My wife and I drove up to Fresno yesterday from Bakersfield to shop for a jeep gladiator. When we…read morearrived we waited for an open salesperson, and fortunately for us we were assigned to a young salesman...Max Snyder. He was really knowledgeable and knew how to help us. It's not often that you have such a great experience when you're trying to buy a used car. However, Max was both honest and polite, helping us through each part of the process. Ultimately, we left in the jeep gladiator we came up to see. I highly recommend both Max and CarMax Fresno to anyone looking to purchase a vehicle. I'd also like to mention Sean Vinciguerra, the business operations manager. He went over and above to help me with our purchase. He's such a personable guy, and it's easy to tell that he's the type of leader that inspires his staff.

They gave me a great deal on my Toyota Camry trade in. I got a car shipped from one of their…read morelocations in Nevada that took about 5 days to ship and 3 to prepare. I was able to test drive it after about 8 business days. They set up expedited pickup for the day I chose to purchase the vehicle. They gave me a thorough explanation on the condition of the vehicle I was buying and any open recalls. The salesman did not try to oversell me on their Max Care and thoroughly explained any questions I had!

I have always had a pleasant experience when getting my cars serviced here. Recently my car battery…read morewent out on me and needed it replaced, Rick went out of his way to help me get the car serviced the same day as I needed the car for the following morning. Thanks to their great service and versatility to help in dire situations, I was able to get it replaced and have the car ready to go that same afternoon. Thank you Rick.

People here are great down to earth local people. That will work with you on financing or getting…read morethe lowest cost possible. I bought my 2014 Silverado here I've been happy with it and never had a problem with it. I'm not gonna go into detail about my truck because I'm not trying to sell my truck lol. Brought it back today for the free serving that comes with the truck. I set up my appointment for 0900 and at 0901 it was on a lift being inspected. I live in Hanford, but I came out here because the people here will give you an overall better product and service then most in the Central Valley. I hope my review helps you in your decision making.

I was able to take my carmax appraisal to own-a-car Fresno on Bullard and Blackstone and they were…read moreable to match carmax's price. They even have a new lifetime warranty offer for their vehicles on the engine and transmission. They aren't pressuring you like some other dealers. But I'd definitely say it's worth a shot!

I guarantee they will tell you what you want to hear.Trust me they are shady as hell!! Look…read moreelsewhere if you want to buy a car through honest people GO ELSEWHERE!!!!

On May 7th my dad wanted to go to this place as they sent out flyers for people winning so much…read morestuff which he knew was a scam or something behind it but decided to go check it out. My dad wanted me to go with him which I felt honored but told my mom laughing that he just wanted me to go to work the GPS -_- Anywho we got to this used car dealership around 6:30pm. We were greeted by this African American man that was scamming about 20 people. My dad and I were surprised by the large turnout. Eventually the dude gave us a scratcher and explained that there are 6 golden nuggets on the scratcher. He explained that if you scratch anything other than the golden nuggets stop and then show him then scratch the ticket off and count the gold nuggets then discard. However if you got a gold nuggets you keep going until you no longer get a gold nugget...then show the guy...do the same thing scratch the whole thing. My dad won a cruise to the Caribbean but apparently they ran out and gave my dad a rip off of a free 4 night hotel stay to your choice on the list but you end up paying more and more...$17 dollars just to register, $35 dollars per night not including resort fees...seriously. Apparently there was a delay on their giveaway section which was suppose to occur at 7pm which delayed until 7:30pm. There appear to be about 60 people now. About 7:15pm they passed out chips to try to hype up the crowd I guess so everyone can leave with something. They did speeches and their offers for purchasing used cars. They informed the crowd that they were going to give away two cars tonight (he didn't only one). They had people who won cars return I guess to share their testimonials which was pretty cool. I guess a lot of people received free cars in the past and came back to test their luck again. They gave out about $800 dollars by drawing 8 peoples names, gave out two TVs and another prize I don't remember. The grand prize was a used 2005 car. I think the owner shared how he is able to give cars away by people upgrading their cars as a trade in. Anywho my dad walked away with a Walmart card (amount unknown), 4 scam night stay and chips. I guess I would come out again because they really do give away money, prizes and cars. My dad said he would not buy a used car but will only do "New" cars...gotta love parents. Nice time to see how used dealerships operates and spending time with my dad.

Do not buy a vehicle here. I recently bought a car here and these people are dishonest and I spent…read moretons of money on a car that I took home and all of service lights came on. They said they will fix it, they have yet to do so. It's been a whole month and I've been fed up because my car does not shift past 3rd gear (driving it off the lot) and I just dropped my car off at their dealership cause I was furious. The front desk guy Angel said they will take care of it after I threatened to take them to court. Raj, the owner has been avoiding me since the very beginning. Should've taken that as dishonesty and sketchiness. But young me thinks everyone has a good heart and no one will ever do such evil, but J & S Auto sales proved me wrong. I will update after they "fix" my car and keep everyone updated on the process. But all in all, I am not a happy customer and I didn't even get an apology. This is the first and last time I'm going to do business with this people and I will let all of my thousands of tumblr users know not to go here.

I normally don't leave reviews, but this experience needs to be shared…read more I purchased a vehicle from this dealership in October and recently reached out to request copies of the pre-purchase inspection/reconditioning records. In California, dealerships are required by the California Department of Motor Vehicles to maintain vehicle transaction records for at least 3 years, so this shouldn't be a difficult request. When I called around 1:00 PM, I spoke with "Raj," who identified himself as the only manager. He said he was busy with a sale and would call me back--but didn't even ask for my name or number until I pointed that out. I provided my information and never received a call back. At 5:30 PM, I called again (well before their posted 7:00 PM closing time). I was transferred back to Raj, who didn't recognize me, didn't ask for my vehicle or details, and immediately said there were "no records." The interaction felt dismissive and unprofessional. My husband then took over the call, explained clearly what we were requesting, and again Raj insisted nothing existed. For a dealership to claim they have no records tied to a recent sale,especially for a pre-owned vehicle that should have undergone inspection is concerning. Being told to "call Monday and speak to the front desk" only added to the confusion. How does a manager not know where or how these records are kept? This experience reflects a lack of professionalism, communication, and basic accountability. I hope ownership takes this seriously and addresses both the record request and the customer service issues here.

We purchased a 2017 Cadillac Escalade in November 2025, and we're already looking to sell it and…read moremove on. Before buying, we specifically asked the sales associate if the SUV had any issues or leaks. We were told everything was fine. We were also only given a 3‑day return window, which wasn't nearly enough time to uncover the problems this vehicle actually has. Shortly after the return period ended, we found out the transmission needs to be replaced, the shocks are blown, and the A/C doesn't work at all. These are major issues that should have been disclosed upfront. On top of that, we purchased the pre‑paid maintenance plan because we were told it would fully cover routine services like oil changes. When we took the Escalade to another Chevrolet dealership, we were informed that boxes on the maintenance contract were checked incorrectly -- meaning the plan doesn't cover what we were promised. We are still dealing with that mess. Overall, this has been an extremely frustrating and disappointing experience. If you're considering buying from this dealership, make sure you get a full inspection and double‑check every detail of your paperwork before signing anything.

Staff not knowledgeable. They only look up in a catalogue and try to price you out for something…read morenot understanding what part you need. Asking for a core charge on a replacement part from a junkyard is absurd. If I have a part missing why would I pay a core charge? There's no way in hell. I can replace that part because I'm buying it to replace a missing part.

Called in asking for a specific part and a specific model and as previous reviews stated, they have…read moreno idea what they have. Not just parts, but vehicles as well. If they could change this in the future I think I would stop by sometime. Person who answered the phone sounded nice though.

This is the worst place to buy a Baltazar is such a liar. I waited six months just to get my…read moreregistration for the vehicle. I purchased with him I went through so much trouble so the DMV could help me with a private investigator so he could give me my registration now he doesn't answer me. I paid for an extended warranty on my vehicle and he never paid it. He kept more than $2000 and does not answer. My calls is very unprofessional even the credit union I worked with says he is the worst person ever. He doesn't answer calls. He ignores you and gives you the runaround. Do not buy a car from this place.

PLEASE DONT COME HERE! This is a week after buying a car…read morefrom here, air flow sensor went off (my mechanic said the dealership erased the check engine light. That's why I turned on a couple days later) The manager said he would take care of the air flow sensor, when I show up they tried charging me $220 for the part. The car had no coolant. And the manager is absolutely horrible to work with, after my girlfriend talked to him about the issue on the phone he said "fuck you" to us.. Please save your time and MONEY!! GO ELSEWHERE! If he dose this to his friends friends he will do it to you too! Then he messaged me thanking me for this review.. so unprofessional