Had an emergency need for a root canal. Barb at Great Lakes Endodontics is a wealth of information…read more Her level of experience in this business is amazing. She was super professional and great communicating everything from getting the referral from our family dentist to scheduling the appointment and covering the bases on cost. We don't have dental insurance and planned to pay out of pocket. It's been so long since anyone in our family has needed a root canal that we feared being retired without insurance would hinder scheduling. Within a week the appointment was scheduled and finally through the entire procedure. Dr. Yeung and his staff are amazing. He even sang praises of our family dentist. Thank you Great Lakes Endodontics!

I recently had a root canal therapy with Dr.Yeuing, and could not be more pleased. the staff is…read morevery welcoming and professional. Dr. Yeung took his time evaluating and explaining everything to me. the procedure was nearly painless, Dr Yeung precision and gentle approach made it all totally stressless. I highly recommend Dr Yeung to anyone in need of endodontis work.

This review is in regards to the experience in which I enjoyed with my first and only scheduled…read moreappointment at the Kalamazoo Oral & Maxillofacial Surgery. I had been given a consultation to have a wisdom tooth pulled, through the Dental Office within the Department of Veterans Affairs Medical Center. The Community Care Department approved the consultation to be scheduled at the Kalamazoo Oral & Maxillofacial Surgery, the Briarwood Valley Office Park. West Main. suite 200, Kalamazoo, MI 49006 location. I called the the phone number (269-388-2026) listed for that office, on the date of 02/20/2026. I had spoken with an employee of the Kalamazoo Oral & Maxillofacial Surgery and was able to schedule an appointment for 03/04/2026 at 1300. Again, this appointment was scheduled for the Briarwood Valley Office Park. West Main. suite 200, Kalamazoo, MI 49006 location. As I had arrived to my scheduled appointment at the Briarwood Valley Office Park. West Main. suite 200, Kalamazoo, MI 49006 location on 03/04/2026, I noticed a marquee sign located at the entrance of the Office Park, the sign did advertise the information for the Kalamazoo Oral & Maxillofacial Surgery. As I arrived in front of suite 200, I noticed a sign mounted on the side of the building stating information for the Kalamazoo Oral & Maxillofacial Surgery. As I had entered the office to the joining offices, I see another sign presenting the information for the Kalamazoo Oral & Maxillofacial Surgery mounted on the wall, next to the office entry door. And then I noticed a paper size note taped to the glass door. The paper note stated "Our West Main office is closed today". In my confusion, I called the number listed on the paper size note. I was able to speak with an employee of Kalamazoo Oral & Maxillofacial Surgery and had been notified that the West Main office has been closed for three years. Again, they want me to believe that this location has been closed for three years. The website for the Kalamazoo Oral & Maxillofacial Surgery, has two locations listed for services. The West Main location is one. There is an active phone number listed on the website for the West Main location. There is a Marquee sign at the entrance of the Office Park with their information. There is an active sign on the side of building near the entry door. There was a paper size note taped to the entry door stating that they are closed today. The office does seem to be an active Dental office, with furniture. And for my favorite, I was able to schedule the appointment at the West Main office with an employee of Kalamazoo Oral & Maxillofacial Surgery. The Department of Veterans Affairs Community Care staff were confused with the information as well. The staff at the Kalamazoo Oral & Maxillofacial Surgery, informed the Community Care Office that they called my phone number to cancel the appointment at the West Main location. but, my phone number must not be in service. I have not received any apologies for the Kalamazoo Oral & Maxillofacial Surgery. Nor would I believe that one could be sincere. I will not be using this Dental office in the future.

Excellent experience. I am that anxious patient with a fear of dentists but I would absolutely go…read moreto this office again. I had a referral for an extraction and within two weeks I was sitting in the chair. I had sedation and clearly didn't feel a thing. Best part is the next day. No swelling , bruising or pain. The office called the next morning to check on me which I thought was wonderful and made me feel valued and cared for. . Thank you for everything !!!

Absolutely amazing dentist. Dr. Bandos has wonderful chair side manners. She is thorough and…read morelistens to your concerns. She has done extensive work repairing old restoration work from my previous dentist. My teeth have never looked or felt better.

Professional. Compassionate. Highly skilled staff…read more Friendly. Impressive in every way!

Awful office manager. This office bills incorrectly and they over charge. The appropriate phrase is…read morefraudulent billing. I have never been so disrespected by someone who truly feels that their title as office manager with blue hair and incredibly shitty attitude is above all else. You are a glorified assistant. I'm disgusted and truly wonder if this dentist and office has taken advantage of numerous patients. Disgusting. Be professional and at least LOOK professional.

MAH Horrible experience…read more I would like to preface this by stating that I have previously had a very positive opinion of Dr. Cohrs personally. I firmly believe his bedside manner, attention to detail, and dental work are truly impeccable, and I appreciated his clinical care during my previous visits over the years. During my most recent visit though, things had changed. I was told by the hygienist, Lyndi, that a panoramic X-ray was "required by law" to maintain their license, with implied risk if refused. No such Michigan law exists--regulations cover equipment safety only, not mandating patient imaging (per LARA-Licensing and Regulatory Affairs and Michigan Dental Association). My low-risk profile (excellent hygiene, no cavities in years, healthy gums, recent normal bitewings) showed no clinical need. ADA 2026 guidelines require panoramic only when necessary, to minimize radiation, not routinely. When I raised the issue feeling misled about Timberview losing their license, the hygienist called in the office manager who was beyond rude, defensive, interrupted repeatedly by obscuring and pivoting to "our standard of care," then asked my opinion of their standard. I said it felt revenue-driven rather than evidence-based. She immediately told me to leave. This was gaslighting: obscuring the obvious falsehood with vague "patient care standards" and punishing honest feedback with abrupt dismissal. Deceptive communication and unprofessional handling erode trust. Patients deserve transparency, not pressure and deflection. Unfortunately the unprofessional conduct of the office manager--particularly her repeated interruptions, twisting of the initial misleading statement, dismissive attitude, and abrupt decision to ask me to leave after I shared my honest opinion--has eroded my trust in the practice as a whole. Despite my high regard for Dr. Cohrs' skills and care, this experience will unfortunately prevent me from returning. Perhaps the business/name change to Timberview Dental has caused the business to now become profit driven over patient care driven. Be VERY careful about agreeing to unnecessary procedures that are lining their pockets.

I've been a patient here for ten years as have my husband and extended family. The office is clean,…read morebright and welcoming. The office staff is very friendly and accommodating. Dr.Stevenson and all the hygienists are very friendly and patient oriented. You can tell they know and care about their patients. Always a good experience! I highly recommend their office:)

I always used to have panic attacks when I went to the dentist, even just for a cleaning, but I…read morefeel completely comfortable and cared for when I visit Dr. Stevenson. I've been seeing him for five years, and I could not be more pleased. To give you an idea of just how comfortable he makes me feel, I actually fell asleep during a root canal! His staff is always friendly and personable. They greet me by name when I walk in, and they remember little things about my life, such as asking how my boyfriend is, how school is going, if I enjoyed a trip I'd talked about during the last appointment, etc.

I've been to a lot of dentists. I have a lot of teeth, ya know. Many dentists are decent enough at…read moretheir job. Some are pretty bad and give the others a bad name. The dentists and honestly everyone else who works here is courteous, professional, and excellent at communication every step of the way. I had two procedures done here, and let me tell you, it was a pleasure. Dental work is typically merely tolerable, but I felt comfortable and relaxed the whole time thanks to the skilled work and personable touch of everyone on staff here. If you're looking for a dentist, I wouldn't hesitate to recommend Drake Dental as the place to go. Get your appointment today!

I was very disappointed with Drake Dental. I had been going there (Centre St. Portage) for…read morecleanings and a couple fillings. I had a bridge come loose and fall out. I called and got an appt. within a couple days. I saw Dr. Mallory who was new to me. He looked at my bridge and my mouth. He determined my bridge was broken and could not be cemented back on. His treatment plan was almost $6,000 out of pocket. I got a second d opinion from another dentist who said the bridge was not broken and cemented it back on. There was no charge because insurance covered it. Needless to say, I have found a new dentist and will not be returning to Drake Dental.

I didn't know quite what to expect, but this office far exceeded any expectations I could have set…read more From the warm décor, and pleasant staff to the bed bath and beyond soap in the bathroom I felt that every detail was exacting. When the environment is well done, and the attention to detail is clear, my fears were gone. I knew that this was a place where people knew what they were doing. The soft music, the headsets that were programmed to my own liking, the smiling and soft spoken knowledgeable staff put me at ease and kept me at ease. I was numbed quite well (I didn't feel a thing) and was treated like first class! The Assistant Jo and Dr. Thomas were amazing and addressed any concerns that I may have quickly and expertly. Again I highly recommend this office for any endodontic needs!

I had an excellent experience. THE STAFF WAS SO FRIENDLY AND HELPFUL. They let me know step by step…read morethe procedure i was recieving and made it painless. I appreciate being informecd before having a proceedure done, i definately recomened them. THank you Brenda and Dr. McLaughlin.

The hygienists, front desk staff and Dr. McDougal are wonderful. The quality of care is excellent…read morehere and she takes her time to explain. My son's pediatric practitioner was not worried about the size of my sons tonsils and Dr. McDougal shared with me the issues he was having was more than likely due to his tonsils. We got his tonsils out and he is thriving! Thank you!

This is my regular dentist. As you all know I don't give out 5 stars very often, but this dentist…read moreoffice definitely deserves it!! They give you a warm neck pillow for while you are getting your teeth cleaned! They are even doing a promotion right now that if they like their Facebook they will give you a free fluoride treatment!! The dental hygienists are very friendly and kind! They will work with you to do what is best for you and at an affordable cost! They talk to you but don't ask you a ton of questions while they have tools in your month. The dentists are nice and quick! Don't prolong your visit by making your wait. They are kind and give you a lot of positive feedback instead of critiquing you. There is a tv and radio for you to pay attention to if you want. And every room feels pretty secluded, so you don't need feel as vulnerable as at other dentist offices I have been to. The real selling point to me was the warm neck pillow! I just can't praise them enough for this ingenious idea!! I will definitely continue to come to this dentist office as long as I live in the Kalamazoo area!!