We have stopped here multiple times and Penny has always been so helpful!…read more We stopped by with our friends who are visiting the keys for the first time. She gave us lots of useful information and coupons. I highly recommend stopping by to see her.

A stop you must make! My fiancé and I always plan to go to the keys super last minute and stop at…read morethe Key West Visitor Center to see Penny and schedule activities for our trip on the way down. Penny has the best suggestions and easily gets us booked with everything immediately. One year we did an amazing sunset cruise with an open bar and this year we did a Sandbar boating package, jet ski tours, and even a 'land and sea' tour. She makes it so easy to plan our entire trip and gives the best deals too! We never have to stress about any details either. She definitely knows everything to do, eat, and stay at in The Keys. We've had amazing trips every time!

So knowledgeable I highly recommend you're definitely gonna have a great time! Best keys, boat tour…read moreever!

Brian was amazing! We had a little trouble getting in the gate to the RV park but thankfully we…read morecalled him. We rented a two person kayak & set out on our adventure. The kayak was more comfortable than we expected & we stayed out for four hours. I have attached a photo of our route with some pictures. They loaned us a waterproof phone case which was essential. We had a pretty significant downpour which added excitement. This was definitely a highlight of our trip to the Keys. The price is right and Brian & his assistant really set us up well. Remember to call if they turn you away at the gate. I would also call a day ahead to let them know when you are coming.

We had an incredible stay at Little Palm Island. A special thank you to Carol, who went above and…read morebeyond to help get everything booked and made the entire process seamless. Her attention and effort truly set the tone for a wonderful trip. The resort itself is absolutely beautiful a perfect escape. The staff was very accommodating and even arranged a late checkout so we could fully enjoy our last day on the island, which we really appreciated. The weather ended up being perfect, and the whole experience felt relaxing, luxurious, and memorable. We can't wait to come back.

Amazing! What can I say? Boat service to and from the private island . Telephone poles can be seen…read morerunning to this island that Joe Kennedy put in for a movie location of JFK. Service. Service. Service. All with smiles and sincerity! Special shout out to David, Liz, Amy and Juan for their kindness and amazing service. Really had my best RnR of Florida trip. Food exceptionally delicious. We had dinner on the beach with the most perfect ambient temperature Ive ever had! We needed to stay longer. Next time we will!! Thank you all who make this resort 6-star out if 5

We had the worst experience here. Both rooms we reserved had roaches. See photo. We reserved an…read moreADA-compliant room months in advance, only to be told no such rooms were available and that it is subject to availability! Meanwhile, one of the party members, who uses a wheelchair, was unable to take a shower in the assigned room. I had to argue with them, and then an ADA-compliant room appeared the next day. We paid for diamond-level service, but it was poor service all around. It is the level of service we've received at less expensive resorts. You are assigned a service representative (mayordomo), and the person assigned never spoke to us. When I called him, he said he was too busy to help us. We were reassigned to Kelvin, who did his best to help us. We've been to Punta Cana several times and stayed at several different resorts. This was definitely the worst experience. Save your money and avoid a headache and book elsewhere.

do not go here!! cleaning people steallllll from your hotel room!!! stood here for a wedding event,…read moreall guest rooms were located on first level floor and each of our rooms had our items stolen from us!!! two of my credit cards were stolen and used through a scamming website, my bag was ripped from them stealing my credit cards. ids, $200 dollars and expensive perfumes were stolen from friends room. while at reception friends phone was stolen and tracked across dr. he had his phone in his room to charge and ended up missing within the reception hour. they knew our wedding schedule and would steal things during those times. these entries were while having do not disturb sign. stolen items were also reported by people that were not in our wedding party!!!! employees are absolutely disrespectful and stare at you when you walk by. when you report, they show no remorse. they try to accuse you of losing your own items. once cleaning crew realizes you have reported, they watch you even more. one kitchen crew employee confirmed that it is known that employees steal, they do not get penalized for it, hotel just makes report just to say they did something for guest!! while i was getting dressed in ground level room i yanked open my balcony curtains and seen a securityyyyyyy peaking through my blinds watching me!!!! this is absolutely not a lie i am telling the entire truth, we even took it as far as making a police report with punta cana police department. this hotel should be shuttttt downnnn!!!! i did not feel safe when staying there i was looking to leave even earlier than check out date. save your money, keep yourself protected by not staying at this hotel!!!!!!!!!!

I contacted FKFT since we (husband and I) were coming prior to season and I didn't see a tour the…read moreweek we were there. Craig was kind enough to put one on the schedule for us. Our four hours included: - Key Lime Pie from Trading Post Store - my favorite stop and most authentic pie - simple and delicious. Returned for another slice and tried their Cuban sandwich which was excellent (generous meat) - Iced Hibiscus tea and fresh fish taco from Bad Boys Burrito was delicious (a bit spicy). We'll be back next visit. - Coconut shrimp and shrimp fritter from Shrimp Shack - my husband's favorite stop. Plus large fresh brewed teas. - Stopped at Church with beautiful stain glass and the hurricane memorial next to it. - Flight of beers to sample from Florida Keys Brewing Company - Islamorada Art Gallery by Pasta - great paintings. We even went back for a hat with his colorful fish embroidered on it. - Battered fish taco and lobster fritter from Pierre's One stop was closed so Craig substituted another. Craig was very informative and shared history and great stories. Highly recommend!

DH and I booked this experience so that we would have an idea of the area restaurants in…read moreIslamorada, FL. Boy, it was so much more than that!!!! We met everyone and Craig was wonderful at explaining everything as we went along. He and his wife drove us to each location. Some were restaurants where we sampled tacos, shrimp, the best key lime pie I've had and fish dip. Other places were a small art gallery, an olive oil and vinegar gift shop (loved It!!) and historical locations that we wouldn't have known about. This was a very good tour and we really enjoyed exploring the area. Craig answered all of the group's questions whether about the current locations we were in or other highlights of the area. They were extremely knowledgeable, helpful and friendly! We truly appreciated them!

Shai was wonderful to work with. I chose his car service to provide 2 rides for a friend of mine:…read morethe first to pick her up from EYW and then a return trip to the airport a few days later. Although the airport pickup was a last minute reservation, Shai handled it without a hitch. My friend's comment: "Shai was exceptional. He provided every kindness at the pick up and drop off." Will definitely use this car service again, next time my friend or I are in Key West.

They arrived on time and texted me which I appreciated, but unfortunately not with the vehicle I…read morereserved. I specifically booked the large limo-style bus, and instead they showed up with a shuttle bus. The driver said the original vehicle was in the shop, but this was for my wedding day--no one reached out to inform me ahead of time. I chose this company specifically for that vehicle, so it was really disappointing. At least they are a dependable ride.

These guys are great. Captain James took us directly to the best locations. The snorkeling gear was…read moreexcellent and the Looe reef is beyond comparison. I highly recommend them.

It was great to stay here. Everyone was so welcoming and friendly. They went out of their way to…read moremake our stay special. We would definitely recommend staying here.