Dr Scanlon is the most amazing eye doctor ever!!! She provides 5-star service. She is kind,…read more patient, friendly, and very knowledgeable.. That is why i have been seeing her for about 9-10 years, maybe more... BUT to get to Dr Scanlon you have to get passed the trolls. The customer service in the front of the vision center is some of the worst I've ever experienced. I'm surprised these women still have jobs here with the way they treat and talk to people. Rude, short, snippy. They act as if you are bothering them. Whenever you walk in, most times you are made to wait a minute or so before you are acknowledged or helped, even when there is no one else there. Standing there is awkward. One of the trolls is worse then the others, but the others seem to follow suit when she is there. And on this last visit I noticed cleaning practices slacking. I watched the main troll put dirty glasses that people tried on right back on the display without cleaning them. How unsanitary... I decided to get glasses elsewhere. I'll be back in a year or two for Dr Scanlon, but if she wasn't so amazing I would never recommend this place. My advice, Just get your exam and then run far away from this place...

I saw Dr. Laura Scanlon for a severe issue with my left eye (after my 3 month old accidentally…read morescratched my eye!) My vision was severely impaired in my left eye and I was fearful that I was going to be blind in it. She was able to reverse the pain and vision loss that I had with proper medication and treatment. She is extremely professional and very kind, understanding and gives quality care. I feel like it's not that easy to find that these days everyone Dr. seems like they're in a rush and don't really give you the time of day. Thank you Dr. Scanlon!

I've been a client for several years with more than a few pairs of glasses purchased from Fritz…read moreEyecare. From exams to finding glasses, having Craig's experience and solid customer service has been a spot-on turnkey pleasure. Small friendly shop with a great choice of frames and affordable prices.

I discovered this eye clinic through a recommendation on my insurance page while I was due for an…read moreeye exam and needed a new contacts prescription. I really appreciate their weekend hours since I usually work 9 to 5 Monday to Friday. The doctor was not only efficient but also polite and knowledgeable. His suggestion for my new contacts has been spot on--no more dry eyes, yay!

I have been going here since February 2025 and was trying to get to the right contact lenses! It…read morehas taken some time as my eyes are so different! I went this past week and Dr. D was adamant about getting my lenses correct. It took a few trial contact, but he didn't give up. If you're looking for a place that cares and takes their time go to Americas Best in Wallingford! Dr D was awesome!

Fair service and price. Love the fact that you just stop by and get serviced. Someone is usually…read moreavailable.

I purchase new frames in late Nov. 2025, and a little over 5 months the they cracked just below the…read morenose bridge. I've been wearing glasses for 50 year and never had a frame completely crack in this location. I guess this is the reason they are so inexpensive. Very unfortunate, as they were a very nice design and I was going back to get a matching frame for prescription sunglasses.

Run away and go somewhere else!! If you don't like what you get you are stuck. Both my husband…read moreand myself very unhappy. What they give you, you are stuck with and no recourse. Customer service bad. Make yourself very happy and go to Lens Crafters. I was so unhappy I left the glasses there and walked out even tho they were paid for. At least Lens Crafters gives you 30 days to decide if they work for you. BJ's glasses are really cheap and loose shape of your face quickly. We spent over $800 on 3 pair and all 3 pair had issues. Near sighted, distance and progressives.

If BJ's would allow a 10 star rating, I would give Licensed Optician John Brennan a 10 star rating…read more I found him to be extremely knowledgeable, professional and really caring to give the best customer service possible. Previously I went to an Optician Store and did not get the service that John provided. He will definitely be my Optician for life! Terry Russo

Just eh. Stopped in here a week ago in search of a new pair…read moreof designer sunglasses. (I ended up finding a $75 pair later at the Michael Kors store within the same outlet complex) I felt that the selection was kind of minimal, I was really looking for a great pair of aviators. The prices weren't that great either, lots were well over $100, which I guess is fine and dandy, but not what I was looking to spend.

I was here today and a kind of pushy and rude employee was trying to up sell me while I was looking…read morearound. She asked me if I was done or all set several times which got me feeling like I wasn't allowed to be in the store for more than a few minutes. Finally when I came up to purchase a $200 pair of sunglasses she was on the phone and wanted nothing to do with me. Other employees were standing next to her and were not in any rush to ring me out either. So after a minute or so I put the sunglasses back and walked out. She was all about helping me when I was going to be buying 2 or more pairs to get 30% off, but once I took too long and only came up to the register with one pair. I wasn't important enough to be waited on. Sale lost all together. I'll go elsewhere for sunglasses thank you...

The best! William is an absolute champ. He really saved my trip. I had glasses that badly needed…read morerepair, and he got them looking new in just a few minutes! And no charge! I could not believe it. I thought I was going to have to do the rest of my business trip without my glasses. The entire staff was so friendly and helpful, and again - William is the best. I cannot recommend this place enough.

Nina and Maritza were amazing. They both showed excellent…read morecustomer service. I was assured by their service that they both had my best interest in mind.