Ordered in January. Told in June would ship "tomorrow" and again in August. Refused refund and…read moreberated by Owner. Told he would no longer communicate with me, before being blocked/ignored. Can't go through PayPal or bank due to 180 day cutoffs. Complaint filed with BBB. Shop elsewhere.

Unbelievable choice of costume rentals. Friendly, fast customer service. Ask for Dave. I needed a…read moreMarine Corps fighter jet pilot jumpsuit. THEY FREAKING HAD IT! !!! I won a contest too!

Don't let the Modest Entrance fool you, beyond these doors are the costumes that will transform you…read moreinto the character you long to Be!

I am so happy that I used We're Havin a Party for our party! The owner is amazing - he is down to…read moreearth and very easy to talk to. On the day of the baby shower, the owner delivered and set up the balloons himself! Mark was there setting up before I was! I walked into the place (Sofias) and the whole mood of the party was set because of the balloon arrangements! I was instantly relaxed when I saw the party was ready to go! See my pictures (baby with polka dot balloons) just beautiful! I've rented costumes from We're Having a Party and they were always clean and we had the time of our lives in them.

This place is open year-round but specializes in Halloween costumes, walked in and was shocked at…read morehow messy it was inside! It's not a large store but they packed in as many costumes as they could. Pretty nice variety but a bit overpriced compared to bigger costume stores. They have a small box outside with costumes that look 10 years old and used, but they are under $10.

I was looking for a feather trim to glamour up my bday outfit and came to the right place. Lots of…read moreoptions to choose from and ultimately found the right color. The staff were extremely helpful. I even found an accessory in the same feather color to complete the outfit.

The best source of feathers in nyc and (shockingly) the most affordable in Manhattan.read more

I've been to a lot of Halloween Stores and Costume Stores in my lifetime but this Spirit Store is…read morethe Mother of them all. This place is huge. There's costumes for every age group. They have all kinds of cool decor and accessories for you to wear or to decorate your home for a Halloween party. If you can dream it up they have it. The employees are very friendly and helpful. They just opened a couple days ago. They have a coupon on line I'm posting. Check out their website. You have to go into the store though it's an experience in itself. I'm recommending you start getting ready for Halloween. My daughter sure is starting to prepare!

Very disappointed in Spirit Halloween. They are crooks. My son asked if they had a try on room the…read morewomen told him no. then he ask her if he can return for a refund to his credit card. she told him yes but it must be by tonight!!! So my son bought two of the same costumes just two different sizes, to go home and try on. when he went right back, after trying them on, to return them They refuse to refund my son. He spoke to the manager and he told him no as well. I called and tried to have this rectified on the phone with the main office . They also refused and refused to let me speak to ma supervisor. So they basically ripped off my son of $100. I think it is very unfair to take advantage of people especially in this day and age. I am not usually one to post this but I feel that we were not treated correctly and I ma tried of being taken advantage of. I will never be going to this store again nor ordering online. I will also be taking this to the next level.

Always great stuff to chose from and have been a customer for years. Before the Las Vegas stores…read moreopened I ordered online because of the 20% discount on any one item. Every time I tried to use the code it stated it was invalid. The item was expensive but I know they sell out and was a fan of that product and bought it. I talked to the DM in Vegas and he told me to speak to corporate. I did and they stated they could do nothing for me. You can always do something for your customer. When you don't and act as if it does not matter you will lose them just like you are losing me. Just for more info I did not try and use the free shipping code as I know you cannot combine. Update, ordered another item from the line and was sent a damaged, clearly returned item. I left feedback for item and I noticed this store won't post the feedback if it's not a five start rating. Stephenie H. | Guest Services Associate Learn how to take care of customers. What is going on with this store, customer service and QC has gone to crap.

Great place to find costumes for any age and size. It's located in a plaza so there is plenty of…read moreparking and sign up online to receive your offers. Staff is always nice but I would recommend you avoid the weekends as it gets packed.

It's officially the first full day of Fall people so it's time to start thinking about Halloween…read moreand If this place doesn't get you in the Spirit of things than nothing will. I'm talking about - they got wall to wall Costumes, tons of Spooky Displays, and Halloween Accessories as far as any creepy crawling eye can see [and I'm guessing that's pretty freakin far ok]. This store is pretty big too with a raised 2nd floor area in the back it took me a long while to check this entire place out. What did I get?? Well you're just gonna have to wait until October 31st to find out, Lol!!    Now if it was up to me these kinda stores would be open all year round, but unfortunately just like the Holiday they only come around once a year. And That's The Name Of That Tune!!

Had a great day at Frazetta's. I paid my $10 admission without hesitation because I knew going in…read morethey don't sell the ordinary props found at the pop-up Halloween stores. They store is filled with costumes, accessories, make up, jewelry, etc to complete your costume. The props are quality props from better known companies. I left there today buying a small prop but have my eyes on others to go back and purchase. The staff and owner were not only helpful but friendly. While making my purchase the owner even double checked my purchase for quality. Can hardly wait to go back.

Very disappointed today10-4-25. Charging people to enter the store. Planned on stopping after a day…read moreof Apple picking, kids wanted to pick some things up for there costumes. Not paying to enter any store to buy something. Hope it was worth it, cuz u lost my sale

Ummmmm so on October 11th while I was New York Costumes / Halloween Adventure checking out a couple…read moreof things & seeing few old friends.The whole time I was there nothing was said to me till later on in the night when I was talking to the security who happens to be a friend telling me that I'm banned & have been for the longest.That's news to me & to him which idk y I was banned in the first place.The first reason why I was banned was cuz of a bad review I had left on Gothic Renaissance on yelp which was many months ago & had nothing to do with HA.Now on October 12th I got a second reason y I'm banned & the reason is so fucking ridiculous that I can't believe it myself & this reason was that I tazed a customer in 2018.Somebody that works in this disgusting store had the balls to make up a LIE for no apparent reason & this trannie worker(no longer friends)chimed in & said "Yeah she did that".Few people I've told this to are in shock by this cuz they know it's NOT TRUE & NEVER HAPPENED @ all.I have contacted the manager since that morning(Oct 12th)& no response but even tho she's the one who said it to another worker to tell me.I called the store to talk to the Owner of the store,but he was running all over the store & doesn't talk on the register phone.The plot thickens at HA,later on I was told that the hiring manager who I thought was a friend was going around the store telling her co workers that she was avoiding me,gave them a reason & thought I knew about it & it happened before this absurd accusation.Last time I checked I gave that multi headed hydra her xmas gift last year & I thought to myself that I should cool it with going to the store a lot & let her work(giving space),so I don't know where she got the idea that she needed to avoid me.With all this being said & done I'm just curious with questions such as: Was this customer a female or make Did someone vid this on their phone What did the customer do that I had to take them Why wasn't I arrested for this right after it happened Why didn't I get fired right away How come I worked at the store 2 more times after 2018(2019 & 2021) How was I able to keep going to the store after 6 years Nothing adds up to this fucktarded accusations & no proof of this ever happened.These people that work there are just drama dwellers & petty ass people that can't focus on themselves cuz they're so caught up in bringing drama to their shitty minimum wage job.This why I don't support them.Now they're butt hurt cuz I made a post about what happened on social media that they wanted to bring in lawyers & posting about my TRUTH ISN'T ILLEGAL.Does this count as a lawsuit⁉...... Yelp doesn't like this cuz I had work "relationships" with the scumbags & my post is a no no

Staff harassing you simply for asking questions or being in the wrong place... I was called…read moremultiple homophobic slurs because I was looking at a location that was apparently off limits (I had no idea) then when I asked where it would be I was called the slurs... then kicked out for being in the wrong place. I will not be returning and I advise all to avoid this place

Good location with parking! The store is well organized and easy to find whatever costume you like…read moreand the store is very well maintained. Staff members are very friendly and very helpful! Prices are reasonable, some on the higher end and some on the decent end. Not so many costumes for pets, (which would be even better) if hardly, any pet costumes ..but ,overall, I highly recommend!! And it's not jam packed , well , at least the times u had been there.

My partner and I came here over the weekend after searching several places for an outdoor reindeer…read more The parking lot is shared by other retails but we managed to get a space. The store was packed and most patrons didn't adhere to social distancing. But masks were worn by all those inside. This has always been my go to place whenever one can't find that particular item in the stores. Yes, they had several reindeers but the prices were astronomically high. The nicest ran about $230. I managed to find one online for half the price. Until my next find...