I had cataract surgery. It took place in Silver Spring, and the service was below par for the first…read moreeye. Disorganized, not attentive, and the anesthetist didn't give me the right amount. I don't know what Dr. Hyang did, but my eyes are worse than before. I still need glasses for distance and they are drier than ever before and often cloudy. Also, Dr. Huang took to giving me hugs when he saw me for follow up visits, I think to mollify me. I do not recommend him. I think his son is much better.

I have been going to Harry for 25 years, starting when he did my lasik in 2000. He recently just…read morecompleted cataract surgery in both eyes. I completely trust harry and his opinions. After my cataract surgery Harry was going on vacation but took the time almost daily to check on how I was doing. I couldn't see myself going anywhere else for eye care. the office maybe cramped but it is loaded with the most up to date technology available

The staff is the biggest joke I have ever encountered…read more FIRST They provided me with the wrong appointment time. Told me 2 pm and when I arrived said it wasn't until 2:45. SECOND I sat and waited until my 2:45 time because I didn't want to reschedule, but I didn't get seen until 3:30. What is the point of making an appointment when you don't even get seen for 45 minutes? THIRD the nurse was rude to me and got mad at me for not bringing in my contact lenses when I was never told to bring them in. And LAST the front desk girl is rude as well. Has a bad attitude that needs to leave her personal issues at home. And then I got an email 2 days late saying I missed my appointment?? What the heck are they running over there? I will NOT be coming back to that office and I do not recommend this place to anyone. It's a real shame because Dr. Yeh is actually a good and thorough doctor.

Dr Yeh is definitively intelligent, knowledgeable, methodical and detailed about his visits. He…read moretakes the time w each patient. Very straightforward also. I made a last minute appointment and waited about an hour. I couldn't be too upset though since I was new and they did their best to fit me in. The followup was more-so on time. Could the front desk stand to be more professional and perhaps put away the candy crush app on her phone and be a bit more in tune with the practice? Yes! But, that shouldn't be a reflection on Dr Yeh's services. Good help is hard to find. Just my two cents. I'd recommend his practice based on the service. Also great he was conveniently located and accepted my insurance. The office is also really nice and well kept. Hope that helps with your decision on the practice. I don't think the 1-stars are a proper representation of his practice overall.

Dr. Chu is an outstanding doctor! I've been going to eye doctors for more than 60 years, and Dr…read more Chu is the very best. I chose him because my sister (a nurse) has been going for years, and recommended him highly; and because of his professional expertise. From the moment I met Dr. Chu, I was so impressed. Everything about the entire experience was truly professional and first-class, including Dr. Chu's staff and state-of-the-art equipment. Dr. Chu's expertise and experience speak for themselves - he's brilliant and skilled, yet kind and even humble. He educated me about cataracts, and later performed cataract surgery on each eye. All easy & seamless. Dr. Chu not only restored my vision - it is better than it has ever been! I am overjoyed and grateful every day - I recommend Dr. Chu whole-heartedly~

I have been seeing Dr Chu for many years. At one point I felt he was pushing the laser cataract…read moresurgery even though the knife is just as accurate, but the laser costs over $3000 out of pocket. So I went to another eye doc, who was a crook. Suddenly I was developing a new eye disease every time I went for a check up. Went back to Chu, only to find out I did not have any of those eye diseases. So, back to Chu, who over time has become very short tempered, impatient and rude. He did my cataract surgery, which went fine. But if I have more than one or two questions he becomes very disagreeable. My distance vision since cataracts has NOT been corrected by glasses using his prescriptions. Last he told me there was nothing he could do and walked out of the room. If there is a vision issue, the doctor should want to find the problem and correct it. He did not. So, no more Dr Chu. Whenever I had an appointment I did not look forward to his moodiness. It has gotten worse over the years and many of his staff acknowledge this.

7/31/26 Personally, I would rather park my own vichele upon…read moreentering the parking garage, yet the valet standing in the garage have other plans. Heading to the 9th floor, we headed into the Washington Eye Physicians and Surgeons. The place is pretty spacious for the waiting room. Speaking of waiting room, there is a place in the back where you can aquire some "Cool, clear water" to drink. There may even be books to read while waiting for your party. Not a bad place to leave some unwanted books too. Second thing I noticed is the 2026 sign for the NEW ZAdministration Fee STARTING at $50.00. Apparently this was started just this year by the Doctors of Washington Eye Physicians and Surgeons. What will new year of 2027 bring? My dad told me his insurance for this place use to be taken, but not anymore. Now my dad has to file his own insurance. Blue Cross Blue Shield is one type of insurance one has to file to their own health insurance. Why? Because when Washington Eye Physicians and Surgeons file the insurance claim, it is rejected. This will depend on one's health coverage...feel free to get more information on this with the front desk agent(s). This place seems pretty expensive, but if they get the job done, then the cost is worth it. From what I saw my father's is happy with the outcome. The place's ambience was peaceful and moving like a well oiled machine. I would like to say the staff was helpful and polite. There was a mistake done and the process to correct the problem was handled swiftly. I will continue with a followup if the problem wasn't finalized within two week time spand of today. All in all, today's experience was a good one.

My mother has been a patient of the practice for many years, and had a terrible experience with Dr…read more Lisa Tom most recently. She had to wait over an hour for her appointment, and when the doctor finally arrived, she was dismissive, cold and poorly communicated post-care instructions. Bedside manners are important when you are treating elderly patients (or any patient, for that manner), and I'm afraid Dr. Tom doesn't have them.

Dr Bair fixed scaring and ptosis on both eyes for me. Minimal downtime; highly precise and work…read more For eyes, go to an eye specialist not a general plastic surgeon. She's the best.

This lady is talented and I heard she was going to retire...don't know if that's a rumor or not…read more At any rate, she's too easily distracted and works too fast. Jumps from one room to another leaving you wondering what the heck's going on. Very ADD type behavior. She put the wrong size punctal plug in my eye which was caught by her tech! Also, when removing small growths from my lids, which is why I went to her in the first place, she decided she didn't need to wait for the numbing agent to work before she started cutting. Again a tech asked her about this and she said, "That's OK, she's tough." Curiously when I started with her, I mentioned I had dry eye and she said, "Oh I work with dry eye. We can try some things" or something of that ilk, expressing her expertise. When the punctal plugs did nothing, she told me she didn't work with dry eye. I decided she was not the doc for me.

This is first and foremost a factory-like business, and a medical practice second; and it performs…read morepoorly at both. The technical staff who administers exams are personality-less zombies. They barely talk to you. The office staff does not respond to emails or voice messages. Once you walk out the door you're on your own. Don't expect any help. And finally, el jefe: Yau. Yau does not discuss things with you; he simply dictates. He takes no questions. He explains nothing. He rushes you in and rushes you out. You can hold your breath longer than the time he spends with you. Go elsewhere.

I like his service as a clinician. The office staff is usually friendly. However, it's impossible…read moreto get through to them. They do not pick the phone. They make it nearly impossible to talk to someone. It's ridiculous in a field where patient service is so important. That makes me want to change provider.

NOTE: I filled my lens prescription elsewhere, so this review is just about the eye doctor…read more PROS * Staff were mostly fine * Eye doctor (when I finally saw her) did a good job CONS * Parking - Park at Java Nation or Whole Foods, buy a drink, and walk over to this location. I couldn't figure out how parking works in this area. * Clear your schedule - As other reviews have noted, speed is not their strong suit. Definitely the longest trip to an eye doctor I've had. I came in on a Fri morning, and it took them about 15 mins to get me in. Had an eye test done and then sat around for another 20 mins. Another test. Another 15 minutes before I finally see the doctor. All told it was a 1.5 hour visit for maybe 5 minutes interacting with staff. * Skip the "flip the eyelid" test. One of the young techs that worked here tried to do this and it was super uncomfortable. I don't even know if his hands were clean. He couldn't seem to do it and I couldn't get over someone jabbing their finger in my eye. He ended up just really frustrated. When I finally saw the eye doc like 45 mins later, it didn't even come up. * Masking - While waiting I sat in a crowded waiting room, nobody wearing masks, which I guess is fine now but when cold and flu seasons rolls back around ... OTHER They required two visits - They couldn't see me for both glasses and an eye doctor check (i.e. check for problems). This was supposedly due to an insurance requirement, but the incredibly slow service means I had to come back and dump another entire afternoon in a month. NOTE: You'll see a very reasonable reply from the company below this review. Please note that I haven't been back because a friend visited months later and said they had the same experience. As requested by yelp, that does not impact my review, but it did keep me from trying them again.

Poor communication and customer service. Unfortunately, the staff appears to be removed from the…read moreautomation process of scheduling appointments. Who selects a tools/service (automated appointment scheduling), pays a contractor to develop and manage the tool and when the service does not meet the standard- The company said it not my fault, it's the patient fault. They have decided the patient must decipher how the process works. In addition, the patient better not challenge the mistake or failure in their office. This location is nothing but an assembly line of POOR CUSTOMER SERVICE. Diversity Training would be a plus too!

I, too, have had only courteous and professional experiences with the office staff and Dr. Joseph…read moreherself. I've been a patient for several years and, like others, do not understand the negative reviews here. I'm scheduled for cataract surgery later this month. My brother is also a patient of Dr. Joseph.

I consulted with Dr Joseph today about my readiness for cataract surgery. The check-in with the…read morefront office was fast and everyone was very welcoming. Ruth took my history, administered drops and did some basic testing. She was professional and friendly. Dr Joseph came in and completed my examination and recommended that I have the surgery, as I was expecting. She was professional and thoroughly explained options for lenses and told me about the pre-op process. i left with great confidence in her expertise and will be proceeding with having her perform my cataract surgery .