I've used Kevin & Conner's several times over the past few years. I have nothing but great things to say, Kevin in particular. He's very knowledgeable with many years of experience. I've brought several old Toyotas to him, and his old school knowledge was a big help. No upselling, great pricing, and doesn't charge for diagnostics. I've recommended Kevin & Conner's to many, and I've also been recommended to them by many. Fantastic, trustworthy local shop. read more

Charged for the same amount as the price quote was. That has never happened to me before. Thank you Kevin & Conner (and Ryan)!

Honest people and work done fast . Definitely will go to again! I'm really glad I was recommended to this shop.

Although I no longer live in the Bay Area, I want to highlight my experience with Kevin & Conner's shop. If I had to choose one word to describe working with Kevin, it would be HONEST. He never tries to upsell unnecessary services. For example, when my previous vehicle (an Audi with just over 100k miles and high maintenance costs) started giving me trouble, I asked Kevin for his advice. He gave me a straightforward, neutral perspective without pushing me in either direction. If you're looking for a mechanic who lures you in with a low estimate only to surprise you later with unexpected charges, this is not that place. Kevin is upfront, reliable, and trustworthy. Over the years, he serviced multiple vehicles for me and even helped me purchase a new car. If I still lived in the area, I would not hesitate to go back. The only con is that they are busy which is a byproduct of several years of goodwill. read more

This was the second time for me and the first with our Acura. I was extremely pleased with the recent service on our Audi and my opinion continued with the Acura. This operation is extremely trustworthy, professional, and knowledgeable. They are also very fair in pricing. I absolutely recommend this business. read more

Kevin&Connor have been my go-to place for service/repair for years because they are reliable and trustworthy. And more importantly, they are not condescending to me, a woman. They never talk down to me. I should have reviewed them a long time ago but this is what pushed me to it. My young adult son just moved to LA for his first job. He has a 2019 Honda Civic. When his A/C died, he was quoted $3000 for the evaporator. He'd found an apartment so he was driving up to the Bay Area to get his stuff. He asked if I'd book him at appointment at Kevin&Connor. When I called, Kevin picked up. I explained the situation to him. He told me that this was a known problem with Honda Civics, and that it was almost certainly the condenser that was the problem. He told my son to take to the dealership and tell them to just replace the condenser (which was covered under a 10-year warranty from them). He warned that the dealership might push back, and walked me through it. My son followed Kevin's advice, resisted pressure to replace the evaporator and had the condenser replaced. He then drove up to the Bay Area and back without problems. This is why I love Kevin&Connor. The manager, Ryan, is also super nice. HIGHLY recommended read more

Recommend to this shop by a couple Neighbors from Nextdoor. Called and spoke with Ryan, because my car needed the thermostat replaced. Ryan was very professional and honest about the work that was needed. He went over details about the process and got the job done! Reasonably priced with quality work completed! Highly recommend and it was well worth driving a few extra miles to San Ramon ... read more

Been a customer for many years. Truly an honest mechanic. Will only fix what needs to be fixed. Saved me from an engine replacement that another mechanic was pushing on my old Acura integra. Kevin was able to do the repair for about $150. read more

I have taken my car here for about 5 years. There have been numerous times that Kevin ( the owner) has personally fixed things on my car for no charge. Yes, they were minor things here and there but still I still would have paid him. And, when I am charged I have confidence he tries to save me money whenever possible. My sister recommended Kevin and Connor's to me originally. The latest great thing that he is going to do is assist me in picking up my car from a tire garage so he can look at it and check if it really needs the work they said it does. He is doing this because I cannot get away from work to do this and I need the car the next day. I cannot give he and his business enough praises! Ryan, the manager, is very helpful, as well, and his mechanics are very courteous! *****+ Five stars plus read more

This car repair shop is truly honest and trustworthy. Ron is the best--he listens carefully to your concerns and treats you like family. You can tell he genuinely cares about doing what's right for his customers. Thank you for working on our Mercedes. I will be taking all my cars here for future car service needs. read more

I get my Audi and BMW serviced here. With Kevin you get reliability and the service that is really required for your vehicle. No extra selling or pushing customers to get things done when there is still time to go for repairs. read more

Initially requested to have an oil change done, but mechanic also recommended changing front and rear wipers and cabin filter. Service: Very friendly and flexible. Asked to do my service a day earlier and they were able to accommodate and get the job done on the same day. Pricing: Final price came out to be less than I expected when considering the work that was done and was very reasonable compared to other shops in the area. read more

BEWARE! This shop is incompetent and/or un-trustworthy. I brought my car in to have a check engine light fixed. Kevin told me I had a bad catalytic converter and that changing that would fix the problem. After getting the job finished, I took the car to get smogged and was told that he installed the wrong make and model catalytic converter. Kevin then proceeded to have me pay more for a second catalytic converter. After about a month, the code came back again. I brought my car back and Kevin said the catalytic converter had a defect. I allowed him to replace it a third time. Again the same problem persists. I took my car into Honda this week, Honda informed me that the catalytic converter was installed wrong and that it has missing pieces. When I tried to solve the problem going directly to Kevin he told me he would try and fix it again. After 10 months of him trying to fix the problem and doing it incorrectly I requested a refund. He says I will have to take him to court and its my problem not his. read more

If you are looking for a reliable mechanic shop with reasonable charges this is the place to go. Great service.

Honest, helpful and they back up their work! It's the place you want to go to when you know nothing about cars. Can't imagine finding a better shop. read more

I took my car in last week to get my thermostat replaced. I called early and they gave me a great price, while also offering to take my car in the same day! They provided such quality service in a very professional manner. I would definitely recommend! read more

Ihighly recommend this Service quality is consistently outstanding, exceeding my expectations every time. Their staff is not only friendly but also highly skilled. Pricing is fair and transparent - definitely value for money. read more

If you need an honest mechanic this should be your place. Had my Buick repaired twice and it was reasonable. Better yet my mother's car was recommended to get shocks and struts by Big O by trader Joe's. Kevin quoted $600 less so brought to them. Surprised to find out no shocks and struts needed! No charge and almost got ripped off by Big O. !Do yourself a favor and try Kevin and Connor. You will be posting a 5 star review too! read more

I can't say enough about Kevin & Conners Shop! Everything is top notch here. I was referred here for a minor repair over a decade ago. It was such a refreshing experience that I went back for my next repair and I have not gone anywhere else since. Kevin is a down to earth, mechanically savvy, honest and hardworking individual. His passion is cars and he truly enjoys interacting with his customers and staff. He and his staff are professional, good, kind people who explain the repair process, is happy to do a pick up or drop off, and the costs are reasonable . You know he is not gouging you. I have taken my car for estimates and asked Kevin for one as well. On top of being more reasonable, he explained why some of the recommended repairs by the other shop were not necessary or not necessary yet. Recently, I had my car hit and run. I went to collision repair places for estimates and then called Kevin to get his opinion. I didn't realize that he had expanded his shop with collusion body repair. The work was phenomenal and he worked harder than he had to dealing with the other driver's insurance company. He even had to write an email to the insurance company to get them moving forward. I've had the chance to chat with different staff members usually while getting a drop off. Each and every person is professional, nice and knowledgeable. Kevin hires people who reflect his personal ethics and values. Special shout out to Ryan in the office who does everything! I mean everything including answering the phone, scheduling, explaining your repair, calling you to tell you that your car is ready or not ready. Good news or not so good, he is a pleasure to speak with on the phone or in person. I have referred at least a dozen friends and family to the shop over the decade. Everyone one has been so happy with the work. We now think of Kevin, Ryan, Honey (happy dog) and the staff like family. Ok so you think it just must be my circle that are just happy folks. I met a few customers while waiting for my car. Keep in mind we are spending money that we rather not... one man I spoke with had so many wonderful things to say. At the end of the conversation, we felt blessed to know Kevin, TRUST him as our mechanic, and feel like he's family and also our friend. To summarize: Honest, trustworthy, timely, quality, and professional. read more

Great repair shop , very professional and knowledgeable, I brought all my family and business cars for maintenance and repair, Never had any issues after repairs is done read more

I came for bumper lower plastic repair after researching local reviews. Kevin is honest in telling me that it's up to me if I want to replace it with new parts as it is such a minor problem. He then fixed for me quickly. Thank you so much! I will definitely send my referrals here. read more

Update - did a great job and were able to drop me off and drop my car off for me locally :)

I don't want to say what Kevin did for me because I don't want anyone to take advantage of them; but I appreciate them a lot. I highly recommend Kevin and Conner's because they are honest and fair. I have brought my truck in twice so far and I know my father trusts them/ brings his truck in as well. read more

This shop is great for our hybrid radiator replacement! Their quote was reasonable and actually the actual charge was less than their quote. Kevin & Ryan are honest, no nonsense, timely and very friendly. I'm sure we will be back again for other services read more

I left a review last month, but needed to update with my latest experience. My car is a 2013 Nissan Altima that has recently needed a lot of care. I went back to Kevin & Conners today. Ryan was quick to put me at ease with his kind, calm demeanor. Every employee that I have met is knowledgeable and friendly. My car was fixed within hours. I HIGHLY Recommend this business. They are so fair with their pricing, making them a business you can trust! read more

Amazing service, integrity is top notch! Very accommodating. Got the work done on time and on budget

My grandpa used K&C's for who knows how long before my Grandparents passed. My mom remembered how much my Grandpa would rave about the mechanic who kept their vehicles running (and bought my grandmas Mercedes from). Well after their passing, my car needed work so I gave them a call and brought in my Jeep. I've had random things go out, my Throttle Body, Multi Function Switch. I've needed some batteries replaced, the spark plugs done, oil changes, etc. Each issue I have had, Kevin has run the diagnostics on the car, and then researched the problems. He is honest, doesn't overcharge and they get the work done. Today, my car died and Kevin almost came to jump my car for me but AAA was there quickly. I was able to get my car over to him and he stopped what he was doing and went to replace my battery and replace the terminals as they were bad. He's worked on my mom, stepfather, and brothers cars. We truly feel blessed and happy that we have him and that Ryan (and Honey) greet us when we have to come in. He's the person you don't want to use, but are happy to have on speed dial. Thank you from us all for keeping us on the road Kevin, Ryan and Crew. Samantha Henshaw read more

To Kevin and Connor, this review is very overdue and I apologize for it being so late! I lived in San Ramon for five years. When my warranty was up, I asked my local friends who I should go to for car repairs. They recommended Kevin And Conners Auto Shop. I found them to be honest, straightforward and reliable for their estimated times. Sometimes I would inquire about services and they would give me an honest review that I didn't need it if I wanted to save money. Awesome sauce! Now that I've moved I miss them. read more

Just wanted to give a shout out to an honest auto repair shop, Kevin and Conners repair shop in San Ramon. I took my car to Walnut Creek Ford because the air conditioner was not working. Ford charged me about $245 for the diagnostic and said the A/C compressor needed to be replaced for an additional $1940.00. I brought the car to Kevin and Conners, fully prepared to pay for a new compressor. They contacted me a short time after they opened and told me the compressor was not working due to a lack of refrigerant, which is something that should have been checked as part of the diagnostic process. When they checked the refrigerant, they immediately noticed both Schrader valves were leaking refrigerant. They replaced both valves and recharged the system for less than $350.00. I was appreciative of their honesty, and since they had just saved me hundreds of dollars, I asked if there was anything on the car they thought needed to be replaced, and if so, they could do it immediately. They said a full safety inspection was completed, and everything looked fine. This is how business should be done, with honesty and integrity. This is my new mechanic shop. read more

I needed an oil change ASAP and I had called around to a bunch of places but no one had availability for a long time. I called Kevin & Conner's Shop and they said they required an appointment as well. I told them it was an emergency since my oil change was well overdue and they were kind enough to squeeze me in, even though it was at the end of the day. I had a little trouble finding the place and had circled the building twice. I guess they saw me looking lost and someone jogged down the street to come get me. Curbside service!! :) They checked everything in the car and let me know I needed a new air filter as well and I needed to get a tire replaced. They topped off my coolant as well. The service was quick, and the customer service excellent! I felt very comfortable with everyone I spoke with. Less expensive than the dealership. They definitely have a return customer. read more

This is a shop you can rely on kevin and Ryan are awesome. I've been taking my Toyota there for many years, and I will not trust my car with anyone else.. read more

Genuine person. Provides appropriate estimate for the job. Doesn't try to rip off uneducated automobile patrons. :)

I had car trouble with my 300 SE mercedes. I took the car to two Mechanics, each would recommend changing a few parts but car trouble continued. One day I got referred to Kevin, He took the car in and I picked it up couple of days later. My car problem was taking care of. I was so impressed. Since then, I have taken my other cars to him. What I can say truthfully about Kevin is the fact that he always tell you the truth about car's problem. He does not lie in order to charge more. He has years of experience and has instilled honesty and good work habit in the staff who work for him. it is a blessing to know that I always can rely on Kevin to fix my car at the right cost. Knowledge and honesty are both intertwined in Kevin. I highly recommend Kevin and Conner Repair Car Shop to all. read more

So far the best service i have received in the San Ramon area for my 2016 accord. Fast and reliable.

Friendly, honest and fair. Went in for a scheduled maintenance and that's what I got. They said all aspects of the car looked good and I was never pressured into doing any other service. The place is a little hard to find because there is no sign but the mechanics working outside were friendly and showed me the way. read more

I had some work done at a different body shop in the area. After receiving my car back it was making an unusual whistling sound when driving at high speeds. I called the Shop and they took a look and tried to pin the issue on some repairs done many years ago. They made me feel like I was dum for even asking. After the frustrating experience, I called Kevin's shop to get another opinion. He took the time to drive with me in my car and diagnose the issue. It turned out to actually be related to the work the other shop did and there was a pretty obvious gap in one of the mirrors they had replaced. He recommend I take it back to them to fix the issue they created. This really goes to show Kevin's character and reputation as he did not gain anything from helping me out. read more

Kevin did a far better job on my Mercedes than the dealers in Pleasanton and Fremont. He was honest, efficient, communicated openly, and a pleasure to work with. I would recommend him to my friends. read more

My first time working with this shop, and I am impressed. I posted the symptom of my car online and got an answered in a timely manner. I drop off the car for a diagnostic and Kevin was able to explain the issue to me with an exact quote. My car was repaired and was ready as promised. Ryan at the front desk was also very friendly and helpful. Thanks Guys! read more

These guys are great. I've used them for oil changes and additional work on my car. They're friendly, honest and I think fairly reasonable too! Highly recommend. read more

I purchased my Mercedes Benz in 2009 and Kevin & Connor's Shop was recommended to me. THANK YOU! This is the only place I take my car, because they are trust worthy, friendly, their pricing is fair and they do a GREAT job! HIGHLY RECOMMENDED!!!!! read more