All the techs and nurses were on point. Liza was clever and helped me with my period before I had to go back for labral repair in my hip. She was personable and respectful. The nurse who discharged me was awesome too though I didn't catch her name. She even helped me get into my car. They all went above and beyond. Excellent staff. My doctor explained everything I needed to know and answered my questions. Even the anesthesiologist and her assistant were wonderful. read more

My children's father was bought to this facility for traumatic brain injury and and I highly recommend this facility because at one time it was the best place to go! And now I wouldn't recommend this place to ANYONE! If you are a patient that makes no noise and just lays there then yes! They have no patience's for anything else! And yes that's what was told to me that because their father has yelling outbursts they don't have the patience's to work with him or deal with the outbursts! They had him sitting in the dark! Hoping he would just go away! Their bedside manners are down right pathetic! Never no one around when you need assistance! It was like a ghost town 99% of the time! If you don't get better in the time frame they want you to then you are pushed out to somewhere else! I am beyond angry right now! And disappointed that place that used to be best in the world! Is now a disgrace! If you don't have the patience and empathy to care for your patients then you do not belong in this field of work! read more

My children receive A1 dental service here. The staff do a phenomenal job developing trust with their little patients as well as the adults. The facility is always clean and equipped with modern or adequate equipment. I especially appreciate how the doctors the doctors take the time to educate me on the plan for treatment and the reasoning why it's recommended or beneficial. Doctors Cawthon are Zada can't be matched for their level of competency and finesse is worth their weight in gold. So, if you have children in need of comprehensive or preventive dental care do patronize this practice. You will not be disappointed. I fact the only complaint I've heard from my child was "I don't really like the mermaid tail they put in my mouth." That's just an example of the effort and age appropriate trust established by the doctors here. Cheers to a healthy mouth! read more

Remarkable orthopedists. Husband wouldn't go anywhere else after consulting here. 6 shoulder surgeries. 3 on his back. Don't advise playing football well into your 40s. read more

Hate this place! Don't go here! Emergency room really was not On top of there game. I had to go to another Hospital to get proper treatment. read more

I'm writing as an invasive Cardiologist ( Triple-Fellowship - Trained in Philadelphia , Pa. ) with 39 years of practice experience , both hospital and office based. I have been disabled x the last 2 1/2 yrs. from multiple orthopedic injuries attributable to those many years of standing wearing 35 + lb. lead shielding aprons, used to shield against cath-lab radiation. Additionally I was found in February 2017 to have a bizarre & very rare form of radiation - related pancreatic carcinoma of which I have thankfully been cured. I have had # 15 surgeries to date & plan to return to practice with the US Indian Health Service after my two (2) remaining planned surgeries. I had previously undergone rehab at Kernan after a single surgery encompassing C2 through T5 laminectomies with fusions .This was the second of #3 such surgeries totalling # 21 levels. At that time , the facility and their staff as well as their physical plant ( ie. quality , cleanliness and age of their equipment ) and the care rendered were superb in all regards.( They are a branch of the University of Maryland ). I had Orthopedic right hand surgery and rt. elbow surgery 48 hours ago at Kernan. I am sorry to report that I was sent home with my ENTIRE hand and arm carelessly - wrapped in an Ace-wrap ( Ace wraps are normal and expected ) and haphazardly held together with the weakest of tapes. As I was still recovering from the effects of anesthesia at the time I was discharged , I did not notice that the wrapped arm was NOT held together by the standardly - used clips , nor were the newer ACE - wraps used which have attached small pieces of Velcro at each end of the velcro. These were what I was provided with at discharge from the Main Campus of the University of Maryland at the time of my September 2018 identical surgery on my other or contralateral arm. Shabby , shabby , shabby. Predictably the dressing fell apart within the first 18 hours that I was home. My orthopedic hand surgeon wishes me to wear this dressing for the next # 3-4 weeks. When I called the Orthopedic help desk at 3:55 PM EST , I received a recording that they were closed for the day !! That recording went on to state that their normal business hours are 8 AM through 4:55 PM EST . REALLY ?? !! ?? Out at the golf course or an early Christmas dinner , perhaps. I called back again with the same results. I then called back and spoke with a hospital operator who stated that she had " no idea " of any other number to call , back-line or otherwise, to procure assistance AND that it was " TOO EARLY to call the Ortho Resident on-call , as he does'nt go on until 5 PM. " I guess that patient issues & needs fall into limbo during those 1 hr. and 5 minutes in the afternoon. I then asked her to connect me with administration , and a very pleasant but admittedly new-hire ( 1 month she said ) , " executive assistant " answered , stated that she " didn't know " who to connect me with to get some help with resolution of my problem . I suggested an Ortho department supervisor or a nursing supervisor .Three ( 3 ) times she placed me on hold , while trying to secure help , the third time disconnecting me.( A social worker would have been a third possible option ). I had earlier explained to her that I am legally blind in one eye from cath-lab radiation ( awaiting cataract extraction ), therefore I can not drive to go to a drugstore to buy these items and that I live alone and have no-one to go out for me. I also explained that all I wanted was for someone to take responsibility for THEIR oversight and mail out to me the needed supplies. Without them I can neither " sponge-bathe " at my bathroom sink without the loose tail of the ace wrap dragging in the sink NOR can I reliably wipe myself after using the toilet without the loose tail of the dressing dragging in the toilet . Even IF I am mailed those supplies , I have had three ( 3 ) prior strokes and it is VERY difficult for me to " fix " by myself dressings that are falling apart . Someone eventually called me back about 25 minutes later , but by then I was on another phone call , & on hold trying to reach my Orthopedic hand surgeon and I was NOT about to hang up on that call. I am currently facing an extremely complex and dangerous Neurosurgical operation to fuse my Skull to C1 ( the first cervical vertebrae ) and then C1 to C2. This is scheduled to be done by the Head Neurosurgeon for Complex Cervical Diseases at the University of Md. My skull will have to be immobilized in a rigid circular metal collar , called a " HALO Collar " for AT LEAST 3 MONTHS. Will I consent to go back to Kernan for my rehab of that procedure ?? If Kernan can not get this slightest of post-op care " right " , and appropriate staff are unreachable at 3: 55 in the afternoon , I DON'T THINK SO !! Would YOU ?? read more

Nice and clean facility however, the Night staff need bedside manners training. There's no room for sarcasm in a place of healing. I wanted to walk the floors and sage the place. read more

I had an almost fatal motorcycle accident, causing traumatic brain injury, a lengthy coma, etc. Was flown to shock trauma, then eventually transferred here. This place was amazing. I consider some of the excellent staff a blessing to me. They were nothing but caring, letting me live as much of a normal life that was physically possible. I felt free, not stuck in a room, because I definitely wasn't. I could go outside, freely walk the halls, go outside for a cig...total freedom. And again, very compassionate staff (like family!) I would not have wanted to heal anywhere else. Above and beyond excellence! Even thou I dealt with a life changing trauma, I'm a happy customer. And yes, I'm back to normal read more