Do NOT let them mix paint for you. I needed a quart of Benjamin Moore paint for a small repair and…read morebrought in the old paint can with the mixing codes. When I applied the paint to the wall, instead of being China White, a standard color, it showed up as being very yellow. I went back to the store and was told that because they had to mix the base to create the standard correct color, they would have to charge me again. Bottom line, I went to another Benjamin Moore paint shop and they mixed the paint perfectly. Poorly maintained or dirty equipment might have been the cause. Howard

What a fantastic mom and pop hardware store. Greeted as I walked in with a smile. Even though they…read moredidn't carry the item I was looking for, they suggested good alternatives. I did purchase some other items.

My dad and I went into the showroom to get some ideas for fixtures in my parents' living room. We…read morehad an idea of what we thought would look good and wanted to shop around. We were assisted by Ron who was so incredible in narrowing down what we liked and what would be a good fit for the room. The store itself if a bit pricey, but the service was excellent and Ron gave us some great options to think about!

Just placed my 3rd order with Morgan, showroom manager. From ceiling fans to hall lights to…read morependants, great advise and great customer service. Morgan really makes the difference. I only went to the store once and the rest of the follow up was via calls and emails during a home renovation. No more going to other lighting galleries or blindly googling fixtures. Thanks Morgan.

Last week, I came into the store looking for materials to build a trellis for my cucumber plant. As…read morea first-time gardener, I had absolutely no idea what I was doing. Rick Sr. approached me and asked if I needed help, and after I explained my situation, he patiently walked me through what I would need and how to put it together. Then, possibly noticing the hesitation on my face, he said, "You know what? Give the girl at the front desk your number -- I'm just going to build it myself. She'll call you tomorrow." I was honestly stunned. I had forgotten this level of customer service still existed. Not only did Rick custom-build the trellis for me in a single day, but he charged me an incredibly fair price that didn't begin to reflect the time, care, and craftsmanship he put into it. This experience was such a powerful reminder of why shopping local matters. You can order supplies from Amazon, but you will never get this kind of personalized service, generosity, and genuine human kindness. Businesses like this are worth supporting.

I've passed by Park Hardware many times and it is in close radius of several spots I frequent…read moreto/from town. Its location is a bit tricky off a main thoroughfare, and parking could be tight on a busy day. I stopped by to look at their hardware selection today. In search of specific materials, I wanted to see what was available. Easy in and out today, with no interaction with staff near closing time. I'll be back as I'm interested in materials for replacements and projects, I need more time to look at options and costs.

My favorite friendly neighborhood store. As soon as I walk in, I am greeted and asked what I can be…read morehelped with. That is the type of service I love. The store is always neat and I always can find what I am looking for. Sign up for Ace rewards and you will be sent coupons and savings. I love a good sale, bargain and BOGO!

Good selection, competitive prices,super-nice people. I never leave the store empty-handed.read more

Went to filll up my propane tank $20 refill and they were…read morevery organized. Paid, dropped off the tank my a fence and a nice man filled it up shortly after.

So it's my first time here wanting to fill a brand new 30 pound propane tank. Jose carried it in,…read more filled it up, and re-delivered it back to my car over 50 pounds. Also thank you for being $10 cheaper than rentals unlimited (they wanted 42$) $32 at N&S to fill a brand new 30lbs. Thank you Jose! You guys got a great employee there. Very friendly. Definitely a returning customer. JohnG

Really helpful and kind staff--well stocked store!! And Barley the dog is just the sweetest!!read more

Thanks again to the gentleman that helped me with my kitchen sink plumbing. So much better than big…read morebox stores. Support small local businesses.

Ursula was nice and pleasant to deal with…read more The warehouse guys, not so much. talkative, nonattentive.... I mostly just wanted to talk about the product: I purchased a Ceiling light that was missing hardware, had rust on parts of the metal, and was obviously a REPACKAGED mess. I know a good electrician install guy who decided to sort through all of the mess to hang it up for me. I had been dealing with too much to do return. I'm sure if you get unopened items, youll be fine. But beware of the boxes with extra tape, because there will be crap in them and also crap missing or rusty.

Go see Mary B, she is the best! Ignor the review below, she has no idea what she is talking about…read more All I can say is Great Customer Service!

A#1 Parkville Cabinet Era. Salesman Bulent, Satyr Hill Shopping Center E Joppa RD…read more I had been looking and pricing cabinet on line and in person for over a month and had decided on RTA unfinished cabinets from HD. I was in Satyr Hill Shopping Center on E Joppa RD. for lunch after visiting HD in shopping center next store and saw a new cabinet store a few doors away. I stopped in and was immediately greeted by Bulent. I explained that cost was a big factor in my selection and believed that he could not even get close to the price I already had from HD for unfinished ready to assemble cabinets, Bulent indicated he had time and was willing to take a look if I had time. He took my existing design drawings; I had made and he entered into his system and made a great rendering for me to see, then he had some great ideas and made some suggestions on improvements that I thought would add extra cost. The first price was much higher than HD but he suggested another selection of cabinets that did not have as many color choices but something close (wife needed to approve) The new price was close and they came assembled and painted saving me some back-end cost. Went home discussed color with my wife she agreed that this would be a good option, next day I went back and placed order expecting a long delivery. Few weeks latter they call to set up delivery I asked them to hold a few weeks and they did without any problems. Delivery was good and units were inspected and repackaged before delivery, all in great condition. First problem came up and here is where a company fails or shines. I had a small problem with shelving and Bulent jumped on the problem like they were his cabinets, he kept in contact with me every day to resolve the problem and did not stop until the problem was resolved to my complete satisfaction. I was ecstatic with his resolution; this is the mark of a good salesman and company. This company shines. I spent most of my life in customer support and a small problem resolved is great way to show pride in the company. Quality of the cabinets is great, fronts, backs, sides and shelving are all real wood, not particle board. In this case they are being used as storage in my master bedroom where I do not expect them to be in contact with water so I could have used MDF but wood is so much nicer. Great salesman, great company and product, now they even added large screen in their showroom so you can see your design in progress. Highest recommendation, I do not do this often. Thanks for the great way I was treated.

As someone living with their cabinets, do yourself (or your client) a favor and stay away…read more Many of our cabinets are poorly assembled, broken, misaligned, misassembled, and/or coming apart.