I sought out Kenwood Hearing Center as they are a representative for Oticon hearing aids. I had asked them to look at a pre-existing owner hearing aid I have and they said they we take a look. It turned out to require a minor adjustment, and Martha graciously offered her assistance. Amazing to be able to hear again! From initial email inquiry, phone follow up, and subsequent appt., I was treated with utmost professional courtesy. I would highly recommend their services, based on their quality customer service. read more

I highly recommend the Kenwood Hearing Center. They always exceed my expectations for quality and friendly service. Thank you Martha for providing exceptional help today on such short notice. If you have ever wished for a caring hearing service provider, check out Dan Aubile and his staff at 55 Mission Circle . I don't think you will have any regrets. read more

Kenwood Hearing Center is Highly Recommended for all of your hearing needs. From the minute you walk in, you know that you are in good hands! Everyone goes above and beyond in making sure that you feel welcomed! Chalon is so passionate about her work and is a true professional who takes the time to answer all of your questions and concerns. After testing 3 different products, she worked closely with me in deciding which was the perfect fit based on my hearing loss. I have visited other hearing centers in this area, none can compare to "Kenwood Hearing Center"! Thank You All! read more

People say customer service is no more. Bill Diles and Kenwood hearing are the exception. Bill and his staff provided excellent, friendly and personalized service of the highest quality. Unreserved recommendation for all of your hearing needs. read more

What delight to be able to write a 100% positive review. After using Costco hearing aids for a couple of years I decided to see if upgrading would provide better hearing. It certainly has. Like other reviewers, I'm extremely pleased with the Santa Rosa Kenwood office. It's a model of service that's rare today with a welcome absence of pressure. Chalon is a smart, personable, knowledgeable, and patient young lady -- a pleasure to deal with. We seem destined for an on-going relationship as they are clearly in it for the long haul. read more

Amazing staff! Heather goes beyond the call of duty. Beautiful office... Classy but comfy read more

I cannot say enough wonderful things about the folks at Kenwood Hearing on Mission Circle. My mother has been a client for over 7 years and they have helped me on several occasions with special requests to borrow equipment when my elderly mother has forgotten to grab her hearing aids during wildfire evacuations. Dan Auble is the nicest guy and always makes my mother feel very comfortable during her routine office visits. Additionally, Martha, who manages the front desk, is extremely helpful and very friendly. You definitely feel welcome and appreciated whenever you visit this Kenwood Hearing center. read more

Very professional. Nice we office. They have really good equipment. Great people. Kinda of hidden back behind McDonald's.

We are so grateful for the excellent, expert services provided by Kenwood Hearing. My sister requires patience and speaking in simple terms while being fitted for hearing aids. Shalon does just that! Shalon takes whatever time is needed for my sister to understand her appliance and feel comfortable with it as well. We have been clients for many years and highly recommend Kenwood Hearing Center East. read more

I had such a GREAT experience here. Chalon was a dream to work with. I was able to "test drive" 3 different hearing aids for a week at a time to find the ones I liked the best. She explained everything and answered all my questions. I can't speak highly enough of the service I received there, and I left a very happy customer (and now I can hear!) I'm recommending them to everyone I know! read more

After a lot of thought, I had an appointment with Dan Able and found that my hearing had gotten worse and my hearing aids from Costco were no longer helping. I love the try before you buy. I wore the test aids for about ten days. I for the first time in my hearing problem that I could hear the wind in the trees, the clicker on the car turn signal and most importantly I could hear in a restaurant and converse like I used to Kenwood cares about the patient! Great service and follow up! read more

I strongly recommend anyone with a hearing issue to visit Kenwood Hearing Center at 1472 Guerneville Road, Santa Rosa. Ross Unguren, the hearing Aid Dispenser at the Center provides outstanding service. He is knowledgeable and cares about helping you improve your hearing. Also Heather Miller, is a great help and very patient with scheduling as the Patient Care Coordinator. Kenwood Hearing is definitely the place for excellent hearing care. Carol Rabin, Sebastopol, CA read more

When I realized it was time to check my hearing the first one I called was Kenwood Hearing Center on Mission Circle in Santa Rosa. I was instantly impressed by Martha and her upbeat, friendly, phone manner. She was also very knowledgeable and I decided this was where I wanted to go first. Dan, the audiologist that tested me was also very knowledgeable, friendly, and answered all my questions. More importantly to me, he took all the time I needed and I was never rushed. He recommended I try out different hearing aids to see what worked best for me. I ended up trying 5 different ones and there was never any pressure put on me, nor was I ever rushed. How rare is that! I found the one I liked and have been wearing it for 4 weeks now and its opened a new world of sound. Getting my first hearing aids was a big deal to me and I couldn't have been more pleased with my experience at Kenwood, from start to finish. I very highly recommend them. read more

My mother was in Santa Rosa for surgery when she started having problems with one of her hearing aids. Called these folks to see if they could do a possible repair. They fit me in on short notice, diagnosed the problem and didn't charge me for the simple solution. Super nice people read more

This is a great place to get your hearing aid(s) serviced. They have a nice and knowledgeable audiologist such as Dan Auble and an excellent friendly hearing aid dispenser Shalon Leopard including a very clear and helpful young man named Louis. The receptionists (like the rest of the staff) are awesome and excel in all areas of customer service! Scheduling is hassle free and I really like talking to them. Thank you Kenwood Hearing center for the wonderful work that you do. You guys rock! read more

I'm what you would call a "busy professional" and Kenwood Hearing Center has done an amazing job of making sure I can maintain my crazy 70-hour work-week as a psychologist and still get in for any support I need with my Phonak hearing aids! Martha at the front desk is an absolute magician when it comes to fitting me in with VERY short notice (even during Covid office restrictions), and Dr Auble is amazingly patient plus really knows his stuff! He knew which hearing aid to select that would work with my Samsung Note 9, and he can pair it up incredibly fast! And it turns out that the absolute best part of having hearing aids is that they work so great for streaming podcasts and taking phone calls from patients! I also love the rechargeable battery feature I selected along with the cool charging case! Bottom line: I knew that if I was going to make hearing aids work for me, I was going to have to have an office that provided me exceptional service; Kenwood Hearing Center has met my expectations and exceeded them! Thank you for the great product but even more importantly for the awesome service! read more

Dr Dan Auble has provided excellent sales and service of hearing aids for me for many years. The latest pair he set me up with from Oticon are a step above all others I have had in the past. Their new 'open' style of sound enhancement is remarkable. Moreover, Dan has been more than generous with the trial period. In fact, he set me up with 2 pairs to try each from a different manufacturer. This allowed me to make a better informed decision on what to choose. Everyone at the office is friendly and helpful. read more

I've been with this company since I was little girl. Love Bill, Christine, Kathy and the new additional to the company, Adam. Kathy greets you with her warmth heart and makes sure your schedule works with the appointment you need. Adam has been really great, helpful with pretty much everything I needed. I've been honored to try the new hearing aide for a bit to test it out and we had little issues so we had to change it few times, Adam has been very patient with me and made sure my needs were completely satisfied. I'd highly recommend them to you. read more

I can't write enough about how helpful the folks at Kenwood, Mission Circle, were to me, from cleaning out my ears to such a thorough explanation of the process, then the testing and finally, choosing the best hearing aid for me. Probably like many, my kids were encoring me to do this, I resisted, but am so glad I finally went. Martha at the desk couldn't have been more fun to work with, and Dan was above and beyond patient with me as I tried several different levels of devices. I truly know that all he wanted was for me to be happy with the process and the choice. I am now happily hearing everything on TV and my grandkids as I drive them around. What seemed overwhelming to me before I went was truly a pleasure by the time I finished. read more

Just recently visited Bill Diles, owner of Hearing Solutions in Petaluma, Santa Rosa offices. I just discovered the hearing aid I love. "Chile SP13" hearing aids. for folks whom have moderate-to-severe and profound hearing loss. When putting them on, just almost like analog, but it's digital. This Hearing aid, you can hear speech recognition well, and many more. It's amazing chili! Hearing Solutions Is that I highly recommend if your need for hearing aids. You will be happy you read this yelp review and happy with new hearing aids. http://www.goodhearing.com/ read more

This is the dream, a place where you are valued and cherished as a customer. The waiting room is comfortable and well appointed, a Kuerig coffee dispenser, and the whole place just feels good, current magazines and mini pretzels round it out and you feel like you are in a home. Dan Auble should teach Audiology, I was and am so impressed by the whole Mission Circle team. I even brought in my Mother in Law! Brava!/Bravo! for making my experience there awesome. I love My Hearing Aids! read more

Kenwood Hearing Center is an amazing place if you are in the market for hearing aids. Dr. Dan Auble is a very knowledgeable, caring and intelligent audiologist. The staff is very professional, warm and accommodating. I highly recommend KHC. read more

Dr. Dan Auble is the most caring and responsive audiologist imaginable. He worked with me to find solutions to my somewhat unique problems, and is still working with me to find the best way to use my electronic stethoscope with my hearing aids- have referred others to him, and each person has had the same great experience. His office is warm and inviting, and I have had enjoyed only the best interactions with his staff. Honestly cannot recommend highly enough- the ultimate in professionalism combined with the utmost in personalized care. read more

Excellent customer service by all the staff. Been going to this location for several years with my hearing issues & these people are always very helpful & friendly. Extra Kudo's to Chalon who has helped me the last few visits, could not ask for better service. Thank you Chalon. read more

I love Kenwood Hearing Center on Mission Circle! Shalon has been very helpful in fine tuning my hearing aids so they fit my particular needs. All the staff are friendly, responsive and accessible. It feels great to have my needs and concerns respected and dealt with thoroughly and efficiently. Shalon always considers ways to make things work within my insurance, so that I'm not spending extra money, but still getting what I need. I feel I can call on them anytime I need help with my hearing tech needs. read more

This is a 1st time for me to get hearing aids & my husband to get an 'upgrade.' My husband and Dan hit it right off,,,my hubby (an engineer) and Dan knowing how the engineering components worked. Dan is so knowledgable, caring and enthusiastic and ~~ JUST WANTING TO HELP THE CUSTOMER/PATIENT AS MUCH AS HE COULD. He made it as clear as possible that he wanted our feedback and even came over to our (close) home to help my hubby set up some wires that would help with T.V. connectivity. He treats us 'old folks' with as much respect as he does the 'yunguns'! Please keep your helping, enthusiastic attitude Dan! PS: It certainly has helped our communication/understanding between each other. Don't put off a visit! There is NO pressure! Suzanne Rutlin read more

I've required hearing aids since my late 20s, so I've experienced a lot of hearing aid suppliers. Kenwood Hearing Center on Mission is by far the best I've come across. They are professional, friendly, and service oriented. They came up with creative solutions for me and worked with me on a payment plan. Every time I've gone there I've been made to feel welcome. They serviced both my hearing aids, even the older one I did not purchase from them, saving me a second trip to a different place. They care about their clients and it shows. read more

Appreciated my visit to Kenwood Hearing Center for a baseline hearing test. Dr. Dan Auble's test was interesting and well done, good explanations of the various parts of the test. Done in an expedient but not rushed manner. Highly recommend! read more

Incredible service, above and beyond. And kindness too. Thanks to Dan and Bill! My 94 yr old Aunt's hearing aids needed replacement during this shelter in place. I was afraid for her welfare not being able to hear during this crises. Dan made a house call to fit her with new ones. Both were gowned and masked up and able to meet outside. Thank you so much, Kenwood for the excellent personal service! read more

In my opinion Kenwood Hearing Center is far superior to any other company I have purchased hearing aids from. I have had a hearing problem for the last 15 years, and have gone to six audiologists in this time. When I went to these people I felt like I was talking to a car salesman. All they wanted to do is make a sale, and after the sale they were not excited anymore.(neither was I) After being very discouraged with my previous experiences with trying to find hearing aids that actually worked, I made an appointment at Kenwood Hearing Center. I was totally impressed right from the start with Bill Diles. What was refreshing for me right from the start was that he did not have the salesman attitude. What he cared about most was my hearing, and doing something about it. I feel Bill and his associates are the best. If there were 100 stars in this review they would get them all. Larry B. read more

As someone who started wearing hearing aids at a fairly young age, I've been through my share of both aids and audiologists. Dan Auble at Kenwood Hearing on Mission Circle has proven to be the most effective audiologist I've ever worked with. Getting the proper fit and settings for hearing aids requires a team effort between patient and audiologist. Dan understands this and works with me to ensure that the burden of hearing loss is lessened as much as possible. He also takes an interest in his patients' overall well-being, which is a unique trait for many in the healthcare business. I feel confident that Dan will recommend the best choices for me and trust his judgement. Very glad I found Kenwood Hearing. read more

I put off getting my hearing checked for years because I felt broken, embarrassed, option-less, and afraid of hearing aids. I finally got the courage to take the first step and come in for a free hearing test. I worked with Chalon Leonard, and she was absolutely amazing. She explained everything that was happening, how it worked, what the options were based on my needs and finances. Here I was, partially unable to hear out of both ears my whole life, imagining this horrible and daunting experience - and within minutes of meeting Chalon, it was solved. I felt so supported! The office itself is nice, comfortable, clean. There's even a keurig and some snacks in the reception area. And the receptionist is really sweet too. I wish more businesses invested this kind of care and attention in their clients. read more

Incredible service and expertise. Dr Auble is empathic, pleasant and focused on getting everything done right no matter what it takes. First rate front desk staff, competitive prices combined with a great try out policy and, most importantly, really good gear;I cannot recommend this place highly enough! read more

I've been very happy with my years of experience at Kenwood Hearing Center. The staff is very friendly and efficient. They are just awesome to work with! read more

I met with Bill at the Petaluma office. The staff were attentive, courteous and ON TIME. I have been to several hearing specialists over the years, and my previous experience was that many of them want to "upsell" you to a particular brand for whatever reason. NOT HERE! I went in wanting to go for the Lyrics, which can be extremely expensive, and BIll explained that they were probably not going to make me happy. He then fitted me with another brand, by Unitron. Not the most expensive, not the least expensive, but MAN...THEY WORK! He told me to try em at home for a week, and if I didn't like them, we would try something else. I was home for an hour and had a small fitting issue, went right back down, he fixed it in 5 minutes. They are extremely accomodating, concerned for the patient, and geninuely seem to want to help you hear. My kids and wife are thrilled...so am I . I can hear!!! read more

My experience at with Adam Jasa at Kenwood could not have been more positive. He is knowledgeable, personable, and extremely patient, working diligently with me until we found exactly the right hearing aid. The hearing aids themselves have been extremely helpful; I can now hear much better at parties and in restaurants and i no longer have to keep asking my wife what was just said on TV or in a movie. Highly recommmeded. read more

I went into Kenwood today and had a great experience. I got tested-my hearing was pretty bad which I already knew. I was given hearing aids to test for two weeks to see if they worked for me. I walked around with a big smile all day because I could effortlessly hear people and sounds. I just wish I went in sooner. Dr. Auble is wonderful! read more