Unfortunately I had not been to the dentist in a while. So I went in for a cleaning. The staff was…read morewelcoming and very professional. My Cleaning went very well and was way easier than I ever remembered. This is a very clean environment with state-of-the-art equipment. The doctor explained everything to me so I completely understood how my teeth were doing. All these things combined helped put me at ease. I highly recommend going here. I can't believe I'm going to say this, because who likes going to the dentist... but I will definitely definitely be going back there. Thank you!

I was a little late, but everyone was pleasant and receptive. I had everything explain to me of…read morewhat was going to happen, and while it was happening, I feel that everyone is competent in their jobs. I felt well taken care of and would recommend this dental group to anyone

Have had nothing but great experiences on my visits. The office is extremely clean and welcoming…read more The whole staff is friendly and caring. The doctor I have seen is very nice and explains everything. Came here for an emergency and staying here to finally get my teeth fixed. ​

The best dental care I've ever had! Dr. Y is the best! She is very attentive, and explains…read moreeverything in detail. If you're looking for a positive, pain free experience, look no further. The office staff is extremely friendly and always greets you with a smile. I would give 10 stars if I could!

I was with Woburn Family Dental for four years and really loved them at first. The dentist, Dr…read more Saroha, was amazing and went out of her way to deliver friendly, pain-free, tooth-sparing dentistry. I even recommended them to my parents who both signed up. Then weird things started happening. I got billed for work that wasn't performed, they tried to charge me for x-rays clearly covered by my insurance, doubled-down and said I owed them money when I insisted it was covered, and then claimed "they deal with so many insurance plans they can't keep all of them straight" when I finally pulled up the plan myself and showed them. My parents got hit with "lab fees" that their insurance company said should have never been charged under their contract with the dentist. Lots of other "billing errors" that. Once is a mistake, but something was off basically every visit. Oh! And you get a "billing fee" every time their office screws up, which is fun. If I were a conspiracist, I might say that the office is struggling and they're trying to sneak in extras that patients are unlikely to notice. However, it can also be explained by a few bad hiring choices for office administrators. When I left the practice, I called to get a copy of my x-rays for the new dentist. The office assistant sent a collection of THUMBNAILS of the x-rays. Like, tiny grainy pictures for the new dentist. They got angry and insisted that they couldn't get me any other format, and that the files were just really small when exported and that they had never had an issue with it before. After some heated back and forth, the office assistant described the menu she was seeing in the software, I suggested things she could try to export them, she finally exported the images individually as high-resolution jpgs and sent them to me. Seriously, they hired morons. My family and I have left the practice.

This is a truly high quality dental services place. The people are very friendly and professional…read more Dr. Saroha was very informative and gave me a thorough assessment of the state of my teeth with a clear set of priorities and a path forward. Her work on a crown was very meticulous and she crafted an excellent piece of work which improved my smile significantly. Her assistant Marlina is one of the most skilled dental assistants I have met. Her pleasant demeanor and attentive preparation of all phases had a very soothing effect. Margaret the hygienist prepared me for the thorough assessment of my teeth and offered a careful and gentle cleaning. All in all, I highly recommend the Woburn Family Dental

I cannot say enough wonderful things about Aspen Dental and their incredible team. From the moment…read moreI walked in, the entire staff--from the friendly front desk to the caring clinical team--made my experience truly exceptional. Dr. Hasan, Hilda, Tien, and everyone else I interacted with were professional, compassionate, and genuinely focused on making me feel comfortable and at ease. I originally went in to have a partial repaired that was made at another dental office. Not only were they able to repair it the very same day, but they also took the time to listen to my concerns about other issues I was having and how unhappy I had been with my smile. What happened next was nothing short of amazing. The team helped me transform my smile--and the result honestly brought me to tears of joy. I could not be happier. To make things even better, Aspen Dental charged a fraction of what my previous dentist charged for just one partial, yet I received two partials and incredible care. The quality, compassion, and value I experienced here are truly unmatched. I have officially found my forever dentist. Thank you to the entire team at Aspen Dental Woburn for giving me a smile I'm proud of and an experience I will never forget!

This is for the Leominster Mass. office. They advertise early/late appointments and weekend,…read moreemergencies by appointment. That is not the case. The earlies they open is 8:00 am and they close at 5:00pm, except Friday. They close @ 1:00 on Fridays and it takes an act of GOD to get a Saturday appointment and once you get it they call you to reschedule. You would think havbig "dry socket" after they pulled a tooth would warrant an emergency appointment, it didn't. I suffered for 8 days. Could barely open my mouth and was advised to take some Tylenol. Google said I should gently stretch my mouth or it could lead to permanent problems. I have also had them use Benzocaine on me to numb my gums. my chart clearly states I am severely allergic to this. I ended up having to be rushed to the emergency room at 5:00 am because of this. If I had swallowed any of it, my throat would have swollen and blocked my airway. I could have been killed. Got a huge bill that Aspen won't compensate me for. I still have to remind them to NOT use this gel on me. The worst part, is that there are other instances of poor customer service & excessive billing. Far too many to list here. I think I have given them enough chances, time to find a new dentis.

BUYER BEWARE I am a former patient of Dr Wang. She (actually her bot) sent me birthday notes every…read moreyear reminding me to come back. I called up practically begging g for help with implants. The secretary not a medical professional gave me the third degree. Wang never called me back After a week went by I called again thinking it might be an oversight. I talked to a different secretary who promised Wang would call me back very soon. Again no call back from Wang Dr Wang like many dentists today seem to be more interested in dental practice strategies like sendng birth greetings to get you to come back and "money getting" vs. helping patients in dire need. (BTW I did alot of Dental work with Dr Wang before and paid all my bills on time. I would go there with my son who is half Chinese) I didnt want to write a negative review so I decided to call the office one more time. There was no answer on Friday (she only works 4 days a week) so I called the Dental Emergency Number. There was no answer and the voice mail said, this machine is no longer taking messages. So good luck if you have an emergency. Apparently Dr Wang has gotten too arrogant, to fat, too rich and too happy to return patient calls I want to say that I believe that Dr. Wang's behavior, makes all dentists lose face

One star is not even low enough for this dentist office. I saw similar reviews below and I had the…read moresame experience. For years I haven't had cavities and then when my insurance switched and I had to find another dentist office. When I went in all of a sudden I had 5 cavities, so I got the fillings for them and my back left tooth was still sensitive weeks after the fillings. I told dr Wang and she said to wait it out which is odd Bc you rather check it before it gets worse. After a while I asked her if I could come in and she tried to "fix my bite". Anyways it's been 2 months now and my left bite is still sensitive. I've moved dentists and hope no one goes to this lady she's a scam

this goes back a while but I'm still mad about it. the hygienist was so rude. I have never…read moreexperienced anything like it. the dentist and his hygienist were condescending asking me if I knew how to use my electric toothbrush properly. really???? the worst part is he told me I had two cavities. I thought this was strange because my teeth had always been in great shape until visiting this dentist. I only came to him because my insurance had changed. he even showed me X-rays when I doubted it. I hesita but scheduled the filling. he filled a cavity that wasn't bothering me and my tooth was sore for several months. he did such a poor job on the first cavity there is no way I was going back to him for round 2. I went to another dentist and i was told dr. Cardone drilled too deep. it was a difficult spot, but a skilled dentist wouldn't have had to drill so deep. Most important, there was no second cavity to be found. Another round of x rays found nothing. To this day, I still don't have a cavity in that spot. Beware this Dentist was going to drill a healthy tooth. This was when the office was newer so perhaps he's less desperate for revenue now with all these glowing 5 star reviews. Just be careful with this guy If he tells you that you have a cavity.

Dr. Cardone, Noelle and staff are wonderful! They are always on time and don't try to find things…read morejust to make money on. They are honest and provide exceptional service.

They send out letters for a omplimentary exam and xrays. So I was looking for a dentist and…read moredecided to give them a call. Wrong decision. They kept asking about my dental insurance. They called several times to get ins info and to change my appt time. Interestingly enough, they never mentioned bringing in an ID. As I don't drive, I did not have my driver's license with me. They refusex to treat me. One of the receptionists was very rude. I can see why they send out mail to bring in new patients, but they don't in my opinion do a good job of keeping them.

Everybody, there is so helpful. I went and I had anxiety with injections and they made the easy and…read morepainless as it could be. Dr Free is very talented and he has excellent bedside manner. (Or whatever the dental equivalent may be) They were willing to accommodate everything that I asked for and all of my needs. I would recommend this place for anybody that might have any anxiety around injections or dentists or white coat syndrome. Also for anybody that just needs good dental care around Woburn.

I just had a deep cleaning done by Amy, a dental hygienist and I want to let people know she is…read moreoutstanding. She is patient, thorough, knows her stuff and is such a soothing presence. I am a dental chicken, and Amy made the whole experience easy. I recommend her services to anyone out there looking for someone kind, compassionate and totally professional.

First time visited Dr Chan for routine teeth cleaning Last week. She seemed very professional and…read moregave an evaluation of my teeth. But her assistant did very poor work on brushing and flossing. She just put the toothpaste on my teeth and almost didn't brush. She simply put floss in and out. I felt that she may be in her training period or she had the attitude to me because I am an old asian lady. This comment is based only on my experience.

I had a horrible experience at Woburn Smiles today. I went for an extraction of 2 teeth. Dr. Sang…read moreJinn Lee wanted to remove all of the teeth in my uppers. I went stating I have had a toothache since June 6th on my lower gum. I told him I had a dinner date tomorrow and couldn't do the uppers today, but already have an appointment booked for the 11th of September, if he would just extract the bottom today. He at that point told me I could go somewhere else and asked me to leave. I could not believe the behavior of this man. He made statements alluding to my having Masshealth and I wouldn't be paying anything, etc. I have a fear of dentists and it takes a very long time to get up the nerve to make the appointment to begin with. Very disgruntled and in pain at the moment Dawn Donlon

From the owner: We are excited to now be serving the Woburn community. We are located right in the heart of Woburn,…read moreon Main Street and now have late evening appointments available to serve our community. At Woburn Smiles, if you are 1 year old, or 99 years old we are ready to provide you the best possible service. While we do accept most insurances, including MassHealth, we are happy to help you set up a payment plan if you do not have any insurance or if you need help with any co-pays. Our staff is bilingual, so if you speak Portuguese "Venha nos visitar!" We work closely with our Seniors in order for them to get all their dental work done without having to spend a penny out of pocket.

I waited a long time to write my review of Dr. Balani because sometimes you don't really know how…read morethe care was until time has gone by. In short, he is great. Last summer, I was suffering intense pain due to an abscess, My regular dentist was away that week so I ended up having to drive an hour and a half to Woburn on a Saturday to see Dr. Balani but it was worth it. Number one I am so appreciative of his emergency hours. When you need emergency dental care, you NEED it. He and his staff were very kind and understanding and I walked out of the office feeling a million times better. I found him entertaining and very willing to explain the procedures. Followup was great and the fees (though who likes paying dental fees?) were in line with what other dentists charge. His office was super helpful in billing insurance. At my regular followup visit, Dr. Balani did an extra scan on me (at no charge) because I was experiencing some residual discomfort. Right as I was about to leave, he called me back in to look at the scan and noted that there was a possible tiny abscess forming in the tooth next to the one he had worked on. I forgot to mention this to my regular dentist and here we are 9 months later and indeed I have infection under that other tooth. This seems to have been the cause of occasional discomfort on that side of my mouth. So anyway, shout out to Dr. Balani. I wish I had paid more attention to his advice. But mostly I am SUPER GRATEFUL to the way he and his staff took me in quickly and got me out of my pain. Thank you!

I went to Athena Dental Group on July 18, 2025, for a routine cleaning. Before my appointment, I…read moreasked several times if my Delta Dental insurance would cover the visit. Staff assured me it would be reimbursed, but afterward I found out that only $248 of my $677 payment was covered. To be clear, in my benefits I see 100% coverage for out-of-network providers but not the maximum coverage amounts. The office did not submit a preauthorization, which Delta confirmed was the only way I could have known about coverage limits. On top of that, $677 for a cleaning is extremely expensive compared to the typical cost of this service. When I raised this issue, I was refunded $185 for x-rays that were not actually required at the time of the visit. Later, I also discovered a $45 charge for a fluoride treatment that was not covered at all because of a minimum age requirement. Instead of refunding this directly, the office asked me to sign a document waiving all claims and agreeing not to post reviews in exchange for the refund. The office manager also emailed me suggesting there might be a "language barrier" (I'm not a native speaker) if I disagreed with them and threatened to report me to the police if I pursued the matter further. She also stated that their staff had told me, "you will be paid based on how much your insurance will cover." That vague response provided no useful information about potential out-of-pocket costs, even though I had asked three times for clarity. On top of that, the office manager warned me about the "harassment" despite the fact that I only ever called their office twice -- once for my initial complaint, and once more to point out the additional $45 charge. This experience left me feeling misled, discriminated against, and intimidated. If I had been honestly told even the approximate out-of-pocket cost upfront (more than $400), I would have gone to an in-network provider, as I always do. I was shocked to be treated this way by a dental office, especially after asking in good faith about insurance coverage multiple times. I strongly caution other patients to demand written preauthorization and clear cost estimates before receiving treatment here.