5 stars isn't enough for Joshua at Dr. Feelgood. We had Josh come out to diagnose and repair one of…read moreour ac units that failed after a recent storm. We also asked to do any general maintenance on the entire system to make sure we were good. He was fast to respond and he was here within the week of us calling. He worked around our schedule a was quick to diagnose the issue and get the part ordered and installed. Josh was by far the best home service/repair person we've ever had come over. I wouldn't hesitate to call him to take care of future repairs. We highly recommend him.

We 100% recommended Dr Feelgood Heating and Air. Josh was quick to respond and came to our house at…read morethe time he said he would. Repaired our issue quickly. Josh was very knowledgeable, honest and professional. I will use this company again and highly recommend.

Had problem with heat, of course during a cold snap. Excellent service and techs actually showed up…read morewhen they said they would.

Great company, fast response time and good experience with our install. We are thankful that Dowty…read morewas able to remove our old ducts and system, the house is cool even on the hottest days. Thank you for your great work at our home. We were referred locally and happy with the whole process

Never got a call back. I found someone else to do the work. Hard to rate someone who won't…read morecommunicate let alone do the work.

Kevin is a dependable and honest person. He was doing work for me and towards the end of the job…read moregot in a horrible car accident. He reached out to me as soon as he was out of the hospital to let me know he would get out to finish as soon as he was physically able to. His pricing is also more than fair and he works on all types of equipment.

Kevin diagnosed a faulty blower motor and damaged shroud assembly for me back in September (2024)…read more He brought in a spare (used) motor and got me back up and running. He then "ordered" a new motor and shroud and charged me ($900+) as agreed. It is December 8th 2024 as I write this and I still do not have the new blower motor and shroud. I still have the used components installed on my air-handler. I have contacted him numerous times, he has responded with various excuses and even admitted to "having forgotten about us.", and recently has said he was in a car accident and would see about getting someone out to install. (That was over a month ago). I think I have been more than patient with this guy, I try to give small business owners the benefit of the doubt and prefer to use them if possible. Lesson learned though. Advice to new customers... go ahead and pay the bigger company. You will save money and time. We will have to go the legal route to get our product or refund...sad, but the world is full of dishonest folks trying to get your $. I don't think running a business is Kevin's primary concern.

I'm a hard grader. I only give out 5 stares if I feel like an employee went above and beyond…read more What a relief! We had a problem with our Trane HVAC system. Ricky from Swansboro Heating & Air came and started figuring things out. On his first visit, he found a tiny leak in one of the freon copper lines. He patched it up, refilled it with freon, and thought the system was fixed. But he didn't think it was completely done. Before he left, he asked to be called when the HVAC started blowing heat again. Two weeks went by, and the HVAC system switched to heat on its own and started blowing heat. I called Ricky and left a voicemail. He called back within two minutes and asked me to check a few things on the system. I wasn't expecting what was coming next. He said, I'm on a service call. I'll be there once I finish up here. Yep, true to his word! He was troubleshooting the system within an hour. Talk about customer service! You don't get service like this at any of the corporations. Now Ricky was able to narrow it down to one part. An expensive part. Ricky looked up my serial number, and the part was covered by the factory warranty. Today, July 8, 2026, the part was installed. Tip my hat to Swansboro Heating and Air, serviceman: Ricky. We can't forget Trane HVAC systems for the great warranty and products they produce.

I would avoid this company at all costs. I had to replace all of my units in less than three years…read more They have only one service tech. Every single service call has created additional issues. Have had the same 3rd floor system fail for three straight summers. They have cost me thousands in rental refunds. I used them when I built my house new in 2018 and it's been nothing but constant problems. They are very nice and often apologitic and I have blindly stuck with them. It was a huge mistake. There are other better options.

our AC went out Tuesday evening. I texted Mike before bed. A service call was scheduled for…read moreWednesday at 9 AM and my house was cool again by noon!! Always great service. Always prompt and professional. Very reliable local folks. great service.

We were having a problem with our AC. Since Im new to the area I went online to look up some local…read morecompanies. Plisko had 5 star reviews so I figured Id call them. I called around 12:30 and expected to have to schedule something for later in the week. I was thrilled that they were able to come in just a few hours. They fixed the problem quickly and for a very fair price. We highly recommend Plisko to anyone looking for AC service!

O'Connell is without a doubt the guy if you need a plumber! He helped us with a basin, sump pump…read morethat ejects waste up to city sewer level. He's great at diagnosing the issue and fixing it. Responsive and gives details of what needs to be done!

overall, service was prompt. service technician kept me informed and was able to do the repair…read moreservice the same day. service technician was very engaging and personal. there was a problem with the water pressure after completion but promptly returned the next day possible clog in line but city was doing work on waterline upstream which may have alleviated the clog. bottom-line repair was completed.