CSE Medical Transport is without a doubt the best Non-Emergency Medical Transport service in…read moreBakersfield and my guess is probably within the state. Two years ago my life was changed dramatically by a medical malpractice issue and I went from total independence to now being completely dependent to get to get to the many medical doctor appointments I am now free we're to dependent on MEDICAL TRANSPORT companies for all of my doctor appointments which in the last two years have become many. My insurance covers MEDICAL TRANSPORT to and from doctors and dental appointments, but in the first year and a half, only two appointments did I arrive on time. L I realize I'm not the easiest transport. I need a Bariatric wheelchair lift I require Portable oxygen machine that in reality are not very portable. Each time my insurance will arrange for transportation. Everything from the wrong size vehicle would arrive. They could not compensate for my wheelchair which I need to sit in during transport. I had one company arrive at 7:30 AM when my appointment was for 2 PM when I tried to arrange for them to come back later in the day that was impossible because they were already booked other issues I've had were transport not arriving at all with no phone call, arriving right at the time of the appointment with maybe two or three other patients that are to be dropped off before I am, which would land me at my doctors office up to one and a half to two hours late at which time my appointment had been canceled. Since I found them through my daughter, Beverly, I have used them at least 5 times and not one thing has gone wrong. CSE has made me feel confident I can make a dr appointment and actually not be stressed about needing to cancel because of inability to perform the transport. They are perfect and SHOUT OUT to Felix who has been on 3 of my transports and has made them seem less and actually enjoyable. He is an asset to the company and I hope he is given recognition for his expertise and great representation of the company

dispatcher hung up on me immediately when I said hello. RUDE! No idea who I am or why I calledread more

This non-emergency medical transport company was excellent. We required their services multiple…read moretimes during my wife's declining health. The were always prompt and courteous and highly skilled. The owners, Ajay and Manual, are examples of what success should look like, putting patients first. They are also reasonable in regard to pricing. We had to do private pay, and some of the companies were extremely high priced. Just try this company one time, you will be glad you did!

Exceptional service from this company. Great, high-end, well-maintained vehicles and the drivers I…read morehad were very cool. Personable, ON-TIME, and their communication was great. Thanks to them, I was actually out of my appointment before it was even scheduled to start! The stress of wondering whether you will arrive to your appointment or destination on time is something you can totally forget about when you choose Prince NEMT for your transport needs. They are experts with a boss that extends his professionalism to his employees. Care is given and you feel it. Thank you Prince NEMT and particularly, thank you to Barbara, Gabby, and Sam for addressing my transportation needs as important and expressing that understanding with punctuality, care, and willingness to set the standard for the transportation industry!

not on time, not punctual, does not care about medi-cal patients, very late, no communicationread more

A lot of the staff is wonderful this rating is for the owners and the leadership and management…read more Buyer beware you placed your sensitive loved one here and they get a accustomed to a location which is a huge adjustment in the first place and then they start raising the prices and now they're indicating that they will be raising prices based on level of care. It's very hard on dementia patients to move them and also hard to find a place so when you're paying almost $90,000 a year for Care you would think that would be enough. Be careful putting your loved one here because they were very nice when we joined and it's just gotten worse and worse since the new owners took over

Voted "best" in Bakersfield Californian popularity contest...really? Maybe check the definition of…read morebest. Here Rating only average. For sure, that good Reputation attracts and it looks good on the first impression. At the tour and contract signing Earnest assurances are given that set expectations for a high level of service and safety. Once moved in, the day to day is not always up to the same "high" standard. Virtually any resident can give examples on a daily basis. They may also say " it does no good to complain cause nothing ever changes" Maybe these issues are organizational and baked into senior residential homes. Some things are great, some are ok, others are sub-par and a few are just terrible and unsafe. It's a buyer beware deal. & On the upside, there are many staff who are committed to giving residents respectful, responsive caring service. These folks do their best in a demanding and understaffed environment.

I highly recommend this transport! The owners are reliable, knowledgeable and dependable! Give them…read morea try you won't be sorry.......

Emerald is absolutely great! They picked up my mom on time with a smile and got my mom to her…read moreappointment safely. They walked her in and checked with the office staff and left their card for a call back when she was ready. Van was very clean and driver was as sweet as could be! I highly recommend Emerald Medical Transportation!

I wouldn't recommend trying to work for these people unless you enjoy working the first four days…read morenon paid, never heard anything like that before and if I were told during the interview I'd never have wasted time with the first three days of work. It's not an internship it's a job. Where I come from if you work you get paid.

If I could give this place 0 stars, I WOULD! This has to be one of the most UNPROFESSIONAL places I…read morehave ever had to deal with! My father in law unfortunately has to use this transport service to be driven to dialysis every other day. There have been multiple instances where they would mis-treat my father-in-law and not report accidents that have happened. I'm not entirely sure who they have answering the calls in the afternoon when my father-in-law arrives back home, but I hope I never see that bitter lady a day in my life because she has something coming to her, that's for sure. I asked her name, she laughed and gave the company name and hung up. I called back, she answered (knew it was me) and said "you're persistent" laughed again and hung up. I called back over 60 times and they never answered me again. I'm not sure how whoever owns this establishment would be okay with their representatives treating the customers like this, but I'll tell you what, all these other people may be okay with you mistreating their loved ones but not me! I'll be calling everyday until something is done about these shitty reps and their worse drivers.