Amazing, amazing, amazing! I had messaged ken about an uncommon computer issue that affected my download and upload speeds. I spent hours trying to solve this dilemma by researching online but couldn't find a straight answer, it could have been 1 of 200 things. He gave me a very quick response and we set up a meetup date. Although he had some trouble diagnosing the root cause for the issue on the initial try, he was determined to get it the second try, which he did! He solved my complex computer issue without fail! Ken was very knowledgeable and extremely friendly. He gave me a reasonable quote over the phone and stuck to it. I highly recommend people who need repairs to message him too! read more

Ken is great! Timely, knowledgeable,reasonably priced, and the best there is at what he does. I had my hard drive recently go kaput, and he fixed the issues it was having lickety split! Now it runs with no issues. My dad, who is admittedly computer illiterate, just recently got his PC updated by Ken, who fixed his issues and has his PC running faster than it was before. He's been singing his praises ever since. We will definitely be in touch with Ken for all of our PC repair needs! read more

K is the best out there fix both of my gaming laptop. service A1 i was in and out.. prices you can't beat if you need anything repair on your pc this is the guy to go with... read more

Wow ken really did just save my outdated digital photography photo archive from multiple drives he restored and backed up my former career. Ken was accessible, friendly, informed and responsive. everyone can benefit from Kens service but especially photographers needing to keep up with current archiving - highly recommend! read more

I took my son's gaming pc and my laptop to Ken, he was able to get rid of the viruses and made both of our computers run much much faster! He was great and very professional. I highly recommend him! read more

My sister was in town from college for the holidays and needed to get the back off her MacBook Pro to access something inside but one of the screws was stripped. My brother called all around and nobody said they could do. That is, until he called Ken with Ken's Tech Repair. I put us on a 3-way call and be was very positive and professional and said that taking out the stripped screw would be no problem at all. We showed up at his place and he fixed the problem in 5 minutes! Ken is a super nice guy and really knows what he's doing and charges a decent price. I'd highly recommend his services to anyone who's in a pinch like we were. Thank you, Ken! read more

So happy w Ken's Tech Repair! I asked him to extract photos from two non-working laptops as a Father's Day gift. Ken was fast to return my initial inquiry & was very available for my schedule. He got 100 gigs of photos & videos on an external drive & my bf was thrilled to reconnect w memories from over 10 years ago! read more

My sister had accidentally broke my school computer screen and my man Ken fixes it for me under 15 minutes. I vouch

In the weeks after bringing in my laptop to Ken, I've had to ask follow up questions and some not directly related to the work that was done. I get answers quickly . The customer service is exceptional. read more

Ken really knows his stuff. You can rest assured that he will give you an honest evaluation of your problem as well as resolving it in short order. You can't go wrong using his services! read more

Ken is awesome. My laptop had a broken charger port and Ken had it fixed in less than 30 minutes. I called 7 different places in the Bay Area and his prices were by far the lowest. He even helped me find a new charger online out of pure kindness. He was very professional and took covid sanitation's seriously. Couldn't have asked for a smoother transaction. read more

Doesn't return phone calls/text.. Install hardware that is corrupt/things crash within days. Don't bother!!! read more

Took a bit longer than expected to get the job done. To make up for the inconvenience he scrubbed my computer for free and added a newer operating system. Computer has been good ever since. read more

We took my husbands computer to be repaired and ken had it completed the same day. He quoted a price and stuck to it. The computer is running faster and better. It's almost like having a whole new computer. I would recommend him to anyone. read more

I was a bit leary of using someone who doesn't have a store front - but I realized that's where the savings are. Ken will met you in a public location, review your needs, give you an estimate and fix your computer in record time. He is friendly and professional and had it not be the fact he was recommended by a company I respect, I would have gone to the Apple store. But Kein fixed me up fast and quick! I restored most of the data from a broken hard drive. THANK YOU KEN!! read more

It was great to finally get my iPhone screen fixed, after many months of trying to use a cracked screen... I was able to get help! Ken is a life saver, easy to contact, very quick turn around and he was able to explain everything. He did such great work with my iPhone, that I brought my laptop to him too. He was able to extract the viruses and help me reboot and reset my laptop back to working conditions and now it runs just as fast as it ever did. I will definitely be back. Amazing and fast results and very affordable. read more

I was having an issue with the cord connection for my PC. I had already taken in my laptop to Best Buy and they indicated that the cord was good, so it had to be the actual connector inside the PC. I called and Ken took my product right away. He confirmed that it was the connector and he had the part to be able to repair right away. As it turns out he needed to replace another part also, which he fortunately also had on hand. He fixed it right away and I was out of there within an hour. Ken is very friendly and knowledgable regarding computers. I can't speak to his pricing, but it cost a lot less than buying a new computer. I thought the pricing was reasonable. I would use his services again. read more

Ken is a professional who takes time to explain the issues and resolutions. I will use him again and again, as well as encourage others to use his services. My HP laptop runs like a new machine. Thanks for restoring my laptop. read more

Ken was quick, thorough, and clear. After fixing a wiring issue on my PC in only 15 minutes (!) he explained exactly what he had done, and gave me a 60 warranty so I could come back and get it checked out again if anything went wrong. He also gave me some tips on how to fix another problem I was having with my computer. So happy my machine is working again! I would recommend Ken to any friend having issues with their electronics. It's a relief to not have to go through the corporate wormhole to get a simple issue fixed! read more

On 12/6/21 before an international trip to Brazil. I purchased an iPhone 13pro from kens tech repair for 1100. It was advertised as new on Craigslist. I did my due diligence and ran imei and it was clean but found out on 2/17/22 from calling T-Mobile that it was reported stolen on 12/17/21. So he sold it then reported it stolen. I assume an insurance replacement was sent out. The phone was for my uncle abroad and he wasn't able to drive 10 hours to return it to me before we left for home plus Ken said he was going to pay for an unlock service a few days before I left. Which I communicated to him. I was in communication with him and only after I said I would make a report I was contacted back. He said he would have the imei unbarred through an eBay provider but I haven't heard back since January 27th which was when he said he purchased and would take 7-10 days to go through. I've message multiple times with no response but only get responses after I said I will review his business and make a police report. He keeps saying to bring phone back but that's not possible. I had the opportunity when abroad to pick it up but he said he was going to pay for the unlocking service so I left it there. Classic stalling I suppose. I checked and the phone is still locked. Buyer beware. I have all the messages. I tried to make this right. I hate writing reviews but my uncle is out 1100 usd which in Brazil is a ton of money. Just trying to save the next person. read more

I decided that I was going to give Ken 5 stars even if he didn't fix my iMac hard drive. After I dropped off my computer, he called me with an update before I was home. Ken is the ultimate professional. He is honest, clear and efficient. He told me there was a 20% chance that he would be able to recover all of my data...and he pulled it off :) I am thankful to have found Ken and would not hesitate to use him again in the future. read more

Best service ever. Fast turn around time and reliable service. Will always choose kens tech repair for all my computer repairs. If you need any pc or mac repaired I most definitely recommend this place! If I can give more stars I would definitely do so. Check it out yourself and you won't be disappointed! Thanks kens tech repair! I will surely always come back! read more

My PC died (or what I presumed had died). I called Ken and he came out within a few hours. He diagnosed the problem and concluded it was either the video card or the mother board. We talked it over and since my computer was about 10 years old, I decided to get a new computer (just the tower). He got me the new tower, installed all my files and programs and I was set to go within 24 hours of his diagnosis. WOW, what service! read more

My MacBook Pro dropped to the ground when I was in the restroom after meeting a client. Ken was able to repair my laptop in just a few hours of work and I was able to work right away the next day. What a relief that Ken has solved my urgent frustration by avoid sending my mac to the Apple Store and waiting for weeks to repair! I highly recommend his diligent work overnight for my urgent need with a very affordable price than what Apple Store would charge me for! read more

Ken was awesome!!!! Thats all i gotta say when you need a computer repair ,reprogramed etc, hes the man it was done on time an i havent had a problem since ,my phone i phone 6s repaired hes on point I recommend him to anyone ......thanks ken again!!!' read more

I had a problem with my iMac and he knew exactly wat was wrong with it . He does business from home but he is very nice n cool guy n very responsible with all computer skills. He guarantee all his work n even he will go over his limit to help anyone out if he can . A true gem of computer repair . Thanks so much . One of the best , cheap n skillful tec. read more

Ken is extremely knowledgeable and helpful when it comes to tech and repairs. I am like an old lady when it comes to my knowledge on technology, but Ken took the time to explain to me the problems I was having with my phone and computer and find quick solutions to fix the issues! Whenever I need a repair I will go back to Ken because my first experience with him was so good. read more

This is the go to guy if you have any electronic issues! Very knowledgeable and knows his stuff! Geek Squad who??? Totally recommend!

Ken sold an excellent laptop and gave me a warranty he assured if anything went wrong with it he'd fix it great business!

Have had to call kens tech repair a number of times for my two restaurants. Always fast friendly and most important reliable. Kens a jack of all trades and will get you back up and running in now time. Keep up the great work!! read more

So i was looking online for a affordable place that fixes who could fix my macbook cause obviously my insurance from apple had just ran out and i didnt want to pay a arm and leg for "mechanical issues" as i was told by a apple "genuis" well i was online and came across A1 computers which looked pretty decent .. when i met up with Keenan he was actually a really awesome guy. He told exactly what was wrong with the computer and actually taught me some things as well. It was super affordable for my budget and there were no lines ... no waiting .. he gave me the exact time to come and get the computer and that was it. I am so glad i found this gem cause computers now a days are no joke to fix and really expensive if your a dork like me. (Lost charger .. cracked screen) also helped my sister with her computer too .. so hope you get the clientele i send your way Keenan and thank you so much.. you are a lifesaver ! read more