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    Kentucky Orthodontics & Invisalign

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

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    11 years ago

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    White, Greer & Maggard Orthodontics

    White, Greer & Maggard Orthodontics

    1.5(2 reviews)
    3.1 mi

    As an adult going back to have braces placed for a second time I'm my life, I feel I know the…read moreroutine. I was givin a six to eight month expectation to have braces, but ended up having them on over a year. That was extremely disappointing. I feel if one of the orthodontists would have checked on me each visit this wouldn't have happened. My first appointment the assistant who was with me told me adult patients were their worst patients... Thank you for that, but being an adult I knew I wanted the braces off my teeth and worked to do everything possible to speed that along. Appointment waits were at least 10 minutes. Over all, I didn't feel like they knew how to deal with adult patients. My time is important to me I wanted to be in, be seen, and go on with my day.

    Would not recommend to ANYONE. They tell you what you want to hear to get you locked into payments,…read morethey say one thing to your face, and have very different things in the contract you sign. And unfortunately you are the only side held to your obligations. Was quoted a 24 month plan for my braces. Paid my down payment, started my plan and made all of my payments on time and in full. At the end of the 24 months they are still quoting me at least another 12 months in treatment (not because of anything on my end, I came to every visit when the visit was needed and even reminded them multiple times of what they originally quoted me verses where we were currently at, which they told me to do but again if you are doing your best in a timely manner why would you recommend your patients to continuously remind you of the timeframe???), but at this point my payments are complete and paid in full. Thousands of dollars out of pocket. A few months down the road I discuss POSSIBLY moving out of state with them and was told I would receive a large chunk of my payments back to cover the estimated remaining 12 months in treatment with a new orthodontist. With this information we decide to make the move, 10 hours away. Spoke with not one, not two, but THREE different associates in office on multiple occasions who ALL said the said THE SAME thing about getting a portion of my money back since I would need to start with a new office and were so far off schedule from the 24 months they quoted me. I was given a lady named Barb's card and told if I have not received my refund in a few weeks to call her. Took me almost 2 weeks to actually be able to speak to Barb only for her to tell me I would be getting nothing back since the office's obligation was the 24 months and now I'm outside of the 24 months. Basically said sorry the office lied to you, not our problem. This office only cares about getting your money, NOT about actually taking care of you or doing so in a timely manner.

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    Kentucky Orthodontics & Invisalign - orthodontists - Updated August 2026

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