Would not ship my car back to me, without me agreeing to an extra last minute agreement…read more Transmission lost fluid on trip back to California. Transmission had to be redone. Returned my truck to me in Unrepaired, Unusable, condition. Last minute agreement included For ME to update my equipment to +$1,200. dodge OME only cooling for transmission. In order for my transmission warranty to be valid, must be under these NEW Terms. Not happy, or satisfied with communication and service. All kinds of excuses for their failures. Illegal last minute, contract to document change demands, or my truck doesn't ship out. I am not happy with this company. I would not recommend this company.

Our ancient Outback was in need of another clutch, and I was tired of the work done by our local…read moreSubaru dealer. I brought the car here for the repair and when I got it back it drove better than it ever had before. Great job. Thank you.

The owner went above and beyond the Call of Duty® made sure that my car was fixed right…read more unfortunately Summers did not do a good !!! job after 25 years going there charge me 600. And wanted 1400 more after they broke my air conditioner hose. 1996. Mustang Rocky Mountain auto. made everything right found the problem. Re-ordered the parts and fixed everything I will go to them from now on for all my cars. Mary Ellen Hairdesign

Yes. Called back within an hour to discuss estimate. Very helpful. I ended up using another shop…read morefor another readon but Rocky Mountain seemed helpful in wanting to serve my need.

I don't write reviews often, but this experience absolutely deserves one…read more From the moment I walked in, the customer service was exceptional--kind, professional, and genuinely respectful. I never once felt talked down to or rushed, which can honestly be rare in automotive situations. What impressed me most was how clearly they explained everything. They took the time to walk me through what was going on, what my options were, and what actually needed to be done (without trying to upsell anything unnecessary). That level of transparency builds immediate trust. They got me in and out exactly when they said they would, and the pricing was more than fair for the quality of service. If you're someone who wants to feel confident you're being treated honestly and respectfully--this is the place. I'll absolutely be coming back and recommending them to others.

Travis gave me an honest assessment on our car, and gave us advice on what needed to be fixed and…read morewhat did not.

Another Update. I posted this on another site and wanted to update my review here…read more I think they deserve 10 stars. I am posting a few stories on here as I thought posting each one separately might appear to be shilling. Which this is absolutely not, but rather an appreciation to have someone you can trust and who is honest as the day is long. Having someone that you can trust, a company that has your back and yes while they have to make money, they do it the right way. By creating long term customers through integrity and honesty. The latest was we had to take my daughter's car in. They accidentally damaged the power steering and replaced it. Then the new one wasn't working and they replaced it as well. Because they said it was their fault, they did not charge for it. Wow, how many companies own it and then do something to make their customer feel even better. Here is another story.We had an oil leak in one of our cars and thought that we should give it a look to see how the whole car is doing as it was a very high milage car. They came back with some information, but more importantly suggestions. They recommended fixing one item, but the oil leak would cost more than it was worth, so they suggested just watching it. Another item on the vehicle was a maybe, but they said lets just watch it and see if it gets worse. In the end replaced the boot, but again going back to the integrity piece, they gave recommendations not just to generate business, but that made sense for the customer. We absolutely will never take any of our vehicles anywhere else unless they cannot do it, as they have earned trust and permanent business but how they run the shop. Hats off to Don and Lance as they run a quality outfit.

very slow repair turn around. Picked up after repairs. The service a ticking lifter. Now my water…read morepump is leaking. Coolant res is completely empty. Stranded on the side of the road again

Brought is a 2017 Ford Expedition (159k) that had been having tranny issues over the past 6 months…read more Since our Expedition ran great and new ones (all big SUVs) were so darn expensive, we didn't want to kick the truck to the curb if at all possible. Brandon gave us a quote, described the work to be performed, price and that it came with a 3-year warranty. Eight days later it was finished on time, and the bill was what they said it would be. Met owner Jon, who spent a few minutes with us and explained what was wrong. Overall, a great experience, friendly, professional, within budget and on time.

I don't like giving bad reviews. But when it is really bad…read more.. John the owner kindly arranged a 2 week appointment with the shop for a much needed trans cooler installation before my long trip. I called 3 days or so prior for an addition temp gauge installation, AND to see if everything is going all right for my appointment. No problem said the lady and she would pass on the my request to John. After some coordination to leave my truck for a couple of days, I showed up on time the day of the appointment. One of the mechanics received me and said bluntly: "We cannot performed the service because the desk lady was on vacation and did not ordered the parts..." Really? I talked to her a few days ago... Not a "sorry", nor a phone call from John nor anybody else later on. No trans cooler for my trip and a pure waist of time and energy for me and those who helped me. This is totally rude, unprofessional and disrespectful towards the customer. Mistakes are human but at least be remorseful if you have some kind of class...

Just wanted to give a shout out to Steve & ASR for putting my mind at ease and taking care of my…read moretruck like it was their own. Steve got me in for an estimate the same day I called ASR and gave a conservative, fair price on the repairs needed on my truck. I had been told by another so-called mechanic that I needed a new transmission & that he had fixed the noise my truck was making. GRATEFULLY, I didn't have him look into the transmission issue, but, unfortunately, a few weeks down the road the noise he supposedly fixed continued after we paid him, he hadn't fixed anything but was happy to take our money. ASR was able to flush my transmission fluid and fill it with new fluid and it runs like a champ! They also discovered the noise & actually fixed it! I will be taking our vehicle vehicles to them from now on.

Steve was extremely helpful and super sweet. Helped me with exactly what I needed and offered to…read morehelp me in the future with any future endeavors that I need. Great auto shop to go to very knowledgeable!

Great Servi e and excellent work on both of my classic cars. Thanks for everything. Bud. Cheyenne…read more Wyo.i g

Great service, honest assessments. Worked to get my car fixed at the best price possible…read more Customer for life!

I always take my car here. When I first moved to Greeley I had a very difficult time finding a…read morereliable mechanic. Everyone I found was overpriced and could not fix my car in what I felt was a timely manner. I am a delivery driver, so it is imperative that I have my vehicle in good running condition and available at all times. Not only is Greg a great mechanic providing excellent customer service, he is also understanding of my situation. If you are someone like me who needs their car promptly without breaking the bank then this is the place for you!

I first started going there about 20 years ago. I was at Weld county garage And they told me my…read moretransmission was bad took it to Greg for a 2nd opinion when i returned he had fixed the problem. He stated it was a minor problem so it fixed it on the spot. WCG wanted 3 thousand to repair my truck he repaired it for 40 bucks been going there for 20 years and he has always been fair and always stood behind his work. He guarantees his work . He has worked on every car and truck I've had in the last 20 years. Greg is honest and fair. I will never trust anyone else.