This is going to be long. Beware.
INTRO.
08/2020, had a consult for a septorhinoplasty w/ Dr. Sadati. He rushed into the room like Myrtle the Ghost darting in for a quick haunting, glared as I explained my concerns about deviated septum & bulbous tip. He said he'd "make my nose better" while doodling a joke rendition of my 'nose' w/ a blue pen on a notepad. No proper simulations. Seriously, my 5-year-old niece & the neighborhood drunk have better drawings. Still, I was naive & uninformed, thinking this was normal for a surgeon. I was wrong.
SURGERY.
9/10/20. No complaints. I went home fine. On cast removal day, Sadati didn't seem to care about actually talking to me. I recall him walking in w/ his Chad social-media-guy to record an IG video, asking me to act surprised while telling everyone "how my breathing is better & how happy I am." I felt pushed to do this so I agreed. I was only 1 week out..how could I know my results, let alone honestly tell people I was happy?! Irresponsible to ask patients for this 1 week post-op.
RECOVERY.
Over the last 1.5 years, I emailed, called, and/or saw Dr. Sadati & employees a few times about concerns for my nose. They seem to believe that I didn't reach out, but I DID & have proof. I expressed concerns about a strange deformity adjacent to my bridge, large supratip leading into columella, & a collapsed nostril. Each time, it was insisted that these problems were "swelling". I naively believed it. At one point, in his office for my collapsing nostril, Dr. Sadati accused me of "forcing my nostril in" when I breathed in! Like, what. How is that even possible? How do you independently contract ONE nostril while you're inhaling, while keeping the other open w/o touching your face!?
TRUTH.
Last week I got so fed up of my nose still looking deformed, that I basically begged Dr. Sadati for a steroid injection for the deformity adjacent to the bridge. There has been NO improvement. I still have ALL of the same deformities that he called "swelling."
So THIS week, I consulted w/ 10 double board-certified, & 4 overseas, world-renowned surgeons, all who said I appear to have these deformities following my rhinoplasty: pollybeak, hanging columella, collapsed left nostril, & bulbous tip still. Revision takes up to 8 hours & will need to harvest my own rib.
REFUND REQUEST.
I sent Dr. Sadati's office an email yesterday, requesting refund for the cosmetic part (since the septo part DID help my INTERNAL breathing issues & was covered by insurance). The response was from the "Director of Business Affairs" ( probably should be more appropriately changed to "Damsel of Bizarre Assertions"), Janet.
1st, she ignored my refund request, asserting they "did not bill my insurance" for the septo part of my surgery. Very funny Janet, because I have an email dated 8/27/20, from YOU to ME, w/ a cost breakdown & the words "billed to insurance" next to the septoplasty expenses, in WRITING. But let's say it's true for your sake; it's still irrelevant to my refund request for the cosmetic portion. Deflection at its finest.
2nd, Janet asserted that I didn't mention my concerns at my recent visit..umm literally my visit was FOR a concern. But ok. I'll give you the benefit of the doubt for that one. Maybe you meant I didn't mention my other* concerns - which is true. Because I mentioned them in prior complaints/visits!! This recent visit was ONE of numerous complaints! Make it make sense, Janet! Look at your emails & notes! You will see my concerns over 1.5 years.
3rd, she said "SHE" reviewed my photos; & my nose has "significant improvement". Wow Janet, you're a better plastic surgeon than the surgeons I spoke to, who trained at world-class institutions for life-long careers with verifiably happy clients. I'm honestly impressed by your surgical skills. Why are you working in business admin?
DISCUSSION.
Dr. Sadati prob still thinks my surgery w/ him was a gift to God's green earth. He'll prob reply saying my review is angry/cruel, ignoring the real and RAW emotion after $15,000 thrown in the trash. Or maybe he'll write a snarky reply like he seems to do to others (most bad reviews get deleted though I believe), trying to invalidate them. Saying things like they were a no-show to an appt, or that they said they were satisfied before & he doesn't get it, yada yada. Who knows what he'll say for mine. God knows. I feel like these people would summon a demon straight from hell if they could, to distract from the real issues.
Proceed with caution. I don't believe these ppl care an OUNCE about the human beings that walk through their door.
Pics of my nose & video of my nostril collapse below. I cropped the pics to focus on the nose. You don't need my full face to see this tragedy.
Patients, msg if you need someone to talk to.
This could've had MUCH more anger. But I tried to keep it as descriptive as possible, especially if it means saving someone's face. read more