I'm leaving this because none of the 5-star reviews here mention billing, and I think other…read morepatients deserve to know what I didn't. I started as a new patient in April and submitted my insurance information at intake, as requested. A week later I had a filling done. When the bill arrived, insurance had covered almost none of it, leaving me with a $657.80 balance on services that should have been substantially covered. The reason: this office is out-of-network with every insurance company. That was never disclosed to me, not at intake, not before treatment, not anywhere I could find. It's not on their website. It's not in a single review here. Their Yelp listing says they "take insurance." When I called the office to ask about it, I was told, "Everyone knows we're out-of-network" -- as if that's public knowledge somehow available nowhere in writing. Separately, X-rays were done at that first visit without the office requesting records from my previous dentist. It turned out I wasn't yet due for X-rays under my insurance's schedule, so that cost also landed entirely on me. I know it's a patient's job to verify network status, and I'll do that every time from now on. But an office that collects your insurance card at the door and never mentions it doesn't work with any insurer is leaving out something patients need to make an informed decision.

Dr. Whipple and her staff are BY FAR the BEST I've EVER worked with. Throughout all the procedures…read more(incl. several cavities, bridge, and cleanings) I've felt at ease, and taken care of. Her professionalism, kindness, and excellent skills are of the highest order. There's a reason why she and her staff get voted "Best in the Valley" every year! Oh, and she's worked with my highly sensitive teens, who lost the fear of dentists. Yup, they love her too.

I have been to Ketchum and this doc was referred highly to me. Super guy and great practice…read more Definitely would go here as he really cares.

Thanks to Dr. Calvert and his staff. I broke a molar while visiting in Sun Valley last week. Dr…read more Calvert saw me as an emergency patient and provided excellent care and treatment to me. My dentist in California said he gave me excellent dental care. I am very appreciative of the care and compassion of Dr. Calvert and his staff. Jackie Swanberg, RN

Highly, highly recommend! The office was absolutely amazing to work with - I was traveling in the…read morearea and was having severe tooth pain. I called to leave a message on Sunday, hoping for a call back Monday morning. Dori followed up with me Sunday night. They saw me right away Monday morning and were so kind. They also helped me get into a specialist right away and fplowed up and checked on me all week. They are the best dentists I have ever been too and would definitely use as my primary dentist if we lived in the area. I would come back to the area- specifically to go to this office. Dori was incredibly kind and helpful. I would give more stars if I could. Thank you so much Sun Valley Dental!

Sun Valley Dental was wonderful to work with. They accomodated an urgent dental request and fit me…read morein last minute. Online forms were easy / quick and the team was friendly and helpful!

Everything!!!!! I was able to get in quickly…read more I was treated with kindness and care and he has a great sense of humor. Thank you I am truly blessed that he is my dentist.

I was experiencing severe pain in my wisdom tooth and dr Ben Franz got me in the same day to remove…read moremy infected tooth. Did a very gentle and neat job, got me in and out of there. Thanks Dr Franz! He got me in while their office was closed!

New patient here & let me say I had the best experience! Great staff. I would highly recommend this…read moredentist and his staff to anyone. I had two fillings and a saw the dental hygienist. My little boy also got his teeth checked and they were great with him too!

I have been very disappointed with this dentist office. Three times I've been here. Twice when it…read morewas time for me to leave, after having two teeth removed each time, the dentist didn't even give me a prescription for pain medication. One time when I about to leave and I requested to keep my crown that had just been removed. The dentist told me I was not allowed to keep my own crown and that it was against the law. He became very standoffish and so I dropped it and left. Upon getting home and doing my own research. I found out that he was Incorrect, I can keep my own teeth, molars, crowns, etc. It is illegal for him or his staff to take it home. So now I will never have the matching crown from the side I already have, and was allowed to keep by another dentist. Oh, and the only reason I kept going back is because I couldn't find any availability anywhere nearby, any time soon. The women at the front desk have always been very helpful and kind. Were it not for them, I would have given this dentist office 1 star.

After we couldn't get into our regular dentist, Dr. Roth fit my son in immediately after he broke…read morehis tooth, and came in on his day off to see him the next day after the procedure. He was extremely kind and professional and took great care with our son's teeth that were fractured. His office staff was also top notch and understanding of the situation. I highly recommend this dental office to anyone and am considering moving my whole family over after this hugely positive experience.

Horrible business and staff. They are aggressive and will not admit if they are in the wrong…read more They will keep badgering you until you admit they are right or you leave. DO NOT USE!!

The front office gal and nurses in the back were very friendly and I didn't even feel the shot from…read moreDr. Fairfax. My crown looks great and I have had no problems! I would highly recommend this office.

I am here in Ketchum visiting my mom with my granddaughter and she unfortunately had a wire come…read moreloose. We searched for orthodontists in the area that were available but it was after hours so my daughter called the number of Braces R Us and left a message. The next morning they called her back and she explained the situation. They told her that the orthodontists are only in Hailey once a month and that the rest of the time they are in Twin falls. My daughter told them that we were visiting my mom in Sun Valley. She said she would talk to the Dr. to see if they could help and would get back to her. They called back and said Dr. Tim Auger would stop by the office in Hailey on his way home to help out and fix my granddaughters wire. I was in awe in his willingness to help fix her wire after hours. We meet Dr. Tim Auger at 7:00pm in his office and he fixed the wire. He was very pleasant, and very friendly. He also would not take payment for his services. I was grateful and thankful for him taking time out of his day after work hours to help us out.