I rarely have a problem from them however the male owner has a disposition about him that rubbed me the wrong way not once but twice and I don't do 3strikes. So I will not longer return for any services here. They have good workers but that male owner forget that I don't need him to provide any services for me it is a thousand of these salons. I'm glad he pissed me off today because I would of never found the nail salon that is better. Thanks, plus the cigarettes smell on some of the men are ridiculous. Females are awesome but that damn male owner is not. It was good while ItNoodles! However, I never spend where I get uncomfortable or annoyed. I work too hard for my money to allow someone to play with me like that. Toodles! read more

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I made an appointment and arrived on time. After 40 minutes, I was still sitting there waiting. Nobody bothered to check in on me or say anything about the delay. I left after 45 minutes. A total waste of my time. read more

If I could give a negative # I would give a -4. I have been having my nails done since 2005 by different spas I have been going to Ketty for a few years but my girl left so I have been trying out different girls at Ketty & I had Jen do my nails & it is the worst job I have had in 19 years. She did not file off the dark red polish I had on when I went in for a fill. That is the darkness you see at the bottom of my nail. My nails look worse than stick on nails. I will be fixing my nails at home & try to find a new salon!!!! read more

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One of the best nail salons I've been to. They are extremely professional and kind- which is just as important as service quality. Sometimes I ask for my nails to be cut shorter or have her switch my polish halfway through. I feel embarrassed for asking because most salons get a bit frustrated but they always respond kindly and tell me not to worry. I've only come here twice for acrylics and highly recommend it because the quality of my nails are amazing. I've been getting acrylics for many years now and no salon can seem to get what I'd ask to the tee. They're not bulky or uneven (like most nail salons do un-purposefully), but perfect. The vibe is relaxed and I felt no tension or uncomfortableness at any point in time. A plus is that it's really not too pricey!! I've been to lesser-quality nail salons that charge much more. read more

Ketty Nail & Spa - Chrome, round, acrylic. - Nail Salons Near Me - Queensbury, New York

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First it started off with a pedicure and the lady overflowed it and instead of draining it she used a bucket to put water in to get some out. The water was freezing cold. Then she was so gentle it felt like she barely touched my feet when massaging. My toe nails look like no top coat was applied. Then when she did my nails with anc I see that they look see through almost. I ask for her to dip them again and it still didn't fix it. I take another look at the book you choose colors from and the nail in the book looks better then mine do. I tell her I'm unhappy and she just gives me a five minute massage and sends me on my way to pay $88 for something I wasn't happy with and no offer to fix it. Never going there again and she gave me an attitude. read more

Ketty Nail & Spa - Do you see the clear part near the tips of my finger nail - Nail Salons Near Me - Queensbury, New York

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My nails are always not strong and break easily after coming here. All of my fingers are always bleeding and all the staff says is, "stop moving". And the overall price is ridiculous. I wanted tips, and 1 color. My total was $85. The nail place in my town does a full set with tips for $55 and I'm never leaving with my fingers bleeding. Don't go here. Save your money and go somewhere else. read more

Wow! We had the most amazing service. They were very nice and professional, and were able to recreate these Christmas themed nails perfectly! By far the best manicure experience I've had in Upstate. The price is reasonable for the quality of the services rendered, and they even offered us a discount coupon for the next time we come in. Highly recommend, especially if you're looking to get patterns/designs. read more

Ketty Nail & Spa - Acrylic nails with a candy cane design - Nail Salons Near Me - Queensbury, New York

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Hands down, this place is the best!! I drive over an hour just to get my nails done here. Amazing services. Couldn't recommend this place anymore!!! read more

Went in yesterday I had an appointment for a fill at 10am,they didn't get to me until 10:30 and I had to switch after I told them I wanted gel. I don't mind pay extra for cooper but I'd like it to last long then 12hrs. My nails look awful and for pays $80 it's not worth it. read more

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I have been a Ketty Nail & Spa client since the salon first opened. The quality and appearance of the pedicures, manicures, and ANC manicures that I have had have been outstanding. The Ketty technicians are professional and responsive to your requests and always make your appointment a pleasurable experience. Eden and Bono, the managers, are very conscientious and concerned that their clients are well cared for and that requests are being honored. I have been having my nails professionally manicured for more than twenty years and without hesitation I can say that Ketty Nails is the best nail salon in the area. Ketty Nails & Spa is an excellent addition to our Queensbury community, and I sincerely appreciate there expertise and hard work. read more

Terrible service!!! Went for a pedicure with my daughter & we asked for just basic pedicures......which wasn't on the menu, obviously because they want you spending more money, but you could tell that they were upset that we just wanted pedicures as opposed to the hot stones & all that. The lady that did my pedicure was super rough & super aggressive & made 2 of my toes bleed!! My daughter had a younger guy doing hers & it was the same, aside from the bleeding.....super rough & aggressive!! My lady even left the water semi cold.....I told her it was kind of cold & she just added & touch of hot water. Worst pedicure I've ever had. She put lotion on my legs & just rubbed it in for about 10 seconds & moved on. I think the entire pedicure took a total of 15 minutes! I told her it was the quickest pedicure I've ever gotten!! Will not return!!!!!! Worst pedicure ever! My toes still hurt from where she made them bleed!! read more

Used to be great..I guess under new ownership. Called days ahead and scheduled 2 pedicures for same time..one of us sat for 45 mins, after sitting had a rushed pedi when toes were painted wet and half the extra services I didn't seem to get and pointed out. Lady acted like it was to be done soon, although I knew it was rushed and sloppy. Who paints soaking wet toes! Not happy- whole pedi took 20 mins after waiting 45. Wont return read more

I truly like Ketty way more than posh. The people are much more personable and kind. Prices are super fair, they will do any kind of nail design you want and they always look great! read more

I have gone here all summer and feel they are the friendliest, the cleanest in Queensbury area! I go to Jeny and she is fabulous! Not for sure about these other reviews but I have high praises!!! read more

We went in as a group of three and all started at the same time!!! It took us about 3 hrs just to get our nails and feet done.. with that being said my friend got a full set and within a week they all broke off.. mine aren't the shape that I asked for as well..the vibe wasn't horrible just veryy very quiet no music was playing or anything.. read more

Get your nails done here! I've been getting my nails done since 8th grade.If it's a nail trend, I've done it: tips/acrylic/overlay/manicures/pedicures/shellac/dip/ombre/reverse french/etc. I'm super picky about them and I know how to tell the difference between a good nail salon and a bad one. Guys, this is a great one! I recently moved to the North Country. While searching for a decent nail place, I literally walked into Ketty's on a lark. I'm so glad I did! These guys know they're stuff. (Special shout out to Cherry...She's amazing!) They do a wonderful job on manicures and pedicures. They answer all your questions patiently and they are SOOOOO FRIENDLY!! (I don't know about anyone else, but a pet-peeve of mine is bad Customer Service...) They have a great selection and really take the time to help you find a color for those of you (including me!) who can't decide between red or dark red... Anyway, they're awesome and they'll make your hands and feet look great. read more

Ketty Nail & Spa - Pedicure - Nail Salons Near Me - Queensbury, New York

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Heard about this place from some friends, i'm always nervous about trying new places so a brought a friend of mine with me. I booked an appointment super last minute on a busy Saturday but they were still so nice about it and fit me ib. I was helped almost immediately after walking in, and there are so many options and color choices! Everyone working there was so friendly and the man doing my nails was talking and laughing with my friend and I. He was constantly making sure I liked how they were turning out and took his time. This salon is very clean and modern looking, and nothing beats the amazing customer service I received! And the best part is I got ANC soaked off and a new set put on, plus a coffin shape, all for 35 dollars, which is much cheaper than the place I had regularly been going. Definitely will be making Ketty my new regular!! read more

Ketty Nail & Spa - Nail Salons Near Me - Queensbury, New York

Terrible wait time with an appointment. My last ANC I was there for 2 hours. 3 days later 3 nails cracked. I went back they "fixed" them at no charge but you could tell he was mad about it. Never have me a gel coat like the rest of my nails. Left color on my skin, and I still have cracks he refused Left without giving him another tip. And I will never return! read more

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DO NOT COME HERE!!!! I came in to get A&C for the first time and I was putting on my shoe and my nail cracked right in the middle of my REAL NAIL! After this I went to a different salon and they took the rest of the nails off for me. Most painful thing ever. It also took 2 hours! Just for A&C with no design. People were rude and very pricey. Awful place. read more

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Absolutely terrible, waited half an hour and was given a nasty attitude by staff. They left polish on my skin and painted the polish on so thin you can see through it. Will not be going back. read more

Ketty Nail & Spa - Nail Salons Near Me - Queensbury, New York

Went for a pedicure this morning. Made an appointment, but I guess since I'm new there, they had a young boy (probably in his late teens?) work with me. Everything about it felt wrong. Just wrong. I won't even comment about the quality of the pedicure because one can imagine how well a teenage boy would do. read more

My nails are so damaged after acrylics. Fungus in my nails. I use to go to an awesome shop. But they took too long.. clean as can be.. my mistake for wanting to be rushed. I went to Ketty .. after 3 times. I had new acrylics and fills. These are what my nails look like. I never ever write bad reviews. But this I had to.. It's just terrible. I'm sad..btw.. new owners. ( past 6 months/ 3 months) So don't rely on past reviews!! read more

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The last three visits. I have called ahead, set appointments, each time I was left sitting for over a half an house while they helped people around me. I get being busy but leaving me sitting for half an hour or more when I called ahead to set an appointment. Go to a salon that values you as a customer and your time instead of here. read more

only came here because they were the only salon available at the time... now I know why they do a pretty bad job but at least the employees aren't rude. read more

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They refused their own coupon of 15% off after a manicure and pedicure. Then she said after they already rang me up that she was going to call the police!!!!!! read more

I did not enjoy this $85 experience one minute however I'm sorry to say. I had not been in a salon for a year due to covid. I finally decided to treat myself but certainly wasn't a treat. The tech was extremely rushed and was rudely babbling constantly to the other workers not in English. She skipped many steps, not meticulous and did not make any effort to recognize I was a human behind the plexiglass. Good thing, I got a "decent" job done but no atmosphere or service of any kind. I won't go back read more

First time there just needed a full and wanted punkin faces on them well they are out of shape she cut me multiple times it jas been 2 days and they are already chipping and starting to fall off and the paint job looks like a child did them was it was not a good experience read more

Ketty Nail & Spa - Nail Salons Near Me - Queensbury, New York

awful.. rushed, no massage... apparently you are treated differently when you have a pedicure vs a more expensive one never again read more

Truly the worst manicure I've ever had. My fingers are still sore from the butchering that was this manicure. #freddykruger The woman doing my nails was in such a rush (and I don't know why, I was the only one there) that she cut three of my nail beds while clipping my cuticles. We had to stop to mop up the bleeding. The job was messy and sloppy. If this were a doggy salon, that description would make sense. But this was a simple, basic manicure. I wish I had gone some place else. read more

I would highly recommend coming here they have cute yet simple nail designs. Love how my nails came out :] read more

Ketty Nail & Spa - Nail Salons Near Me - Queensbury, New York

My fiance and I made an appointment to get a pedicure and they closed early without notifying us. We had paid for a babysitter and everything. I called them the next day and all they said was sorry, we closed early because it was slow but we do see you appointments written down now. I felt that was very unprofessional; they could have at least called us to let us know they were closing. They didn't offer anything just asked if we wanted to come in tonight instead and we couldn't as we were not going to pay for another babysitter. Unprofessional in my opinion. read more

Staff was rude and unwelcoming. They have a price list on the wall, but when picking out certain colors, the price they verbally gave was higher than the price list. The ANC doesn't cover my whole nail, one hand has thick ANC while the other hand is thin. Left with the cuticle on my pinky finger bleeding. I started 15 minutes after the person I came with and was done BEFORE them. The whole experience felt rushed and messy. Not relaxing at all. Overall horrible experience. First and last time for me, will not be back. read more

Ketty Nail & Spa - ANC not covering full nail, bleeding pinky finger - Nail Salons Near Me - Queensbury, New York

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If I could give this place no stars I would. They over book appts making you wait 45 min. Bad attitude and customer service. Super pricy for below level skill. Head over to the new POSH nails. The name says it all! read more

Iam very pleased with my Dip powder manicure and my toe polish change. My manicurist was efficient, I don't like sitting long! The cost was very reasonable. They look terrific! Definitely would go back. read more

First time here and I'm a little disappointed. Not my favorite nail salon. Left with polish all over my fingers. I asked the guy to clean it off before I left and there's still pink polish on my fingers. I got ANC and they aren't all smooth. The guy only put the base coat on the top of my nails, so the bottom part had none. I hate when nail salons do this! My nails turn out so uneven and bumpy. The staff was friendly and they did have a good choice of colors. Very inconsistent service. My friend and I got pedicures and ANC together. Our pedicures and manicures were very different. read more

I enjoyed this salon the few times I went there. I've seen Kevin & Eden. Kevin does ANC really well but they were really thin, apparently he does better with gel (which I've never had), but my ANC turned out well the one time he did it. Eden on the other hand was AMAZING! She was super gentle, never cut my cuticles, and always gave me what I was asking for. Unfortunately she doesn't work there anymore because she went off to university, but she used to do great work. Everyone I've dealt with has always been nice, and the salon is clean. read more

I've never been here before, I won't go again either. The young guy that did my nails was good. But I've never been charged $61.00 for a basic gel fill!! I had one snowflake done on each hand, charge was $6.00, (usually its $3.00 total) ok I'm good with that. When they charged me another $6.00 for "cut down" which meant he used the electric sander to make them a bit shorter and shape them I questioned it!! But they said that's what they charge!! Please! I've been getting my nails done for 20 +, I've been to almost every nail salon in the Lake George/Queensbury/Glens Falls/Saratoga area and NEVER paid that much for a fill! Not even when I got married and had a lot of extras done! What a say to nickel and dime people!! Don't go here unless you don't mind paying more for the same service you can get 2 blocks away for way cheaper!!!! read more

I don't usually leave bad reviews but I'm honestly so sad I feel like I have to. I made my appointment for Mother's Day well in advance because it's hard to get time away for me. I made the appointment for 10:00am this morning and arrived at 9:50am. They told me to pick my colors and rushed me to do so and then sat me down at the drying station to wait for my turn. Once it was 10:30 I had to get up and leave because no one even acknowledged I was waiting and I had to get back to my kids at home. Really disappointed as I was so looking forward to my pedicure and ANC manicure. Don't know when I'll get another chance to go somewhere better but I surely won't come back to Ketty Nails. read more

Don't go here ! I got my nails done and I had 3 nails break in a few days ! I called them and they said come so I went there for them to tell me they will charge me $20 ! I'm like no ! And there like well honey we can't help you ! And while I was waiting one of the workers was talking in Chinese very loud and fast so I know they were talking about me ! Go elsewhere they don't do a good job at All ! They made me feel so uncomfortable and they were so rude ! read more

A really nice, and new nail salon with friendly staff and a lot of manicure tables (I counted 11) and at least 10-12 pedicure chairs, with one being for kids too! The owner, Mary, did my ANC manicure, replaced two of my broken nails with tips and took her time to make sure they were perfect. She was very sweet and happy to have her own business and it showed with the quality of the work she did. They have a nice variety of services, with quite a few types of pedicures ranging in price. They also do waxing, wishing I would've had my brows done now that I think about it. The ANC manicure I got was $30, that included the polish removal, buffing, 2 new tips, filing/polish, a neck and hand massage. I didn't want to leave! I will be back, next time to try the pedicure and maybe a brow wax. This place would be great for a pre-wedding mani/pedi day because they could get everyone in considering all the space they have! read more

Ketty Nail & Spa - Nail Salons Near Me - Queensbury, New York

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