Family owned business. Very friendly. I called in for a nail patch and they took me in within 15 min as an exception. Every other places I called told me I had to wait 4-5 hours. Will definitely come back. read more

The savings are remarkable versus Mercedes! The service was excellent. They will be doing all the repairs on both of my vehicles. A special Thank You to Brittany she was very helpful. read more

Great customer service and super friendly, helped me understand more about the problem I had with my car in simple terms and gave me good advice. read more

Had a nail in tire. All the big chains refused to repair it and insisted that I had to replace, but these guys got it done for me within 10 mins. Great service and no wait. read more

I have taken my cars there for many years and rated the business excellent. On the last two occasions, I was first somewhat disappointed (suspicious) and then very disappointed (because of gross incompetency). The first involved a problem with my son's car which he drove down from OR. A writing pen somehow fell into a vent opening and the AC abruptly stopped working. Took it to the shop, explained the problem and the next day, I was informed that the compressor had failed. This was suspicious but we paid for the repair and my son returned to OR without issue. The owner was absent and so I had to deal with his son. I remained suspicious about this "fix" because I was confident that the problem was something like a jammed louver (caused by the that missing writing utensil) directed cold air away from the passenger compartment. In the end, I decided that the issue was simply a weird and rare coincidence. Second issue happened about a year later. My other son lives in the area and has a 2007 Honda Civic with a manual transmission. He complained that, when the car was in the higher gears, it would "pop out of gear" and he would have to hold the gear manually to drive the car. Took the car to San Ramon Auto and, again, the father was absent and I had to deal with his son. The next day, the son tells me the car needs a new clutch. I know my way around cars and told my son I was surprised because what he was experiencing did not feel like a "clutch problem" to me. My son balked at the repair cost but I told him eventually he would need the clutch replaced if he wished to continue driving that car which he did). Two or three weeks later after the car was supposedly repaired, the same problem emerges. Took the car to another independent shop and we were told that the transmission fluid levels "were not in spec" !!! Subsequently, fluids were returned to "specs level" and we returned to San Ramon Auto with the invoice for the fluid fill and confronted the son. Reluctantly, he had to admit that he "... must have forgotten...." to fill the transmission after replacing the clutch! Because the "gear-shift pop-out" problem reemerged after the repair, I have to conclude that the kid did not even do a routine check of the drive chain fluid levels while diagnosing the problem. Moreover, it would seem that a"bad clutch" was not really the problem and a simple "topping off" of the transmission fluid would have returned he car to drivability. In any case the car works just fine but I remain unsure how much damage might have been driving the car around with the fluid levels "out of Spec". Lesson learned. Even after an excellent history with Dan, to me, it appears that his son is grossly incompetent and he will ruin his father's business. I can no longer trust the repairs made at that business with the kid running around the shop. Sadly, because of that I cannot recommend this shop any longer and I myself will not be returning. read more

Had work done on my SUV recently at the shop, they were extremely helpful and accommodating to my asks. The staff clearly laid out the service timeline and price before committing to any change. I can't ask for a better auto shop at San Ramon! read more

Honest, helpful, and always accommodating. Plus they're competitive with prices in Utah which is huge for California. Dan & Austin are the best and always take great care of our cars. read more

I called around bunch of places on yelp to find a reasonable quote for replacing my brake pads. At my last oil change, it was recommended to get my brake pads replace since they were pretty worn out. I felt like it was still safe to use my car so I didn't rush to get them replace yet and wanted to call around to get quotes. When I called this place, no one answered so I left a message. Dan called me back the same day and left a detailed voicemail. I requested for cost of brake pads. Although he did quote me for it, he offered to provide me with a free inspection to see if I needed to replace everything. I made an appointment for an inspection and surprisedly, he says there's definitely time left and doesn't need replacing yet. I was amazed by his honesty. He also gave a printout so he was pretty organized. The location can be tricky to find but there's definitely signs on the street so it's not too bad. His honesty truly won my over and I plan on returning to get some work done when needed. read more

I came in for an oil change and transmission service. I usually go to a different location but I wanted to use a coupon. They worked very quickly, were honest, and had reasonable prices so I'll be coming back here in the future. read more

Wow what a great shop! Took my car here for an oil change as I'm new to the area. This is a family owned business and they are all so kind. I left my car there as I was not in a hurry and my car was still ready in no time at all. I will definitely be not only recommending this business to family and friends but will be using them moving forward for all of my cars needs. Thank you! read more

I've been talking my vehicles to Dan for years. He has always provided great service.

Had an appointment, but the technician didn't know I was coming. No one returned several of my calls. Inspection didn't list brake or tire wear. I won't be returning. read more

These guys are the best. Highly recommend them and their prices are very good considering the area and how people like to inflate prices around here. I'm definitely a life time customer Thanks for working on my 72 Camaro, Dan! read more

Have been taking my vehicles to San Ramon Auto Repair for over twenty years. Recently had them do a major tuneup on my very high mileage truck. My truck hasn't ran this well in a number of years. I can always count on them to get me in quickly, accurately diagnose the issue and do very competent work only selling me services I really need. I'm a customer for life. Thank you Dan and Austin! read more

I recently moved to San Ramon and am looking for a good repair shop as I have 2 cars and a truck and I'm super busy and it seems there is always something needing to be fixed or upgraded on one of my vehicles. When I called I politely said I needed to quote for a fuel injection replacement. Dan then with a condescending attitude asked for what kind of vehicle. I then stated my vehicle type and he say "ohhh nooo". I then repeated oh no what? He starts laughing and says "what's wrong with it? Ummmm no thanks. I'll find another shop that doesn't have a smart asshole on the phone. I little professionalism would have likely earned a new customer that is always doing some work to one of my vehicles. read more

Great and friendly service. Pricing is reasonable and can trust them on the needed service.

Dan was super friendly and informative. I usually don't have good experiences at auto shops but he was extremely pleasant and helpful. Thanks Dan!! read more

Honest reliable GREAT people and honest prices!! This is a place I would send my family and know they were not going to get ripped off!!!

Nice people, but was upset about the fact that I was quoted a price of about $600 for my repairs, and when I went to pick up my car I was told the cost was just over $1000. When I questioned it, they said there were extra costs due to added issues they found. The thing is, they never called me to inform me of the extra costs. They just went ahead and did the extra work without informing me. Nice people, but to be charged more than 50% of the expected cost with no notice just left a really bad taste in my mouth. As much as I liked the people there, I will not be returning. read more

Was referred here by my realtor. Moved to the area about a year ago. Recently had my check engine light go on along with some funny transmission issues. Called ahead and they got me right in - no long waits. Pretty easy to find and very friendly easy going service. Turns out nothing was wrong with my car but they were so great about it that we took my husbands truck here for a long time oil leak he had been dealing with. Fair prices, quick service, and friendly people! read more

If this crappy little car wasn't a company car I would drive it right off a cliff! For almost over a year I have had problems with my headlights. One or the other kept going out. Then one day about March of this year I noticed that my drivers side parking light (the yellow one) wasn't working. The little round bulb was black on the bottom and melted off and rolling around in the light fixture. Yes, black burned and melted off. Great job Chevy!!!! About summer this year the car started shaking really bad when I braked. I could feel it somewhere in the middle of the car. My company uses this repair shop for all of their fleet vehicles. They were very accommodating and totally fixed my bad routers that were shaking when I braked. The light on the other hand turned out to be a labor of love and it took a few days to get the appropriate light in. But by Friday I had my hoopty back in action. I have two shiny new lights that are sparkling and bright. I have access to some of the best mechanics in the Bay Area, (married to one hello!!!) and I am proud to add this company to my recommendation list. They will take very good care of you and your ride. read more

San Ramon Auto Repair - Auto Repair Near Me - San Ramon, California

Beware this company. They seem like nice guys until things don't go according to plan. The day after they changed my oil, the skid pad/cover under the engine of our Honda partially came loose while driving on the freeway, and immediately crumpled under the car, causing a loud screeching sound as the partially torn metal cover scraped along the freeway. This bottom cover has to be removed to perform an oil change. The road was completely clear that day, with no visible objects that the car could have hit. I brought the car back to the shop. But they refused to take any responsibility for what occurred, telling me that it was purely coincidental, even though they had just removed and reinstalled this plate under the car the day before. They told me that I must have hit something large on the road which ripped off the cover, even though I didn't see anything at all, and the road was completely clear. Even if something small hit the bottom of the car, the cover would have had to be loose and poorly fastened to begin with for it to get torn off and crumpled below the car. I've asked several mechanics and they all say that the cover was likely not securely fastened after the oil change. I tried to be polite and offered to share responsibility with the shop, but they declined, and charged me $400+ for a new cover (even though I later found out that the part only costs $150 from multiple different vendors). They even had the nerve to write "ran over something on the road" on my invoice. Very dishonest and disappointing. read more

San Ramon Auto Repair is fantastic! They do a great job and have the best prices around. They're friendly, knowledgeable, honest, and reliable - everything you want in a shop. I won't go anywhere else! read more

I recently had to replace my battery and later found out my alternator went out while driving on the freeway. My car shut down and I was able to limp into a gas station, where I called San Ramon Auto Repair in dire need of repair. This was the first place I called and Dan answered. He immediately gave me an extremely reasonable price and upon towing my vehicle to this shop, he already had the alternator waiting. He recharged my battery, replaced the alternator, and I was back on the road in no time. read more

I had called today and was looking for a part, I have no clue who to call or where to find parts for my car, so I called around. I found San Ramon Auto Repair, with just the name I couldn't have known that they did not carry parts, so I called anyway. When they answered (not sure who I spoke with), he wasn't clear with what he said so I assumed he was just answering, so I asked if he had a part in stock. He replied extremely rudely with "Can you hold on". When he got back to the phone he had a rude tone and asked what I needed. Once again asked for a certain part. He seemed rushed and i'm sure was busy with whatever was going on in the store itself, but gave him no reason to respond with such a rude tone "I dont carry parts here, call somewhere else like Monument". I stayed happy and nice and told him thank you and he hung up on me without saying anything else. Will never go there to get my car fixed just because of the terrible customer service over the phone. I understand it's probably annoying getting calls from people who don't know what they are talking about with cars, but not everyone works at a repair shop and knows things about cars. They really need to work on focusing on the customer on the phone as well. Pretty disappointed because looking at the reviews they seem to do a pretty damn good job. But now I wont be going there because of the attitude I got over the phone! read more

I have been having problems with Walmart changing my oil and then having the engine smoke and smell like oil for at least a week after the oil change (See my Walmart review.) So, I was in search of a new place to take my Legacy for oil changes and routine maintenance. I was totally pleased with the service, and a $25 oil change (I had a Valpak coupon) didn't hurt either! :D The employees are very knowledgeable, courteous and professional. They listened to my concerns about the smoking and the smell, and clearly explained why it was happening, and how to prevent it. They also took the time and effort to make sure that it didn't happen this time. (When I drove home, there was absolutely no smoking, and no smell!) The entire process took 45 minutes from the time I showed up to the time I drove out of the parking lot. They were efficient and did quality work for a good price. What more could you ask for? :) read more

Dan and his staff are wonderful. I have taken all our cars there and he fixes them all. My Jeep, my sons Lincoln and my husbands prius. Have sent many friends there and they are all happy with his service and communication of what needs to be done and what can wait! Thanks Dan!!! Karen - San Ramon P.S. Love Tyson, his dog who greets all customers with a wagging tail. read more

Being from a family of mechanics (retired), I can't tell you how picky I can be when it comes to having my car serviced. Dan and his crew are absolutely, positively the most honest, hard-working and efficient shop I've worked with. They are very professional, reasonable, caring, and from my family, come highly recommended! Thank you, Dan, and the rest of the staff for such a positive experience! P.S.- Both of our cars have nearly 200,000 miles on them and require a lot of TLC- these guys always dial right into the problem, and fix it in a quick manner- thanks again! read more

Honest people with honest prices. My family has been on the hunt for a trusted mechanic and I am so happy to say that we finally found that in San Ramon Auto Repair. Dan and his team went above and beyond. This will definitely be our go to shop! read more

Brought in my SUV to Dan. Never been here before and made it clear I was moving out of the area very soon. He still took care of me like I was a long-time customer. Spent half an hour personally diagnosing the car to make sure I wasn't going to waste time or money. Dan gave me an accurate diagnosis and recommendation even though he knew I would have to go somewhere else due to time constraints. Very stand up guy. I 100% would have come back regularly if I stayed in the area. read more

I called to get an estimate for my brakes, 2016 Ford Escape. Estimate was $250.00 per AXEL. Are they kidding?! I don't usually pay more than 250.00 per brake job. I don't care how good the reviews here are that's terribly outrageous! The dealer doesn't even charge that. read more

Dan and his team has worked on all 3 of our cars and provide excellent service at a great price. And when my son't Ford engine just about blew up after soaking $700+ into it we were ready to surrender.. Dan spoke with us about options, we donated the car to "make a wish" luckily found a car that my son loves. Dan did a quick inspection at no charge and told my son it was clean and if my son didn't buy it, he would. -great mechanics and people. Little difficult to find, behind and around the oil changers but worth the effort. read more

Great customer service! Honest and good prices! San Ramon Auto Repair was very accommodating to my schedule and helped me fix the issues I was having with my car. Nothing but good things to say:) read more

Dan, the owner of shop, is an awesome guy. He has a wonderful/soft heart, knowledge, right/fit tools. He helped me to remove a rounded nut with No charge. Thank you so much! I tried to replace the exhaust manifold myself for old Honda Civic but couldn't finish it without proper tools. Dan was SO KIND to help me get it done. He, his family and his shop is a very special and unique one. I was so moved emotionally! I was very lucky, not only got my car fixed by a professional/saved lot of money, but ran into an extraordinarily decent individual/family/shop! Beyond my words! read more

Dan has serviced all our vehicles for about 15 years from our BMW 3 Series, Infiniti Q45 & QX4, to our Acura Legend. He is always matter of fact, occasionally innovative when parts have needed modification or were unavailable, and is always diligent in looking for dealer reports of fixes and bugs. Finally, I appreciate that he looks for ways to keep my costs low and will even advise me to let a car go rather than continue putting money into it. If you want a technician for life, Dan is the man. read more

I was referred here by a neighbor. Finding an auto mechanic that you trust is not always easy. They quickly diagnosed the problem and finished the work in the same day. I was very happy with the service and will continue to come back for all my auto service needs! read more

After a quick Google search I found San Ramon Auto Repair, and specifically Chad. I dropped the car off in the morning and within a few hours Chad provided a comprehensive estimate to change my brake rotors and pads, rotate the tires and change the oil. The price seemed fair and I told Chad to proceed with the repairs. I then asked him to take a look at the AC and let me know his thoughts on why it may not be blowing cold. Chad called back a few hours later had made all of the repairs and even fixed my AC issue at no extra cost. The car was ready to be picked up whenever I liked. He even offered to stay open late so I could pick it up the same night! I am not a car guy and barely know where the gas goes so am very apprehensive when it comes to car repairs. For the amount of work San Ramon Auto Repair got done in just a few hours for less than $400, I know I got a good deal! read more

I recently stopped by San Ramon Auto Repair with a question about why my car would be smelling like burning rubber. I was fortunate to find this place because my car was taken in and looked at right then and there to make sure it was safe to drive which I couldn't have appreciated more since I would have been driving my kids in the car that day and I commute to Pleasant Hill during the week. I have an appointment to return to have the leak fixed. The courtesy and professionalism of the shop and the quoted price are another bonus to this wonderful find. Thank you so much for your help. read more

I do not usually write a review but in this case I feel I need to. A few month ago I had my Honda Pilot serviced. Dan recommended to change the timing belt. The pilot had over 200 K miles. Right after the replacement I found that the transmission was rough. It was not smooth before this time it was more so. I was a little suspicious, maybe something bad was done. To make the story short, I learned that the problem is normal with the age of the Pilot. When I brought the car to the garage, Dan recommended a transmission fluid that sounded very interesting. He charged a little, however I did not even have enough cash to pay the little charge. He said it is OK and took w little that I had.. After the fluid change, the transmission did not seem to show any marked improvement. Dan said drive over the weekend, and there is a chance it may be better. HE IS RIGHT. It has been almost six month. Transmission performs pretty good. I am almost compelled to write this review because these days it is not easy to find a person like Dan. No the transmission is not fixed. But if you read the whole story, you may understand why Dan is unusal. Unusually good. Dan is easy going. And I think he knows a ton of stuff on automobile. If you live in Danville, San Ramon, Alamo, Dublin, etc,, try him. You may find a luck. read more

I took my car in for diagnostics (Check Engine Light was on and sometimes stalls) and they guaranteed me they knew what was causing the problem (12 months/12,000 mi). They said it would be done by the end of the next day. I never heard from them so I called the day after it was supposed to be done. That's when they told me that what they'd done (valve adjustment) hadn't fixed the problem, and they had already done more work trying to figure out what was wrong. I felt like they were treating my car as an experiment so the next time it happend to a similar car, they would already have it figured out. They didn't bother to call me or get authorization about performing additional services and adding them to my bill. When my car was finally ready, the Power Steering was making a constant whining noise and screeched when I turned the wheel. (The Power Steering had been completely normal when I dropped the car off.) They said I needed a new Power Steering Pump and Reservoir. After doing a bit of research on the power steering system for my car, I called on the next Monday to discuss the power steering and left a message asking for them to call me. I called again on Tuesday and left another message. I called again on Wednesday and left another message. After becoming increasingly frustrated with the lack of communication, I just went in person since they wouldn't return my calls.** I specifically asked if it could just need a new O-ring or a clamp tightened that was letting air into the system.** Dan assured me they already checked that, and it definitely needed a whole new pump. I decided to take it to the Honda dealership and they diagnosed that it only needed a new O-ring and the pump was fine (a difference in about 600 dollars in price). In conclusion: Feel free to take your car here as Dan and Chad were friendly enough, but I feel like the initial communication about the diagnostics of the car was gundecked (diagnosed without really checking) and the communication about the price and further work on the car left *A LOT* to be desired. Also, the power steering pump was just a flat out lie. The dealership diagnosed just an o-ring was letting air into the power steering system. San Ramon Auto Repair assured me that they checked the O-ring and I needed the whole pump. This shows either a lack of skill or a lack of honesty. This place might be good for an oil change, but watch out afterwards. read more