I read the great reviews and decided to book a couple's massage for my husband and myself. It was…read morethe first time in months that we able to arrange for someone else to help with our kids. I got him all pumped up for this and when we got there? The gentleman was totally confused at why we were there. He explained that he didn't read the booking and wasn't able to do a couples massage since he had someone right after the appointment. It might be the best massage on earth but we won't ever know because they use a booking app that they don't read. Will definitely go elsewhere in the future. Super unprofessional and the reaction by the massage therapist was really flippant like it didn't matter. This was going to be my husband's father's day treat since we spent the actual weeks around father's day in the hospital with our daughter so this was just a huge bummer.

Michael was great. It.was my wife and I anniversary so we decided to get massages but could only…read morebook 1 for the day but when we got there he took us both even though his hands would suffer for it. The massage itself was great. My entire body is very sore like I'm made up of 1 gigantic bruise so I was expecting it to be a really painful massage. In a few areas it was but over all it was far less painful than I imagined. I had no pain afterwards though. The guy either has magic fingers or is just THAT skilled. I got this massage 3 days ago and have for the first time in literal years slept through the entire night without waking up. We conversed throughout the entire massage. I'm sure some people may want to sit in quiet but not me. TLDR; Best of the best masseuse. Highly recommend. He's very interactive with his clients which I enjoy.

I would highly recommend Ken and Cherry at Customized Massage to anyone! My mom originally…read moreintroduced me to them, and my wife and I have been going ever since. They're both amazing at what they do and always make you feel comfortable and well taken care of. Every massage is personalized to what you need that day, and we always leave feeling so much better. We're really glad my mom introduced us to Customized Massage and would absolutely recommend Ken and Cherry to anyone looking for a great massage!

Love this place! I've gotten massages for both my mother in law here and really enjoy it every…read moretime. The location is easy to find right in Kent and close by my home in Renton. The prices are also reasonable given changes to price increases

A friend referred me to this place last year for my accident. They are very responsive to calls and…read morerequests for appointments. They seem to be able to accommodate appointments in a timely manner as well- you don't have to wait weeks to be seen. The staff here seem friendly and communicative upon phone conversations and first visit with my partner after his recent accident. They offer a full exam including X-rays to determine the proper need and level of care. Great first impression. I'd recommend to anyone.

From my boyfriend and I's very first visit, they made us feel so welcomed. All staff were very kind…read moreand made sure we were acknowledged the second we walked in. Doctor was super friendly and very knowledgeable by asking all the right questions to ensure he understood the pain we felt and where at the time. Not only did he ask questions he made sure to answer all the questions we had at every visit until we no longer needed care. Coming to the chiropractor was new for us considering it was the first (hopefully last) car accident we had been in and the entire process was smooth and went by quick! Finding a good chiropractor was not easy but this was closest to home and I would recommend this office to anyone in the Kent area. Thanks again Doctor!

I don't get a massage too often -- it's a special treat when I do, and I tend to have high…read moreexpectations. This place definitely met them. The room is nicely decorated, with soft music playing, and Sandi made sure to ask what areas were bothering me, and what I was looking for in my massage (what style of massage, how firm a touch I wanted, etc.). I went in there having been stiff and sore in my neck and shoulders for a couple of weeks, and left feeling like a new woman! She did a skillful job of working out all the tension from my very stiff muscles and also of seeking occasional feedback to make sure I was getting what I wanted. Looking for a great massage? Give Sandi a try!

I am resubmitting this review due to I gave Sandi a 5 star rating, but somehow when it actually got…read moresubmitted it went as a 3 star. Sandi's massage was definitely rated a 5 star for me. I had my first massage with Sandi yesterday morning. The atmosphere of her massage room was so peaceful, perfect for a massage. She played peaceful/calming music during the massage that put me in a relaxing state immediately. The massage itself was incredible. She knew exactly what spots needed special focus, the pressure was just perfect, and she checked in periodically to see if it was too much or too little pressure. My comfort was her number one concern. She even made sure the room was at the perfect temperature, making sure I wasn't too cold or warm. I will definitely being go back for more massages from Sandi.

I recently went to this studio for the first time and left very distressed. Before my appointment,…read moreI filled out the studio's online intake and consent forms. On the forms, I clearly indicated two areas of my body where I did NOT want to be touched. During the massage, my therapist touched those zoned off areas three times. The first time, it shocked me because I had clearly not consented to that area being worked on. I quickly asked the therapist to not touch me there and she didn't even verbally acknowledge me--she just moved her hands. It was deeply unsettling, and it happened two more times. I couldn't believe it. In the end, I paid over $200 for a session that left me feeling violated instead of rejuvenated. I don't know if this happened due to a lack of therapist training or a procedural failure. In either case, my consent form clearly wasn't reviewed in advance. I have attempted to resolve this issue privately with the studio by submitting feedback through their Listen360 survey (which I assume is not anonymous because it collects my initials). I waited a week for a response, but none came. I'm sharing this story because we ALL deserve to feel safe, heard, and respected in their own bodies. I hope the studio takes this seriously and ensures nothing like this happens again.

I've been living in Auburn now for about 6wks and decided to get a massage to recover from the…read morestress and anxiety around moving! Elements offered a special, first-time discount and I sprang for the 90-min massage with hot stones. Patrina was awesome! Firm pressure helped release my sore and tense muscles. She was friendly and gave a well-rounded, all-over treatment.

Had my first prenatal massage with Morgan and absolutely loved it! She was very kind, made sure I…read morewas always comfortable, and relaxed. I highly recommend. Her place was very clean, smelled amazing and she had the perfect playlist going. I'll be seeing her through the remainder of my pregnancy & will probably continue post pregnancy too.

Wonderful experience! Got the one hour pregnancy massage. My husband bought us a membership to…read moreMassage Envy but in my final trimester I need more than one massage a month and rather than pay $50 to get another 'okay' 50 min massage I don't mind paying a little more for a good, satisfying, quality massage that's actually closer to 60 min. Morgan was friendly, helpful and knowledgable. And when I left my water bottle behind she called me within minutes so that I could go back and get it. She gave me lots of tips for coping through labor and dealing with pain. I highly recommend her and will be back!!

Initially went to this studio to help calm down tension that was causing significant pain in my…read moreneck/head after tying to relieve it on my own for a week. Had a session with Jenni that knocked it right out. She not only relieved my acute issue but began addressing the underlying tension etc better than anyone I've seen before. I then booked a session a week for about a month to help work out even more underlying knots etc throughout my body. Jenni also gave me great tips and recommendations for ongoing maintenance. Highly recommend Jenni for a real and targeted deep tissue treatment!!

Leaving a new review because I've now had massages from three additional staff: Ixtel, Holly, and…read moreNorie. All three are skilled, caring professionals who provide attentive, top quality service. The Studio offers evening hours most days, too Do your body a favor and check them out!

My therapist is AMAZING. Most calming voice ever. I just wish the business owner would allow the…read moregirls who work there to do their own scheduling. Otherwise, the business needs to let the ladies work a 9-5, and a front desk associate needs to do all the scheduling. You don't have a front desk person and unless the therapist is right by the book, it's difficult to schedule. LOVE my therapist Jennifer.

Best place to get a massage, ive been seeing Dorene for the last 2 years. She has helped my back…read moreand neck after two accidents. I highly recommend this place to anyone with an injury or someone that just needs a massage. Kudos to Dorene the best massage/therapist I've ever known!

Amazing chiropractic and massage therapy. Great bedside manner and effective treatment.read more

I have been seeing Dr. Momyer for several years now. I suffer from Scoliosis, compressed discs and…read moreArthritis. His expertise in his field of practice is very evident in results. His use of gentle manipulation, cold laser treatments and other techniques are used. He has so much patience, respect and humility. He answers all questions with explanations. Kathy is awesome as well. Monique, the massage therapist is professional and friendly. She definitely knows her stuff. She's respectful and also explains everything. I would highly recommend Dr Momyer and Monique to anyone searching for the best Dr. Of Chiropractic medicine and therapeutic massage. Janet M.