Dr. Chu and staff are very professional, wish to say the same for the optical store or that Indian lady working there. I ordered my progressive lenses (computer) in August 2025, and the lady never called me back to tell me if the lenses are ready. From August to October (10/20/2025), it's been two months, no calls, I am so upset. I already paid and insurance claimed and nothing. I've called many times, and still.. I should have gone to other places!! Terrible service!! Can I get a refund?? read more

The clinic was busy on the day we visited. Dr. Yin spend less then 5 minutes explaining treatment options for what is considered "minor" condition. Because it was our first visit, we had a few more questions. Front desk assistant rolled her eyes in front of us. read more

Long time patient here and something drastically has changed with this practice. I plan to follow-up tomorrow with Dr. Chu and/or office manager about my experience. Quality of care and attention to details are lacking yet they all too fast to nickel and dime you for poor service. I do not plan to return. read more

Dr. Chu is thorough, kind and patient. Strongly recommend him for cataract and laser surgery.

My father recently underwent cataracts surgery for both eyes. Dr. Chu and his staff made the whole system a breeze! My father does not like to go to doctors and is often overwhelmed by all the questions that offices ask. Dr. Chu understands how scary it can be and talks to you until you are comfortable and understand. His office is very accommodating. If you are Chinese, there are several people that can speak to you in Mandarin. They have hours at all different times and will even accommodate Saturday Appointments. Please know that they are also the best at cataracts surgery. My father can now see far and close and does not even need glasses. The surgery itself is very quick and practically no recovery time. Laser may sound scary but it is totally worth it. It's a very busy office, but they run it well. Wait times are never super long and everyone is on their A game. There is a large office and ample parking. They also seem to have very fancy equipment which is much better than some other eye doctors I've seen in the area. Definitely a great place to go! read more

Robert H Chu, MD - Optometrists Near Me - Rockville, Maryland

We had no problems with Dr. Chu, he has always provided great care for our family for many many years. The staff in the back were professional, kind, patient and knowledgable! However... the two of the front desk ladies were quite rude. It was unprofessional. read more

I've gone here for a few years. They're professional and the female doctor that I see is always cheerful, knowledgeable and helpful. I would recommend this office. read more

My neighbor recommended this business. My appointment was with Dr. Yin, she was very pleasant and professional. I highly recommend for eye care. read more

After reading the previous reviews I felt I just had to weigh in. Dr Chu has served 3 generations (including me) of my family very well. We've been his patients for more 15+ years. He primarily caters to the chinese community - and quite frankly, sometimes they are a little more brusque than western manners prefer. But since I don't go to an opthamologist for his bedside manner, this doesn't quite matter to me so much. What I care about his is breadth of knowledge and his ability to care for my vision holisticaly. He helped my grandmother keep her vision much longer that perhaps she might have - and has enabled my mother (86yrs old) who has glaucoma and perhaps a bit of macular degeneration. In addition, he performed her cataract surgery with much success. I have never gotten a perscription from him that was off in my glasses (and I wear progressives) - and he worked through several trial pairs of contacts to get the right fit on a multi-focal lens - I have astigmatism, myopia and presbyopia. This was the doctor who looked into my eyes and indicated that I needed to talk to my primary care physician about my blood pressure medication. My pressure was within general normal limits - but it was still too high for me to have healthy eyes and he caught it. Change of meds fixed everything. No one that I've ever recommended to Dr Chu has come back with a complaint. You might not want to buy your glasses from him (because they are just too expensive), but for healthy eyes...he's a great doctor. If you just want a pair of glasses or contacts you can go just about anywhere. But if you have or need to deal with diseases of the eye or a loss of vision... I highly recommend him. read more

This is a place for making money only! we just want a glass, but have to pay extra money for their so called "eye exam" which is not necessary and very poor exam process! except an exam cost covered by Version care insurance, we have to pay medical portion, for example additional $205 doliar! read more

Please read the filtered reviews. IF I could give negative stars I would. Let me first start off by saying I was referred to Dr. Chue by my supervisor as I usually go to myeyedr. I made an emergency appointment bc I was waking up everyday with blurry vision and my eyes were extremely sensitive to light. When I get to my visit I spent literally 5 mins with the doctor and he told me my condition was due to me having ocular migraine and the symptoms would pass; and was quickly dismissed. 3 days later after my visit with this doctor my symptoms were still the same. I decided to return back to myeyedr and was told my issues were due to me having extremely dry eyes that cause some inflammation on my cornea. THANK God I followed up and went to see another doctor. I will NEVER return here again and will even withdrawn my son whom is a patient. read more

Before seeing Dr. Chu, my husband had been on a variety of medications & had multiple retina shots. Not only did Dr. Chu assure us that he would try to reduce the amount of medication my husband takes, his knowledge and gentle care caused his eyesight and pressure to be almost normal. I've recommended Dr Chu endlessly. His humble manner, insight and know-how have made us permanent patients. read more

Dr. Robert H. Chu is just the best eye doctor/surgeon in the area. He is a great and highly skilled surgeon (having removed my cataract and superbly performed my multifocal implants through laser surgery). Dr. Chu runs a tight ship so to speak in that his staff and technicians are all outstanding, efficient/professional (like clockwork), with great rapport and compassion for uptight patients like me. I went through a thorough eye exam (with their high tech equipment and all) and they were conducted so expertly and comfortably by his staff technicians. I could not be happier with Dr. Chu and his whole office staff. read more

I would give a zero if it is an option. The office was disorganized. Even during this COVID time, the waiting room had more than 10 patients and the front office did not ask for any COVID screening questionnaire from patients. No pre-visit screening or any other measures. The office staff didn't seem to care. The front desk area was crowded and the testing areas were also crowded. The cleaning after each patient was not thorough. And the wait to be seen was long, which was not acceptable during COVID time. This is the worst medical practice I have visited since COVID. No screening measures taken. The doctor was standoffish and didn't listen or care about patients. He treated patients like we were idiots. His treatment plan failed but he didn't care to admit and just argued. He and his team are simply incompetent. DO NOT RECOMMEND. read more

I am very disappointed with the services I received from Dr. Chu and have since chosen a different opthamologist. First off, his office is essentially run like a factory - at any given time, there are about 15 people waiting in the waiting area! I don't know if they schedule appointments every 5 minutes or so or what, but the receptionist up front is understandably frazzled having to deal with so many patients. Dr. Chu seems like a nice enough person but I could tell that he wanted to spend as little time with me so that he could hurry off to his next appointment. He probably spent less than 10 minutes with me. After I received my contact lenses, the fit was awful -- the lens did not sit properly on my eye, so I had to book yet another appointment with Dr. Chu to figure out what was going on. Of course, the office looked like a zoo that day as well and I waited quite a long time (about 45 minutes!) to be seen. He examined my lenses and gave me a new prescription. Although my lenses "sat" better on my eye, I still have a hard time seeing. The prescription just seemed off. I now have a new opthamologist who is much, much better. He said that my last prescription for contact lenses was probably inaccurate, which explained why I had such a hard time seeing. Try to avoid this place if possible. read more

I'm very nearsighted, and I always get an annual eye checkup because I'm at risk for retinal tearing. So when I had intermittent minor flashes of light in my vision, temporarily living in Maryland for work, I thought I would arrange an appointment with an in-vision-insurance-network ophthamologist and get my free, insurance-covered annual routine eye exam. I came in, told them about my vision insurance plan, filled out the forms and mentioned some minor flashes I'd been having, and then waited for about 45 minutes in a room with maybe 4 other people, tops. Long wait. The assistant ran my glasses and updated my prescription, with only minor changes. Because of my severe nearsightedness, I usually get my eyes dilated to check for additional issues. Dr. Chu performed this part of the exam; he was very professional and performed the normal "look in this direction" eye testing, and told me that I was fine, not to worry. Nothing out of the ordinary for someone who gets the same eye exam like clockwork every year from optometrists and ophthamologists alike. Coming out of the exam room, I was given no bill, as I expected, told everything was good to go, and see you later! Great. So you can imagine my surprise when I recently got a bill from them. Huh? No mention of my vision insurance - my medical insurance covered it instead. Why I was I being charged? Why had no one said anything to me before I left? So I called Dr. Chu's office, explained my situation, and I could hear the receptionist rolling her eyes as she laughed - laughed! - at me. She said something like, "Um, well, you said flashes, so it became medical, you know... you're at a medical doctor's office. You should know Dr. Chu's going to be on top of that." Now that I know the full explanation, fair enough. But let me get this straight. They didn't do anything beyond what a run of the mill optometrist would do. They used my mention of flashes to switch it over to a different insurance so they could charge $550 for a routine annual exam. They didn't tell me that I would be charged or how insurance would be handled. And then I get laughed at over the phone when I call them asking them to please explain the bill? And did I mention they didn't give me my new eye prescription right away? Dr. Chu said he'd "hold onto it" for me until I decided I wanted new glasses. Why wouldn't he just give it to me? Probably because he wanted to escort me to the glasses center in the waiting area. I had to call back and have it emailed instead. Beyond reasonable. Two stars - one for the doctor's professionalism when he was doing the exam; he certainly knows what he's doing. Zero for everything else. read more

NEGLIGENT!! WORST doctor ever. put me on steroids without monitoring which leaded to extremely high eye pressure, at which point he still claimed a small problem. I went to a different doctor and they were shocked and started treating me right away and wouldn't let me leave until the skyrocketing eye pressure (easily CAUSE BLINDNESS) was pushed down. Plus if I didn't follow up myself I would have still been on steroids as he prescribed. DO NOT go to this place unless you want eyes DESTROYED! read more

It makes me sad what a bad rap this office seems to be getting on Yelp. I was there in April - I chose them based off of ZocDoc reviews. I thought the staff were all pleasant and helpful and I really liked Dr. Chu. I have been going to MyEyeDr for a few years but decided to see an actual Opthamologist because I'd been having a weird symptom that the guy at MyEyeDr was totally dismissing. I causally mentioned it at the end of my exam to Dr. Chu and he knew EXACTLY what it was! Did a quick test and sure enough, apparently I'm mildly cross-eyed. Who knew. Better yet, there are lenses I can wear to help manage the issue. Even more impressive, he mentioned that people with this often are really bothered by 3D movies and I mentioned my dad gets super nauseous watching them. Dr. Chu suggested that he may have the same issue, and now my dad is going to get it checked out. read more

Dr. Chu is, first and foremost, a gentleman. My wife and I have been patients of his for the last four years, and enjoy his professionalism. He has accurately diagnosed our eye problems, and continues to allow us to make decisions about our treatment, never hurrying us or trying to sell us something. When I finally agreed that cataracts were hindering my sight, he acted promptly to replace both lenses. The results were absolutely foolproof, with no complications whatsoever. When he gave me my follow-up examination, he didn't prescribe reading glasses. He advised me that the inexpensive kind you buy at drug stores would be enough. We readily refer our friends and family to Dr. Chu and his staff. read more

If you are told by Dr. Chu you need cataract surgery, my advice would be to get a second opinion. I did, and I didn't need the surgery.

My husband, daughter, and I are all patients of Dr. Chu. We highly recommend him. The eye exams are very thorough with the most up-to-date technology being utilized to ensure accurate examinations. In addition, Dr. Chu's employees are always pleasant and accommodating. My husband purchased eye glasses and is very pleased. He and I both ordered contact lenses and were also very pleased with the prescriptions, fit, and price. We're always seen very promptly and everyone is professional. read more

Both of my parents had surgeries done by Dr.Chu. I am very happy that the surgeries were very successful. My parents are now able to read and watch TV as well as perform other activities without glasses. Their lifestyle has improved significantly. We are very pleased with his work. I highly recommend Dr. Robert Chu to anybody seeking eye treatment. He is a very caring and competent doctor. The Dr. Chu office personnel is very friendly and professional, they make you feel welcome. read more

I can only say positive things about Dr Chu and his team. After an emergency room visit, I was scheduled with an after hours visit with Dr Chu, who answered all my questions clearly and patiently. He prevented a larger issue from occurring by taking my seemingly (to me) innocuous symptoms seriously. Without his careful examination, an annoying circumstance could've turned into much worse. Dr Chu made sure to follow up with me to ensure that my issue had fully resolved, and spent more time answering more questions. Thank you Dr Chu, for all your hard work and professionalism with all your patients. Your full waiting room is an indication that people flock to those who are great. Highly highly recommended. read more

I spent I spent a lot of time wondering why I go to my eye doctor every year and every year my glasses creep up two more started at 200 started it then 300-400 it got to be near $600 a year for glasses I could barely afford them so I decided to go to to three different eye doctors and and paid out of pocket to form my own opinion of these doctors every last one of them gave me a different diagnosis a reason the glasses I had to keep bringing back to be redone cuz I couldn't see out of them after 3 months of getting them then I went to Dr. Chu's office recommended by another patient it took me a year to decide to use. Dr. Chu but I eventually made an appointment went in to see this doctor and he immediately change my glasses prescription and examine my eyes real thoroughly I ended up not needing glasses and eventually after 2 years of visiting him I did have to have cataract surgery which he was fantastic the job was fantastic I just had the surgery in October 2018 and I'm pretty satisfied seems to be working great I can actually see words on papers. I am very satisfied with the care that I got from dr. Chu and his staff and I would recommend him to anyone who's having problems with their glasses can't see need to have the eye surgery he is the best and I have recommended him to several people and they were happy that I did Thank you Dr Chu. read more

Many thanks to Dr. Chu and his staff today for their assistance with my eye emergency. I had an episode at work that was consistent with a retinal tear. Dr. Chu's staff was able to fit me in for an emergency appointment within an hour, and I had virtually no wait. Dr. Chu and his technician were extremely thorough in their examination and determined that there was no tear. Dr. Chu also provided a complete, detailed explanation of what had likely occurred and made it clear that I had done the correct thing by calling them. I have been Dr. Chu's patient many years and have always have been pleased with my experience with his practice. After today, I'm even more impressed! read more

Dr. Robert Chu and his staff are truly top-notch! About 4 -5 years ago, I had an eye emergency where I awakened during the night with the most excruciating eye pain. In the morning, I called at least 10 local ophthalmologists and no one could fit me in... until I called Dr. Chu's office. The receptionist was so gracious on the phone and told me to hold on until she searched his schedule to see where she could fit me in, even though there were no apparent openings for the day. She was able to find a same-day appointment for me. I came in and did not have to wait long for Dr. Chu to diagnose the problem, as well as prescribe very helpful medication. In addition, he asked me if I had an auto-immune disease, and I told him not that I knew. He told me to have my physician's investigate this further. Long story short, I did have an auto-immune disease, R.A., and he, the random ophthalmologist that I went to for an emergency visit was the first to recognize the signs and symptoms and put me on the road to proper health care. Fast forward to this summer. I had a similar eye issue and called his office, and AGAIN they were able to squeeze me into the schedule for a same-day appointment! He again diagnosed me accurately, prescribed adequate medication and gave me helpful instructions to deal with the issue. Not only is Dr. Chu helpful, attentive, skilled, kind, with a great bedside manner, but his staff are also very thoughtful, friendly and accommodating. They all have EXCELLENT customer service skills! Dr. Chu and his team are truly top-notch, and I will be seeing him more regularly instead of waiting for an emergency situation to occur! read more

Dr Chu save my dry eye condition with his expertise. I've had this condition for the last 6 years, and visited many eye specialists during the time period, Dr Chu was the only Dr performed the proper treatment and help me trough my challenge. I can't thank him enough and I would like to share my experience with everyone. He is simply the best....! read more

Charge as they please! We have been to Dr. Chu's office couple times and everything was fine and Dr. Chu is very friendly. However in Aug this year, my wife brought our son in for a regular check-up which is covered by our insurance. Dr. Chu asked her if she has any concerns. My wife told him that our son blanks his eyes quite a lot. All Dr. Chu said was that our son "might have a tic problem which is benign." At the end of the visit, they charged us for a specialist fee as they claimed that comment was outside of the regular check-up. My wife refused at first, but they brought out more employees to argue with her. Having our little kids with her, my wife gave in and paid the $45 co-pay. Now they sent us another bill asking for more money. They said since my wife paid the $45, she agreed that it was medical and we need to pay more now. We wouldn't mind to pay if the doctor made it clear to my wife that his comments will be outside of the regular check-up BEFORE he made those comments. Think twice before you go, we don't want this happen to anyone else. read more

Dr chu is the grestest eye doctor in the world. He is smart knowledgeable and kind. I will reccomend him to all of my friends and co workers. I had an amazing experience read more

My mother and I went to Robert H Chu, MD, for glasses. Thea pair of glasses which Dr. Chu prescribed for her made her extremely dizzy. However, he refused to ameliorate them and resorted to bully us into accepting that the glasses were fine. We tried to explain to him that they really were creating dizziness, but instead of listening to our concerns, he simply ignored them and adamantly refused to admit that he had made a mistake. We are definitely not returning to this doctor for sure. read more

Today was my second appointments with Dr. Chu, and I am convinced he is a knowledgeable professional with a well organized staff. Each of my experiences was pleasant, the wait time was minimum, his staff was efficient, and Dr. Chu was helpful and he took the time to answer all my questions. Dr. Chu is currently treating my left eye with medication in order to control and to reduce the high pressure which was damaging the vision in that eye. This second visit with Dr. Chu revealed that the eye pressure had dropped to near normal range. By following recommendations from Dr. Chu, we are expecting the eye pressure to be within the normal range at next weeks visit. Dr. Chu is someone whom I trust to help me with my vision, and he was highly recommended by family members. read more

My visits to Dr. Chu's office have been purely for the routine vision exam; I have not needed any medical treatment. My interactions with him and his staff have been nothing short of professional. Upon entering the office, the reception always handles the standard insurance/personal details - while they may seem initially curt, they take their time to provide the most accurate information. As long as you have questions, they will elucidate the answer. All of my vision exams have started with an assistant, doing initial screening, vision tests, and have all ended with Dr. Chu coming in to meet me. The kind of patient-doctor interaction has always been caring and personalized, leading me to return again and again. The frames and glasses selection can range in price; while some can be quite pricey, there are affordable options. I would personally recommend going elsewhere for frames. For routine services, Dr. Chu's office is really unmatched. read more

I have been a patient of Dr. Chu's for many, many years. I trust him completely. I recently had cataract surgery by him. After wearing glasses for over 60 years, I was amazed to find that I can now read without them. (Being an avid reader, this is a real blessing.) Not only is he an excellent doctor, he is an extremely caring person. I have recommended him to family and friends. If you need someone to take care of your eyes, I can recommend Dr. Chu with confidence. read more

My son went to Dr Yin just for eye check, but they charged us $600 more for the eye test. If you like to pay more, go to Dr Yin.

I have been going to Dr Robert Chu an optomologist for over 10 years. I never feel so confident about letting an eye doctor to operate on my sight like Dr Robert Chu. He is so knowledgeable. I have Glucoma and cataract and Im feeling great. He monitored my vision every 3 months, to check my pressure. IIt is with a heart broken that I left the practice because I llive in Florida now. I will recommend any person to Dr Robert Chu. The staff at Dr Robert Chu office are so nice and professional. read more

I have been seeing Dr. Chu for at more than five years, and probably closer to ten. I have always found him to be very caring, attentive, and knowledgeable. He is always very aware of the latest developments, and implements them when they will benefit patients. He explains everything, and I tend to ask a lot of questions. He performed cataract surgery on both my wife and me, and did another procedure for my wife a few years ago, an we have been extremely satisfied. How many doctors call patients at home the evening after a procedure, as he did for both my wife and me? We have never had any problems with the billing and find the staff quite friendly and helpful. read more

I highly recommend Dr. Chu and Dr. Yin for your eye care. I am so grateful and happy that I was referred to this office. From day one I have been treated with the utmost respect and care. My initial call to the office determined I had an emergency, I was immediately scheduled to see Dr. Chu that day and thank goodness I did! He has the most caring demeanor and one can tell he was genuinely concerned about my eye issue and well being, Dr. Chu discussed how it happened and determined the best treatment. He's one of the best! A month later I was back and seen by Dr. Yin, she too expressed genuine concern and care. I'm not sure why there are bad reviews about the front desk and this practice on this page, to me it's actually quite the opposite, I love this office and I will tell you I won't go anywhere else for my eye care! Thank you Dr. Chu, Dr. Yin and the front office staff! read more

This office is well organized and very modern. I was a new patient so they sent me all the forms ahead of time digitally. I was seen right around my appointment time and Dr. Chu is very friendly. I only saw the doctor for about 10 minutes, but that's because the assistants were so thorough in getting everything prepped. The doctor made sure that all of my questions were answered and asked me more than once if I had any more questions. read more

Dr. Robert Chu is a caring and wonderful doctor.  First, he is a seasoned and excellent diagnostician.  Second, he is patient, thoughtful, and attentive; for instance, he takes the time to answer your questions to help alleviate your potential fears or concerns and make sure you are comfortable with whatever eye procedure or process you are undergoing. Finally, he is supported by a responsible, knowledgeable, and personable staff.  I give Dr. Chu and his staff my highest recommendation. read more

I was impressed by the reviews of Dr. Robert Chu so I called them. The receptionist on phone was extremely rude and lied about things. I ask her whether I can get an appointment that day (I was thinking maybe I would get lucky since I live nearby) She said no. Then I asked another question instead of answering my question. She turns around asking me what dental insurance I have. I ask her again my question. She still ignores me and insists asking what dental insurance I have. I then ask her why is so important to know my insurance instead of answering my question. She insists and says so she can arrange which day for which dental insurances. I never heard this that certain insurances will be seen on certain days. A friend was next to me when I talk to her on the speaker. She also mocks my accent and I almost can't understand her. This is definitely RUDE and INSULTING like I don't know how the insurance and health/dental clinics work in USA. She also put me on hold for a long time. I never call her back. Never will go to this dental clinic since if his receptionist is so awful and scary, I don't think the doctors there would be so good/nice either even they speak Mandarin and that's part of reason I called them since I do, too. Scary, awful and insulting. read more