I am here in Ketchum visiting my mom with my granddaughter and she unfortunately had a wire come…read moreloose. We searched for orthodontists in the area that were available but it was after hours so my daughter called the number of Braces R Us and left a message. The next morning they called her back and she explained the situation. They told her that the orthodontists are only in Hailey once a month and that the rest of the time they are in Twin falls. My daughter told them that we were visiting my mom in Sun Valley. She said she would talk to the Dr. to see if they could help and would get back to her. They called back and said Dr. Tim Auger would stop by the office in Hailey on his way home to help out and fix my granddaughters wire. I was in awe in his willingness to help fix her wire after hours. We meet Dr. Tim Auger at 7:00pm in his office and he fixed the wire. He was very pleasant, and very friendly. He also would not take payment for his services. I was grateful and thankful for him taking time out of his day after work hours to help us out.