So, I went to this agency because my license was expiring and it was the closest place I could find…read morebefore my birthday. I showed up to my appointment with my passport, my license, and my vehicle registration. The board showed a long wait, even for appointment times, but it turned out not to actually take that long and I was in only a couple of minutes after my appointment time. I strode confidently up to the numbered counter when my name was called, and was greeted with a smile by a friendly person at the counter. I told her I was there for my 'enhanced license'. I handed her my passport and my old license. She says "... and proof of address?" so I hand her my registration. She takes a look at it and says "... and where's your address on this?" My face turned pale. I had habitually removed the address portion because I had vehicle prowls before and didn't want someone who prowled my vehicle in public to go to my house. I said, "I'm so sorry... I can come b..." but before I could finish that thought, she goes "Well, let's see if we can find it online." She spent the next 20 minutes hunting public records. We went back and forth with friendly banter, she talked to her coworker, and eventually found some esoteric document related to my home, and printed it out, and said something like "welp, it'll either work, or it won't." She was nice to me the whole time. It was completely my fault. She could have told me to pound sand and come back better prepared. She did not. She gave me some light ribbing but I never once felt unwelcome, and in truth I felt like I had just accidentally picked up a winning lottery ticket. My winnings? Faith in humanity, restored. I never found out her name. But she did tell me her birthday was close to mine. In the spirit of the day, I'd like to think her name was Julie. Happy Birthday, Julie. Or whoever you are.

I had to pay a visit to the licensing service to obtain the enhanced ID (aka Real ID) for domestic…read moretraveling. I strongly recommend everyone to make an appointment way ahead of time because it will save you so much time! My appointment was at 3:30pm. Arrived at 3:15pm for a ticket. What I noticed was that, people who came after me but had an appointment prior mine still get the priority. My number was called at 3:28pm and got my visit wrapped by 3:35pm. A week prior, I tried to walk in hoping to get an appointment. But the staff told me it will take me at least an hour to 1.5 hours wait. So I ended up leaving and stuck with my originally scheduled appointment.

I was in and out today (12/23/25), getting my vehicle's tabs renewed. Took less than 5 minutes,…read moreactually. There were several people sitting down and waiting inside already, but none of them were there for a renewal. It was probably the quickest process at the Licensing Agency that I have ever experienced! Great customer service was provided by the teller at the window and helped me with what I needed in a timely fashion.

I've been here 3 times to get new plates and tabs... There are 5 windows and well,,,, not a fast…read moreprocess! Some were counting money 3:00PM, Others were doing computer stuff, while those of us in line were feeling invisible! No I didn't get my plates and tabs, they closed with 4 of us still in line! Will search out a different location to achieve my goal plates and tabs! Go somewhere else, this is not the place to go in my experience. Poor Quality from my perspective and customer experience, poor!

Appreciate the consistent service they provide to everyone. They were very busy with a long line…read morethat kept growing and still provided great service!

slow as all hell. line out the door with zero sense of urgency. they have the tv blaring music in…read morethe lobby so nobody can hear one another. Coming from Georgia where they have a machine next to a coin star that can do the job of this entire office, insane

Amazing service, super fast and extremely knowledgeable. Miles away better than any government…read moreoffice. Thank you!

Professional and very courteous! They are a lot better than the DOL in Silverdale.,,...,.....read more

I have always had a great experience with M&L Auto Licensing! They are polite, friendly, and very…read morehelpful. Today I went in with 4 tab renewals, and Daniel helped me without any complaint about how many I had, and had me done and out of there in mere minutes. I have been going there for many years and have always had exemplary service! I highly recommend M&L!

They only take cash or check. ATM on site has a fee. No sign anywhere about cash or check; they…read morejust tell you when you pull your card out. Feels like a racket to make extra fees. Office is dark, dingy feeling; feels very sketchy. The state ought to require this kind of business to take debit cards, given that vehicle licensing is not voluntary. Please join the 21st century and take cards; this is not 1985.

Welp, I easily placed an order online for my expired tabs. Yes the tabs are ridiculously expensive,…read morewith excessive added fees but that's not in their control. I ran through the door ten minutes before closing and was greeted within 5 minutes. The tabs were ready and off I went. There's plenty of parking and I was shocked there wasn't a line through the door. Lucky me and you for having this license office in the neighborhood.

Outstanding. Just walked in on a Wednesday morning at 11 AM. Plenty of parking. No line I was…read moreliterally called to a window by one of the three staff as soon as I walked in. Alicia was professional and no nonsense. It took her less than three minutes to process my tags and I left with them in hand out the door in five minutes. Incredible. At the rate they processed customers even if there were a line it wouldn't have taken very long. Just saying this is the kind of experience you want to have all day every day. Thank you for having such a competent staff. PS this is a family owned business. For 57 years. Amazing value for the time.

Look going to get tabs are a pain. And finding a way to do it without jamming up you work week is…read morehard. But this place is perfect. If you do your tabs online and pick them up here it's great. If you have to do it in person it's also great. The Saturday hours are perfect for you to get this all done on an off day (if you have Saturday off). Also, let's remember to follow instructions at the location, bring all your Paperwork and know the person's helping you is there to help you so let's not get angry at them because of something that is not their fault as they are just doing their job. I highly recommend this location as they are helpful and they are very willing to help you. It's got quality service across the board.

I feel like they have to many strange rules for the customers. Cell phones not allowed. Strange…read morelines painted on the ground they want you to stand on even if there is only 4 people in there someone will for sure let you know where they want you to stand. Don't use a card because they always charge some ridiculous service fee for using debit or credit. However most the workers are knowledgeable and seem to get you in and out in a reasonable amount of time.

Great business I would highly recommend . They are professional & we always can rely on them to do…read morethe right thing.

I've been using Julie's Licensing since 2021 and have had an outstanding experience each time. She…read morehelped me register a car when we moved back to Washington, to get UW plates for my truck, and to help register a new car in the state while I was stationed in Virginia. I'm in the military and keep Washington as my residence, I recently bought a car in Virginia and she helped me register it in Washington through the mail. We went through the steps on the phone, mailed the forms, and had my plates and new registration a week later. Her licensing process is easy, fast, and thorough. Whether you're in the military or not, I highly recommend this business. If we have to do any other registration items I will definitely go back. She is the best!