I had to pay a visit to the licensing service to obtain the enhanced ID (aka Real ID) for domestic…read moretraveling. I strongly recommend everyone to make an appointment way ahead of time because it will save you so much time! My appointment was at 3:30pm. Arrived at 3:15pm for a ticket. What I noticed was that, people who came after me but had an appointment prior mine still get the priority. My number was called at 3:28pm and got my visit wrapped by 3:35pm. A week prior, I tried to walk in hoping to get an appointment. But the staff told me it will take me at least an hour to 1.5 hours wait. So I ended up leaving and stuck with my originally scheduled appointment.

There is a brain-dead atmosphere in the narrow office as customers with licensing issues shuffle…read morevery slowly in line. The clerks all seem to be 'trainees" with limited authority. The manager, aware that lines are long, hides in her office to avoid having to deal with problems. She should step up the the counter and help. Why? This is a private business which gets its significance from the State of Washington. They are the only game in town. They seem to use this fact to guide their business strategy. Clearly, it is an enterprise with little reward and a lot of irksome problems that come with waiting on the a public that is lazy, ill-informed and impatient. Like me. This company has no incentive to 'get better', preferring to hide behind the skirts of the Department of Licensing in Olympia. In a small way, I feel sorry for the people who work here-- The fact that they are designated 'trainee' suggests they have not been there very long (or that the manager/owner uses that title to avoid paying a higher wage. )

I was in and out today (12/23/25), getting my vehicle's tabs renewed. Took less than 5 minutes,…read moreactually. There were several people sitting down and waiting inside already, but none of them were there for a renewal. It was probably the quickest process at the Licensing Agency that I have ever experienced! Great customer service was provided by the teller at the window and helped me with what I needed in a timely fashion.

Went in to renew my registration and could not have asked for better service, I had no idea what I…read morewas doing and Vivian was knowledgeable, efficient and kind. Great place if you need tabs or help with registration.

Convenient location for us. Well staffed so no long wait in line. Friendly to customers and patient…read morewith folks who had many questions.

I came in last week to register my Truck and was helped by Claudia I believe was here name. While I…read morewas doing that I had a few DMV questions and she was so helpful and knowledgeable. I just wanted to say thank you! I asked a few people I know around Tacoma and they all stated this was best they've been too and I'm inclined to agree.

Amazing service, super fast and extremely knowledgeable. Miles away better than any government…read moreoffice. Thank you!

Good service and very quick. Very nice people too. I am always able to take care of my registration…read moreand licensing right away with them always.

I have always had a great experience with M&L Auto Licensing! They are polite, friendly, and very…read morehelpful. Today I went in with 4 tab renewals, and Daniel helped me without any complaint about how many I had, and had me done and out of there in mere minutes. I have been going there for many years and have always had exemplary service! I highly recommend M&L!

They only take cash or check. ATM on site has a fee. No sign anywhere about cash or check; they…read morejust tell you when you pull your card out. Feels like a racket to make extra fees. Office is dark, dingy feeling; feels very sketchy. The state ought to require this kind of business to take debit cards, given that vehicle licensing is not voluntary. Please join the 21st century and take cards; this is not 1985.

Welp, I easily placed an order online for my expired tabs. Yes the tabs are ridiculously expensive,…read morewith excessive added fees but that's not in their control. I ran through the door ten minutes before closing and was greeted within 5 minutes. The tabs were ready and off I went. There's plenty of parking and I was shocked there wasn't a line through the door. Lucky me and you for having this license office in the neighborhood.

I came in to transfer my license plate and tags from out of state, and the staff made the whole…read moreprocess really easy. They walked me through everything step by step, told me exactly what I needed, and even wrote it all down for me. Super patient, helpful, and clear the entire time. Really good service and great value for how smooth they made a confusing process.

Look going to get tabs are a pain. And finding a way to do it without jamming up you work week is…read morehard. But this place is perfect. If you do your tabs online and pick them up here it's great. If you have to do it in person it's also great. The Saturday hours are perfect for you to get this all done on an off day (if you have Saturday off). Also, let's remember to follow instructions at the location, bring all your Paperwork and know the person's helping you is there to help you so let's not get angry at them because of something that is not their fault as they are just doing their job. I highly recommend this location as they are helpful and they are very willing to help you. It's got quality service across the board.

I feel like they have to many strange rules for the customers. Cell phones not allowed. Strange…read morelines painted on the ground they want you to stand on even if there is only 4 people in there someone will for sure let you know where they want you to stand. Don't use a card because they always charge some ridiculous service fee for using debit or credit. However most the workers are knowledgeable and seem to get you in and out in a reasonable amount of time.

Great business I would highly recommend . They are professional & we always can rely on them to do…read morethe right thing.

I've been using Julie's Licensing since 2021 and have had an outstanding experience each time. She…read morehelped me register a car when we moved back to Washington, to get UW plates for my truck, and to help register a new car in the state while I was stationed in Virginia. I'm in the military and keep Washington as my residence, I recently bought a car in Virginia and she helped me register it in Washington through the mail. We went through the steps on the phone, mailed the forms, and had my plates and new registration a week later. Her licensing process is easy, fast, and thorough. Whether you're in the military or not, I highly recommend this business. If we have to do any other registration items I will definitely go back. She is the best!