome. Today is a "deep clean day" so this place is closing at 9pm instead of the usual 11pm. Coming from New Jersey, I felt super safe eating here knowing that they actually deep clean their hoods and overall kitchen. The 2 patty burger and fries on the side was delicious.... super tastey and didn't hurt my tummy. I am definitely coming back when in town. Service is friendly, especially when explaining the fact that all burgers are well-done in Canada for health reason. I already love this country and just arrived today! read more

Kelseys Original Roadhouse - Built my own burger - Canadian (New) Near Me - St. Catharines, Ontario

The food was very good! Sat outside... very nice area for outdoor seating. Ordered the salmon - was prepared nicely, and had a nice sauce on the side. It came with very plain white rice as well as very plain broccoli - they could have jazzed that up a bit with a little seasoning, but otherwise a good dish. Also ordered a side of poutine (couldn't resist!) and it was quite good! My dad ordered a burger along with poutine, and his burger was ginormous!!! He said it was very good as well. Waitress was attentive and very nice. I would definitely recommend... and sit ouside!! read more

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My husband, two kids, and I arrived a little later in the evening and were seated on the patio. It was a beautiful night to dine outside. I had been wanting to try poutine (American here!) so I ordered that as a side with my Messy Fish Sandwich. The poutine was good, but the fish sandwich was the star of the show. It was honestly the best fish sandwich I've ever had. The idea to use crushed salt & vinegar chips as the breading is genius. I don't even remember what the rest of my family had (obviously the fish sandwich has taken over my brain) but I do know they enjoyed it. The service was good--not overly in your face, but we weren't ignored, either. read more

Honestly terrible, They have only one cut of beef and it's chewy. Can't mail the doneness to save their lives. Fries are not salted, cold and damp. Broccoli didn't even touch the pan. For $30!?!?!?! Guys do yourself a favour forget about this place for date night. Get yourself a prime cut for like 10, 15 bucks, slap it on the pan for five minutes on each side with some salt and pep. Buy some frozen fries and bake those nicely with some salt. You'll have a much better meal literally anywhere else, plus it will be far more romantic than this run-down, sad excuse of an established business. read more

Typical Kelsey's. Friendly Staff. This location is everything you'd expect from a big box restaurant. Decent food, sufficient variety of dishes, and personable servers and bartenders. I've been here for both family dinner and just drinks, and enjoyed it every time. Definitely worth dropping in if you're in the area and need a bite. read more

Kelseys Original Roadhouse - Chicken fried chicken - Canadian (New) Near Me - St. Catharines, Ontario

Amanda and I were out with her mother doing some baby shopping and so we decided that lunch would be a good idea. We were at Toys R Us so we wanted to go somewhere nearby and Amanda recommended Kelsey's. We have been to this Kelsey's several times before and it has always been great. This time was no exception. We came in, were seated quickly and had drinks before we knew it. The service was top notch throughout the entire meal, we never had and empty drink or needed to ask for anything. As for our food it was great as well. I had the Peppercorn Burger with fries, everything was delicious from the pretzel bun to burger itself which was perfectly cooked and really juicy. Amanda had the Ultimate Bacon Cheeseburger and loved it as well, although she couldn't finish it (She took half home). Generally I am a fan of Kelsey's and this one is no exception. We will definitely be back again. read more

Would not recommend this place. Waitress was kind of rude. The bathrooms reeked strongly of urine. The food was mediocre, and that's being generous. The beer was not very cold, was almost warm and the glasses didn't seem like they were washed properly. Will not be returning read more

Pretty standard pub food with a mixture of bizarre mixtures of Mexican...burgers and 70's theme..stuff.. Service is pretty bad as I had to wait in an empty bar for the bartender / server to pour me another drink while I waited for my food, the food usually arrives in 10 minutes but for some reason it took about 20. I don't know how chicken wings and fries can take so long to cook and with a half empty house non the less, bottom line is this place is not your ideal place for a "good night out" but rather a last resort to everything else being closed. The bowling alley down the street makes food better then this Kelsey's location, I recommend coming here for drinks before heading out to a hockey game or something. Maybe a tinder date...nah You'd be better taking that to McDonald's or You Need a Pita read more

On a hot summer August afternoon in 1998 I had a spicy chicken sandwich. Good tasting, however, it caused go to dart into an alley because I knew something was wrong. One sneeze left me covered in feces from the waist down. Scared and covered in filth I threw my cargo shorts in a dumpster. Leaving $40 in my pockets my father was left to fish the shorts from the trash. I would like my $40 returned if possible. I would recommend the sandwich again the ambiance and flavor deserves four stars. read more

It's Chili's - but more understaffed. When I was there wait times were very long to get an order taken, long but acceptable on food delivery and long to the point of ridiculous and exasperating on checking out. The bartender has sixteen other jobs to do away from her bar - so .while she is working hard to earn her paycheck - things go into stasis in the dining room. The food is fine - and I would happily eat here again - sometime when whatever is on TV is so engaging I don't care if I wait and wait and wait and wait and wait. read more

Kelseys reminded me of the American Applebees or Chili's. The pasta was semi bland but with a little "doctoring" of your own this meal can be very good. The service was decent and I don't have any qualms except wishing I ordered a different meal that required a little more "love" put into it. Their burgers look awesome and spinach dip was pretty good. If I ever visit this restaurant again, I will be getting one for sure! read more

Kelseys Original Roadhouse - Chicken Alfredo with a garlic twist - Canadian (New) Near Me - St. Catharines, Ontario

My husband and I had lunch here this afternoon. He ordered a cheeseburger (he loved it!), and I ordered the Sonoma Salad. A few bites in, I noticed a large piece of plastic in my salad, probably from a bag of salad mix. We alerted the server, who immediately apologized, and brought my salad back to the kitchen. The owner was in as well, and he also came by to apologize. I said I totally understand, things happen!(I also work in a restaurant, and know first hand that mistakes do happen), so I wasn't upset by it! He said they were making a fresh salad for me, and I would have been happy with just that! He brought out my fresh salad(which was delicious), a coupon for a free dessert, and told me they wouldn't charge me for my lunch! He also came by a while later to make sure everything was good, on top of our server also checking in on us. I really appreciated how caring both the owner and our server were, and I feel they went above and beyond to make it right. I am really looking forward to returning for lunch again, and for my dessert! Thank you very much!! read more

If you are in Canada I would recommend Kelsey's to stop in and get a burger at. I enjoyed the juicy ultimate bacon and cheeseburger. It was cooked to my liking. It was so delicious, it melted in your mouth. It consists of fresh Canadian chuck patties of course double-stacked. It was topped with double smoked bacon, peameal bacon, cheddar cheese, tomato, and shredded lettuce. It was one of the best burgers I had in a long time. read more

Try the chicken fried chicken! Its to die for. Our waiter "Kevin", was the best. It was a good experience in a very nice place. Lucky to have a Kelsey's close by. I'll be back! read more

So out with the kids after a game and one wants wings another a burger and I wanted something I could get a Caesar salad in a clean environment without spending a bundle. Service and seating environment were fine, it was busy on a Friday nite. However there food bottom line is terrible. Clearly pre-prepared and assembled by morons with no skills. Salad , was a clean looking Caesar but hey forgot to add dressing. OUr $6.99 bowls of French onion soup were intially served cold, I mean cold like 15 seconds under a microwave with non melted cheese. The second time they were clearly now toasted cheese on top but we found the onions were like raw almost and broth still luck warm. Now waitress did have manager come over immediately and they did get out new soups with apologies quickly but the second round was no better. Add to this that 3 out of 5 of our entree meals were sub par in quality and taste to what you can get at a norm road house restaurant. There wings suck, are goupy which for Niagara is unacceptable. There deluxe sandwiches are dry and oily in the wrong combination in that the meat tastes dry but there is oils added with cheese and fixings that make it oily tasting and feeling. One sandwich had an Au Jus which was brown tasteless warm water at best. You get what you pay for however i can alot more for a dinner for 5 at $80 without alcohol for a roadhouse burger and wings no steak etc meal. Oh by the way to tempt fate, we ordered a chocolate mouse for $2.99. I have chewed and swallowed many medicines that tasted less like chemicals then that horror. Bottom line Kelsey's has made fast overfilled seat service a snap with pre prepared food getting you in and out in record time. Problem is they don't realize there food SUCKS in the quality and taste department and there moronic chefs being paid minimum wages cant read the directions and clearly haven't been trained! Value for money is poor. Lots of other places more deserving of your money in this competitive category. read more

Great burger, cold beer, service a bit slow. Would definitely go back. We were a party of three. Two burgers and chicken tenders, so nothing too crazy. They did forget my son's side item but when we let them know, when they finally cane over, they promptly brought it out. Great food, ok service. read more

I had to go to St. Catharine's to exchange my out-of-province license for an Ontario license. Fortunately, a couple of old friends offered to drive me up there, hung around while I did battle with the bureaucracy, and then took me out to lunch to recover afterwards. I was looking longingly at the Perkins across the street, but hey, they were paying the piper, so they got to call the tune. Our server was good. She had a sense of humour (or at least enough sense to laugh at our silliness), and was helpful in making our choices. She also accepted it with good grace when I told her that I'm diabetic, and thus would not be buying any of their overpriced drinks, and would she please bring me a glass of water. (It was gratifyingly large, too.) I can't complain about the food. I had the clubhouse wrap with a side Sonoma salad. The wrap was good, if not outstanding. The salad was quite inspired. I sure didn't expect such an original recipe from a chain. I'd happily eat here on someone else's nickel any time. But I'm taking a point off for the prices. Maybe I've been spoiled by eating at the Eighties for so long, but with prices like these guys charge, I would expect to be licking the plate and sucking on the napkin for every last molecule of ambrosia. Dudes: it's just food. It's not bad, but it's totally not worth what you're charging for it. read more

This is my favourite 2 star restaurant. I'll give it 4 stars. Which is more than many 4 star restaurants get. I always sit in the bar area as the staff at the bar are the coolest and very friendly. The food is great. I can't say it enough. This location has better food and a better menu than some of the Toronto locations. The music being played is always horrible. Always, unless the stereo isn't working, which is often, and I hope for it to be off. I wish they would just play the audio for whatever game is on. The place bring every type of person in Niagara so be prepared to be annoyed. And the bathrooms are always cold. If it wasn't for the food and staff at the bar id never go. I can't wait to eat good food again during the super bowl with audio cutting in and out! read more

Striving for the bottom has succeeded. My Seafood Pasta had a whole 3 medium sized shrimp and a couple flakes of salmon for $19! Done in an unremarkable Alfredo sauce, only the side of grated Parmesan provided flavour. My dinner guest had the Chicken Parmagiana on fettucini. The breading was hard and crunchy, but at least moreso than the chicken. There are so many other places that will at least give you decent value. read more

Place was busy at 7pm but luckily seated after 2 mins of walking in. Food was great, typical Kelsey's. Pricing was fair, drinks were good. All The staff was very cute and friendly. Decor was pretty cool and seemed newly renovated. I Would definitely go back. read more

Just went here a little while ago with my Mom, and honestly I wasn't overly impressed. The food itself was quite good, however I had recently went to the Kelsey's by the Pen Centre, and this location pales in comparison. My Mom and I ordered one of the Mozzarella Breads each, and we shared the Asian Sesame Chicken Salad. Overall they were very delicious, but the portions were considerably smaller compared to the Pen Centre location - especially the Mozzarella Bread. Also, our waitress seemed extremely stretched. There was another waitress working, however it seemed ours was waiting tables both inside at our section and on the entire patio. Obviously the service suffered, but she honestly seemed so frazzled, but she still had a smile on her face. Kudos Jodi! In a nutshell: hire more staff, and don't be so cheap with the portions. I'll be going to the Pen Centre location from now on. read more

Thank you to the staff and manager, who took care of our bill during a mix up with our food. Our server and the manager were lovely, and I appreciated the effort made all around. I can't remember their names but I believe our servers name was Hannah and manager was Lorraine. I hope I didn't get it wrong. But anyways great food and lovely staff every time we go. Reasonably priced, and I'm never disappointed. read more

Nothing much to say other than it's Kelseys. I order the same thing every time and ive never been disappointed. Other than that, it's Kelseys. read more

Well Charleen and Shaun are spot on. But it is Kelseys so don't expect fine dining. We stayed at the Holiday Inn across the street. Along unfortunately with the entire soccer and lacrosse leagues from Whitby. And they enede up at the restaurant the same time as us. An older gent with our small group actually took off his hearing aid it was so loud. The fact that neither the management or staff didn't do anything about the noise leadse to believe they are used to it so stay away if you're looking for a romantic dinner. The food was ok but not wow. My son had a stacked pastrami sandwich with melted mozzarella. He loved it. read more

We have been going to this specific Kelsey's for nearly 5 years. It had been a while since we had been there and we were still recognized. Food is always great and love trying the new desserts that come out! read more

I have been to this location multiple times and I still do not know why I bother going back. One time it took us 30 minutes to get seated (no big deal it was a busy night) just to be ignored for another 20 once we sat down. Needless to say we left. Another time we were there the waitress brought our meal.. except my boyfriends. After we had already finished eating what we had he asked the waitress where his meal was. She continued by saying "I forgot to punch it in. Did you still want it?" (Word for word). We said no and proceeded to ask for the bill, which she overcharged us on too. Never going back. read more

Ordered fish and chips no tarter sauce offered ketchup given to us was empty and the pop was flat always go there but way too expensive for crummy cod fish and chips read more

Terrible was disrespected by staff. Beer is overpriced. Food was cold and made me physically ill after never going back.. Why isn't there negative review stars we can give read more

Absolutely the best experience I have had in a very long time. Food was good and Victoria was a fantastic host! She is certainly a keeper of an employee!! read more

It's a shame you can't assign a negative number of stars. The service was incredibly slow and the prices are way too high for the quality of the food. We made the mistake of ordering appetizers and were told they'd be out quickly. The only things that came out quickly were the plates. Ditto for the main course. Our waitress' transparently faux cheeriness at the outset vanished in rapid stages every time we had to remind her to bring us requested refills, missing cutlery, and....what was it again? Oh yes, the food. In the end, $200 and two hours of my life that I'll never get back. read more

Throughout the years I have visited this place. It is good for an occasional dinner or a chat but last time I was here I thought the food selections need creativity. The classic sirloin did not have any taste. Wine is highly overpriced. Service was rushed even though they were literally empty except us and a table close by on a Sunday afternoon. There used to be a time years ago when this but unfortunately that is not the case anymore. read more