I've been going here since I moved to FXBG. I appreciate that while my car is being serviced they…read morewill text me recommendations, include a video and make it simple to accept or deny the recommendations. When they told me my brakes needed to be replaced I asked for the specifics of the mm which they gave me. I had a bit more time IMP and waited until my next oil change to get it taken care of. Thx Miguel!

This is hands down one of the worst dealerships I've ever been to or dealt with in all my years of…read morebuying and selling vehicles. While I was at the store I personally witnessed the Hyundai manager Roman belittling the staff, outright threatening their jobs and just acting in an unprofessional manner. The fianance manager Justin walked out with a folder of paperwork and tossed it onto Lynseys (my salesperson) desk and told her "I'm not getting paid for this shit, you handle it" and threw it onto her desk. I would STRONGLY suggest you drive the extra 30 minutes to Woodbridge or Richmond for your needs. The owners of this establishment either don't care or have no clue how their management team treats his employees because this was the most tense/awkward situation I've been a part of in a supposed "place of business".

Our overall experience was very good, but I was disappointed with our interaction with Advisor…read moreJames. He was rude to my wife and repeatedly tried to persuade her to agree to additional services that she had already declined. Aside from that, the rest of the experience was excellent. The service technician, the clerk, and especially the coordinator were all outstanding--professional, courteous, and very helpful. I only wish I could remember their names so I could recognize them personally for their exceptional customer service.

Pohanka Honda of Fredericksburg always provides fast and reliable services. I've been dealing with…read morethem for over 20 years, and I could not imagine going to any other dealership.

Terrible services here. Scam! They will have you apply for financing for vehicles that are already…read moresold. They pick and choose who they want to sell to and do not offer equal opportunity to purchase cars. They generally have ONE car in good condition and the rest are lemons. They tell you to check their reviews and majority are fake or posted by people they know...which still makes them fake. These are Shiesty dealers with no integrity and will put you in a worst condition than you started. They are really nice up front and after your dealing with beyond a loan shark. They lie about the vehicles, print the "car fax" and one rep will tel you everything and after you apply you won't be able to reach him again and the information from there will be completely different. It's only a matter of time before this business is no longer operating hopefully. Please be careful consumers...don't get trapped into this scheme!

Very kind and welcoming staff. They helped my father buy his car, a Lexus GS 350. They explained…read moreeverything in detail and provided very good customer service. They are not like other dealers, they take their time with the customer which I really appreciated. Highly recommend and hope to come again!

Marcos sold me a car in May of 2021 that appeared to be good but as soon as I got it home in DC the…read morecheck engine light came on. After Audi of Bethesda Dealership did a $900 diagnostic because it's a Audi hybrid I was told the engine would have to be taken out and the timing chain would need to be replaced which is a $9000 repair. The warranty I bought through my credit union would not repair because I only had the car for a few days and it didn't have at least 500 miles on it. Resultingly the credit union returned my $3000 I paid for the warranty. I reached out to Marcos and wanted to return the car to but he would not take it back. I guess that what I get for paying for the car outright. Marcos owns an electric car which he mentioned to me and that he is saavy with reprogramming computers in cars. Thus, I believe he tinkered with this vehicle computer to get it sold before the engine light came on. Marco referred me to an "Audi Specialist" in Manassas who gave me false information about the car but not before he sqeezed me out of $1200 in repairs. He claimed he fixed the problem and turned off the check engine light so I could drive it the 500 miles for a warranty to fix the problem. BIG FAT LIE!!! Once I got a warranty with Car Shield and the 500 or so miles, I took it to the dealer again and got the same diagnostic. I contacted Car Shield after I put it back in Audi of Arlington and they came in with a forensic engine specialist that put cameras through the engine to prove they were not responsible for the issue. According to the computer it was able to provide a freeze frame of the actual time and date of the original check engine light after I got the car and of course it was before Car Shield warranty was obtained. I was stuck with a car that needed fixing so I took it to another Audi repair shop in Pasadena, Md that offered to fix it for $3600. That did not happen!! He made so many excuses such as my dog died, Covid issues, parts stuck on ships in the ocean from Germany, blah blah blah. The car left his shop worse than it came in. To sum it the horrible experience Marcos sold me a lemon and I would never do business with him again.....The saga continues. please see Criswell Audi of Annapolis and Paul's Automotive for the remainder of this dumpster fire of a story.....

Nothing but great prices and even better service. I found exactly what I wanted with no hassle!…read moreMarcos and the team are professionals in this business. Keep up the good work!

Found a used Chevy Equnox on Auto Trader that Shirlie Slack had. Older (2020) with low mileage…read more and clean as a pin! Only had it about a week, but so far, all is as they said. Dawn and Philip were great!

I had an amazing experience getting into my new 2024 Toyota Camry SE, and I have to give a huge…read moreshoutout to Steven and Ed for making it happen. From start to finish, they were professional, honest, and genuinely had my best interest in mind. They took the time to explain everything clearly, answered all my questions without any pressure, and made the whole process smooth and stress-free. No games, no runaround--just solid customer service and great energy the entire time. If you're in the market for a car and want people who actually care about getting you into the right vehicle, ask for Steven and Ed. I couldn't be happier with my Camry or the experience overall. Highly recommend this dealership and these guys--top tier service!

Sadir was great to work with dairy personable person. His prices are fair. His vehicles are in…read moregreat shape. All fees are upfront no BS. I will be back again. Absolutely love the model S. I highly recommend reaching out to Sharday for your next vehicle.

I recently purchased a 2013 Toyota Prius from this dealership and experienced multiple issues…read moreimmediately after purchase. Shortly after buying the vehicle, I had to pay out of pocket for a replacement/programmed key, and diagnostics later identified an engine misfire (P0300), wheel bearing concerns, and brake/rotor issues. Before purchasing, I raised concerns about warning lights and visible damage on the vehicle and was told the issues were minor or cosmetic. I was also told the vehicle was good to drive. After contacting the dealership about the issues, I was initially told in writing that I could bring the vehicle back and unwind the deal. However, the dealership later refused and stated the vehicle was sold as-is. I attempted multiple times to resolve the matter professionally and have since filed complaints with the Virginia DMV and BBB. I strongly recommend that anyone considering purchasing a vehicle from this dealership have the vehicle independently inspected before buying.

Great service fast and affordable Technicians are all…read morecertified They understand what you need and listen to you're concerns.

I had an oil change and a state inspection. I came in and waited while it was done…read more As always great service from the front desk to the mechanics.

Great customer service!…read more Mr Jimmy was straight to the point with no BS. Told me exactly what I needed done and proceeded to have the parts ordered by his service writer. I will bring my vehicles back here as long as I live in Stafford. I'm glad I came to this place.

40 mins waiting for a safety inspection mind you when I first arrived there was only 1 car, 4 bays…read moreopen and empty, anyways 15 mins into it and that car in front of me left, waited nothing, the workers, you could hear them talk having a blast, decided to step outside to look and they're huddled up laughing about other car issues and over price them by 5% more, asked for my keys and left never again what a shit show