By far the worst car buying experience of my life. Purchased vehicle a few months ago from this…read morelocation. Car appeared to need a few repairs. Salesman stated they would fix the items and that car would be ready to pick up in a few days. Upon picking up vehicle car broke down. They picked up vehicle and did just enough to get it back on the road. After getting the car back a second time it continue to have problems, died again and ended up needing several hundred dollars in repairs. While I realize that used car purchases are as is this was absolutely ridiculous! Come to find out they purchase their vehicles from an auction house. I could have done that and just took my chances on the sale. Oh and it took forever to get my hands on the car title! Buy from them at your own risk.

STAY AWAY FROM THIS PLACE!…read more These people are full of crap. They sell trash cars and lie about them being in decent shape or taking care of issues before delivery. After selling me a car but before delivery, they said they would fix the a/c. But, it wasn't fixed. I took it to a mechanic, who said they put in a compressor that was obviously from a junk yard. They have been arguing with me about replacing it, saying it's just a valve. And now, THEY WON'T EVEN CALL ME BACK!! Do NOT do business with these people!! Also, a couple of days after I got it home, it rained hard and the front and back seat floors filled with an inch of water. AND, I still haven't gotten the title and it's been 6+ weeks when the guy said I should get it in 2 weeks.

I got a great car at a great price and was thoroughly helped throughout the process of having it…read moreinspected, registered etc. I would highly recommend finding a used car through United Motors!

From the owner: Welcome to United Motors, finding the right car for you is easy with our no-haggle prices and wide…read moreselection of vehicles. Please visit our website for the latest inventory. Get Your Car Delivered To Your Home. Hassle-Free just call our team we will be happy to assist you.

First of all, i do not typically take my time to write reviews.... that being said, I am writing…read morethis review because of the ease of my experience in buying a vehicle from 3 Star and Tim. My experience with Tim was very simple, NO pressure, and super easy to work with. He was extremely accommodating, helpful and understanding. He allowed me to have the vehicle inspected by a mechanic of my choice, agreed to make a replacement of an item on the vehicle, and is also very well known and respected in the mechanic field in the local area. I had an issue with the aftermarket alarm/remote start system, that I was not familiar with. I pushed too many buttons and somehow tampered with the programming. Tim came out to my RESIDENCE to try and assist me with fixing it, on his OWN TIME, in the rain! That's customer service folks! I recommend Tim and 3 Star to anyone who wants honesty, respect and great service. It made purchasing a car very simple.

I had a major electric problem that a major national repair specialist could not correct. They…read morereferred me to 3 Star Auto. Results: Success! They have my business for life! RJA

I just want to say thank you so much to the team at EAG!! You guys are amazing....Im am still…read moresmiling from ear to ear in my new whip. You were extremely proffessional and did not try a force me into to something I didnt want like the last place. I recomend this place for anyone who needs a car!! Thanks again Express Auto Group.. I will be coming back for my free car washes!

if I could rate 0/10 I would I DO NOT recommend this dealership to ANYONE, Jordan lied about the…read moreissue that a car I was looking at had and told me that the issues on the car would be fixed so I could get the car.i had to call almost everyday for a week for updates on the car(which they barely gave me because "we're waiting on a part" or "its at the shop now but cars are ahead of you" is not the correct answer to give a customer when u know it's NOT true, he said the car was ready so I drove an hour to pickup the car and once i left the lot (for the 2nd time) the car started having issue(the same issue it was having before)so i turned around to go back to the dealership and he was gone. They closed at 8 and it was only 7:45. He knew the car was not fixed and still gave it to me.

Terrible services here. Scam! They will have you apply for financing for vehicles that are already…read moresold. They pick and choose who they want to sell to and do not offer equal opportunity to purchase cars. They generally have ONE car in good condition and the rest are lemons. They tell you to check their reviews and majority are fake or posted by people they know...which still makes them fake. These are Shiesty dealers with no integrity and will put you in a worst condition than you started. They are really nice up front and after your dealing with beyond a loan shark. They lie about the vehicles, print the "car fax" and one rep will tel you everything and after you apply you won't be able to reach him again and the information from there will be completely different. It's only a matter of time before this business is no longer operating hopefully. Please be careful consumers...don't get trapped into this scheme!

Very kind and welcoming staff. They helped my father buy his car, a Lexus GS 350. They explained…read moreeverything in detail and provided very good customer service. They are not like other dealers, they take their time with the customer which I really appreciated. Highly recommend and hope to come again!

I got my dream car here at a great price compared to other dealerships in the area. I test drove…read morethe car and was given a few days to decide if I wanted to move forward. When I came in, Christian explained the whole process to me and we were able to close the deal very quickly. The financing offered a competitive interest rate. The car is flawless. Definitely grateful to have done business with charge auto sales!

From the owner: Used Car Dealership serving Northern Virginia. read more

I had a very disappointing experience with CarMax from start to finish…read more After purchasing my vehicle, I was told by the service department that it would be ready on a specific date. When that date arrived, the repairs were not completed, causing an unnecessary delay. Once the vehicle was finally ready, I was incorrectly told that I needed to obtain a physical check from my bank before taking delivery. My bank does not issue physical checks, which CarMax should have known. To make matters worse, I was given this information after the bank had already closed, creating another avoidable delay. Because the repairs could not be completed before I took possession of the vehicle, I was given documentation and told I had 30 days to have the remaining repairs completed at no cost to me. However, when I contacted the service department to schedule the repairs, I was told I would have to pay Tesla out of pocket for the parts and then seek reimbursement from CarMax afterward. That is not what I was told when I accepted delivery of the vehicle, and it is unacceptable for customers to receive conflicting information depending on who they speak with. On top of everything else, I was promised that $250 would be waived due to the delays in receiving my vehicle, but that never happened. The biggest issue throughout this experience has been the lack of communication and consistency. Different employees provided different information, commitments were not honored, and I was left to sort out problems that should have been handled by CarMax. Purchasing a vehicle should be an exciting experience, but instead it was frustrating, stressful, and unnecessarily complicated. I expected much better customer service and professionalism from a company of this size.

Previous damage on the car that was not disclosed to me. Passenger's side door was damaged severely…read moreand was independently repaired- not up to standard. Paint color on the passenger's side from the front to the quarter panel in the back is a different color from the rest of the car. Furthermore, on closer inspection at a body shop, there is a dent remaining and dirt in the paint scattered throughout the passenger's side. I contacted Carmax sales representative- Scott Snead and he told a service worker to tell me that the passenger's side including the dent and the dirt in the paint were up to CarMax's standards. Apparently, CarMax's "standards" are like having no standards at all. The passenger's rear tire was also leaking from its patch that CarMax had put on there so it's obvious now that damage occurred on the passenger's side that was undisclosed to me during the sale.

Bought several cars from this dealership. Very fair and always tells you what the situation is…read moreupfront. Super affordable place to buy a decent used car!!

Worse experience ever... Traded in a 2012 Ford Edge Sport 2 YRS AGO for a 2015 Ford Explorer…read moreSport...Have had problems with the Explorer since I left the lot...It's 3 hrs from my home so bringing it back wasn't going to solve anything, just cost me more money... IE, defroster don't work, don't blow heat on the feet, sunroof won't open, "never been in a wreck", but has bodywork in "BOTH" rear fenders, O2 sensors are bad so check engine light is on, air bag light is on, remote start don't work...I can go on all day...And today, almost 2 yrs to the day, I receive a registered letter saying that "My EDGE (the vehicle I traded in)" has been towed and has been abandoned...A abandoned fee, a administration fee and a storage fee for every day it sits there...I have absolutely NOTHING good to say about this place...There should be laws in place that deal with dealerships that do this to people...

Worst experience. I bought a vehicle from here in April and I have had nothing but problems with it…read moresince I have purchased it. I was told the car was in good condition, I brought the car back several times to the dealer when the check engine light came on one day of driving it off the lot. The car shuts down at random while driving, the RPM's zero out, and the struts and springs are bad. Yet it has a new inspection sticker, I have only had this vehicle for four months and all these problems, but was promised the vehicle was in good condition.