Lined up early. About 12th in line. Once opened, they had plenty of staff. In and out in no time…read more Easy.

the fickin bad dmv ever this mother fuckers put u in line for more than 3 hours and most of the…read moreseats are empty in inside employes are using the phones and said break time there no way taking break more than 30min please do not come

Best experience in all my years of driving. Customer service was beyond expectations. The lady that…read morehelped me was so nice and answered all my questions, without hesitation. She even gave me her pen I love pens. The lines were long but I didn't have a long wait. The people there were fast. I recommend this location

This is the best experience I've had at a licensing place. The wait was pretty short, and the staff…read morewas efficient and very kind and helpful. I don't know what it is about these kinds of places, but the employees always seem like they hate their jobs. I got non of that here! I live in Lynnwood, but I enjoyed the experience so much, I would make my way down there if I needed to take care of any licensing tasks again!

Very helpful and very efficient from the time I walked in the door. I think the total wait may have…read morebeen 10 minutes. There was a constant flow of people but it seemed like I was in and out :)

I have had my car in my ownership for several years & had the most difficult time receiving the…read moretitle from the dealership (the lady who helped me at Valley Vehicle said that Honda is actually one of the top 3 offenders for this - who knew!). Once I retrieved that, I needed to update it and change the info which requires a visit to Valley Vehicle. After visiting their website, I was able to reserve a place online via the Skiplino app. Very easy to do and reschedule (as this appointment happened the week of the Bomb Cyclone!). Apparently this place was open the entire time which was impressive. I went in on a Friday morning and was greeted right away. They were really helpful & able to assist me quickly at the time of my scheduled appointment; I unfortunately wasn't able to catch the name of the lady who helped me yet I was able to walk away with what I needed in about 20 minutes.

I was in and out today (12/23/25), getting my vehicle's tabs renewed. Took less than 5 minutes,…read moreactually. There were several people sitting down and waiting inside already, but none of them were there for a renewal. It was probably the quickest process at the Licensing Agency that I have ever experienced! Great customer service was provided by the teller at the window and helped me with what I needed in a timely fashion.

I've been here 3 times to get new plates and tabs... There are 5 windows and well,,,, not a fast…read moreprocess! Some were counting money 3:00PM, Others were doing computer stuff, while those of us in line were feeling invisible! No I didn't get my plates and tabs, they closed with 4 of us still in line! Will search out a different location to achieve my goal plates and tabs! Go somewhere else, this is not the place to go in my experience. Poor Quality from my perspective and customer experience, poor!

So, I went to this agency because my license was expiring and it was the closest place I could find…read morebefore my birthday. I showed up to my appointment with my passport, my license, and my vehicle registration. The board showed a long wait, even for appointment times, but it turned out not to actually take that long and I was in only a couple of minutes after my appointment time. I strode confidently up to the numbered counter when my name was called, and was greeted with a smile by a friendly person at the counter. I told her I was there for my 'enhanced license'. I handed her my passport and my old license. She says "... and proof of address?" so I hand her my registration. She takes a look at it and says "... and where's your address on this?" My face turned pale. I had habitually removed the address portion because I had vehicle prowls before and didn't want someone who prowled my vehicle in public to go to my house. I said, "I'm so sorry... I can come b..." but before I could finish that thought, she goes "Well, let's see if we can find it online." She spent the next 20 minutes hunting public records. We went back and forth with friendly banter, she talked to her coworker, and eventually found some esoteric document related to my home, and printed it out, and said something like "welp, it'll either work, or it won't." She was nice to me the whole time. It was completely my fault. She could have told me to pound sand and come back better prepared. She did not. She gave me some light ribbing but I never once felt unwelcome, and in truth I felt like I had just accidentally picked up a winning lottery ticket. My winnings? Faith in humanity, restored. I never found out her name. But she did tell me her birthday was close to mine. In the spirit of the day, I'd like to think her name was Julie. Happy Birthday, Julie. Or whoever you are.

I had a very disappointing experience at the driver's licensing office today…read more I was standing next in line waiting to obtain a disabled parking placard following a recent craniotomy. While I was waiting, a couple walked into the office. They did not get in line. Instead, the employee with the long brown hair saw them as they entered, asked them from the doorway what they needed, and they replied that they needed a new license plate. The employee then told them they would be helped right away. She looked directly at me--the person who had been waiting in line--and told me that I needed to wait. Another employee beside her pointed out that I had been in line first, but she again stated that the couple would be helped before me. I was shocked and confused. When the next counter became available, the employee who had spoken up looked at me and told me to go to that counter. I left wondering why the established line was ignored in this situation. Why was a couple who had just walked in offered immediate service before someone who had already been waiting? As a minority, this experience left me questioning whether I was treated differently. If there was a policy that justified this, I would appreciate an explanation. If not, I hope management reviews this incident so no one else has to leave feeling the way I did.

As long as you have an appointment it goes smoothly! The lady we met with was patient and answered…read moreall of our questions. The security guys were super nice and helpful with getting us checked in. All around good experience.

If You Give This Place Anything More Than 1 Star Only Because You Got To It's Obvious You've Been…read moreBribed Or paid By Far The Worst Unprofessional Company Place I Ever Came In Contact With And I had An Appointment When I Got There I Waited about 5-6 Minutes The Lady Called My Name I Went explained My Situation The lady Was super rude I Told Her my Husband Was bringing The Rest of The Paper Work Up Stairs (MindYou Theres a Whole Elevator) she Didn't even give him a minute telling me my appointment is 10 minutes I said I hadn't even been sitting in the chair for 3 She Tried To Argue And Continue To Tell Me bout the 10 min appointment and I could take another number and just wait in the lobby.......... Just Really Rude unprofessional So I Asked To speak With The Manager Because At This point I Was very Upset Plus I'm pregnant...... it Took Entirely Too Long To Even Speak With The Manager I Jss Walked Off Crying Upset Because My Pregnant Emotions Kicked In an I Was Over The Entire Place!

This is THE WORST company EVER!!! I hired Anthony Glover on March 18th and he said that he was…read moregoing to give me a password to log in to my portal for the investigation that was supposed to start on 3/23. I sent the money cash app, and haven't heard from him since. I've tried to contact them over a dozen times and Anthony's so-called "assistant" doesn't seem to exist because her extension can't be connected no matter what you do. Anthony Glover disappeared with 422.00 of MY MONEY!!! I called today and told them I was going to file a police report for the money THEY took!! STILL NO RESPONSE! I'm sick of scumbags like these in New Mexico that try to get ahead on someone else's dime when they don't want to work for it!!!!

I can't believe that I fell for it but I did. The moment that I sent these scammers money they have…read morebeen completely unresponsive. I will be reporting you guys today. I'm a firm believer in Karma, what goes around comes around. And I can 1000% assure you that these scammers are the ones that are giving themselves a 5 star rating. AVOID AT ALL COST!!!! Please explain why your 24/7 company NEVER picks up the phone? And I really like how you guys conveniently called me back and hung up once I left a bad review. Do really think that's gonna help your case? You guys are a Joke

Arrived at 7:24 AM. At 9:00 AM, doors opened. Individuals…read morewith appointments were slowly allowed inside, while those without appointments--including disabled individuals--were required to wait outside. I was finally allowed in at 9:11 AM, checked in at the kiosk, and waited. At approximately 9:32 AM, my number (S196) was called. I explained that I had received a fully favorable decision for both SSI and SSDI and that my concern was specifically regarding my SSDI payment, which had not yet been received despite prior processing steps already being completed. The agent immediately defaulted to a scripted response, repeatedly stating that everything was "being processed," without listening to or acknowledging the specifics of my situation. I clarified multiple times that I had already completed my interview in February and had received SSI, but not SSDI. Instead of addressing the discrepancy, the agent continued to repeat the same generic response. I then requested to speak with a supervisor. I was told I could not, because she had already "answered my question." When I calmly asked again, she closed the window on me without providing her name or any assistance. Security then began pressuring me to leave. I stepped outside, contacted my attorney, and returned to formally request a supervisor. I was made to wait outside again--standing, in the cold--until approximately 10:52 AM before being allowed back in. After additional waiting, I was finally able to speak with a supervisor and file a formal grievance. I left the office at 11:19 AM. This experience reflects a serious lack of professionalism, accountability, and basic respect--especially toward individuals with disabilities who rely on these services. Requiring people to wait outside for extended periods, combined with dismissive and obstructive staff behavior, is unacceptable.

There was a Latino man--dark-complexioned with a thin mustache--who refused to help us simply…read morebecause the person accompanying me (who needed the service) didn't speak English. He muttered to his coworker, "Anyone who comes here is obligated to know English." Since I speak English, I understood him and asked, "Why do you say that? We requested an appointment with a Spanish-speaking representative, and there are plenty of signs in Spanish here." In the end, he sent us back to the waiting room and told us to wait while he attended to someone else; more customers kept coming in, but we weren't called. We ended up missing the appointment... and felt discriminated against by someone of our own Latino background. We returned nearly 16 days later, and this time we were assisted by a white American man who didn't speak Spanish but was incredibly kind and respectful; he helped us wonderfully with everything, and the process took no more than 10 minutes

I am a lawyer in California and have done business with numerous process servers. I uploaded the…read moredocuments on the ABC website and they were served in downtown New York City the next morning. It was incredibly fast. The proof of service they provided was not the one I sent them to fill out. It was one that the process created correcting two mistakes I had made. All this for $75 in Manhattan where you can't get lunch for $75. I am very pleased. I usually check Yelp reviews before I do business with anyone but I didn't do it with ABC. If I had I would not have used them. I have never seen so many negative reviews for a business on Yelp. If ABC wants to avoid future bad reviews they need to advertise their services as "satisfaction guaranteed or your money back". Then tell their independent contractor process servers that if a negative review is left on YELP due to negligence on their part they are history. ABC can respond to this review and let Yelp members know if they have made any policy changes.

Very disappointing experience. I paid for process serving and provided instructions during the…read moreintake process, including a note that the address I entered was not the business's physical location. Their system requires an address to be entered, which is why I included that information in the notes. Despite those instructions, the notes were ignored and service was attempted at the address I specifically indicated was not the correct location. When I contacted customer service, they acknowledged that my notes had been overlooked but refused to take any responsibility or provide a resolution, stating that because I entered the address, the failed service attempt was my responsibility. They ignored the fact that their system required an address and that I had clearly explained the situation in my instructions. The issue was never that service was difficult. The issue was that the instructions I provided were ignored, and when that mistake led to a failed attempt, there was no accountability and no effort to make it right. I would never recommend this company.

I went here for my biometrics appointment required to renew my green card after 10 years, and I…read morehave to say it was about as painless as it possibly could be. It took far longer to renew my WA state driver's license! The staff are all very helpful, polite and understanding, and seem to at least try to make it as stress free an experience as possible. Anytime you have to deal with the DHS its going to be stressful no matter what, but once through security, the three or four employees I spoke to seemed to be aware of that, and so do what they can to make things as comfortable as possible. So kudos to the staff there, who don't have easy jobs to begin with. I'll jot down my experience for others that have to go through this. I had my appointment for 2pm, but got there about 45 minutes early. Tons of parking is available within about 100 yards of the front door at a flat rate of $7 (CASH ONLY), which I think is the same price I paid 10 years ago so that's cool. I was in and out in about 20 minutes, maybe even a little less. You first go in through the front door and immediately stand and wait in a short line to be put through security which is no different than airport security with the shoes off, etc. I didn't time it, but there was only 1 or 2 people ahead of me, so I got through in a minute or so. I don't believe there were any chairs if standing is difficult, but I only stood in line for a minute, maybe two at most. Security were fine, not intimidating at all and helpful with any questions I had. Then I wasn't sure where to go, but signage directed me off to the right down a lane into a room where the biometrics is done. Once in the room I filled out a short form with my name, weight, height, country of citizenship, etc and an employee who just happened to be walking around offered help and pointed me to the window #11 where a nice gal took my documents. I even gave her the wrong document by accident since they sent me two that looked identical, but it didn't appear to be an issue, and I eventually figured that out and give her the correct one. I asked her if there was a restroom available, and she said down the hall to the right. Can't review the restroom as I didn't use it. I then walked through the door into a large room with chairs lined against the wall, but there was only one person there waiting, and so I was immediately waved to the biometrics area and was greeted by a nice woman who was in a good mood, and that immediately put me at ease. Normally I don't say a word or ask questions of DHS staff just to make sure things go smoothly but she was friendly and laughing so that made things feel much less intimidating. My picture was taken (she said I can smile or not), and fingerprints recorded in about a minute or two, then I was ushered down to a desk 30 yards away for which there was no line, and immediately sat down and filled out a customer review card they wanted me to fill out, which is just three questions. I gave them 5/5 for all three. The fellow there was also friendly and explained to me he was going to put an extension sticker on the back of my old green card, which is good for a year, and then said I'll get a new green card in the mail which is good for 10 years again. I think many of the staff there may have been immigrants themselves at one point, so they have some understanding having gone through the process, and so seem to have empathy for those going through it the first time. The staff likely have to say the same thing to each person which has to get tedious, but there was no sign of boredom or apathy, and everyone happily answered all questions I had. Once I had the extension sticker I was free to leave. Like I mentioned it took a total of around 20 minutes and since it was at 2pm, traffic there and back from north Seattle was minimal. It was about a 30 minute drive on I5 from Northgate. The neighborhood the building is in doesn't have a lot of shops, restaurants, etc, so don't expect a Starbucks next door or anything nearby to wait if you get there early, its a bit of a no man's land, but the appointment time just seems to be a suggestion, not written in stone, so I was received immediately even 45 minutes early, and if I had been late, I don't think there would have been an issue, which was one thing I was worried about since it says if you "miss your appointment", your green card will be assumed to be abandoned. Scary for anyone who has had to go through the time and expense of getting one, but being a few minutes late didn't seem to be a concern. Don't quote me on that, and I suggest being on time or early, but the appointment time seemed more so that they can meter people in without very busy times, then dead times etc. All in all it was a very easy experience, and kudos to the staff there for making it so.

I was a little nervous coming here for any interaction with the federal government with the current…read moreadministration. We got through security pretty quickly. It is like airport security, except you get to keep your shoes. The line to show our documents wasn't too bad. We were able to go in as a family, with an adult accompanying the children. The officers taking our biometrics were reasonably friendly and accommodating of little kids. Overall we were in and out faster than I had expected. The scammy part is the expensive required parking in their private lot. The location is on a big, busy road that you can't safely cross on foot, so the only option is to park in their lot. $8 or whatever it was for 15 minutes of parking. It is like you are at a tourist location in Dow town San Francisco for those prices. What a rip off.