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    Kerry Clark, MD

    5.0 (2 reviews)

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    5 years ago

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    Joseph M Lavi, MD

    Joseph M Lavi, MD

    4.1
    (24 reviews)
    2.1 mi

    I recently called this office in an attempt to establish care with a primary care physician, and…read moreunfortunately, my experience with the front desk representative, Jill, was very disappointing. While I understand being short-staffed can be stressful, I was placed on hold multiple times during the call while Jill repeatedly emphasized that she was working alone and assisting patients in the lobby. Although I tried to remain understanding and patient, the interaction became increasingly unprofessional. When I attempted to explain the reason for my visit regarding pre-operative care, I was told that I needed to drop off my pre-op orders before even being able to schedule an appointment. While I was willing to comply, the process seemed unusual and was not clearly explained. What concerned me most was Jill's demeanor when I politely asked for her name and role at the office for my own reference. She appeared offended and questioned why she was "being interviewed." Her response and overall attitude made me feel uncomfortable and unwelcome as a prospective patient. Customer service and professionalism are extremely important in healthcare settings, especially for new patients seeking care. Unfortunately, this interaction left such a negative impression that I no longer feel comfortable establishing care at this facility.

    Doctor Lavi is unprofessional, unreliable, and a liar. My husband was diagnosed with Gout after an…read moreurgent care visit and was indicated to follow up with his primary doctor. During his visit with Dr. Lavi he insisted he get new blood work to confirm his diagnosis yet failed to submit the right order. The office acknowledged their mistake but said the doctor refused to put in the correct order because my husband had been approved to see a podiatrist (for an unrelated issue) so he recommended he have the podiatrist treat him for gout. When I called member service to report him they disclosed the doctor had no notes about gout in his file. He failed to do his job in every way.

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    Adam I Friedman, MD

    Adam I Friedman, MD

    4.2
    (29 reviews)
    2.9 mi

    To Dr Friedman, you and your office are thieves and your staff is unprofessional !!! I made an…read moreappointment at Dr Friedman's office, gave my information over the phone and the admin failed to inform me that my insurance was out of network. I showed up to my appointment and they told me at my appointment time that I was out of network. I want to see a doctor who is in-network so I told them that and left. I never signed anything nor filled out any paperwork. I get a bill in the mail for a no show appointment of $250! I call them to figure what this was for and they said it was a no show fee even though I showed to the appointment on time. Wow! What scammers! We will be contacting our lawyer and making a complaint to the board for fraud!

    It doesn't surprise me that this doctor has bad reviews. They are total scammers. They didn't tell…read moremy mom that she was out-of-network until the day of her appointment. So she SHOWS up to the appointment and the admin then tells her she is out-of-network. She obviously wants to utilize the insurance she pays for every month, so she politely tells them she is going to find another provider that is in-network with her insurance and leaves their office. She then later receives a bill from their office for a NO SHOW ($200 and she never even saw the doctor, she never even got past the reception and was in the office for less than 5 minutes) even though she showed up to the appointment. TOTAL SCAMMERS! I am reporting this to the medical board as well!

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    No bruising or swelling, recovery was very pleasant.

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    No bruising or swelling, recovery was very pleasant.

    Kerry Clark, MD - internalmed - Updated July 2026

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