Would not ship my car back to me, without me agreeing to an extra last minute agreement…read more Transmission lost fluid on trip back to California. Transmission had to be redone. Returned my truck to me in Unrepaired, Unusable, condition. Last minute agreement included For ME to update my equipment to +$1,200. dodge OME only cooling for transmission. In order for my transmission warranty to be valid, must be under these NEW Terms. Not happy, or satisfied with communication and service. All kinds of excuses for their failures. Illegal last minute, contract to document change demands, or my truck doesn't ship out. I am not happy with this company. I would not recommend this company.

Our ancient Outback was in need of another clutch, and I was tired of the work done by our local…read moreSubaru dealer. I brought the car here for the repair and when I got it back it drove better than it ever had before. Great job. Thank you.

Yes. Called back within an hour to discuss estimate. Very helpful. I ended up using another shop…read morefor another readon but Rocky Mountain seemed helpful in wanting to serve my need.

Small shop. They have been honest and fair with every encounter. They are good with communication…read morewhether via email or phone. If you want to avoid a credit card fee, bring cash to pay for your transaction.

Just wanted to give a shout out to Steve & ASR for putting my mind at ease and taking care of my…read moretruck like it was their own. Steve got me in for an estimate the same day I called ASR and gave a conservative, fair price on the repairs needed on my truck. I had been told by another so-called mechanic that I needed a new transmission & that he had fixed the noise my truck was making. GRATEFULLY, I didn't have him look into the transmission issue, but, unfortunately, a few weeks down the road the noise he supposedly fixed continued after we paid him, he hadn't fixed anything but was happy to take our money. ASR was able to flush my transmission fluid and fill it with new fluid and it runs like a champ! They also discovered the noise & actually fixed it! I will be taking our vehicle vehicles to them from now on.

The face of the business, Steve, is harsh abrasive and short when called upon to answer simple…read morequestions about the services he provides. He also badmouthed his staff and said things I cannot quote here. He is a small business and obviously is not interested in growing.

had not personally used Scott's for any of my cars. But I recommended Scott's to my son for his…read moreHonda Pilot. They were very thorough with the inspection and recommendations over the years. The repair work they did on his car was excellent. Fast forward to this August and now I have my daughter's car (Toyota Highlander) in Fort Collins and we have just completed an inspection of the car. A shout out to the service writers. Marty saw us initially Wed. at 8:00 and we realized with my appointment at a glass shop, that the inspection couldn't be completed in a timely manner. He then proceeded to work us in the next day. Brendan was the service writer that took us in for our Thurs. appointment and after inspection, explained everything that was recommended based on the mileage of the car. Being just enough of a gearhead to get me in trouble but know what is needed and what is not, I was very impressed with the quality and thoroughness of the inspection. I never felt pressured to buy any parts, products, or services. I cannot speak highly enough of the service I received. Brendan and Marty were very friendly, engaging, and professional. I also got a ride back to the place where I was staying and the driver (Kevin) was very easy to talk with. Just like an uber driver. I trust my daughter's car will be in good hands. repair order 67731

Used to be satisfied with them, but not anymore. Diagnosis..repaired what was advised...didn't fix…read moreproblem. Now they say new problems and more$$$$. Another shop called BS on the repair. Same problem same codes, you do the math.

Fantastic service, a lifesaver! We had literally just pulled into town (helping someone move here…read morefrom California) when we heard a loud short grinding and lost power, even though the engine sounded fine. I immediately thought it was the transmission. I called another place but they were already overbooked, and suggested we try Bernie at Best Western. Bernie was very optimistic that they could help. We had the car towed there the next morning, and had a diagnosis that afternoon. (It turned out to be the CV joint and axle.) The car was fixed and ready to go the following day. The price was great and we were on our way again back to CA. I can't say enough about how friendly and efficient they were, this shop gets my highest praise!

This is a great local business and I highly recommend them!…read more My best friend had her transmission fixed here and told me about them. I took mine in and they had excellent customer service. I was even able to get a rental car for special rates while they worked on my car for two days. I just picked it up and it runs great, it shifts (I have a standard) like new. The price was great and Bernie was friendly and professional. I am very satisfied with the work and happy that my friend sent me here- it was way more afforable than the dealer would have cost me.

The best auto motive center that I've used in my decades of owning vehicles…read more Always a full check up that allows me to anticipate the future repair needs of whatever I'm driving. Adam does a great job of letting me know what's happening with the vehicle, and asks the right questions to get to the root of my repair needs.

Brought my Honda in for an "Emissions Check" light - had already gotten the code. King's had to…read more"keep my car all day" - which they seems to be their standard operating procedure!? Came to pickup my car and was told after "spending 3 hours they found nothing wrong. But if it happens again, we won't charge you." They did NOT replace any parts, but still charged me for labor at $237. One month later - same light, same code. When I called to ask what the part replacement would cost, I was told, "It would be parts & labor." So I would be CHARGED TWICE for the same problem - which they never fixed in the first place.

I want to sincerely thank the team at CBA Fort Collins for the incredible kindness and…read moreprofessionalism they showed us. We were over 2,000 miles away from home when the check engine light came on in my diesel truck. As anyone who owns a diesel knows, that's not something you want to see when you're far from home and facing a long drive back. I was stressed and worried about whether we would make it home safely. The team at CBA got us in quickly, took the time to thoroughly diagnose the issue, and patiently explained everything they found. More importantly, they gave me peace of mind by assuring me that my truck was in good shape to make the trip home. That reassurance meant more than they probably realize. What truly stood out was how they treated us as people, not just customers. They provided a shuttle ride for us to a local restaurant while they inspected the truck and then picked us up afterward. When it was all said and done, they didn't charge me a single dime for their time, diagnosis, or assistance. In today's world, it's easy to become cynical, but experiences like this remind me that there are still honest, hardworking, God-fearing people who genuinely care about doing the right thing. The integrity, generosity, and kindness shown by the entire team left a lasting impression on us. Thank you, CBA Fort Collins, for taking care of us when we were far from home and for turning a stressful situation into a blessing. We will never forget it, and I highly recommend your shop to anyone looking for honest mechanics and exceptional service.

I will no longer be using CBA for any further work all because of David at the Foco location. For…read moresome back story, I replaced my brakes at this location in March 2025 because my sister and I have been going to CBA for years. I had a great experience. Since then I have moved to Johnstown so four months ago when I needed an oil change I thought I would go to the Berthoud location because I thought they would be just as great as this location. Wrong. They were horribly rude to me and I questioned if I would ever come back to a CBA at all but I remembered the FoCo location was always so kind to me. Wednesday 7/29/26 I called and scheduled an appointment for a COURTESY INSPECTION because my brakes have been grinding after only a year. I had the unfortunate pleasure to get paired up with David. I told him about my Berthoud experience and he seemed really bothered. He told me that was his very close friend and he personally trained him and proceeded to ask a ton of questions before taking my car back for the inspection. I also added an oil change. 30 minutes later David comes back with the inspection paperwork in hand and tells me he can't figure out what's wrong with the brakes but they are metal on metal and I just need to replace them. I ask him if he knew what caused them to grind down so aggressively after only a year? I only city drive between FoCo and Loveland and I have been to Denver twice since replacing my brakes. He told me they don't know and couldn't figure it out either, but the inspection was done and the only thing he could do was give me a small coupon for replacement. I told him I didn't feel comfortable having him replace my brakes a second time if he couldn't tell me what the issue with them was. He said they couldn't figure it out during the inspection and asked if when I go to another shop if I could call him back to let him know what the issue is. Excuse me????? Absolutely not. I left and decided to go to another shop. I grabbed the paperwork David had given me to show them the inspection report and photos and guess what? IT SAYS CUSTOMER DECLINED COUTESY INSPECTION. How did I decline a service I scheduled an appointment for? I was so angry I had to wait several days to post this review to remain more professional. This was a horrible experience and David is 100% the reason I will never come back.

Finding a mechanic you can truly trust is hard--but this team has earned our loyalty time and time…read moreagain. They go above and beyond to make sure your car is safe and running great, and they always treat customers with kindness and respect. They explain everything clearly, are upfront about costs and will check with you before adding costs. They genuinely care about doing what's right. It feels more like visiting family than a repair shop. If you want people who treat your vehicle like their own, this is the place to go!

Horrible experience incompetent technicians went in for a basic brake job and let me leave with…read moremissing bolts, brakes almost fell out of my truck. Scratched the rims and waited over a month to get those replaced. A lot of my time waisted and they were very unprofessional and rude at times like I was asking too much of them to fix THEIR problem. Stay away from these guys !!!

Barry is one of the smartest Auto Service professional I have ever done business with. Working on…read moremy own vehicles for 50+ years (when I am able), I have never experienced a mechanic that had his knowledge base. His pricing is fair (in some instances, lower that the local market pricing), his explanations of the repair and his processes is spot on and very understandable. His completion of his service is exactly as promised. Awesome, Barry! Rich C., Severance CO

I've had three different car repairs done at Kennedy; he's a little more money than some other…read moreplaces but honest and generally worth the added money. My last repair was an old car that failed the emissions test; he fixed it and took it for the emissions test and it passed. I felt like his service was above and beyond. Highly recommend.