Dr. Beene was a great find. I had requested a hearing test and a Nexus letter for my VA disability,…read moreand she performed hearing tests and provided the letter I needed to proceed with my claim. Her demeanor was friendly and attentive. She performed the required testing and spent time discussing my hearing loss, which included my past military experiences with loud noises. The letter she wrote covered all the bases for what the VA would need. I also learned that I could achieve better performance from my hearing aids if I made a small modification to the apparatus' dome. I couldn't be more appreciative of Dr. Beene's professionalism and her personality.

An Audiologist Who Truly Listens and Understands…read more I've been struggling with hearing issues for years, and each time I brought it up, I was told my hearing was "fine" based on standard tone tests. The VA told me this. Two other audiologists told me this. But in my day to day life, I knew something wasn't right. When I met Dr. Beene, it was a completely different experience. I didn't have to explain the VA claims process or educate her about what veterans deal with, she already knew. That alone made a huge difference. More importantly, she didn't just run a standard tone test and send me on my way. The testing itself was quite long and tiring but that's what getting to the bottom of an issue looks like. She understood that there are other types of hearing loss, like processing issues that don't show up on basic audiograms. She actually listened to what I was experiencing and used specialized testing to assess the kind of difficulties I've been living with for years. And she validated that they're real. She even offered to support my VA claim without me asking and genuinely wanted to help me get the support and tools I need, including hearing aids. If you're a veteran, or anyone, who's been told your hearing is fine even though you're struggling to follow conversations, especially in noisy places, please go see her. Or for your other hearing related problems. This is what real care looks like.

My experience is from the Windsor office, but still the same doctor from the Novato office. I came…read morehere with my dad and the service was poor. He didn't explain what the tests were, obviously they are to test the hearing but a little explanation goes a long way. One test specifically when he placed ear plugs and headphones he explained what the instructions were after his ears were covered. How does he think he will hear when his hearing is poor and he had the headphones which are basically canceling the noise. Explanations were poor and he seemed to get frustrated when my dad didn't understand right away. English is not my dad's primary language so I was there to help with translating but he preferred to attempt to speak Spanish when some of the words the doctor was trying to say were hard to understood in Spanish. As a medical professional having a translating service is highly required. It wasn't until half way through the appointment he asked if I can translate. Comments like "he has a big head" "I don't know if he can hear me" are not professional. I have always gone to other medical appointment and have never had to experience this with my dad. As a medical professional myself, he was rude and had zero patience. His tone changed once he started talking prices, but I do not recommend him. Explaining what the tests are beforehand and saying what he is doing should be the bare minimum. His explanations were not the most clear and he was obviously frustrated when my dad said the wrong thing or when he would hear more of the high pitched noises than he played on the computer. The test is deciphering what he hears, right? So why was the doctor visibly frustrated when my dad was pressing the button on what he was hearing. I'm more than happy to give my feedback to their patient experience if the office would like.

Great Audiologist! I highly recommend!! Dr Weismann and his staff Went above and beyond to assist…read morein my requests. Friendly, professional and all around amazing! I can't recommend Dr Weissman enough!!

Delighted with my new hearing aids from Audiology Associates! Their process of evaluating and…read morefitting is very thorough and very open to answering all questions. I was anxious about adapting to the devices at first. It was a shock to suddenly be able to notice sounds that had been gone due to my hearing loss. Dr. Marincovich's team was readily available to adjust and to reassure me about how the body readapts to sound. I'm also glad to know that they will continue to be available in their lovely, calm and friendly office. Thank you, Audiology Associates!

Gary and Otis if you ever read this, thank you. You two made every visit worth showing up for…read more Thorough, encouraging, and genuinely good at what you do. You really helped this old lady get back to work and back to walking her dog. Best of luck as you begin your new lives thanks guys. Dr. Jeff was solid, knowledgeable, encouraging, and clearly trusted his team, which speaks well of him. He worked with my schedule to get me in, and that made a real difference in getting back to work. The practice is good at what it does, and the location is very convenient. One pro tip for new patients: make sure the receptionist is at the desk when you arrive, or pay before you start your warmup, otherwise one of the interns (I honestly can't remember his name -1 star) might pull you off the equipment in front of everyone and treat you like a walk-out. Caught me off guard both times, pretty embarrassing/demeaning honestly. Would recommend, just hope the culture stays more Gary and Otis.

Every time I walk in to Back to Golf, I feel like I'm re-entering the womb. I feel so very cared…read morefor by every single PT and staff member there. I have had an agonizingly painful hell of a year. BtG has worked so hard at helping me through and tolerating the pain. Dr. Melissa is an extraordinary professional. She's a talented physical therapy genius. This is someone you need and want healing you. She's so knowledgeable and motivating and sincerely involved in your recovery. And the staff are just lovely human beings: Antonio & Otis & Marius & Drue & Diane & Anya & Ryan & Grace & sooo many others are truly the most loving concerned people on the planet. I feel so very fortunate that I found Back to Golf. They really are saving my life!!

Best eye exam and fitting I have ever had before. Worn glasses since I was 5 years old. This was…read morethe first time the optometrist diluted my eyes to look at the back for any macular detachment.

I've spent a lot of money here on glasses/frames...thousands I've spent, so I'd like to feel as…read morethough I'm welcome when I come in, but here I don't. Kinda lukewarm reception. I'm usually told, immediately after requesting a repair, my glasses aren't covered under warranty...and they usually are covered under warranty. Don't believe they feel "my kind of skin color" there. Searching for a more welcoming place after years of doing business at this one.

Stopped by on a Saturday morning for some blood work. It was perfect timing as the large parking…read morelot was empty. When I entered the lab, I noticed there were two employees behind the counter but the interactions with them are minimal. You just add your name to a clipboard and take a seat. The waiting room of the lab area was neat and orderly. Gia called out my name after a few minutes. She helped calm my nerves with her patient demeanor and her skills are outstanding! I only felt a tiny pinch. I get very anxious when needles are coming my way, but she is efficient, fast and calming. Gia also communicates clearly. I was out the door in 10 minutes, total time since I walked through the door. I am ready to enjoy the rest of my Saturday. Thank you, Gia! This Sutter building is quite nice and I noticed that a receptionist is sitting there as you enter the sliding glass doors. There are a number of wheel chairs right by the front door in case there is a need. I am happy to see the lab is open on Saturday mornings. It was a calm and relaxing atmosphere as compared to a weekday. The best thing was that results were posted online within 24 hours and my doctor had already reached out to me by the time I checked my email on Monday morning. Such efficiency!

Like other Sutter facilities the building is up to date, the staff are professional and treat you…read morewith care. The wait time for labs is typically immediately or up to 30 minute.

I've had consistently great experiences at Redwood Family Dermatology and want to offer a…read morecounterpoint to some of the negative reviews here. Every doctor I've seen has been responsive, thorough, and genuinely caring. I've seen Dr. Peng twice for Mohs surgery -- once to remove skin cancer from my nose and once near my eye. He was kind, compassionate, and incredibly skilled. Both procedures left no visible scarring, which still amazes me. I also see Dr. Parks and Dr. Dickey regularly. They are thorough and attentive, and have really helped me get my eczema under control after struggling with it for some time. This clinic has earned my trust and my loyalty. I highly recommend them to anyone looking for quality dermatological care.

Santa Rosa location: NOT too many good words to say about…read morethis place: - low coordination among providers - feels like untrained customer service Sorry

All of the people who work there are some of the kindest most compassionate human beings I've ever…read moremet. thank you all for helping me when I needed it the most.

Dr. Flower is an expert at what she does...she is an amazing physician and a really kind person. If…read moreyou have a need for urgent care, she is the go to person certainly in the Sebastopol town, but also the area.I highly recommend her and her team. It was a joy to work with her and staff.