Rafael one of McKenney's outstanding technicians came out to our home due to a leak in our…read moresecondary drain line. Mind you our HVAC system is over 20 years old and after one company came out to look at the cause of the leak, their immediate response..."got to buy a new system this may be difficult to repair." That other company quoted me $23,000 for a new system. And then I thought to myself...there's no way. Called McKenney's out so they could provide me with an estimate for a new system. Rafael asks me why I thought I needed a new system. So I told him my story. He then stops me and says..."let me go up to the attic and take a look what is going on before we price a new system out." He clears out the drain lines from the system. Powers it up...no leak. The system has been running just fine since Tuesday! Rafael saved us thousands of dollars by simply diagnosing the problem in a matter of 30 mins. This a testimony of working with an honest and hard working company willing to go that extra mile for their customers. Please give McKenney's a chance to help you out with your HVAC needs!

I am sharing this review to document my full experience with McKenney's Air Conditioning, from…read moreservice through final resolution. McKenney's originally installed my HVAC system and later returned after water was visibly draining from the secondary condensate system, which their technician explained indicated the primary system was not functioning properly. During that visit, they determined the drain pan from their prior installation was unlevel and reworked the primary condensate drain line, including resoldering copper piping. Secondary safety sensors were also installed at that time. Despite this work, the system was left in a condition that later failed, resulting in sudden water damage inside my home. Emergency mitigation and repairs were required and paid for out of pocket. I made repeated good-faith efforts to resolve the issue directly with McKenney's and through their liability insurer. Their insurer later acknowledged in writing that the condensate drain configuration did not include a vent/standpipe, yet responsibility for the damage was still denied. McKenney's also refused to pay for emergency services that were verbally authorized at the time. I pursued the matter through small claims court but did not prevail. While the legal outcome was not in my favor, the facts of the loss never changed: water damage occurred, repairs were necessary, and the costs were real and documented. Ultimately, my homeowners insurance paid the claim and is now pursuing subrogation against McKenney's and/or their insurers. Subrogation means the insurance company steps into the homeowner's shoes to recover the money it paid from the party it determines is responsible. Insurance companies do not pursue subrogation unless they conclude there is a legitimate basis to do so. In my experience, this loss resulted from negligent and faulty workmanship, specifically the failure to leave the system in a properly functioning condition after service. This was a preventable failure that occurred only after McKenney's performed work on the system. The small claims outcome reflected a misunderstanding of how the loss occurred, not an absence of evidence, and left me carrying the burden until my insurer stepped in. In my opinion, homeowners should avoid McKenney's Air Conditioning. There are many reputable HVAC companies that stand behind their work, correct their own mistakes, and do not force customers through months of stress, escalation, and financial exposure to resolve preventable damage. Based on my experience, McKenney's did not demonstrate the level of care, accountability, or professionalism homeowners should expect when trusting a contractor with their home.

Called to schedule an annual maintenance with Econoair. I left a message to set up an appointment…read moreand was contacted within about an hour. I was able to get an appointment scheduled within the same week. They do provide a service window, but I requested a later time and they were able to accommodate me. The technician who came out was William, and he was very friendly, professional, and efficient. He answered all of my questions and completed the job in a reasonable amount of time. The pricing was fair and comparable to other companies in town. Overall, I had a very positive experience with Econoair.

I wish I could give zero stars!!!! THIS COMPANY IS THE BIGGEST RIP OFF!!!! Our company AC units…read moreweren't working properly. We had them come out to diagnose the problem. The technician came out, charged us $1,260.00 and left us with both units not working. He said he needs to order a part but preemptively told us the unit is old and probably won't be able to find the parts. Well what do ya know!! A sales rep called us about an hour and a half later saying we need 2 brand new units!!! We knew they were full of crap so we got a second opinion from an honest, local, family owned and operated company who said they can fix BOTH units and he can get the parts are right down the street!!!!!! THEY ARE A SCAM!!!!!

Great job on my dishwasher guys!! I would definitely recommend them and very trustworthy…read more . Thanks

Wow! Fast and affordable service. Our washer was not draining, the tech showed up on time and knew…read moreright away that it was the pump. He had the part in the van, told me the price and got to work. He had it done and working in 45 minutes. I was contemplating purchasing new units but for less than a grocery trip the FUSE got us back in action. Thes Maytag units have been tanks and thanks to this company we can get more years of use.

Very nice and got down to business, I called him because other places were charging too much and he…read morewas very nice and fixed my ac within 30 min. He told me he would be at my house within an hour of calling and he was there in 40 min! That's amazing! I'll be calling him again if I have problems again, he even took the time to explain to my husband on the phone because I didn't understand.

Terrible customer service! I had my A/C diagnosed from these people, they checked everything and…read moresaid they located the leak. They charged me and said the leak is fixed, when they didn't fix the problem and just done a temporary repair. A couple weeks later I am having the same issue, and these people are telling that I have to pay for the service charges and repairs again! DO NOT WASTE YOUR TIME ON THESE PEOPLE AT ALL!! The guy who works there RICHARD is very unprofessional and charges a lot with not providing any sort of warranty with his work! Please save your money and find a different A/C Company that is more reliable!

Been using them for years and figure out they've been doing minimal service and charging me full…read moreprice for it 2 weeks ago, had someone came out and tell me nothing wrong. Got another person out today and told me theres a bunch wrong with the ac unit and the guy didnt check it throughly. I would not reccomend this place

Christian and Justin came to my house and were very professional and listened very well to all of…read moremy concerns. They were very respectful and got everything up and running smoothly. I'm very grateful for the both them! They were wonderful people!

I have used them for my AC and Heating maintenance many times. Always courteous and no complaints…read moreon the service!

Contacted the office for my annual summer inspection and service. The technician was on time did an…read moreoutstanding job. I would recommend this company to service any HVAC unit..

I call Island Air Professionals every single year to service our AC for the summer, Jeff and…read moreCrystal have to be the most sweetest people ever. Their customer service and their professionalism is that of no other. They are always making sure our heating and air conditioner is ready for the cold or hot seasons. I can NOT thank them enough for always being there for our ac or heating needs!! Highly RECOMMEND 10/10

Our unit was installed by Island Air and is under warranty, but when the unit stopped working the…read morecompany would.not return our phone calls. The company is very unprofessional.

It was 99 degrees at 3:30pm our AC unit on east side of house was purring it was a comfortable 78…read moreinside. We were expecting company for a couple days. All of a sudden sharp screeching noises started coming from our AC fan unit, there was no doubt the neighbors probably heard it too. I knew who to call LaVerne & Son to the rescue. I made an appointment over the phone Vincent showed up right on time. He diagnosed my problem explained the repair (fan motor) and will be taking care of it. Vincent was friendly professional the cost is reasonable and fair. Great service

I'm happy with Vincent's customer service over past years he's the man if he can't fix it nobody canread more